Pest Pro Services, LLC

Recently had Parker come out and do our quarterly service and he was very professional and detailed. Also had yearly Ant treatment done last week and Zack came out and went above and beyond making sure every inch of my yard was covered! Pest Pro customer for life!

Mr. Parker was excellent! He was very friendly and answered any questions I had! Pest Pro was very easy to schedule an appointment with and provided great communication along the way!

Very quick and professional work. When they found termites, they worked with my seller and made the entire process very easy. I will continue to use them for all of my real estate needs!!!!!

Normally my rating would have been 5 stars but sadly recent events have caused me to take my business elsewhere. My husband and I have been using Pest Pro for the almost 2 years we have lived at our home. Service was great when we had a friendly person spraying our home. After that person left we had a new agent come and spray in December and never once did I rcv an invoice for my billing of the service. January arrives and I check my bank account and see that Pest Pro has charge $75.00 for the service, which I did not authorize, not to mention my normal payment was $50.00. When I called to follow up on this I was told my account didn't make sense of the why's and they would talk with management and call me back. Upon the return phone call I was given some crap answer and basically told this is the amount it will be and we now will come out automatically to spray and charge you. I was not happy on this as I never rcvd an invoice in the mail or even a common phone call of you have this bill due before charging my account. The lady I spoke with offered to refund the $75.00, however it would still leave me with a bill due for the inconvenience it had caused. I stated to leave it but to cancel my service. I would have expected way better customer service from pest pro for us being clients but sadly we did not rcv that so we have taken our business elsewhere.

Very impressed! I called during a bathroom renovation and had an infestation of ants. Pestpro had someone out same day and had it treated and taken care of. I highly recommend them! They are the best! Been using them for years

Guys showed up on time. They were courteous and respectful of my home. Did a thorough inspection job. I’m totally satisfied with PestPro.

Prompt, courteous & professional!

I started using PESTPRO for my WIR and was so impressed I use them now for my personal pest control, and mosquito control.

Always appreciate the relationship with Pest Pro and their employees. So friendly and respectful of property, great with advice on any issues I might have. Wouldn’t trust my home to anyone else

Excellent service and pricing. I highly recommend you using them for any termite or pest control needs

I highly recommend this team! Had a huge problem with a what we thought were hornets(because they felt like a hornet) and they came out immediately. If there were a 10 star review I would do 10 stars all day long! They saved my life I feel! Highly recommend giving them a call if you have any issues!

Professional and dependable Competitive pricing on termite and mosquito treatment

From our pre purchase inspection to our quarterly pest service, Pest Pro has exceeded expectations. You get a real human when you call, the service tech show up on time, an most importantly, they are kind. 10/10 recommend

UPDATE: Ashley saw my post and called. She said she wanted to send Zack to do a recheck just to make sure we were happy with the service. Zack did take his time and did a thorough termite inspection. We have used Pest Pro for many years and are always happy with the service. As you can see from the update, they care about their customers and will certainly go above and beyond to be sure it is achieved. I will repeat that the first two young men were very nice and most likely did a good job. My husband and I could not remember seeing them go in each room but that isn't to say it did not happen. We appreciate the care and concern shown by Ashley and Zack to be sure we were completely satisfied with the service. ********** We had two young men come this year to do our termite inspection. They were nice. My husband was here when they came by. One treated the outside and one treated the inside. The one who did the inside did not spend much time at all inspecting for the termites. My husband said he never saw him go into the bedrooms at all and I didn't either. He was supposed to do a pest control treatment too. We have always been satisfied with Pest Pro but this year we feel like not enough attention was given. You asked me to give you a survey of my treatment, I have to be honest. I am not saying the two young men who came should be fired, but I am saying they should take care to inspect thoroughly. A company is only as good as the trust a customer has in their honesty and work performance.

as far as i know, these guys do a good job. i do know the lady i spoke with was so very kind and helpful in explaining how the warranty worked to me.

Prompt and courteous. Young lady arrived exactky When she said she was and was so sweet and through

Every pest company I know of uses a general rule of quarterly outdoor spraying with once a year inside and they will come back inside if there’s bugs with no charge. I had a roach in my shower. They refused to send someone without charging me my quarterly rate even though it was almost a month early. Was also not told when the last time someone had been inside my house, from what I remember. I was charged in May and should not have been charged again until August. She was rude to me after because I did not find that fair. She told me, verbatim, it wasn’t her fault that I didn’t get sprayed in April. These businesses are supposed to count your specific quarterly time of start. Not the quarterly year of January and so on. It is their job to keep records on the due dates and I seriously doubt everyone they have started their service in January. On top of that, I still had a roach in my house!!! The small ones which should have been prevented with their product if it works properly and is the right solution percentage. Strongly advise against this company. I was very disappointed with both customer and pest control services provided. I cancelled service immediately. Had been there 2-3 years maybe before this. Makes me wonder how many people they charge early??

Did a great job on my mosquito treatment can’t wait for next treatment.

Found an active termite nest and extensive damage in a wall less than 2 weeks after a home inspection. When reaching out to figure out a solution was told “figured you’d find something”. Was offered spot treatment.

Did nothing to get rid pest in attic.. ** update- this company is very inefficient. I have had to complain about pest on more then 3 occasions, and They have had to make multiple visits to solve issue instead of creating a resolution plan. They finally set traps in attic. They have made no mention of follow-up to see if traps were efficient or remove bed pests. They are not very good at pest control service.

I set up quarterly service this summer as a new customer and requested an invoice to be mailed or left at the time of service. Both times my home was serviced I've had to call the office and request the invoice the following month. I was told today there would be an extra $5 charge added if they mailed me an invoice. Not happy, moving on to a more user friendly company.

The tech was very polite and professional. Everything that was asked was done. Please wish today service.