Provider profile

Terminix

4.8 stars from 661 customer reviews · 72096 Adelaid St, Thousand Palms, CA 92276

  • 4.8 out of 5 stars
  • 661 customer reviews
  • Thousand Palms, California
  • Open 7 days, Early hours, Evening hours
4.8
Rating
661
Reviews
Yes
Claimed
Yes
Website

About this provider in Thousand Palms

Since 1927, Terminix has been Thousand Palms, California's trusted choice for expert pest control, termite extermination, and wildlife removal. Our licensed technicians use advanced technology to protect homes and businesses from ants, termites, cockroaches, spiders, bed bugs, mosquitoes, rodents, a

Pests handledblack widowsnew bugscobwebs
Praised forprofessional

Rating breakdown from customer reviews

4.8

661 reviews

5
610
4
17
3
3
2
2
1
29

Customer reviews for Terminix

JF

jeannette Frederick

2y ago

Be aware - the technician will call to confirm the appointment and you can not tell him it is not a good time. They will show up regardless unless you call the main line to cancel. Something they do not share with you when you sign up. Also now that we had an issue, the company does not get back to you when you want to talk to a manager. We had service at 2 locations and have now canceled them both because this company can't be bothered with talking to their customers. There are plenty of pe

Provider response

Thank you for bringing this to our attention. We apologize for your recent experience and would like to help you. Please send us an e-mail at socialsupport@terminix.com

MM

Mark Mc

6y ago

Have had Terminix service for almost 20 years, fine service until this year. They are billing for service after not showing up. Two time now, they billed and did not treat my house. When I said I wasn’t gonna pay for it, they sent it to collections, after 20 years of being a loyal customers. If you believe the 4 - 5 star reviews, read them again, they are all fakes! They have people posting good reviews that aren’t even customers to cover up their deceptive and fraudulent business practices.

Provider response

Thank you for bringing this to our attention. We apologize for your recent experience and would like to help you. Please send us an e-mail at socialsupport@terminix.com, and provide your full-service address, phone number associated with the account and a copy of your review.

CM

Co Mentiroso

4y ago

This company billed me even though not give any service. The technician is a liar mentioned they sprayed the outside of the house. I spoke to the manager about the issue, but he still insisted on payment. I have a CCTV camera to prove no one came. Filled complained to BBB and DHA customer affair. I canceled this company because the service is terrible, the technician did not come as they promised and we have to wait for them and call again. For other customers, please be aware. Please sign the p

Provider response

Thank you for bringing this to our attention. We would like to help you. Please send us an e-mail at socialsupport@terminix.com. Listing your full-service address, copy of review and the phone number associated with the account?

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