Attic Perfect

The service team that performed the work was OK, I had to point out a few vents from roof, etc.. that were not sealed. However, I had a question about what's the guarantee less than a year after work completed. Crickets. No answer no response. But you'd think after paying over $4K you'd get something. Not sure if they're still in business, but make sure you get these guarantees before giving them a dollar. Because after that, as far as you're concerned to them. You don't exist. And eventually you'll start hearing those footsteps again and next rodent control you call in will say, Wow that installation looks new, but we're going to have to remove it all to and reinsulate to guarantee our work!!!

Job performed: Basement vapor barrier, floor insulation and rodent control. Great Leadership and know how resulted in a great team who performed great job! Very responsible on what was done. I have no reservation having them to do another job for me as needed.

👍

I rarely leave a negative review, but this business has been the worst in their responsiveness and professionalism. We are under warranty, but they don’t are unresponsive. We finally (after months of email and calls) got them to schedule a visit and no one showed up. I will be reporting them to BBB and do my best to give others a heads up before engaging with this business.

I am thinking they are going out of business, because I can't them to follow up on their warranty.

In an attempt to get this properly resolved, I have been contacting Attic Perfect with multiple follow-up concerns regarding new droppings and noises but I have now been informed that the new insulation was sprayed atop of old /dirty insulation which also included some roofing material from replacement of the roof performed in 2018. I am quite concerned that the workers felt it appropriate to spray on top of existing material, debris and soiled insulation. As a result of my inability to get Attic Perfect to come back out to fully resolve my complaints/concerns, I have contracted another company to come out and reinspect the space. During their inspection we found that the newly paid for insulation from Attic Perfect was in fact sprayed over old insulation in a few areas of the attic space. The insulation is layered on top of old roofing material and soiled insulation underneath that; not to mention the rodent droppings (old and new). Buyer beware and do your homework! There are good reviews with minimal scope in work listed. If you need rodent abatement, warrantied follow up or just new insulation (but can not easily verify completed work yourself ) then I caution you to ask questions and get the details in full before paying your hard earned money.

The young technician went right to work but spoke very little English and I do not speak Spanish so was not clear as to what he saw and did. Would like the information in his report to the office.

Jose came on time...but found that a ladder he brough was not tall enough to reach the squirrel hole. He walked around the house and saw there was wall painting work ongoing in a neighboring house. He went there and borrowed the ladder! Of course, then he fixed the hole!!! I am very impressed.

Pretty tight

This all happened pretty fast - someone came to provide a quote and started work two days later. I felt a bit pressured with regard to timing and price - very take it now or the price goes up. I would ask some questions and instead of directly answering the project manager would just say they are doing a great job in response to a text, didn't feel listened to. I asked for pictures after each step and didn't get any. The two workers were very professional and cleaned up well after - ours was a very messy job. I did have to ask them to put plastic up as disgusting stuff was flying all over the house a they threw bags down from the attic. I haven't look in the attic yet, so hoping it was all done right. Will see as the temperature goes up this week if the house stays cooler and if we don't hear any rodents.

Actually, I can't get these guys to call me back. They came and did a lot of work, but didn't finish the entire job. A second team came back, did some of the work that remained to be completed, but also didn't finish. I was promised a rescheduled appointment, but I've been calling, and emailing, and now it's just the silent treatment. Not going to recommend these guys until they finish the job I paid them for.

Excellent service throughout the whole process. Thank you much!

Great workers! Spent all day here to finish the job. Cleaned up everything and were very professional. Excellent service.

Vladi and the crew at Attic perfect were prompt, courteous and efficient. They cleaned, replaced insulation and rodent proofed my attic and crawl space in one day and gave me a senior discount, to boot.

Eilon and the crew were extremely professional, helpful, and curtious. I started from requesting a cleaning inspection but after the detailed report and Eilon answering numerous questions, I ended up replacing all the insulation in the Attic. Eilon at Attic Perfect spent an hour or so at the initial inspection and talking through options vs one of their competitors that only spent 15 total. I highly recommend using Attic Perfect and Eilon.

Hugely disappointed with the service quality and responsiveness of this business. I was sold an attic cleanup and installation of insulation by Jacob. It all seemed good at the estimate phase (lots of promises plus photos that seemed like quality work plus assurances of cleanup/protection of my house from the debris/dust). On the day of the clean up/installation, I reiterated the contract terms: remove all debris, seal all holes, put 10" of insulation everywhere. The 2 workers did work VERY hard. But there were a lot of problems. The first was that the workers were tossing the bags of old insulation/debris down the ladder from the attic entrance. The bags ripped and old fiberglass particles and dust were spewing everywhere. I put a stop to them throwing the bags and made them carry them more carefully, but the bags were poor quality and still ripped/spilled throughout the day. The barriers put up by the workers were inadequate (just a single strip of plastic on the floor), so I ended up with debris everywhere. The second problem came at the end when I examined the final installation. There were many areas not covered by the "minimum 10 inches". Unfortunately, the workers did not speak much English so they could not understand the problem I was pointing out. I spoke with Sandra at the office; she was very polite and professional. But the bottom line was that Jacob had to call me. He said he had told the workers to leave open spaces for me to use for storage. I said that would not work, he needed to have the workers fill in the holes. He got angry and was rude. He said they could either move the existing insulation now or come back and charge me for more insulation. I chose the first option. But nothing happened. The end result is huge gaps of open attic floor. I called the office twice over the next two days to talk with the manager about options to fix the problem, but I still have not received a return call.

Four hours late, attic workers had a hard time communicating with sales rep, our sales rep person who started the invoice, Jacob M., told us that it would start at 7am, the workers told us that was not possible but that’s what the company tells everyone apparently. So don’t expect much, we feel ripped off. Would not recommend.

Attic Perfect performed as promised. We has our attic cleaned of rat droppings, installed batt insulation, changed the ducting. Each phase of the process was done efficiently, cleanly, professionally. Vlad our sales person kept in contact with us the entire way and was always accessible. He was wonderful and really knew his trade. Loved working with him.

I used Attic Perfect almost two years ago to re-insulate our attic and to control a rat infestation within the attic. Now that the weather has turned so cold, somehow some rodents were getting into our home. I called attic perfect, in which case, I found out I have a guarantee of six years for a rodent free home. Jose came out to our home On a job which was free of expense to us, and spent 3 1/2 hours ensuring that our home would remain rodent free. He was so thorough, so professional, and so friendly! He left our home exactly as it was when he came in! Attic perfect… You have a five star employee in Jose Lopez!

Had these folks give us a total do-over on cleaning, sanitizing, and rodent proofing the crawl space (it was neglected), attic, and exterior as well as removing the old inadequate attic insulation and replacing it with up to code insulation when we bought a resale last October. It all came with a long-term warranty at a reasonable price. We were very pleased. Then we had the a/c replaced recently and the installer noticed what appeared to be recent rodent activity. I called Attic Perfect. They scheduled a tech no questions asked, he showed up and confirmed there were some issue to deal with, he resolved the issues, cleaned and sanitized the area, and was 100% professional in his manner and work. If you need rodent proofing or Attic clean-up I would not hesitate to call these folks...great people doing a great job.

5 stars!