About this provider in Prescott Valley
Truly Nolen of Prescott Valley provides an innovative solution to ongoing household pest problems. Our Four Season's Protection Plan combines advanced, proactive treatments with pests' seasonal behavior to keep your Prescott Valley home protected year round. We will work with you on pest control, te
Rating breakdown from customer reviews
4.6
460 reviews
Customer reviews for Truly Nolen Pest & Termite Control
Shawn G
Dylan with Truly Nolen Pest Control did an outstanding job with our termite inspection and treatment. He was extremely knowledgeable and took the time to walk me through the entire process, explaining what he was looking for and how the treatment would protect the home long-term. He was very thorough, professional, and clearly takes pride in doing the job right. It gave me a lot of confidence knowing the termite work was handled by someone who really knows the industry. If you need termite work
Provider response
Shawn,<br><br>Thank you so much for taking the time to write such a wonderful 5-star review about Dylan! We strive for unsurpassed quality customer service and love hearing about when our partners are providing just that! Thank you again for your feedback!<br><br>Sincerely,<br>Ginny White<br>Truly N
Robbin Lynnes
I will never recommend this place to anyone nor will I ever use them again. We paid 159.00 got our house ready, according to the check list they emailed me for them to spray for fleas. The technician I think his name was Martin was supposed to call before he arrived he didn't and I wasn't home but thankfully my husband and daughter were home. My family especially my husband worked really hard following and checking off things from their check list to prepare our house. Martin showed up and was v
Provider response
Robbin,<br><br>I'm so sorry to hear all that you went through and then we didn't meet your expectations. What you describe is not consistent with our goal of providing unsurpassed quality service at all times. Your feedback is critical to our success. In looking at your account I see a credit card
Ad Sen
Appears very professional, never showed up and had to rescheduled. Gave me discount for the inconvenience. They did the treatment from the outside. However, my master bathroom where the termite originated from and very much destroyed the wood etc. I have been asking to Robbie and Zack if they did the treatment for master bathroom from the inside. Robbie, try to reschedule but I have no answer. Called the office, still waiting. It has been over two weeks. I would not recommend them to anyone. My
Provider response
Ad Sen,<br><br>I am sorry to hear that you are having difficulty communicating with the branch. Please email me at ginny.white@trulymail.net so I can research this and look into this issue further.<br><br>Sincerely,<br>Ginny White<br>Truly Nolen of America Inc.
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Treatment and cost guides before you call
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