Provider profile

American Pest Control

4.8 stars from 119 customer reviews · 8100 Broadway Suite E, Lemon Grove, CA 91945

  • 4.8 out of 5 stars
  • 119 customer reviews
  • Lemon Grove, California
  • Open 5 days/week, Early hours
4.8
Rating
119
Reviews
Yes
Claimed
Yes
Website

About this provider in Lemon Grove

At American Pest Control, we pride ourselves on being a local, women-owned company with a team of experienced professionals who have worked together for years. When you choose us, you'll work with the same dedicated team members each time, eliminating the frustration of being passed around from call center to call…

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Rating breakdown from customer reviews

4.8

119 reviews

5
109
4
3
3
2
2
0
1
5

Customer reviews for American Pest Control

B

Beachwood

5mo ago

Amazing work done and customer service given, I highly reccomend them!

Provider response

Thank you for the kind words, Beachwood—we really appreciate you taking the time to share that.<br><br>We take a lot of pride in showing up, doing the job right, and making sure you feel taken care of from start to finish. Hearing that it came through on your end means a lot to us.<br><br>If you ever need anything down the line, don’t hesitate to reach out. You can always call or text us at (619) 668-4801.<br><br>Thank you again for the recommendation—we’re always here when you need us.<br>-Pedro with American Pest Control

DM

Dean M

8mo ago

American Pest Control gives us friendly courteous service each month at my workplace to keep bugs out and stray mice under control.

Provider response

Dean, thanks so much for taking the time to share this. We’re glad to hear our monthly visits have been helping keep everything under control at your workplace in Lemon Grove. We’re here to help whenever you need us.<br><br>-Pedro with American Pest Control

SW

Stacy Wells

9mo ago

Ely at APC has gone above and beyond as our technician. I used another local company in the past and I never knew who the technician was and that company was never consistent. APC and Ely are consistent, Ely always communicates with me, he watches out for our dogs, and most important, I do not have a pest control problem.

Provider response

Hi Stacy,<br>Thank you so much for your kind words and detailed feedback! Ely truly cares about his customers (and their pups 🐾), and we’re so happy to hear he’s made a difference. Consistency and trust are everything to us, and it means a lot that you notice. We’re grateful to have you with us!<br><br>— Pedro with American Pest Control

NN

Nashla Na

9mo ago

Karlo from American Pest Control was absolutely amazing! He was extremely knowledgeable, very courteous, and explained everything clearly. He treated my place for roaches, and on his 2-week follow-up, I hadn’t seen a single one, not even one! His work was fast, thorough, and truly effective. Thank you, Karlo!!! You’re amazing! I highly recommend him to anyone who needs treatment for roaches or any type of insects. One of the best technicians I’ve ever worked with!

Provider response

Hi Nashla,<br>Wow—thank you so much for the glowing review! Karlo will be thrilled to hear this. He puts so much care into every service, and we're so happy to hear the follow-up was spotless (literally)! We’re lucky to have him on the team—and lucky to have customers like you.<br><br>— Pedro American Pest Control

CL

Carrie Langley

9mo ago

We have been very happy with American Pest Control over the past several years. Josh Lee has reliably been servicing our rat traps every month since we have had them. Customer service has also been very helpful and accommodating every time I’ve needed to reschedule. American Pest Control has even saved me money by making suggestions on how to get rid of spiders without paying for an extra service. They are an honest and reliable company.

Provider response

Hi Carrie,<br><br>Thank you so much for the kind words! We’re incredibly grateful to have had your trust over the years — and we’ll be sure to pass along your praise to Josh. He always goes the extra mile, and it means a lot to see that noticed.<br><br>It’s always our goal to provide not just service, but real solutions — whether that means treating the problem or offering honest advice to save you a visit.<br><br>Many thanks,<br>-Pedro with American Pest Control

FC

Fourth Church

10mo ago

Calvin Kinz has stayed on top of for our needs. Appreciate being assigned one continually, give great continuity with our facility. Great service and the notification a day ahead is much appreciated.

Provider response

Thank you! Don't hesitate to let us know if you need anything. Sincerely, Joshua

CD

Cyndi Doucette

10mo ago

American Pest has the best pest control services. Richard R. is our tech and he is friendly, efficient, and always punctual. I highly recommend this company.

Provider response

Cyndi, thank you so much for the great review! <br>

JS

Jillyin Smith

10mo ago

I just cannot say enough about this company! Joshua, the manager, is absolutely committed to make in certain that everybody has the most wonderful experience and is completely satisfied. Not only did they address my problem immediately, they addressed it thoroughly and continued to follow up until I was completely satisfied. Highly recommend!!

Provider response

Dear Jillyin, <br>Wow, thank you so much for your kind words! It truly means a lot to hear that you had such a positive experience with us. We take pride in following through until every issue is completely resolved, so I’m really glad that came through.<br>It’s always our goal to make sure every customer feels taken care of from start to finish. I’ll be sure to share your feedback with the entire team — this will make their day!<br>Thank you again for trusting American Pest Control. We appreciate you!

ME

Melisa Elam

10mo ago

Willie was amazing on our termite inspection! He was friendly and professional and found the source. Thanks!

Provider response

Dear Melisa, <br>Thanks for the great review! We’re so glad Willie was able to help with your inspection—he’s awesome at finding the source and making the process easy. We’ll be sure to let him know you appreciated his work!<br>

JR

Joseph R

11mo ago

Our technician Willy came to work on our home. He was so knowledgeable and detailed and professional. He replaced some boards for us that were very difficult to find (I hadn't been able to find them myself), but he was persistent and quick and made sure we received a quality replacement while treating our house. He has a really kind demeanor and educated us along the way. We will definitely ask for him the next time we have any pest control issues! Our initial inspection was done by Kopa who is also very kind, gentle, and respectful.. another very knowledgeable professional. We were worried about a potential mess, but there was none! Willy left his working areas cleaner than they were before he came! My husband and I appreciated this great team so much!! Thank you!!!

Provider response

Hi Joseph, thank you for the detailed review. We really appreciate you taking the time to share your experience.<br><br>Willy puts a lot of care into his work, so it’s great to hear his persistence paid off and that things were left in good shape. Same goes for Kopa—he’s always steady and respectful during inspections, and we’re glad that came through.<br><br>We’re here if you need us again, and we’ll make sure both of them see your message. Thanks again for choosing us.<br><br>Pedro with American Pest Control

DO

Dori O'Lair

11mo ago

I live right off Switzer Canyon in South Park, so have rodents who love to visit my house and garage. They’d eaten all the wiring on my kitchen appliances, which I then had to replace…every last one. American Pest Control came highly recommended by a friend, so I called and had them come out. They took care of the problem! Now I’m on a monthly maintenance plan…so easy, and my guy Calvin is the best!

Provider response

Hi DLair,<br>Thank you so much for the kind words! Switzer Canyon definitely keeps things interesting when it comes to rodent activity, so we’re glad you reached out. It means a lot to hear that we were able to make things easier for you—and we’ll make sure Calvin sees the shoutout, too! We’re here anytime you need us.<br>Pedro<br>American Pest Control

HW

Heidi Wurtz

11mo ago

Fantastic customer service! I’ve had Josh as our technician for quite some time, and he is always communicative, on time, professional, and overall does a fantastic job!

Provider response

Thank you so much, Heidi! We’re lucky to have Josh on the team, and it means a lot knowing his hard work and consistency have made a real difference for you. We’ll make sure he sees this—feedback like yours is exactly why we do what we do. Thanks for sticking with us!<br><br>Warmest thanks,<br>Pedro G 😎<br>—American Pest Control

GS

Gerald Schoepflin

1y ago

American Pest Control Lemon Grove, CA Friday 15 August 2025 Outstanding services provided by Technician Willy! He arrived exactly on time and outlined the various rodent exclusion and repairs that he was going to be working on today. Willy took pictures of all the work done and forwarded to us for review. He was clean and orderly during the performance of his work. Thank you Willy for being super nice explaining the details. You made our day knowing that we are keeping our home in current condition and protecting against any future rodents. Willy is a valued member of the American Pest Control Team. Thank you Willy!!

Provider response

Hi Gerald,<br><br>Thank you so much for the thoughtful review and kind words about Willy! We’re glad to hear he made such a positive impression and helped you feel confident in the work being done. He really is a solid part of the team, and we’ll be sure to pass this along to him. Appreciate you taking the time to share your experience—means a lot!<br><br>– Pedro, on behalf of American Pest Control 🐭🔧

GQ

Gabriel Quibrera

1y ago

Had an issue with a few uninvited visitors in our garage and kitchen. Called American pest and they sent out Willy to service the next day. He was very professional and did an amazing job. Highly recommend.

Provider response

Thank you, Gabriel! We’re glad Willy was able to help out and make things right—he’s got a solid eye and a steady hand when it comes to those uninvited guests. Appreciate you taking the time to leave this, and we’ll be here if anything ever tries sneaking back in. 🐜<br>-Pedro with American Pest Control

JK

John Koenig

1y ago

We have had a monthly service contract with American Pest Control for well over a year. We are VERY satisfied with their service. They show up when they're scheduled, work quickly and quietly, and are very effective at eliminating pests. Our technician Calvin is particularly diligent and helpful. We are pleased with our choice of American Pest Control and recommend them highly!

Provider response

Hi John,<br>Thank you for your kind words and for trusting us with your monthly service for over a year. We’re glad to hear our visits have been timely, effective, and hassle-free for you. Calvin will be happy to know his diligence and helpfulness have stood out. Got him a 5 star, he won't be living down for awhile. We truly appreciate your recommendation and look forward to keeping your property pest-free.<br><br>Warm regards,<br>Pedro with American Pest Control :)

AP

Adain Perone

1y ago

I highly recommend American Pest Control for anyone looking for reliable and effective pest control. I 'm a property manager of 3 locations and I can assure you American Pest Control can and will keep your home or property pest free. All the technicians are very well education on handling any pest issue presented to them. They go above and beyond to make sure my tenants understand the process of application. Customer service is outstanding!" 10 yrs with them and they have not failed me once.

Provider response

Thank you Adain!

CS

Cheryl Swenson

1y ago

I woke up to an huge parade of ants the last two days and immediately scheduled service! Isaac was kind and friendly. He was super attentive in placing interior ant gel throughout my house and was detailed with the cobweb removal and spraying in the exterior. 5 Stars +++

Provider response

Hi Cheryl,<br>Thank you so much for the kind words! We're glad we could jump in quickly and get those ants under control. Isaac will be so happy to hear your feedback—he takes a lot of pride in the work he does, and it shows. We’re grateful for your trust and the 5-star shoutout 😎. Always here when you need us!<br><br>Warm thank you's<br>-Pedro with American Pest Control.

JE

Jonathan Espedal

1y ago

American Pest Control was used by the seller's agent in a property we were buying for the termite inspection. They noted some wood damage from dry rot so there were likely some termite colonies. We had a competing inspection which covered a little more wood damage then what was on their report but it was much more expensive, they said they would use American Pest and give us credits in the difference and I had reached out and was able to talk to Clint Marquez who did the initial inspection and he gave me some confidence in his ability to find the other damage and do proper remediation and since the seller agreed to use them and pay the cost it seemed we would be getting a good deal. He ended up missing a lot of the damage and they tried to come back out but we were not home, then they tried to come out again but nobody showed up and when I texted Clint I got no response. For the little bit of dry rot remediation he did and the tenting for about 3.5k I guess you get what you pay for. Make sure all damage is properly accounted for. They only get 2 stars because at least there was some semblance of decent communication. *****UPDATE***** I erroneously said Clint ghosted me, but I had texted him that we would be available slightly after the scheduled time that morning to check the missed spots and never updated him that no one showed up. He reached out and said sorry that no one came by and he would get someone out there ASAP. Two of his workers came by and did the dry rot remediation. Review revised from 2 to 4 stars.

Provider response

Hi Jonathan, I am sorry to hear about your disappointment with any service provided by and agent of American Pest Control. I would like to respectfully request that you contact me directly regarding these issues. I very much want to discover what property this is in regard to and to ensure that my company has done everything possible to ensure the satisfaction of our customers. Please contact me via telephone at 619-668-4801 or via email at joshua@apestc.com. Thank you for your time. <br>Sincerely, Joshua

DH

Daniel Horgan

2y ago

Some termite companies try to burn you, and this certainly seemed like one of them. We got a total of three termite reports done, the lowest bid came in at $4900. American Pest boasts "the lowest costs in the industry", their bid was almost $10,000. Could have completely derailed this purchase, nice try ya crooks!

Provider response

Dear Daniel, <br>I apologize that you are unhappy with our termite treatment and repair quote. We do our best to provide fair and reasonable quotes for quality and effective services. Unfortunately, we are not always able to be the cheapest nor do we make such a claim. A quote is merely an offer to provide a service that is openly provided before any services are agreed to. To do otherwise would be dishonest. I welcome the opportunity to discuss your quote and how/why our repair prices are derived. Please get in touch with me directly at 619-668-4801 or email joshua@apestc.com. Thank you, Joshua Schmidt-Operations Manager.<br>

MO

Mary Oestreich

2y ago

Willy and Enrique went about their job and did not have interruptions. They fixed the things on the list and were done within the day. Gave me the walk thru at the end. Good job guys.

Provider response

Thank you for your kind words, Mary. I am happy we were able to help you!

JF

Jai Ford

4y ago

HORRIBLE CUSTOMER SERVICE!!! Every time I call this place to schedule for services the person in charge of scheduling gives you a very negative attitude and scolds you for calling them! This has happened for 3 years now. I would not use them but our property manager has a contract with them so I am forced to use them. The reps who come out are great but their office and administration or management clearly has a problem and they don't seem to care about customers.

Provider response

Dear Jai, I apologize if you have ever received anything other than impeccable service. Unfortunately, because you are not directly our customer, it is difficult for us to directly discuss any service and we are not authorized to schedule with you directly. For any service concerns please contact your property manager. They must authorize and schedule all services.<br>However, please feel free to contact me directly and I will personally address any issues you have had with my staff and do my best to resolve them to your satisfaction.<br>Sincerely,<br>Joshua Schmidt<br>Operations Manager<br>(619) 668-4801

SA

Sheri-Ann Adams

6y ago

Better rate than others I checked, plus they gave a discount for finding them on yelp. My only wish, was that the tech would have told me exactly where he was going to spray, I had the throw out some herbs I had because they got sprayed. But the ants are gone!

Provider response

Hi Ms. Adams, Thank you so much for the review. I am so sorry about the loss of the herbs. Going forward, I will be certain the tech discusses treatment areas with you before service. I am glad those pesky ants are gone! Sincerely, Joshua

CG

Carolina Garcia

7y ago

Effective and professional

Provider response

Dear Carolina, thank you for the review. I hope that after we perform the initial service, you will be even more impressed with our service. Please don't hesitate to contact me if you are not 100% satisfied. Sincerely, Joshua Schmidt

LS

Lexi San Diego

8y ago

IN MY OPINION, IF YOU VALUE YOUR BELONGINGS, DO NOT, REPEAT, DO NOT LET THIS COMPANY DO A TENT FUMIGATION ON YOUR BUILDING!!!!!! I will attempt to keep this review short and to the point. Clint, an employee of American Pest Control, attended a pre-fumigation meeting for the residents of the building I live in. I asked him if the extremely toxic Vikane gas would harm any of my belongings (except, of course, the ones on the list we were given of things to remove from the house or put in special bags) and he said that it would do no harm to my belongings. But, as you have probably guessed, it DID harm something, a very SPECIAL something of mine - a pink Himalayan salt lamp. The lamp was given to me recently by one of my favorite people. I really do not like having to ask what gifts cost to replace, but I did. He told me that it would cost about $30. So, that is why I am writing this review, in order to warn others, other people who have really expensive belongings. This company does not provide accurate information to it's victims, I mean customers, and DOES NOT ACCEPT RESPONSIBILITY for damage OBVIOUSLY caused by the company. You might want to pause in your reading of this review for a brief moment and glance around (if you are at the location to be fumigated, of course) and think about YOUR cherished belongings. This company is so callous and so cheap that they will not pay for a measly $30 of damage CAUSED BY THEM. DO YOU THINK THAT THEY WILL CARE ABOUT YOUR BELONGINGS MORE THAN THEY CARED ABOUT MINE?!?!?!?!? BE WARNED!!!!!!

Provider response

Lexi, I am so sorry for the misunderstanding. I have been unable to reach you for some time. Please feel free to contact my office so we can discuss this.

KC

kirk cavenaugh

8y ago

Those tax breaks must be nice

Provider response

Kirk, I am not sure what tax breaks you are referring to, but being a Certified Small Women Owned and Operated business, we take what we can get. Thanks for the review.

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