Provider profile

the bugman

4.9 stars from 2,489 customer reviews · 525 N Shepard St, Anaheim, CA 92806

  • 4.9 out of 5 stars
  • 2,489 customer reviews
  • Anaheim, California
  • Open 6 days/week, Early hours
4.9
Rating
2,489
Reviews
Yes
Claimed
Yes
Website

About this provider in Anaheim

Herb Olson founded the bugman in 1958. Since then, our experienced team of pest control experts has worked hard every day to make the bugman Southern California's pest and termite company of choice. Our vision at the bugman is to provide peace of mind to our community by protecting and preserving health and property…

Rating breakdown from customer reviews

4.9

2,489 reviews

5
2,131
4
25
3
8
2
9
1
26

Customer reviews for the bugman

AA

Adam A

6d ago

Jesse takes great care of our house and we are happy with the service!

Provider response

Adam, thank you for the fantastic rating! Your satisfaction is very important to us, and we’re thrilled to know we delivered.

DJ

Debra Jantz

6d ago

Jesse is my Bugman and he is very good with his work. Always call me when he's on the way, clears spider webs away as needed on the property and very careful spraying because my cats are always outside. He always checks to locate them before he starts his work. Very happy with his performance

Provider response

We appreciate your trust in us and rest assured, we will never stop striving to improve and innovate. Thank you for being a valued customer and for choosing us.

CL

Constance Lee-English

8d ago

Art came & did a termite inspection today. He was prompt & efficient. While inspecting our attic, he noticed our A/C duct had come apart. He took a picture for me, so I-can get it repaired. He is a 5 star technician !!

Provider response

Thank you for your positive feedback!

AB

Andrew Brown

8d ago

Both of our technicians have been excellent during routine treatments. Worked quickly and answered all of our questions. Very happy with our subscription so far!

Provider response

We’re grateful for your support, Andrew. It's always a pleasure working with customers like you.

CR

Catherine ridgeway

8d ago

I am very pleased with the service l received from Dalton and Rocky they both were very helpful and professional. And answered all my questions and got my service set up fast!! Would definitely recommend them and this company!!

Provider response

Thanks for sharing your experience, Catherine. We’re glad we could help!

JR

j r

10d ago

Jon Jacobs was friendly, professional, communicative, on time, and did the job well. Highly recommended.

Provider response

We’re so glad you had a great experience, j. We appreciate your trust in our team.

CC

CSUN CMitchell

10d ago

Ivan Avila is amazing. He is prompt, courteous and has been my assigned service provider for several years. We USED to have a LOT of problems with ants - 3 different invasive varieties that Bugman and Ivan have remedied completely. I have been through self-treatment (FAIL), 2 local companies (FAIL). And the Bugman company finally solved it. No more ants in my house! Highly recommend.

Provider response

Thank you, CSUN! Your feedback helps us continue to improve and grow.

DB

Denise Bell

14d ago

Excellent professional service. I have an annual contract with the Bug Man.

Provider response

We appreciate your generous rating, Denise. Our team works hard to deliver dependable service, and your feedback means a lot. Let us know if we can help with anything else.

LT

Linda Thurk

15d ago

Great as always.

Provider response

Thanks for the great feedback, Linda! We’ll continue to provide service you can rely on.

NJ

Nancy Jenkins

16d ago

Ivan Avila did a very thorough job making sure he swept and sprayed areas where needed.

Provider response

Thank you for recognizing Miguel's attention to detail! We strive to provide thorough service every time. If you have any specific areas you'd like us to focus on next time, please let us know. We appreciate your feedback!

GD

Gail DeFrain

16d ago

Friendly, courteous and prompt service. I can speak to the actual work because I haven't gone up in the attic to peak. Jon the technician was awesome as was Mike the inspector!

Provider response

We’re so happy to see your review, Gail! Thank you for taking the time to let us know how we’re doing.

DM

Diane Martinez

16d ago

Adrian always does a thorough job and goes out of his way to communicate prior to his visit and post to report and treat any findings. Our house has been pest free since Bug Man.

Provider response

Thank you, Diane, for your kind words and support. We’re lucky to have great customers like you.

ES

Elizabeth Strong

16d ago

I've used the bugman for 3 years now and each time they were thorough.., clean and knowledgeable and also clean. The first year they treated I did have termites and now I treat every year as a preventative. I have also referred them to a friend who has decided to give them a call and try them out for her ranch property not just for termites but for bugs too. I'm sure she'll be pleased with them just as I am.

Provider response

Thanks so much for the great review, Elizabeth! We’re glad you had a positive experience with us. Hearing this kind of feedback truly motivates our entire team.

JD

Joseph De Luna

17d ago

I would recommend this company Bug Man for anyone looking to get rid of infestation of cockroaches Jesse C has come to my home and rescued it I recommend this company five stars

Provider response

Joseph, it means a lot that you took the time to leave this review. We value your trust and will continue to work hard to exceed your expectations.

EB

Elle Brunet

17d ago

We've been working with the Bugman for about a year and I hired them after letting go of another service we were unsatisfied with. Ivan is our tech and he's super communicative and takes the time to thoroughly walk through everything with me each time. He's also super communicative on text before he arrives and when he's here. The corporate company is also great -- they're really nice and easy to get a hold of and so friendly to work with.

Provider response

Elle, we appreciate your support and trust. We’re ready to help with anything else you need down the road.

JC

Joan Crowley

17d ago

Great service and very polite and professional. Thanks Isai Garcia.

Provider response

Glad you had a positive experience with us!

KH

Kirk Hoiberg

17d ago

Jesse did a fantastic job and so did the company. I needed last minute help spraying at our house and there were incredibly responsive and did a great job. Highly recommend!

Provider response

Thanks so much for the great review, Kirk! We’re glad you had a positive experience with us. Hearing this kind of feedback truly motivates our entire team.

JK

Jim Kissinger

17d ago

Narciso Rodriguez just completed my annual inspection..He was great! Very thorough, respectful and knowledgeable… he pointed out several problem area which I need to address..! Overall, an excellent service call! Thanks so much!!!

Provider response

Thank you for your positive feedback!

KB

Kelly Brandon

20d ago

We have had the Bugman take care of pests for twenty years from general insect extermination to wasp and rat abatement, not to mention termite inspections and termite extermination. They have always done good work at a fair price, and their techs are always courteous and knowledgeable.

Provider response

We’re glad you were pleased, Kelly! Your feedback means a lot to our team.

TC

Teresa Calhoon

20d ago

Christian is our service technician with the Bug Man Company! He is always very professional and does an excellent Job! He is not assigned to my area but I requested him from the beginning and the job he does is outstanding! 👏👏👏

Provider response

Teresa, thank you for the fantastic rating! Your satisfaction is very important to us, and we’re thrilled to know we delivered.

SK

Steven Krakowsky

20d ago

Jesse was great.

Provider response

We love hearing from happy customers like you, Steven. Thanks for the great rating!

MK

Mary Keough

20d ago

Ben examined throughly for the pest I thought I had. He looked everywhere and did not think I had these pests. Thank God and his honesty was so important! Some pest control companies would sell you something…because of our experience today this is the place I will call and hopefully I’d get Ben as a technician. I was so stressed about the consequences of costs but even the examination was no cost. We are in Social Security and costs are major concerns so finding an HONEST exterminator is a HUGE DEAL! We highly recommend this BugMan company and big thank you to BEN!

Provider response

We appreciate your trust and support, Mary. Thanks for the great rating!

SM

Sandie McNeff

20d ago

Happy with the service. I was battling a never ending war with ants inside my house. It took 2 visits but I’m now ant-free!! Also, we don’t have problems anymore in our backyard with the little ankle biters!! Thanks Jesse!

Provider response

Thank you, Sandie, for your kind words and support. We’re lucky to have great customers like you.

DN

Dat Nguyen

20d ago

We've been using The BugMan to service our home in Garden Grove for over 10 years, and they have always done an excellent job. Jesse is professional, knowledgeable, and dependable. He takes the time to answer questions, is always friendly, and keeps our home free of bugs year-round. Highly recommend The BugMan and especially Jesse for anyone looking for reliable pest control!

Provider response

Thanks for the confidence vote, Dat. If there’s anything we can do to make your next visit even better, let us know.

LA

Larry Anaya

21d ago

My rep Jesse, is doing a fantastic job!

Provider response

Larry, thank you for the 5‑star review! We’re glad the service met your expectations. If there’s anything else you need, we’re a call away.

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