About this provider in Rancho Santa Margarita
Harper Pest Control is a locally owned family business serving the Southern California area. We have been providing professional pest control services to the community of Orange County & San Diego County for 60 years and will continue to provide the same quality service for years to come. Our commitment to innovation…
Rating breakdown from customer reviews
4.6
20 reviews
Customer reviews for Harper Pest Control
Kyle DeDiminicantanio
Door to door salesman gave a solid pitch, and my wife and I have had gnat and ant problems recently, so we agreed to give Harper a shot. Despite asking, I never received a receipt, invoice, description of services, or contact info. The first service was done by someone that I was led to believe was an owner/manager, so I made a point to tell him I NEED to be called in advance to schedule visits, as I have two very large dogs that aren't a fan of uninvited guests. Despite this, I never received a call or email, and was never given a contact number to call them with. Instead, two times one of their contractors walked into our backyard completely unannounced, once with the dogs in the backyard, and once with my wife home alone, as she was getting in the shower... and that's where I decided to cancel. On top of all of this, the service was also extremely ineffective. That visit was ten days ago and we have been swarming with ants and gnats since. The only way I was able to contact someone was by finding their number in my bank statement. When I called to cancel, I wasn't asked why or what went wrong... which I also thought was wrong. Word of advise: 1) Give clients a description of work so everyone knows what to expect 2) Give your clients receipts and invoices 3) Give cards and fliers to your salesmen, or at the very least send a follow up email with contact information. 4) Respect your client's space and schedule your appointments Very disappointed. Spent a few hundred bucks and saw no value, just headaches.
Felicia Camarena
Wanted to love this company since my family member referred us to you guys. We were told they would let us know a few days in advance that they would come. They showed up one time as told. The second time we had to CALL and email for days (no response a few times) to see if they were coming because they did not come! The third time, it’s been past a month and they have yet to come service our house! We are on a month to month schedule and have to constantly see if they are coming and we never get any response back! HIGHLY DISAPPOINTING!! I don’t recommend this company unless you want to be the one contacting them past your appointment date to get your home serviced. Will be canceling their services asap. Better off somewhere else - customer service sucks.
Provider response
Hi Felicia,<br><br>Thanks for the review. I’m sorry for your experience with our service. Your appointment got pushed back a week after thanksgiving. You can email us at service@harperpestcontrol.com for any questions. Thank you.
Randa Sayyur
Excellent service. Exceeded expectations.
Provider response
Thank you Randa! We really appreciate you!
Richard Rodriguez
Very thorough and personable. Accommodating
Provider response
Thanks Richard! We really appreciate you!
miranda tate photography
incredible service. tom came over so quickly after i made the call and gave me so much peace of mind. he had a mouse problem and he knew exactly where to go, what to do, what kind of traps and where to place them. i was worried about my dog and babies and he knew exactly how to make sure they stayed healthy and safe. i was so anxious and upset about the problem and i just felt so safe and secure knowing that a true professional was taking care of me and my home. suddenly everything wasn’t so bad anymore. thanks for your help tom
Provider response
Thank you Miranda for the AMAZING review. We really appreciate you!
Gary Cox
Great service! I’ve been with them for years and they are responsive and thorough. No pests inside or perimeter.
Provider response
Thanks for the review Gary! We really appreciate it!
Earl Lipe
I appreciated how quickly Thomas got everything done, and took care of the spots (kitchen, and the bathroom) we where having ants come in the house. He was friendly also. Did a great job. Earl Lipe
Provider response
Thanks Earl! We really appreciate you!
Haley Harper
Harper pest control is really reliable. They responded quickly and efficiently. They left no mess and got rid of all our unwanted guests ;). Make sure you request Thomas for the friendliest and quickest service!
Kim Brace
I’ve had Thomas out a couple times after seeing way too many spiders and webs around. He’s very thorough, professional and friendly! These guys spray as well as knock down any existing webs. EXCELLENT service, Thank you!
MP K
Highly recommend! They are quick to respond and solve issues, concerns, or questions! Same day or next day service for specific issues! Resolved an ongoing rolly polly infestation that we’ve battled for a very long time!!! Great pricing, service, and customer care! Better than the “big” companies!!!!
Steven Toledo
Professional and good value for your money.
Alex OU
Great service by great friendly people. We had questions about safety with our dogs and backyard birds and they answered them all and made us feel at ease. We had a terrible ant problem and have seen immediate changes. No more ants! Thanks Harper Pest Control for making our backyard antless !!
Alex Pasakarnis
Been using this company for about three months now very professional always on time and if anything changes they reach out to you right away.
Sandpaper AndPaint
Harper Pest Control gave me the assurance that I wouldn’t wake up to spiders in my bed. We’ve had a pretty big issue with the spiders coming in the house, and ants around the yard. And since they have come and sprayed, I haven’t seen any! Thank you Harper Pest Control for helping me and my children feel comfortable around our house.
Chase Wilde
Great service at an affordable price!
Tania Brunner
These guys are these best! They are professional, very knowledgeable and they give great service. I once had a roly poly issue in my vegetable garden and they got right to work and helped fix my problem. If you're looking for pest control in South Orange County you have hit the jackpot.
Provider response
Thanks Tania, We really appreciate your review. Have a great day!
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Treatment and cost guides before you call
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