Provider profile

Atticare USA

4.8 stars from 439 customer reviews · 303 W Joaquin Ave Unit #103, San Leandro, CA 94577

  • 4.8 out of 5 stars
  • 439 customer reviews
  • San Leandro, California
  • Open 7 days
4.8
Rating
439
Reviews
Yes
Claimed
Yes
Website

About this provider in San Leandro

Atticare USA is a full-service home energy efficiency company. We specialize in repairing and improving your home's insulation, roofing, solar power, rodent control, windows, and exterior paint. Our mission is to make homes healthier, more comfortable, and more energy-efficient. We focus on what matters the most in…

Pests handledrodentsrats
Praised forprofessionalefficient

Rating breakdown from customer reviews

4.8

439 reviews

5
398
4
31
3
0
2
1
1
9

Customer reviews for Atticare USA

MA

Michael Anderson

8mo ago

I contacted Atticare after seeing good reviews from other San francisco homeowner. My attic had very old insulation and visible dust buildup. The inspector who came out looked at every corner and showed me photos so I could actually see the problem areas. He explained how the air sealing and insulation work together and why my home was losing heat so quickly. The crew did an excellent job. They removed the old materials, cleaned the entire attic, and installed new insulation that instantly improved the temperature in my home. They also made sure the hallway and stairs stayed clean while they worked. I appreciated their professionalism and the fact they kept everything simple and clear. I would recommend Atticare to anyone in the San Francisco area looking for real quality service.

Provider response

Thank you for sharing your experience, Michael. We're thrilled to hear that our team was able to assist you with your attic insulation and improve the comfort of your home. We take pride in our professionalism and attention to detail, so it's great to know that our efforts made a positive impact. Your recommendation means a lot to us, and we appreciate your trust in Atticare.

MT

Mason T

8mo ago

Atticare upgraded my insulation and cleaned my air ducts. The difference in air quality is noticeable. My allergies improved and the airflow around the house feels stronger. Five stars for their professionalism specially, to the technician, Sean.

Provider response

Thank you for your fantastic review, Mason! We're thrilled to hear that you're experiencing improved air quality and relief from allergies after our services. It's great to know Sean provided you with excellent professionalism—he's a valued member of our team. We appreciate your support and look forward to assisting you in the future!

CR

Charles R Perez

9mo ago

Before hiring Atticare, I spoke with three other companies, and none of them felt as organized or knowledgeable. Sean the technician was great, and walked me through every step of the process and answered all my questions without rushing me. The price was fair, transparent, and exactly what was promised — no surprises. The rodent work was done professionally and the team clearly knew what they were doing. I’m very happy I went with Atticare and my Rat issue is definitely resolved!

Provider response

Thank you for sharing your positive experience with Atticare! We're thrilled to hear that Sean provided excellent service and that you appreciated our transparent pricing. It's great to know that our team effectively resolved your rat issue. Your feedback is invaluable to us, and we look forward to assisting you in the future.

DM

DAVID MESTAS

1y ago

Wilson & crew arrived on time & finished within 5 hours. They were hired to remove all popcorn insulation in my attic, rodent proof it all & install new insulation. The crew of 3 including Elmer are all hard working individuals. I would definitely recommend them for future projects. Definitely request Wilson's crew when contacting them.

Provider response

Hi David,<br>Thank you for taking the time to share your experience! We’re so glad to hear that Wilson, Elmer, and the crew delivered efficient, high-quality work and left you feeling confident in recommending us. We truly appreciate your kind words and support — and we’ll be ready to help with any future projects!<br><br>Best regards,<br>The Atticare Team

DV

Daniil Vinokur

1y ago

Fantastic experience working with Nevo and Atticare. Very happy that they got the job done after we struggled with other companies. Great response, great execution, great follow up. Five star customer experience all around. Thanks Nevo!

Provider response

Thank you so much for your fantastic feedback Daniil! We're thrilled to hear that Nevo and the team were able to deliver the service and results you were looking for — especially after your experience with other companies. Providing great communication, execution, and follow-up is what we strive for, and we're so happy it made a difference for you.<br><br>We truly appreciate your support and 5-star recommendation — and we’ll be here if you ever need us again!<br><br>Best regards,<br>The Atticare Team

AH

Angelita Hutton

1y ago

Nevo was a great technician that was extremely knowledgeable and provided a great solution to the rodent infestation we were experiencing at our commercial office. I would definitely recommend Atticare and Nevo for the services that are provided.

Provider response

Thank you for the great feedback Angelita! We’re so glad to hear that Nevo was able to provide a knowledgeable and effective solution for your commercial office. His expertise and dedication truly make a difference, and we’re thrilled you had such a positive experience.<br><br>We appreciate your recommendation and are always here if you need us again!<br><br>Best regards,<br>The Atticare Team

MN

Mark Nitzberg

1y ago

Excellent - highly recommended for honest appraisal and for educating me. I had rats in the utility room in my basement. I called; Nevo came next day. He was terrific: checked it out, found the entry point of the rats, and advised what to do, even though he could have sold me his services. Nevo is a pro with integrity.

Provider response

Thank you so much for sharing your experience Mark! We're so glad Nevo was able to assist you with such honesty and professionalism. It’s great to hear he took the time to identify the issue, educate you, and provide genuine advice — that kind of integrity is exactly what we strive for.<br><br>We truly appreciate your recommendation and are here if you ever need us in the future!<br><br>Warm regards,<br>The Atticare Team

CH

Charles HS (Cha)

1y ago

Vince was very responsible and detail with their team/ fast service and neat! Recommend!!

Provider response

Thank you for your kind feedback Charles! We're so glad to hear that Vince and the team delivered fast, detailed, and tidy service. We take pride in being responsive and thorough, and it’s always great to know our efforts are appreciated.<br><br>Thanks again for choosing Atticare — we’re here whenever you need us!

BF

Bonnie Frye

1y ago

05/14/2025 I would like to publicly thank Maxi Sidawi and his team from Attic Care San Leandro for the excellent service they provided in removing and replacing the attic insulation and air ducts and rodent proofing our 45-year-old split-level home. Their communication was excellent. Max provided us first with a verbal estimate during his visit and followed up with a written estimate. I texted Max a couple of times with questions and received a response within about an hour. I received a call or text message letting us know when to expect the crew to arrive. On the day the work was done they arrived on time and covered all areas with plastic. Each man had his own job or jobs. They were professional and courteous. They cleaned everything up when they were done and finished the job much earlier than expected. I would give this Max and his crew a five-star rating.

Provider response

Dear Bonnie, thank you so much for your wonderful review and for recognizing Max and the team! We’re thrilled to hear that the communication, professionalism, and quality of work exceeded your expectations. It’s especially great to know that the team was prompt, respectful of your home, and efficient in getting everything done ahead of schedule.<br><br>Your five-star rating means a lot to us, and we truly appreciate you taking the time to share your experience. We're always here if you need anything in the future!<br><br>Warm regards,<br>The Atticare Team

AS

Ankit Singhal

1y ago

It was a great experience working with Nevo from Atticare. They handled everything with urgency, we were able to schedule the deal quickly, and they even arranged installation for the very next day. The entire setup was completed in just one day. There were a few missing items in some areas, but they promptly came back and fixed everything on priority. Overall, I was really pleased with their efficiency and service.

Provider response

Thank you so much for sharing your experience Ankit! We’re really glad everything came together quickly and smoothly for you. It's always our goal to move with urgency and make the process as seamless as possible, so it's great to hear that reflected in your experience. We also appreciate your patience while we tied up the loose ends—our team is always happy to make things right. Thanks again for choosing Atticare!

AC

Angela Casey

1y ago

We recently hired Atticare USA to install insulation and an attic fan in our 100-year-old home, which previously had no insulation in the attic. We're very happy with the results—the temperature in our home has noticeably improved, especially on hot days. The team was professional, efficient, and the installation was completed in one day. One area for improvement: we weren’t informed ahead of time that the attic fan would require a dedicated outlet. This wasn’t communicated until after the fan was installed, so we had to coordinate separately with an electrician to get that taken care of. It would’ve been helpful to know that in advance. That said, we appreciated that Nevo let us know about the available tax credits for the insulation, which was a nice added bonus. Overall, we’re satisfied with the service and the difference it’s made in our home’s comfort.

Provider response

Dear Angela, thank you so much for your thoughtful review and for trusting Atticare with your attic insulation and fan installation. We're thrilled to hear that you're noticing a real difference in your home's comfort—especially in a 100-year-old house where those upgrades can make a big impact!<br><br>We sincerely appreciate your feedback regarding the attic fan’s dedicated outlet. You're absolutely right—it should have been communicated before the installation, and we apologize for the oversight. Your note helps us improve, and we'll be sure to clarify these details more thoroughly with future clients.<br><br>We’re also glad Nevo was able to share information about the available tax credits—that can be a great added benefit!<br><br>Thanks again for your kind words and for sharing your experience. If you ever need anything in the future, we’re here to help!<br><br>Warm regards,<br>The Atticare Team<br><br>

MM

Matthew Malensek

1y ago

Updating my previous review. I had Atticare out to insulate, clean, and sanitize my attic. There were some issues with the job: they put a screw through some romex and I lost the lights in the lower part of my home, the vents in the attic were blocked so it began overheating, and some parts weren't insulated as I was told they would be by their sales rep. I tried to get in touch with Atticare both through the rep and their office, but the rep wouldn't call me back and the office kept redirecting me back to the rep. I finally posted a google review and immediately got help from Atticare. They came out and made things right. No problems at all after the 2nd visit! They stood by their work. Ultimately, it feels like they need to work on communication. Had I been able to easily get in touch with their support personnel in the first place, I would have absolutely zero complaints.

Provider response

Hey Matthew, Sorry for your experience. We stand behind our work and will be happy to assist. We recommend to contact our office directly for any customer service issue since our technicians are in and out attics and could be unavailable. We tried to call/text you a few times to schedule a quality control visit. could you call us back 888.743.7243

LL

Lisa Langevin

1y ago

Highly recommend Atticare and their services. We had Samual come to the house and look at our crawl space and attic. Both had not been touched since the house was originally built in 1976. Now not only not energy efficient but dangerously out of code. He was incredibly professional, arriving on time and gave detailed inspection with a very competitive quote! Took pictures of the issues we had so we could see first hand. Once we were scheduled the crew was able to complete both spaces in one day. The pictures of our “ new” space are incredible! Can’t wait to see what difference it will make in our heating bill this winter, but during this recent heat wave we’ve remained cool in the house- without a/c. EVERYTIME we needed to reach Samual during and after the work he was immediately available to take our calls. Processional and focused on customer service 💯!

NC

Nancy Coffee

2y ago

Work orders, receipts, and contracts were incomplete and did not document the extent of work. The one year warranty is too convenient for them, and if their work causes issues down the road, plausible deniability is their defense.

Provider response

All of our work come with 1 year warranty on labor and material. If another contractor worked at the crawlspace and made changes we can no longer be responsible.

AA

Ahmed Al-kubaisi

2y ago

Way overpriced

CD

Conrad De Leon

2y ago

They did a quick and really good job and affordable on my crawl space thank you

KF

Keith Fennelly

2y ago

I cannot speak highly enough of Atticare & their entire team. From my interaction with Gus during the estimating/financial side, to dealing with their PM’s @ our house & project close out, the entire Atticare team were professional, efficient, punctual & professional. We had our attic & crawlspace done, along with insulating our garage roof space in May '23. My wife & I are extremely happy with the results. The work was done over two days, attic first day & then crawlspace the next. Both teams over both days were extremely polite & respectful of our home & protected everything during the work. The Atticare teams removed all the old insulation/debris in the attic & crawlspace, & left the new work looking like a new build. I would highly recommend Atticare to anyone looking to get a competitive insulation job done around their house!

JC

Joshua Chemparathy

2y ago

Quick and efficient

TT

Tom Thurlow

2y ago

Ripped off! Paid a deposit but never got the work done. Every phone call was a different story. Look out for these guys!

Provider response

Hey Tom, We will not keep a deposit if we can not do the work. I will look into your order do the proper investigation with the team and get back to you

MA

Michael Argueta

2y ago

Wasted my time and called me 3 times. On Friday, they said they would be at my house to clean chimney. On Saturday they said no one works and someone would reach out Sunday. Very bad communication on their part.

Provider response

Atticare do not offer Chimney cleanning, You reviewed the wrong company <br>If you ever need attic clean-up, insulation, HVAC, we will be happy to help

AC

Alex Christian

2y ago

Worst contractor imagineable. Lied about delivery and install times by 3 months for a few windows. Go elsewhere and beware of sales folks who are lying

Provider response

Dear Alex, Sorry for your experience. Per our last conversation I explained we have no control on window manufacturing time especially when it comes to custom windows, with that in mind we understand your frustration as a result of long waiting time. We are honest with all of our customers and align expectation to ensure projects are done on time and with A+ workmanship and craftsmanship <br>- Sean

TS

TEJAS SONAVANE

2y ago

I am happy with the job they did. Very professional workers who know what they are doing. Leo was great at providing us options and discounts. However after few months rodent problem started coming up again, requested Atticare total 4 times to come take a look. All I’ve been gettingg is radio silence. My work is under warranty and Atticare seems to be intentionally ignoring. I would not recommend them.

Provider response

Hey Tejas, My team have no record of any contact from you, we will be happy to review your account please call 888.743.7243 or my cell at 818.925.6447 Sean

AS

Anna S

2y ago

In 2022 I have purchased a house where attic insulation was covered with rat droppings and rodent urine. The entire house smelled with FAUL smell. Prior to moving to my house I hired Atticare to remove the old insulation and install new insulation. They came to the house and "presumably " completed the work while I was at work. They called me at work and told me that by accident they made a hole in the ceiling. I paid them after they fixed the celeing. The rodent urine smell was still lingering in the house and I thought that it would take few months to go away. Three months ago I went to my attic and realized that the workers did not remove the old insulation. They added a new one because the bottom layer is old, Dark, shredded and has rat dropped I ngs while the top layer is white and fluffy. Bi called Atticare multiple times, but all in vain. They take a message and tell me someone will call me back, bit no one called to resolve the issue. I paid a lot of money and did not receive the service they stated in the contract. Be careful! They are not binding to their contracts.

Provider response

Hey Anna, I checked with my team no-one here have any record of you communicating with us. I will be more than happy to assist so please give me a call to 818.925.6447 or call our office at 888.743.7243 and ask for Simon.

F

fc7737

2y ago

I hired Atticare to clean up attic / crawl space and install new insulation as well as whole house fan during covid time back in Aug 2020. Right after their service, I went down to the crawl space and found out the vents were not cover correctly as well as many rat poops around. Here is what I pointed out to Atticare: - Wilson told me all sealed in the crawl space until I pointed out the vents from outside of the house. I asked him double check and make sure no holes in crawl space. - They missed many spots in the crawl space area. Still many rat poops, especially on and behind furnace - They missed a large hole in the vent, near by the kitchen corner - They missed a large hole behind the fire space - They missed a large spot next to water heater. I pointed it out and they added mesh. They left behind poops under the mesh they installed... - Several holes in the ground in crawl space. Not sure where they lead to but must seal using foam - John from Tesco didn't wear mask in our house. Only found out when he asked for payment - Attic access board and surrounding area is dirty on paint I contacted Atticare and they dispatched someone to fix the issues. They promised me they have sealed all vents and double checked and not missed anything. I trusted his work and didn't go down to the crawl space to verify. The pest problem has been gone about a yr after we trapped 2 big rats, But occasionally still hear noise coming from the ceiling. We thought it just noise from squirrels running on the roof.... Fast forward to 2023. We've heard mouse crawling sound from the air ducts. I went down to the crawl space and found out one of the air duct that Atticare fixed has been collapsed. In the same time I found out the vent that I pointed out that wasn't sealed is still unseal. I called Simon at Atticare about the unsealed vent issue. He said since it has been passed 1 yr there is nothing they would do. They did a good job on the insulation and whole house fan install. I was planning to hire them to add insulation in the crawl space and HVAC replacement. However since they are not willing to fix their mistakes, I would not hire them again.

Provider response

Atticare gives 1 year warranty on all services and even during that year we recommend clients who has rodent issue to have a regular maintenance with pest control.<br><br> I checked photos from 2020 and the job was done per code, unfortunately you didn't take our advice and hire pest control for trapping. Rodents got back and created new access points. We can not do free work 4 years after services but we offered you a reduced price as a previous customer. We stand behind our work 100% and will continue to educate homeowners how to get rid of rodents for good. <br><br>If you have any questions I will be happy to discuss this further 818.925.6447 Sean

CS

Carla Silvey

7y ago

I hired Atticare to install a "whole-house" or attic fan by Quiet Cool. I considered giving them 2 stars, since the estimate, sale and installation process were smooth, but the actual poor result and lack of successful follow-up to mitigate it are so unsatisfactory that it outweighs that. In sum: I paid $1,600 and have a fan that does nothing. It turns on, but it does not cool the house, at all. When I reported this, they sent out someone who was extremely green, and who multiple times confidently said he'd discovered what was wrong, but it was clear that he didn't understand the most basic aspects of the installation, like the square footage of the house; he also didn't know how the fan worked or how to instruct me to use the fan. I was originally going to get attic insulation at the same time, but did not; one of the things this guy said was that it wouldn't work without insulation, which doesn't make sense, but if it is true, they should have told me that before installing the fan. So either I got the wrong fan, they installed it incorrectly, they installed it in a non-ideal location for it to work well, or there is another factor or combination of factors (lack of attic vents? insulation? I'm not opening the right combination of windows/doors?). I have run many experiments myself to try to get it to work, to no avail. Regardless, they have taken zero responsibility for the outcome of their work.

BD

Bhupesh Deshmukh

8y ago

Poor customer service, period! First they will talk nicely to get your business but once you pay, they will not be interested in providing any support! Go with your own risk. They did shoddy job and rodents came back again after few months. Just for the inspection of the house where they did work in the past 18 months, they will charge you $200. Unfortunate to see people not taking pride in their quality of work!

Provider response

Dear Bhupesh Deshmukh, I'm sorry to hear of your experience and would like to address these concerns with you directly to ensure we correct all and any issues you have encountered. Please give me a call at your earliest convenience as I would like to address this matter personally, and reach a resolution you will be happy with as soon as possible. I look forward to hearing back from you. Thank you,<br>(888) 743-7232

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