Provider profile

SavATree

4.8 stars from 399 customer reviews · 4104 Sable Ave, Firestone, CO 80504

  • 4.8 out of 5 stars
  • 399 customer reviews
  • Firestone, Colorado
  • Open 5 days/week
4.8
Rating
399
Reviews
Yes
Claimed
Yes
Website

About this provider in Firestone

At SavATree Firestone, our certified arborists are your experts in comprehensive tree, shrub & lawn health care, from roots to canopy. Using advanced technology and science-based solutions, we deliver top-quality care tailored to your property’s unique conditions. Since 1978, we’ve built our reputation on exceptional…

Praised forprofessionalknowledgeable

Rating breakdown from customer reviews

4.8

399 reviews

5
369
4
15
3
2
2
0
1
13

Customer reviews for SavATree

DH

Donna Hertfelder

4mo ago

Absolutely excellent!! On time. Bought mulch for our tree rings on the way to the job so there were no delays. They carried out the entire process efficiently. Trees looked great. Advised us on proper watering and fertilizing the trees. Would highly recommend this company.

CW

Carol White

4mo ago

Great customer service. And deep watering of my trees when I don't want to!

Provider response

Hi Carol,<br>Thank you for the shout-out - we're happy that you had a great experience with SavATree!

GH

Gary Hoerner

4mo ago

The crew that came to our house and trimmed our bushes and trees were fantastic. It was Rebecca, Joshua and Mikaela. I would like to have this same team come back next year.

Provider response

Thanks for the kind words, Gary! We'll be sure to pass them on to your crew, and we look forward to working with you in the future.

RL

Rick Leuch

4mo ago

Did good!

U

User

5mo ago

The SavATree team did an excellent job pruning my trees and cleaning up when they were done. Very professional. I highly recommend using SavATree.

KB

Kathy Bath

5mo ago

Prompt, efficient, knowledgeable, professional

Provider response

Thanks for your kind words, Kathy! We're glad to hear that your arborist, Zach, and your tree crew, Zachary and Noah, we're able to provide such great service!

BP

bruce petrie

5mo ago

A neighbor used savatree and impressed me with their work. I had a big tree in my backyard that needed to be removed. They came in and quickly removed it along with some wild trees. Meticulous cleanup of the work site was greatly appreciated! I would use them again.

QF

Quincy Faircloth

5mo ago

The service team was respectful of my property and did an excellent job!

KW

Kathy Woodward

5mo ago

Always excellent, personable, knowledgeable staff! Take great care of my trees and were busy fertilizing this time.

KS

Kathy Shaver

5mo ago

Always do a great job, professional & courteous

Provider response

I greatly appreciate your positive experience with SavATree. Thank you so much for sharing your feedback.

SE

Sharon Eichhorn

5mo ago

Ash tree treatment

Provider response

We are very pleased to learn of your satisfaction with our ash tree treatment. Thank you for choosing SavATree.

BG

Bob Gunthner

5mo ago

We.have used SaveATree for 3 seasons and our young trees continue to look healthy and vigorous.

KD

kathy davis

5mo ago

From the office staff to the people taking care of our trees they all do a wonderful job! Thank you Firestone Colorado SaveATree!

SM

Shawn Moore

5mo ago

I've been using SavATree for 6 years now to take care of the appx. 40 trees on my property that were all planted in 2015 - 2016. Everything is thriving and doing well. My ash tree just had a pruning and it looks great. I'm very happy with the service and so are my trees!

Provider response

Thank you for your positive review, Shawn! We're thrilled to hear that your trees are thriving and that you're happy with our service. If you ever need any further assistance, please don't hesitate to reach out to us at (720) 204-1846.

AG

Andrew Gillott

8mo ago

I had an appointment with SavATree and confirmed it would not be a problem having landscapers working in the same yard. When SavATree arrived they had a problem with the landscapers being in the back yard. Ok, I get it, we don't want tree branches falling near them. Asked our landscapers to work on the flower beds in the front yard to stay out of the way of the work being done in the back yard. Even then the arborists didn't want to do the work and left. Mind you, this was coordinated before hand and we still took extra measures to accommodate them and stay all the way out of their way. Edit: No attempt to reach me has been made either by email or phone.

Provider response

Andrew, we’re sorry to hear you’re frustrated about the scheduling of your work last year. Safety is a top priority for us, and our crews are trained to pause work anytime they believe conditions are unsafe. Because we were scheduled to complete work across your property, the crew leader made the call not to perform the pruning while another contractor was actively working in the yard.<br>We’ve tried reaching out over the last few days to talk this through and find a resolution. If you’d like to discuss the situation further, please feel free to call us at 720-204-1846. We’d appreciate the chance to make things right.<br>

TN

Todd Nelson

1y ago

I booked a consultation two weeks ago, received confirmation of that consult, and no one ever showed up. I went with another company who cares enough about the client to actually show up when agreed to.

Provider response

We sincerely apologize about the miscommunication on our end. Thank you for taking the time to have a conversation with our market leader about this situation. We hope nothing but the best for your landscape moving forward.

E

Eralad

1y ago

Was quoted $1,200 for a job worth around $400. Definitely suggest getting multiple quotes unless you’re okay with overpaying.

Provider response

Thank you for your feedback. We pride ourselves on professionalism, safety, and high-quality service—something reflected in the many positive reviews from customers we’ve worked with. Please give us a call if you would like to discuss this matter further. We always encourage clients to compare not just price, but credentials, service, and long-term value.

WW

Willy Wolfe

2y ago

As a good client I was treated horrible. The tree cutting team didn't do the job and my sales rep didn't believe and wanted me to pay the full price. He did come over and see that the tree crew lied. Still charged me $750 to cut one branch! So glad I got rid of them. Over charging and under delivering.

Provider response

Thank you for taking the time to leave a review. We're having difficulty locating you in our system and would appreciate the opportunity to discuss this further. Please call our office at 720-204-1846 at your convenience.

JM

James M

2y ago

Our trusted arborist is no longer with the company. Took several weeks to get the appointment with the new one. Will update after the meeting. New arborist just wanted to sell services. He actually criticized us for choosing not to pay his company to water our tree. Go somewhere else.

Provider response

Hi James,<br><br>We look forward to continuing our relationship with you via your new arborist! If you run into any concerns please reach out to our office.

HK

HwaPyong Ko

2y ago

These guys try to start services that I didn't agree to and charged me whole year last year 2023.(you know how things go when I don't pay. goes over collectors and headaches.) Now it is 2024 they are trying again with out my sign or agreement. and there is no way to cancel the service online.

Provider response

We apologize for any inconvenience you’ve experienced and appreciate you allowing us to care for your landscape for the past two years. After reviewing your account we can confirm that your services were cancelled within 24 hours following your request on March 25th. We reach out to our customers several times during the dormant season to let them know of their continuous services for the upcoming year. We apologize if these communications did not reach you in a timely manner. If you have any questions you can reach our office at 720-204-1846.

MB

Melissa Barney

3y ago

I paid this company $1300 and they did not even touch the tree in my back yard that needed the most service. They present themselves and specialists, yet left my yard partially butchered in the front, and unattended in the back yard. I feel like they took advantage of me.

Provider response

Hi Melissa, We cannot locate any record of your job in our system – is it possible that you have mixed us up with another company? In either event, please call our local office to see if we can help.

HH

Heather Hess

4y ago

I contacted Sav A Tree in September for several large trees that needed to be trimmed. The first team of arborist stood around in my backyard throwing string into the tree to bring down small dead branches. After an hour he told me he wasn't qualified to do the work. They requested that we move our hot tub to avoid damage from the tree trimming. A few weeks later, Dan the arborist did an excellent job removing MOST of the tree. He told me he didn't have the correct equipment to remove the tree trunk (about 6ft tall). Sine then Mike Masters has made multiple appointments to finish the job. THEY HAVE CANCELLED 5 TIMES!!! They had a no call/no show. I called and spoke with the office manager Jennifer a few weeks ago to complain. She admitted this wasn't the way they like to do business. She said she would make it right. The tree trunk is still waiting. I still have dead branches over my house and I miss my hot tub. I still have not be contacted to complete the work AND I JUST GOT BILLED FOR THE WORK THEY HAVEN'T COMPLETED! AVOID DOING BUSINESS WITH THEM IF YOU WANT THE JOB DONE IN A TIMELY MANNER. UPDATE: It's Feb 9th and still waiting for the work to be completed. I just received a phone call from Candi, at the Firestone office, telling me that my bill from the work completed in December is past due. I'm attaching pictures that I took today of the dead tree branches over my home. They're trying to collect on an invoice for work that has not been completed. UPDATE: It's the middle of MARCH. I was asked to wait for the crew to get a special lift. They only trimmed 2/3rds of the tree. There was no explanation from the crew left just left it. Jacob, the Regional Manager has been in constant contact to try and correct the situation. He has remained pleasant and professional, even when I have not. I appreciate all the efforts he is going thru to rectify the problems.

AH

ALYSON HARTMANN

4y ago

I’m miserable after poor pruning by SavATree. Severe removal of healthy limbs on one side of tree while leaving diseased limb which was in way of driveway. Out of balance. Not a lot of the tree left. Heartbreaking. Cost lots of money too to add insult to injury.

KB

Katlyn Brunett

7y ago

The arborist did an amazing job. We requested Ash Borer treatment and have not had any issues with the treatment so far. My husband also asked if the arborist could cut 3 branches so they weren't going into our gutter while he was here. When we came home from work the entire tree was trimmed. It looked great but not what we asked for. When we received our bill in the mail it was close to $600. $90 for treatment and $490 for 'general tree care'. We called the billing department up multiple times and requested a dispute...they finally called us back and said we were going to be sent to collections because they hadn't received payment. While this is true, we didn't pay yet, we were requesting change in billing. We escalated the call to a supervisor who reported even if the arborist had cut one branch it's the same price...$490. We paid as we did not want a ding on our credit which was what they said would happen. The supervisor ended the call by saying "Just so you know when you need even just one branch cut again let us know, but our prices have gone up $20. So it will be $510. Thank you, bye." Being a manager myself, I am so completely upset and irritated with the lack of emotion that was given. You can bet your leaves, sticks, and grass I will NOT be using the company again for any of my tree, shrub or lawn care. You just lost a costumer due to poor customer service!

Provider response

Hi Katlyn, we are so sorry for any miscommunication that may have occurred regarding the minimum price for the service you requested. We will make sure to be more clear about pricing going forward should we continue to work together. We would like to thank you for the compliments you gave to our arborist and we hope that you choose to continue to do business with our company. Again, we are very sorry for the misunderstanding and we will work hard to earn your trust back!

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