About this provider in North Highlands
Our passion is great people building a great company. We create pest control solutions that create loyal customers. Our value is that NAPM has been servicing customer for 40 years, family owned, locally operated, and STILL passionate about pest control. We may not be the biggest, but are employees care. Our proven…
Rating breakdown from customer reviews
4.9
98 reviews
Customer reviews for North American Pest Management
Victor Kalenyuk
I've been using this company for a very long time, very friendly staff and they really know what they're doing strongly recommend.
Ariel Lee
I doubt about the review. First phone call, Estimation $125.
James Beldin
Michael is always good about same day mouse trap checks. Wife calls me, I call him, it gets done. That easy.
Leanette Amah
Always responsive and knowledgable about our pest needs!
Provider response
Thank you Leanette for your review. The NAPM Team truly appreciates your positive feedback.
Kim Gruell
Responded quickly and good price. Austin my service rep was very professional and informative. He was patient, friendly and took his time to check all over for more wasp nests. I will be using North American Pest Management again.
Provider response
Truly appreciate your positive review, Kim. We will make sure to pass on your positive feedback to Austin, and look forward to assisting you again in the future.
Cheryl Freidenberer
Excellent inspection. Explained everything clearly. Work needed scheduled for next week
Provider response
Thank you, Cheryl for your positive review.
Dietlinde Johnson
Called North American Pest Management for Ant Invasion in my house. I picked this company reading their Profile on their Website and Reviews. Very impressed and happy with this company. It started off with a very nice and informative phone call to set up an Inspection. Madee is extremely friendly, knowledgeable and ready to answer any questions. John, who came out to do the Inspection, is a Gem! Very professional, extremely friendly and will make sure to explain all steps involved to take care of your Pest problem. I really feel taken care of with this Team and highly recommend them.
Provider response
Thank you for taking the time to provide NAPM with a review, Dietlinde. I will make sure to pass your positive feedback on to both John and Madee.
Cherry Consulting
Donald was the applicator who supported our issues with pests. He was friendly, helpful, and super polite. He answered a bunch of questions, and even let my curious 3 year old 'help' look for evidence of pests with him. I was grateful that he took lots of precautions with COVID and wore a mask the entire time. I feel like he really valued my families safety both with pests and COVID. I'd highly recommend Donald and North American Pest Management.
Provider response
Thank you Cherry for your review. Appreciate that you took the time to highlight Donald's quality of service, and I will make sure that you receives your feedback. Thanks for being a loyal customer.
Linda Miller
Derrick is always professional, courteous and efficient! He is a very friendly technician and really knows his job. Thank you Derrick!
Provider response
Thank you for your positive review, Linda We really appreciate Derrick's dedication, and will be sure to pass on your feedback. Thanks for being a loyal customer.
Linda Karnofsky
I have sold this property.. My contract should be cancelled./
Provider response
Hello Linda- One of our customer service team members will call you first thing this morning to clear this issue up.
Dale Moon
Austin was courteous and thorough. Before treatment of the wasp nest, he checked and found other nests under the eaves. Additionally, he checked for black widows and ants. I am pleased with his work and will use North American Pest Management in the future!
Provider response
Thank you Dale for your review. We will make sure that your positive feedback is passed on to Austin, and we appreciate you being a loyal customer.
John McNitt
I have never needed to use pest control before and wasn't sure where to start. I was a little unsure what I needed so called the business and spoke with Jaime. Jaime was great! She had all the answers to my questions and put me at ease with my concerns regarding the problem I'm having. NAPM's customer service is top notch, I'll definitely be coming back for and future needs!
Provider response
John - Thank you for your positive review, and more importantly, great feedback on Jaime. I will be sure to pass on the great news.
John Kistner
Madee from North American is great! Did a thorough job, listened and was responsive to everything I mentioned. All while training another technician.👍 awesome service. Thank you
Provider response
Thanks for your review, John. We think Madee is a superstar as well, and will pass on your feedback.
Jeannie Hohn
Donald Speavey is my " super tech" !! Friendly, efficient , professional, knowledgeable , and willing to do whatever it takes to make things right AND he knows my property and what needs to be done. I started out using them 6 years ago because they took care of voles or moles in my yard. It was supposed to be a large one time payment and they would come by during the future years to place those little worms. Moles controlled! Suddenly they discontinued that service for me. Molds returned. They say they can't use the worms anymore , they have to use granules. (Just chasing them around my yard now.) As for spraying for bugs and wasps, if I see any after they have sprayed Donald gladly comes out and resprays. I have to say , I feel pretty bug free inside, so I give them credit for that. Just spraying outside generally once a month worth what they charge? ?????
Provider response
Thank you, Jeannie for providing us, and more specifically, Donald, a positive review. I will pass on the great news, and thanks for being a loyal customer.
Betsy
North American Pest is always responsive with good communication. Our tech, Madee is knowledgeable and her attention to detail is appreciated. We have ongoing issues with multiple pests on the property and they have effectively eradicated the issues. Highly recommend!
Provider response
Thank you Betsy for providing NAPM, and more specifically a positive review. I will make sure to pass on your feedback to Madee, and thanks for being a loyal customer.
Kayla Thayer
Derrick was extremely professional and knowledgeable, and answered all of my questions without hesitation. The price for service is fair and a good value compared to other companies weve used in the past. Will definitely refer my friends and family to North American in the future!
Provider response
Kayla- Thank you for your positive review of NAPM, and more importantly Derrick. We will be sure to pass on this positive news to him. Appreciate you being a loyal customer.
Paul Burke
Excellent company! Great leadership! Super customer-focused. I highly recommend North American Pest Management!
Provider response
Thank you Paul for your review. It truly has a positive impact on our Company, and is much appreciated.
Christopher Klein
This company provides consistent high quality service, professionalism and their techs are courteous and well mannered. They stand by their mission statement and will right any wrong. I highly recommend North American Pest for all you pest control needs.
Provider response
Thanks, Chris for your review. Will pass on the positive feedback to our Techs at our next meeting.
Marsha Lawson
We have used North American Pest Management for over 10 years. The quality of service from the office staff to the technicians that come to our home has been very much appreciated, professional and friendly are the best descriptions of the team that I have talked to. We have never had a problem with scheduling a tech to come out when something arises, outside of our scheduled sprayings. In addition to having them take care of our home, we also have them come out to our business for monthly sprayings. Our family and business highly recommend their services!
Provider response
Thank you Marsha for providing the NAPM Team a positive review. We truly appreciate you being a loyal customer.
Charles Lanman
We were experiencing significant a increase in wasps and yellow jackets this summer. Constantly impacting our outdoor activities . North American Pest Control completed a thorough inspection of our home and were successful in locating and destroying the pesky (and dangerous insects). The crew was experienced and knowledgeable on how to solve our wasp problem. They responded quickly to our request as they always do. I would highly recommend North American for any of your pest control needs. We have been utilizing their services for 4 plus years.
Provider response
Thanks, Charles for providing the NAPM Team a positive review, and being a loyal customer.
Hillary Sand
I’ve been using North American for years as a local Realtor. I’ve always experienced great customer service and a professional staff with a can-do attitude. I will continue to use them personally and refer them to friends and family! Thank you for being such an awesome company to do business with!!!
Provider response
Thank you Hillary for your positive review, and more importantly being a loyal customer.
Simple
Took care of my pest problem, with the challenges given I'm very happy with my service!
Provider response
Thanks, Austin for taking the time to provide the NAPM a review.
Bill McEntire
Great company..best one I ever used. The techs there are very knowledgeable and get the job done right every time.
Provider response
Thanks, Bill. Appreciate you taking the time to provide the NAPM a review.
Josh Adams
The employees are top notch and really care about solving problems.
Provider response
Thank you for your review.
Steve Menser
North American Pest Management is by far the best and most friendly pest control company in our area. The guys do a great job and always check in to see if we are happy customers, and we always are. Thanks for doing such a great job!
Provider response
Thanks Steve for provide the NAPM Team a positive review. And more importantly, thanks for being a loyal customer. Excited to see all the sales from your powerhouse Real Estate team with Donna and Stephani.
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Treatment and cost guides before you call
Ratings and reviews are sourced from public Google Business Profile data and reflect the date they were collected. They are not verified by this site and may change. This site is free to use. We may be paid by the companies listed here when you call or submit a request, which can affect where and how they appear. We are not a pest control provider and do not endorse, warrant, or guarantee any company's work, licensing, or pricing — always verify those directly.