About this provider in Rancho Santa Margarita
Eco & Pet Friendly Pest and Rodent Control Service Plans for Residential and Commercial Properties. Our affordable maintenance plans offer fast, friendly and efficient Pest, Rodent and or Termite control services designed to keep your cost low and your home and family free from pests. Allure was created with one…
Rating breakdown from customer reviews
5
793 reviews
Customer reviews for Allure Pest Management
Eric FInley
Tony put in the extra effort despite it being 90 degrees. Great job!
Provider response
Hi Eric,<br><br>Thank you so much for taking the time to review Tony, and our company! We appreciate the opportunity, and so glad to hear about Tony’s great work. If there’s anything else we can do for you, please don’t hesitate to let us know.<br><br>Thanks again!
Rob Meyer
had a great experience with Allure Pest Management. Tony was incredibly professional from start to finish. What I appreciated most was the detailed walkthrough Tony provided; he took the time to explain exactly what they were doing and why, which gave me a lot of peace of mind. If you’re looking for a service that is thorough and transparent, I highly recommend Tony and the Allure team!
Provider response
Hi Rob,<br><br>Thank you so much for taking the time to review Tony, and our company! We appreciate the opportunity and so happy to hear about Tony’s great work. Thanks again!
Ryan Burns
Thanks Tony.
Provider response
Thank, Ryan!
Karen S
Found allure when I needed monthly pest management for my home. Special shoutout to Justus for always being on time and efficient. Very informative and helpful to all my questions as well. Thank you! Update: I'm always satisfied and happy with Allure Pest Management. The technician, Nick, was very helpful with the questions I had. He showed up on time and efficiently completed the treatment and services for my home.
Provider response
Hi Karen,<br><br>Thank you so much for taking the time to review Justus, and our company! We appreciate the opportunity, and so glad to hear about Justus’s great work. If there’s anything else we can help you with, please don’t hesitate to let us know.<br><br>Thanks again!
Mario Miranda
Best pest control around! Andres and the whole team and awesome. 👍🏼
Provider response
Hi Mario,<br><br>Thank you so much for taking the time to review Andres, and our company! We appreciate the opportunity and so happy to hear about Andres, and our companies great work. If there’s anything else we can do for you, please don’t hesitate to let us know.<br><br>Thanks again!
Luis Cupajita
Christian from Allure Pest Control is awesome! He is always thorough and very personable. He keeps our home free of those pesky bugs that my wife dreads so much!
Provider response
Hi Luis,<br><br>Thank you so much for taking the time to review Matthew and our company! We appreciate the opportunity and so glad Matthew did such a great job.<br><br>Thanks again!
PC Melacolor
I had a great experience with Jason Strange of Allure Pest Management. He was extremely professional and took time to explain the treatment for our termite issue and even pointed out all the area that he would be working on and treating. It is rare to find someone so knowledgeable and patient with questions. I highly recommend their service!
Provider response
Hi PC Melacolor,<br><br>Thank you for taking the time to review Jason Strange, and our company! We appreciate the opportunity, and so glad to hear about Jason’s great work. If there’s anything else we can do for you, please don’t hesitate to let us know.<br><br>Thanks again!
Roz Hodgins
From the initial phone conversation with Jason and then the actual service by
Provider response
Hi Roz,<br><br>Thank you so much for taking the time to review Jason, and our service! We appreciate the opportunity and so glad to hear about your great experience. If there’s anything else we can do for you, please don’t hesitate to let us know.<br><br>Thanks again!
April Hernandez
We want to take a moment to recognize our pest control technician, Nick, for the outstanding service he consistently provides at our community of 562 units. Managing pest control at a property of this size is no small task, and his dedication does not go unnoticed. He is always professional, courteous, and respectful in every interaction. No matter how busy or demanding the day may be, he remains patient, kind, and attentive to both staff and residents. His reliability and positive attitude truly make a difference in maintaining the quality and comfort of our community. We greatly appreciate his hard work and commitment, and we’re grateful to have him as part of our extended team. Thanks to Andrew, Lorena, and the other team members as well.
Provider response
Hi April,<br><br>Thank you so much for this amazing review of Nick, and our company! We appreciate the opportunity and so glad to hear about Nicks great work. If there’s anything else we can do for you, please don’t hesitate to let us know. We’re also very happy to hear about Andrew and Lorena as well!<br><br>Thanks again!
Nicolas Light
We recently hired Allure to treat our property and couldn't have been more impressed with the level of service. Jason Strange was a pleasure to work with - thorough in his answers and walked us through every step of the way. Management was also very impressive dealing with specifics of our case. Look forward to hiring Allure in the future.
Provider response
Hi Nicolas,<br><br>Thank you so much for taking the time to review Jason Strange, and our company! We appreciate the opportunity and so glad to hear about your great experience with us. If there’s anything else we can do for you, please don’t hesitate to let us know.<br><br>Thanks again!
Tracey Lee Hammer
Thank you Yusmarg and Nick for helping me mitigate my springtail pest issue. I am so glad I switched pest control services. Every technician and each person who has helped me on the phone and scheduling appointments have been so kind and respectful of my home and of my time. Best customer service ever.
Provider response
Hi Tracey,<br><br>Thank you so much for taking the time to review Yusmarg, and Nick! We appreciate the opportunity, and if there’s anything else we can do for you, please don’t hesitate to let us know.<br><br>Thanks again!
heather egloff
We really appreciate the customer service the tech Justus provides to our residents and how thorough he treats our community. Thank you Justus!
Provider response
Hi Heather,<br><br>Thank you so much for taking the time to review Justus, and our company! We appreciate the opportunity, and so glad to hear about Justus’s great service. If there’s anything else we can do for you, please don’t hesitate to let us know.<br><br>Thanks again!
Dana Schneider
Andrew was very thorough.
Provider response
Thanks, Dana!
Linda Meade
I just had my first service with Allure. They sent out Justice, very nice and polite. He did a thorough job And explained everything to me. I’m very pleased that I selected Allure for my new Pest Control Service, after being a long-term customer, of Orkin Pest Control.
Provider response
Hi Linda,<br><br>Thank you so much for taking the time to review Justus, and our company! We appreciate the opportunity and so glad to hear how thorough of a job Justus did. If there’s anything else we can do for you, please don’t hesitate to let us know.<br><br>Thanks again!
Dennis Smith
Sam is friendly, professional, thorough and efficient! I highly recommend him!
Provider response
Hi Dennis,<br><br>Thank you so much for taking the time to review Anthony, and our company! We appreciate the opportunity and so glad to hear Anthony did such a great job.<br><br>If there’s anything else we can do for you, please don’t hesitate to let us know.<br><br>Thanks again!
Dee Kelly
Sam was awesome. Very helpful and very informative!
Provider response
Hi Dee,<br><br>Thank you so much for taking the time to review Sam, and our company! We appreciate the opportunity and so glad to hear about Sam’s great work. If there’s anything else we can do for you, please don’t hesitate to let us know.<br><br>Thanks again!
Len Townsend
New guy. Pleasant attitude and personable. First time servicing our house so don’t know result but hopeful it’ll be the same. Like the service and people. Tony’s a good one. Hope he sticks around.
Provider response
Hi Len,<br><br>Thank you so much for taking the time to review our company! We appreciate the opportunity, and so glad to hear about your positive experience. If there’s anything else we can do for you, please don’t hesitate to let us know.<br><br>Thanks again!
James Louis
Very attentive young man, we are pleased.. Thanks😎
Provider response
Hi James,<br><br>Thank you so much for reviewing our company! We’d really love to become a 5 star company in your eyes. Please let us know what we can do better, to be that 5 star company for you.<br><br>Thanks again for taking the time to review us.
Doug and Paula Mcleod
Sam was very through in spraying my home for bugs
Provider response
Hi Doug and Paula, <br><br>Thank you so much for the opportunity and for taking the time to review Sam. We’re happy to hear he was so thorough in his treatment for insects. If there’s anything else we can do for you, please don’t hesitate to let us know.<br><br>Thanks again!
Kyla Foster
I had a very disappointing experience with Allure Pest Management. Their service was unprofessional, and the results were underwhelming. Despite multiple visits, the pest issue persisted, and it seemed like the technicians lacked the expertise to address the problem effectively. On top of that, their customer service was unresponsive and dismissive when I tried to voice my concerns. I expected much better for the price I paid. I wouldn’t recommend their services to anyone.
Lisa Munshi
Sorry to say, but this company has very poor communication skills. I was sooo disappointed and my husband too! We got 6 bags given at first, for entire house. I had to ask for more. 2 days later I got 10 more bags! With that said, my husband called Melissa a bunch of times, with no reply. I finally had to get ahold of them. Very little instructions or support was given to us thru out the future tenting. It was incredibly dissapointing!! The gas people came to turn off our gas, with no notice from allure companies side. No call or notice came to us, neither by email or telephone call. I was not home for one hour that day, when gas people showed up to try to turn off gas. No luck. I was not home. We begged and pleaded with gas company to come back, they did not! The supervisor at so. Call.gas company told us, it was the company of allure fault for not notifying us about time that they would show up to turn off gas. Long story short We missed our windows for the tenting. We were so upset! Not even an apology from the allure company. Shame on them!!! A company with poor communication skills to say the least! We decided to get our 50 % back with this company and hire someone else.. allure company caused us so much grief, and we are an elderly couple. Just a warning to anyone who chooses them. We had already paid for a 3 day hotel stay away, and lost our money due to the cancelation of gas company not returning til the following week. 3 days in a hotel and no one to tent our house for termites. :( we now hired an excellent company to do the job.. Thank God!!!!
Provider response
Hello Lisa, <br><br>We are truly sorry that you feel this way about our company. We provided clear instructions for the gas shut off and restore via email. The instructions as also listed on the documents that were signed. These are the same instructions we have supplied to a great many customers before you. Your husband responded to the email, so it was received by him. The instructions were bold and highlighted, asking you to ensure your gas meter was accessible that day as early as 7am for the gas company to shut off services. It was also explained verbally when he called and spoke with the office several times. While we can provide all the guidance and instructions we can, we are unable to control if these instructions will be followed by the homeowner. If you leave the property, and leave your gate locked and meter inaccessible, the gas company has no way of shutting your gas off. It was very disappointing for our team just as it was for you, considering it is the first time we have any issues with these instructions being followed. <br>As any good company knows, you must evolve with the times and when these things happen, we have to reevaluate our process. We have added several new verbiages and an entirely new document to our fumigation process to ensure our instructions are loud and clear, to avoid this in the future.<br>We wish you all the best!
Melissa Carrasco
First service appointment with Allure. Called in advance of appointment, was courteous polite and thorough
Provider response
Hi Melissa,<br><br>Thank you so much for taking the time to review our company! We appreciate the opportunity and great review. Thanks again!
Jamison Johnson
First off, let me say that I've been with Allure for many years now (since 2018 I believe), and they have been great! They hire people that seem to be trustworthy, diligent, and take pride in their work. This, in and of itself, is almost impossible to find todays. Alijah was super nice and helpful. We spoke about the specific areas for treatment and the with which pests we're having issues. The only reason is they are not 5 stars is that I'm super stingy with those...I mean, that's perfection (really doesn't exist). However, I would highly recommend Allure and Alijah was an awesome specialist to work with!
Provider response
Hi Jamison,<br><br>Thank you so much for being a customer since 2018! We’re extremely grateful for the opportunity. We appreciate you taking the time to review Alijah, and our company. What’s most important is you’re happy and satisfied with our service and that’s all we can ask for. We’re so glad Alijah was so great to work with and if there’s anything else we can do for you, please don’t hesitate to let us know.<br><br>Thanks again!
ASB
Great customer service. Always kind! I asked him to let me know what they found. I think they forgot but other than that great customer service and very kind.
Provider response
Hi ASB,<br><br>Thank you so much for taking the time to review our company. We’re sorry for not notifying you immediately after your service, but we will do our best to make sure you’re notified after your service going forward. <br><br>If there’s anything else we can do for you, please don’t hesitate to let us know.<br><br>Thanks again!
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