Better Way Pest Control
Verified211 Sparkman St SW, Hartselle, AL 35640
Open 5 days/week, Early hours
About Better Way Pest Control
Better Service... Better Results... That's The Better Bee Guarantee! We are a full service pest control company serving Morgan, Lawrence, Limestone and Madison Counties in North Alabama.
Rating Breakdown
4.9
★★★★★176 reviews
Customer Reviews (27)
Trenton Milligan is a great service provider. He takes great care of us. He actually feels like family!
Response from Better Way Pest Control
Thank you for your kind words and for the 5 star review. We appreciate your business
I called yesterday afternoon and spoke with Trent about a pest problem I am having and he came out today and took care of it. He was very professional and knowledgeable. You can't beat their pricing. Thank you Trent!
Response from Better Way Pest Control
Thank you for the 5 star review. We look forward to taking care of all your pest issues.
Very friendly, great job.
Response from Better Way Pest Control
Thank you for the 5 star review! We appreciate your business!
Jeremiah is a very personable person who knows his business. And he always shows up, when we schedule things, right on time. I am very impressed with him, in this world, that's hard to count on anything being done appropriately.
Response from Better Way Pest Control
Thank you so much for the 5 star. We sure are glad Jeremiah is a part of our team.
Parker called to inform us that our three month inspection was due to be done the following day. Parker came and did the inspection, sent us the results and our normal statement. Better Way was prompt, thorough and speedy as they usually are. Thanks for such good service.
Response from Better Way Pest Control
Thank you for the 5 star! We appreciate your business.
Always does a great job highly recommend
Response from Better Way Pest Control
Thank you Ray for the 5 star review. We appreciate your business!
Keith does amazing work. He is professional and always available when i need him. We had a wasp/hornets next that had been terrorizing me since summer. He made sure it was clear and knocked it down.
Response from Better Way Pest Control
Thank you so much for the 5 star review. Keith does excellent work.
Parker is very knowledgeable, efficient, fast, and friendly. He is always willing to help.
Response from Better Way Pest Control
Thank you so much for the 5 star review. We appreciate your kind words about Parker.
Response from Better Way Pest Control
Thank you so much for the 5 star review.
Awesome job today. Thank you!
Response from Better Way Pest Control
Thank you so much for the 5 star! We appreciate your business.
Response from Better Way Pest Control
Thank you so much for the 5 star! We appreciate your business.
Response from Better Way Pest Control
Thank you so much for the five star review. We really appreciate it.
Jeremiah is professional and so knowledgeable about his job ! I highly recommend !! Mosquitos were awful around our pool and now we can actually enjoy it !
Response from Better Way Pest Control
Thank you for the 5 star. We appreciate your business.
Parker did an awesome job this morning. He greeted us and was very polite. Peggy Cobb.
Response from Better Way Pest Control
Thank you Mrs Peggy for the 5 star review. We appreciate your business and friendship.
Very good service! I really enjoy doing business with them. Pests are not an issue with these guys.
Response from Better Way Pest Control
Thanks for the review! We’re glad to hear you’re happy with service!
Terminex came out three times, quotes us over $3000 and never did anything to solve or help solve our issue with potential rodents under the house. Better Way Pest Control came out same week I sent a inquiry, answered all my questions, explained what they were doing and told me call or text if we have any other issues before they come back for the quarterly service. Highly recommend!!
Response from Better Way Pest Control
Thank you so much for your 5 star review. We appreciate your business.
Response from Better Way Pest Control
Thank you for the 5 star! We appreciate your business.
Keith is great, he comes back out if you need him before time. I wouldn't choose any other pest control. Great guy great service.
Response from Better Way Pest Control
Thank you for your kind review of Keith. He always goes above and beyond for our customers. We appreciate the 5 star review and your business.
Caroline was punctual, efficient and super nice. It made for a great pest service.
Response from Better Way Pest Control
Thank you so much for the 5 star review. We really appreciate your business.
I moved into a home that needed pest control but did not have it for years, so things were out of control. Better way got everything under control and is very attentive to pests through different seasons. Very happy!
Response from Better Way Pest Control
Thank you so much for the review! We appreciate your kind words and your trust!
I love these men!!! They are patient with all my questions. They didn't use my desperate need of service to over charge me at all. (And as a woman it happens more than we admit). I feel confident to go back home with my elderly mother. The communication was wonderful. I knew exactly what needed to be done by me and what they were doing at every step of the way. I love that is a local and family owned business. I would absolutely call them again for any pest probably ..
Response from Better Way Pest Control
Thank you so much for that wonderful review! We really appreciate you trusting Better Way to handle all your pest needs.
He was absolutely amazing! I had no idea he was going to clean the webs out of my carport. He was on time and very approachable with every question I had. Mr. Milligan is the very best!
Response from Better Way Pest Control
Thank you for the five-star review! We appreciate your business!
Very professional and knowledgeable. Great rates and no startup fees. Jeremiah was our tech and was just an awesome person. 10/10
Response from Better Way Pest Control
Thank you so much for the 5 star review. We think Jeremiah is pretty awesome and we're lucky to have him on our team.
Bed bug removal was done well with a slight problem with communication. He would come out later to do my 1st overall treatment for preventionof other problems. For a full effectiveness we needed to wait time after other treatment. We texted back-and-forth about when he would come and when he stopped answering I asked him to text my husband's phone since we had a similar problem previously. I never heard anything until today when he texted my husband to ask about coming out for the 2nd quarterly treatment. We spoke on the phone and he supposedly treated back in December. When I asked him several direct questions, like if he left a voice or text when he was supposedly unable to reach us, both phones, he could not answer and ended the conversation. I went back through our conversation to verify the above and through my husband's phone and there never communication on either of their ends until today.
Response from Better Way Pest Control
I am glad the bedbug job was a success. I do apologize if there has been any communication problems that may have occurred on the quarterly pest control. If you would like to contact me at (256-580-6181)<br> I would be more than happy to make sure any of your concerns are resolved promptly. We care about your concerns and look forward to hearing from you.<br>Thank you, <br>Israel Milligan
Response from Better Way Pest Control
Thank you Francisco for your review! if you would like to let us know what we can improve on please give us a call at 256-580-6181
So i wanted to give better Way pest control a zero and share my experience but to share my experience they needed a one-star. They get a one star because Jeremiah the employee of better Way pest control was called about the any problem, his answer to me about the ants "Mr . Lindsey i can come by with ant bait or you can buy some ant bait and put them at the areas they are getting into the house. If you still having problems Call me back. The ants were taken care of. We were having problems with palmetto bugs in the house. i sent a message to Jeremiah, no reply, i called Israel, the owner, he said he was going to tell Jeremiah. Several weeks passed. No response. I called Israel back. St this point I had spent over 40$ trying to get rid of the problem with bugs and ants and mosquitoes. With no response. A second phone call to Israel i wanted my money back. He asked about calling and talking about my issues. I agreed to listen. I messaged him two days later that i was home, if he wanted to call. No response. He sent the money back the next day. NO FOLLOW UP. HE WASTED MY MONEY. HE WAISTED MY TIME. JEREMIAH WASTED MY TIME AND MONEY. I don't quess they need the business if they let the customer go like they did. I would not use better Way. I will not ever use them again.
Response from Better Way Pest Control
Thank you for your review Mrs Amanda! We will do our best to hopefully earn your 5 star review in the future.
Contact Information
Phone
+1256-580-6181Address
211 Sparkman St SW, Hartselle, AL 35640
Website
betterwaypestcontrol.comHours
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