Top Notch Turf and Pest

The first four pictures were taken on May 30th of my yard before Top Notch Turf began service; The last four was the same spot taken today September 23rd. I picked Top Notch Turf, because of some of my neighbors had good results in their yards. I hope with this review you will give them a opportunity to handle your lawn care needs.

My lawn looks fantastic!!! TNT has been great at identifying and treating my lawn. It is so thick this year, the best ever. My guess is that the lime treatment made the difference. Thank you!!!!

I've been a customer for 7 straight years now. The techs and office staff have been a pleasure to work with. Yard looks great too!

Office staff, Amanda and Kathy, are always so helpful and knowledgeable! Also, our lawn has never looked better! 10/10 recommend this company to any and everyone!!

Great company and even better employee's! They are always so nice and helpful! Would highly recommend TNT

The team members are very friendly and informative with appointments and treatments. They are accommodating and work around busy schedules. They do great work! And the owner isn’t too bad either. ☺️

Amanda is very pleasant and answered all of my questions and concerns! Thank you for the wonderful service! She needs a raise for sure!

Prompt service and replies to any issues

The office girls Cathy Amanda and Sydney has always been very nice and helpful. They go above the job to make sure your took care of.

John is a very professional hard working individual. Great at what he does. Definitely recommend his business to others

Austin Davidson was very prompt, professional, and knowledgeable about the field. 👍🏾👍🏾

Have been using them for many years and they are always very attentive to our requests. If you have an issue between your regular service time they will come back and work on a specific problem. Thank you Tim Wood for providing us great service.

David T was awesome. I spoke to him about our yard, the issues that we were having and he quickly addressed them and gave us solid recommendations for remediation. Highly recommend.

Chris Beard and his team make this business aptly named—they go above and beyond to give me good service and keep my zoysia in top-notch condition.

They don’t value their customers. Called with a simple question about the fertilizer being all over the place and was met with rudeness. Lady hung up, when I called back she said “want to speak to the owner he’s right here”. Like she dgaf. Owners response “I was sitting right there, no one is perfect and we promote kindness.” I went ahead and canceled. Also my grass looks terrible, it’s always over fertilized and has a huge burn spot. Don’t waste your time or money, won’t be long before they go under. This is exactly how it starts. Just seen another review with a similar experience.

My friend referred me to a lawn care service! I thought I was going to have to tear the whole yard up and start over with new grass. I took a ‘before’ picture when they first started the treatments. I have no complaints about the price either. The only thing I’ve had to do is water and mow! It is absolutely insane the difference in just about 14 weeks!! Yes these are real results!

This Company is Amazing! Professional & Knowledgable. I’ve been a loyal customer since 2016.

They let their employees talk to you any type of way and will cancel your services and keep your money. Don’t recommend. Paid for inside services and they only scheduled the outside service. They definitely don’t know how to run a business. Would not recommend doing business with people like them. Their desk clerk obviously hates her job if she can’t break down and explain a bill or the services.

I hired them last year for a one time lawn aeration. The sales guy told me their plug aerator goes about 6" so I left my grass a little long (like 2"). In reality their machine penetrated about 1/2" - 1". In some places it did nothing. I would have been better off renting an aerator and doing it myself. They were on time and did perform the service so I paid them, thinking next time I would do it myself or hire a different company. I thought the transaction was completed. Fast forward a year. Today I got a call from TnT but my phone flagged it as spam so I didn't answer. Fortunately they followed up with a text telling me they had me on their schedule to aerate my lawn the next day. I had to call them to cancel a service I never asked for. I was very clear last year I wanted a one time aeration. Why give me less than 24 hr notice that you plan to perform a service I didn't ask for. Why not call me to set a schedule instead of scheduling it for me. What if I didn't see my text and call to cancel. What if I had moved and didn't even own the same yard they were planning on treating? I'm not saying to avoid TnT, but be prepared to deal with some questionable business practices. I told them on the phone and by text to cancel any and all services they have me signed up for. We'll see what happens next year.

We highly recommend TNT lawn care. We have worked with David and he stands out for being personal, attentive, and extremely responsive to every concern we’ve raised about our plants and yard. His years of experience help distinguish TNT from other service companies. Additionally Austin has offered support and problem solving expertise.

Was a customer for many, many years, but I became tired of the incessant phone calls and emails. The telemarketing vibe is the only reason I moved my business after so long as a customer. Super annoying.

Customer for about a year. They did a pretty good job on the yard. took a 5 month break came back requesting similar pricing and it had rose about 40%. Other providers were happy to compete.

While their staff is knowledgeable and friendly, i found that they used "dark patterns" in their sales process. My experience: I called for a quote to aerate my lawn. They sent a person to my house that evening after work. That employee was knowledgeable and friendly. He told me that the price would be $50 every three months for lawn treatments and $60 every three months for pest treatments. Now this part was my fault for misunderstanding what he said. What he meant was that lawn treatments are $50 per treatment of which there are seven per year. The pest treatments are $60 per treatment of which there are 4 per year. That is a total of $590 per year. I misunderstood and thought it was $240 per year. That's my fault. This next part is where I became frustrated with TNT. They said they could aerate my lawn for $150 but they didn't want to do it during the fall because the ground was too hard and it would be a lot of work to get it done. I would have been happy to pay more for them to do the hard work. Since that was the main reason I called for the quote, I told them thank you for coming out, I'll talk about this with my wife and call them back. He asked if I wanted to start the treatments and I said I was interested (at this point I was still thinking it was $240 per year) but I'd need to talk to my wife about it. Then he said that I needed to sign his iPad so that he could prove to his boss that he came and gave me a quote. I was busy thinking about getting dinner on the grill so I didn't think about how odd it was for me to sign a quote. A few days later I see TNT employees treating my lawn on the security cameras. Then I get a bill from TNT. I let them know that I didn't realize that I had signed up for the treatment subscription plan. They tell me that they already treated my lawn so I owe them money. So I paid the money, thinking to myself, okay, I allowed myself to get conned, that's my fault. Then a few months later they send me another bill for another treatment. At this point I find out that it's $110 everytime they come out to treat the lawn and the pests. So I tell them alright, I definitely need to cancel this subscription because that is allot more than I am budgeting for my lawn care. We will see if they come out again and treat the lawn without approval a third time. If they come out without asking again, I will not be paying because I told them I wanted my subscription cancelled. I understand the first two times were my fault for not paying close enough attention during the quote. But now that I've specifically told them on the phone that I want them to cancel my subscription, hopefully they don't try to use the excuse of "we already treated your lawn, so you have to pay us."

After several years of service, we decided t o change companies. We became very disappointed in customer service.

Spent $1000 with no results. Very nice people but supervisor said he would come by and see for himself twice. That never happened. We were told we would see results after a couple of months. Didn't happen, now the supervisor says "oh it takes at least a year". He also said we need to water our 1.98 acres of grass after they treat it. Which wasn't told to us until at the time of purchase. Who would water that much lawn? Come on guys be honest!

Burned and killed my yard, in the heat of summer over half of my expensive yard is yellow for 2 weeks now.. has not recovered and I terminated my contract when mgr offered nothing to fix the situation...

Honest pricing and good service.