About this provider in Campbell
Killroy Pest Control eliminates pests in schools, homes and businesses in Campbell. Starting from 1956, Killroy Pest Control has provided extermination services and pest control solutions.
Rating breakdown from customer reviews
4.6
143 reviews
Customer reviews for Killroy Pest Control in Campbell
Judy Mazzaglia
Kenneth is wonderful to work with. He has a great personality and takes care when he uses the pest control spray. I was worried about my two dogs, but all was good since Kenneth is careful and takes pride in the work. I’m not sure the spray was strong enough because I still notice some bugs and spiders. I’m hoping to get my yard resprayed.
Nikki Musso
Always great service! Thank you!
LILY Wong
On time. Great service.
Marcene Hansen
I especially appreciated their technician Daniel, who explained the treatment process and how to avoid pests in the future. He was very knowledgeable and answered all my questions. Five stars definitely.
Dotti King
Your employees always do a great job. I have never seen one pest every since hiring you many years ago.
David Kamp
Rudy, Killroy tech, always prompt, calls ahead, works efficiently and thoroughly. Thank you, Rudy & Killroy.
Kristeen Pemberton
I was pleased to get immediate service to ward off the huge early influx of box elder beetles. But we noticed that we still had many still alive and thriving, both inside and outside our home 4 days after the treatment. When I called the company about this I was informed that the early heatwave was probably the reason for an ongoing infestation. It was recommended to wait until more hot weather and probably more bugs arrived to order another treatment. I was grateful to hear that the price for the second treatment will be reduced.
Provider response
Hi Kristeen, thank you for your review. Please never hesitate to reach out to us again if any of your pest issues continue. We are happy to continue to help as long as needed to ensure your pest invasions are eradicated.<br><br>
Kip Jones
Kilroy came out three times to get rid of my spring ant problem and were successful! Very pleased.
Provider response
Thank you Kip! We are always here when you need us. Have a great day.
Ray Torres
I’m still having spider and cockroach problems and my eaves are spotty with spiderwebs still that didn’t get cleaned out so I’m sure that the service can be improved.
Provider response
Hello Ray, please reach out to us directly and we would be happy to discuss a follow up service. You can call at 408-378-0441 and/or email at customerservice@killroy.com
Lori Biagini
Alfredo does a wonderful job. He always let me know when he is coming and is very considerate and conscientious. Thanks for great service.
Provider response
Thank you Lori for being a Killroy customer, we appreciate you.
Mike Potel
We live in Los Altos Hills and have used Killroy for years to deal with critters that got in the house, critters digging up our lawn, ants, termites, you name it. Our guy Andrew is the best!
Provider response
Thank you Mike, we are happy to provide you any pest services you need!
Ernie Lastra
Adrian does a very professional job
Provider response
Thank you Ernie for giving Adrian/Killroy five stars!
Liz Aguilar
Killroy's service is amazing. Started using them a year ago and every issue we encounter they solve.
Provider response
Thank you Liz, we are happy to have been servicing you for a year now.
Len Campbell-Rossen
Spraying for ants around my house
Provider response
Thank you Len for your review. Much appreciated!
Eleanor Whitney
Very reliable service. Very kind customer service.
Provider response
Thank you Eleanor for the review. Have a wonderful rest of your week!
cathy bolls
Killroy pest control company is the absolute best at taking care of your home! Tom is a professional and an expert on identifying pest and the problems they create for your home. The knowledge he shares is priceless! He truly cares and answers all questions. Thank you Tom! Cathy B
Provider response
Thank you Cathy for the kind words! We appreciate your business with Tom.
Lisa Marie
Be cautious of this company. My elderly father gave the technician a check - even after he was set up on a payment plan he was sent to collections. Turns out the check had been cashed weeks prior. We sent them proof. Do not trust this company, they take advantage of elderly customers. And the technicians have little to no communication with customers. I am posting this so others in our community are aware.
Jelyssa Cooper
Eddie treated the place Im renting for 4 months. There was no consistency to him showing up to do the monthly service, so I texted him reminders. Also, when I notified him that the spot treatment wasn't working he disregarded my concerns. He did not clean spider webs on the outside and used a tool to pry open my gate rather than wait for me to come to the gate. He didn't show up for the month of July. Officially stop using this company and would not recommend.
barbara S.
The only did 1/2 of the job and sent a bill that was 2x the amount quoted on the phone!
Gilbert Juarez jr
Very bad company stay away
Provider response
Good morning Gilbert, we apologize you had a poor experience with our services. If you could provide us more information we can look into this situation with you. We always appreciate good and bad feedback as this helps us become a better company as a whole.
Dave Saifi
Services very good and excellent at beginning then for whatever reason, lack of employee or internal communication I wasn’t getting service getting service the front of the house getting charged for the complete service and when I called to find out what’s going on, I felt like I was talking to Secret Service. I just paid the last bill and dealing with different company.
Provider response
Hi Dave, I do apologize for the lack of communication that you encountered. It is important we receive feedback good and bad to ensure our process is maintained for all of our customers. If you would like to reconsider I can give you a call and discuss your account ensuring that everything is smoothed out and noted as needed. I can be your point of contact if you have any questions, please reach out. Thank you-Tasha<br>tasha@killroy.com
Jennifer Del Carlo
This one guy who services the area is always deliberately spraying into animal bowls. No its not by accident. Also doesnt spray full area. Gives a quick random squirt then moves on to a different side of house..
Terry Chiccino
It is with sadness that I have to write a review to warn others of Killroy employees. For years our property was serviced by a technician named Dan and was excellent. For the last five years we've had to deal with a heavy set lady you would arrive at our property site and pick up her dusting brush and walk around with it while she was on the phone on she rarely sprayed for crawling insects. She left and we got Richard, Richard liked to talk about himself constantly and how great he was.... The other day I noticed a yellow jacket nest in a bush next to our driveway, called Killroy and Richard came by spent ten minutes talking about the weather and that he used to live down by Santa Barbara with the same weather. He got his sprayer and spent two minutes spraying the bush and handed me the bill for $250 dollars. I have been a customer for 34+ years. I called the office and they stated that I had been a customer for a long time and was getting a very low fee for services. They raised my rate once or twice a year,she said she'd settle for $150 on the service. This is a warning sign, the service has slipped, the employees we get are second rate nowadays. So I cancelled their service I have found a company superior in services and employees and now contract with them......
Provider response
Mr. Chiccino, thank you for taking the time to provide feedback on our current service. While we do not like to receive negative feedback, we do learn from it and will take this review to heart. Thank you for being our customer for such a long time.
Ella Sun
I’m very upset about the service. Not professional and doesn’t care about the customers. We had termite inspection done a week ago and still don’t see the termite report. When I showed the urgency and demand when I called, the operator just forwarded me to someone’s voice mail, and of course, no reply because they don’t care! In the end, their excuses was sick week, or ppl on vacation, short of staff. If so, why are you still doing business?! I’ve never worked with a termite company with such bad quality. I’m very disappointed. Do NOT recommend !
Provider response
Hi Ella,<br><br>I wish we could provide a valid reason for the delay in getting the report out in a timely manner, but I cant. We dropped the ball on this one. I sincerely apologize on behalf of our company. <br><br>Your feedback has helped us identify a flaw in our processes and we will be working to fix it. Thank for taking the time to provide the tough feedback.<br><br>Matt Lara - COO
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Treatment and cost guides before you call
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