Del Rio Termite and Pest Control

We hired this company for fumigation service at our property. The fumigation itself was completed, but as the weather turned warmer, we began noticing a strong and persistent odor coming from the attic crawl space wall. The smell has now lasted for over a month with no signs of improvement. At the same time, hundreds of large flies began emerging from the attic area. Many were too large to be caught by our electric trap, and the infestation became so severe that my husband had to turn off the trap when we were away due to fire safety concerns. The combination of the overwhelming odor and the fly infestation made the situation impossible to ignore and clearly indicated that something had died inside the structure as a result of the fumigation. This, as it turns out, is a foreseeable outcome of fumigation services. Unfortunately, it was not disclosed to us beforehand. When we contacted the company, someone came out and confidently insisted that nothing could have died due to the fumigation and suggested the problem must be “outside.” Rodent traps were offered as the solution. After my husband insisted and personally entered the crawl space to take photos, we discovered two rodent carcasses inside the area. So much for “outside.” We were told a report would be provided. Instead, the next day we were informed that the company would not assist with remediation and would be happy to help for an additional fee with rodent removal. There was no meaningful follow-up, no remediation plan, and no accountability, despite the issue clearly arising after their service. We reviewed the signed agreement and found no disclosure or waiver regarding rodents dying in walls, carcasses, odor, or contamination resulting from fumigation. While the fumigation itself was completed, the lack of transparency, and the refusal to take responsibility for a foreseeable consequence was disappointing. Homeowners should be aware of this risk and ask very specific questions before proceeding.

Purchased a 1911 home in May 2023. Del Rio did the initial termite inspection as well as a full fumigation and wood repair. The fumigation and wood repair ran about $5k and was meant to last for 5-10 years. We decided to sell the home just over 2 years later and the buyer just did a termite inspection. They said it was completely termite infested and the home looked like it was never treated - despite us doing this only 2 years ago! The 2-year warranty with Del Rio expired 7 months ago so they didn’t have any detailed reports of the service and couldn’t help much. I completely understand the warranty policy but I was shocked that the reports came back so severe. Because we never actually saw the house be tented, we’re wondering if the service was even performed in the first place. We ended up having to credit our buyer $5k to re-do the fumigation. We’re now $10k out of pocket for a termite issue that should have been resolved for at least another few years if not more

Del Rio rocks. They are honest, fairly priced, and reliable. Very much appreciate all the various work they’ve done at our house.

Very Happy with Del Rio Termite and Pest Control. Their scheduling was Perfect! Their pricing was Extremely Reasonable! Their work was Amazing and Above Superior Rating! Did an Outstanding and Professional Job! They left my place Cleaner than it was! I had other quotes and NO match to Del Rio Termite and Pest Control service, quality of work and reasonable price. They are the BEST!

Disappointed with there communication as to scheduling. They kept cancelling & rescheduling! Lots of Termite companies out there.....Sorry!

Super impressed by this company! Michelle and Rosa give excellent customer service. Even the team that goes out too. I highly recommend!

I recently had the pleasure of utilizing the services of Del Rio Pest Control, INC., and I must say that my experience was nothing short of outstanding. From start to finish, they demonstrated a level of professionalism and customer care that exceeded my expectations. One of the first things that impressed me was their punctuality. They arrived on time for scheduled appointments. Additionally, their proactive approach to communication through helpful notifications and reminders made the entire process seamless and stress-free. The team's dedication to excellent customer service was evident in every interaction. They brought Nylofume bags in good advance. Their extensive knowledge of fumigation was apparent. They also have given me good instructions to prepare for the fumigation. They help customers turning off gas before the treatment and resuming gas services with utmost care. I would like to extend my appreciation to Rosa, who played a pivotal role in making my experience with Del Rio Pest Control, INC. exceptional. Her helpfulness and dedication to ensuring customer satisfaction were evident in every interaction, making the entire process smooth and enjoyable. In conclusion, I highly recommend Del Rio Pest Control, INC. for anyone in need of professional and reliable pest control services. Their on-time service, proactive communication, knowledgeable staff, and commitment to customer safety make them a standout choice in the industry. I am grateful for their excellent work and look forward to engaging their services in the future.

Fernando and his team do an efficient job.. five stars!

Del Rio Termite and Pest Control are always accommodating to my clients. They are always detailed in their inspection, act professional and respectful.

Amazing service. These guys are top notch. Found sub. Termites and a leak from the shower drain under the house when not many other companies would have found that.

Good service and reasonable price

Been working with Del Rio for years. They provide on time courtesy service.

They are awesome and quick and responsive!