About this provider in Atascadero
KEY Termite and Pest Control is the industry leader on the Central Coast. Founded in 1945 by Valton "Val" Key, the company has become known for honesty and integrity. Through the years and through several individual ownerships, the name KEY has remained the symbol of the original vision, "People before Profits." Here…
Rating breakdown from customer reviews
4.6
179 reviews
Customer reviews for Key Termite & Pest Control Inc
William Riley
Great professional service, always on time, great attitude and normally texts before arrival. Mike is a trusted agent and number one in Pest Control!
Provider response
So awesome to hear about your experience! We take pride in reliable service and clear communication. Thank you for trusting Key Termite & Pest Control Inc with your needs!
Chelsey Layous
Mike and everyone at Key Termite are exceptional. I have no doubts that our specific household needs will be met and exceeded when in their care.
Provider response
So awesome to hear your experience with our team met your household needs! We’re committed to exceptional care and value your confidence in Key Termite. Thank you!
JANICE MUNDEE
Dear Key Termite (Tyler and team): Now that everything has been completed and we’ve received the final clearance, I just wanted to take a moment to thank you for all you’ve done. What could have been a very stressful experience turned into a positive one because of the way you handled it. Throughout the process, you kept us informed, answered our questions, and followed through on every detail. We especially appreciated your persistence in making sure each issue was properly repaired and bringing in the final inspector so we could have complete confidence that everything had been done correctly. It’s not often that homeowners walk away from a major repair feeling this reassured, but that’s exactly how we feel. We now have peace of mind knowing our home is solid, and much of that is thanks to your professionalism, integrity, and commitment to doing the job right. Thank you again for your hard work and excellent customer service. We truly appreciate it and wouldn’t hesitate to recommend you and Key Termite to others. With sincere thanks, Janice and Ted
jason knight
I am a termite, and they couldn't get rid of me. I have a whole family down there that was just trying to survive, man. I mean, my whole family did and so did most of my cousins. We're still living there in peace now. But what the hell, man? They tried to kill us.
Joe Boche
If you value timing, respect, accountability, and competence, run! I’m completely appalled by my experience with Key Termite. I had multiple calls with them before the tent went on, and each time they assured me the tent would come off “first thing in the morning” on Saturday. They knew I had a narrow window with other services, including gas, internet, and other move in appointments, scheduled immediately afterward, and that timing was critical. Yet Saturday came and went, and no one arrived anywhere close to first thing in the morning. After hearing those exact words multiple times, they did not show up until nearly 11am. In what world is 11am. “first thing in the morning”?! They lack any professional process. They sent subcontractors who could not communicate safety information or provide clear answers, leaving us completely in the dark. The safety notice was hidden rather than clearly posted, adding even more confusion. When I confronted the owner about the situation, he was defensive, and the office’s follow-up was hallow. To make matters worse, they appear to have little or no meaningful support available on Saturdays, despite scheduling work that directly impacts whether customers can access their homes. If you are going to make promises about weekend service, you should be available when those promises are not kept. Their communication was a disaster from start to finish.
Rick Hellstrom
We have been using Key for years. We are extremely pleased by Mike's service. He is dependable and very thorough. We also appreciate it that if we need an interim service, we are helped within just a day or two.
Provider response
Hi Rick, we're thrilled to hear you've trusted us for years! Delighted our responsive service and attention to detail continue to meet your expectations. Your loyalty means everything.
Maura Quady
I called them today and this business does not serve Isla Vista or Goleta. Google has it wrong.
Fred Stimson
Excellent service ~ highly recommend Key Termite and Pest Control. F. S.
Provider response
Thank you Fred. We appreciate your business.
C R
We’ve been with Key Pest Control for years at our house as well as our business. My mom even uses them now. Our technician, Mike, is awesome! I can call or text him with questions and concerns regarding either account. He is quick to respond and promptly addresses any pest issues we’ve had pop up between services. We’ve had him assist with ants, wasps, mice (one very stubborn mouse), and squirrels. Mike is knowledgeable and friendly making it easy to work with him. Definitely recommend!
Provider response
Hello C R, Your trust over the years means everything! We’re thrilled our team’s responsiveness and expertise continue to earn your confidence. Thanks for recommending Key Termite & Pest Control Inc!
Ethan Ray
Our technician Mike is excellent! He is very thorough, knowledgeable, efficient, polite and communicative. I would highly recommend the services of Key Pest.
Provider response
So awesome to hear this! Our team strives to deliver thorough, knowledgeable service, and your recommendation means the world. Thanks for choosing Key Termite & Pest Control Inc!
Cortney Engleman
Fast, pleasant and got the report and sent for follow up services over to us within a couple days.
Provider response
Hi Cortney! Speed and efficiency are what we strive for. Truly grateful you noticed our quick turnaround and pleasant service. Your feedback helps Key Termite & Pest Control Inc continue delivering excellence!
Stacey Howard
Debi and Tyler have been extremely helpful, informative, and communicative through the pest inspection and reinspection process.
Provider response
Hi Stacey! Your review means so much to us. Our team takes pride in clear communication and thorough service throughout every inspection process. We genuinely value your trust in Key Termite!
Leo Francis
Very responsive, quick in getting a quote, scheduling and having the fumigation done on time. Would definitely recommend Their price is very fair
Provider response
Thank you for letting Key Termite provide you with a fumigation.
Erik Wild
Very friendly and very knowledgeable. Pleasure to work with them!
Provider response
Hi Erik! We're delighted you found our team both friendly and knowledgeable. Creating pleasant experiences while delivering expertise is exactly what we strive for at Key Termite & Pest Control Inc.
Cynthia Semel
Killed termites and treated all around the area.
Provider response
Hi Cynthia! Truly grateful for your 5-star review. We take pride in our effective termite elimination and thorough treatment services. Hope to serve you again soon!
colleen annes
My usual service person was fantastic. However the substitute person just sprayed pesticide in my animal water dishes, all over the hose (including attachment spigot) with which I water my fruit trees so I must now spend hundreds of dollar to replace these and go out shopping when I don’t have time. Something like that destroys all the good.
Provider response
I am truly sorry that you feel we would do something like that. The technician that serviced your home is very conscience of pet items on the exterior and moved them away from the treatment area then put them back after the treatment. If you would like I can come out with the technician and go over the treatment that was performed.
Mary Arnold
Prompt & quality service, Key Termite is my go to company for business, investment & personal properties!
Provider response
Thank you for using our services for all your pest and termite needs.
Don Dargo
Professional, efficient and reasonably priced!
Provider response
Hi Don! Truly grateful for your five-star review! We strive to deliver professional service that's both efficient and affordable. Your recognition means everything to our team.
Erin Waymire
Our technician Bryan is the best. He always take care of any problem we have quickly and professionally. He even lets us know the day before he's coming out.
Provider response
Hi Erin! Made our day to hear about Bryan's excellent service. Our technicians take pride in their professionalism and advance notifications. We're grateful for your continued trust in our team! 🙏
Mark Hoffman
Key Termite has been doing the spraying around our home every quarter for many years. John, our service technician, is absolutely fantastic. His communication is great, he's incredibly personable, and he does a really great job. We couldn't ask for a better pest control company or technician in John. Highly recommended.
Provider response
Hi Mark! Your long-standing trust means the world to us. We're proud to have John representing Key Termite with such exceptional service and personality. Your recommendation is exactly what we strive for every day!
Mark Barton
Overall service has been outstanding. Questions answered, scheduling services has been simple. Our Technician Josh has been great. Always heads up prior to service answers text when needed. Professional friendly service.
Provider response
Hi Mark! Truly grateful for your stellar review. Josh exemplifies the professional service we strive for at Key Termite & Pest Control Inc. We pride ourselves on responsive communication and hassle-free scheduling for all our customers.
Farida Wack
Jacob has been caring for my yard this past year and has been a wonderful addition to my list of "home caretakers." He is always prompt, polite, and extremely helpful when explaining what he is doing, why, what is currently disturbing my lawn and plants, and how we can carefully and safely get rid of these intruders. He treats my lawn as if it were his own. Key Termite is lucky to have him, and so am I.
Provider response
Hi Farida! Jacob's dedication to your lawn care means everything to us. We're so pleased he's providing the attentive service and helpful explanations you deserve. Your 5-star feedback makes our whole team proud!
charlie herrera
Key Termite & Pest Control was a pleasure to deal with from start to finish. A very respectful gentleman came out to look at the house, and recommended a tenting. Key provided a very detailed instruction packet, along with easy email communication along the way. Key does the complete job, from initial inspection to the final tenting, and this matters, as I have learned from previous experience! You will not be disappointed with Key.
Provider response
Hi Charlie! Made our day seeing this detailed feedback about your tenting experience. We pride ourselves on handling the entire pest control process — exactly as you noticed! Thanks for choosing Key Termite & Pest Control.
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