Provider profile

Better Way Pest Control

4.9 stars from 176 customer reviews · 211 Sparkman St SW, Hartselle, AL 35640

  • 4.9 out of 5 stars
  • 176 customer reviews
  • Hartselle, Alabama
  • Open 5 days/week, Early hours
4.9
Rating
176
Reviews
Yes
Claimed
Yes
Website

About this provider in Hartselle

Better Service... Better Results... That's The Better Bee Guarantee! We are a full service pest control company serving Morgan, Lawrence, Limestone and Madison Counties in North Alabama.

Pests handledwaspspest problem
Praised forefficientwho knows his businesshe always shows up
Methodsbetter waybed bug removal

Rating breakdown from customer reviews

4.9

176 reviews

5
172
4
2
3
0
2
0
1
2

Customer reviews for Better Way Pest Control

PM

Patricia Moss-Langham

5mo ago

Trenton Milligan is a great service provider. He takes great care of us. He actually feels like family!

Provider response

Thank you for your kind words and for the 5 star review. We appreciate your business

GJ

Gracie Jenkins

6mo ago

I called yesterday afternoon and spoke with Trent about a pest problem I am having and he came out today and took care of it. He was very professional and knowledgeable. You can't beat their pricing. Thank you Trent!

Provider response

Thank you for the 5 star review. We look forward to taking care of all your pest issues.

CL

Carolyn Letson

8mo ago

Very friendly, great job.

Provider response

Thank you for the 5 star review! We appreciate your business!

DB

Duane Brooks

8mo ago

Jeremiah is a very personable person who knows his business. And he always shows up, when we schedule things, right on time. I am very impressed with him, in this world, that's hard to count on anything being done appropriately.

Provider response

Thank you so much for the 5 star. We sure are glad Jeremiah is a part of our team.

GD

Gail Delashaw

9mo ago

Parker called to inform us that our three month inspection was due to be done the following day. Parker came and did the inspection, sent us the results and our normal statement. Better Way was prompt, thorough and speedy as they usually are. Thanks for such good service.

Provider response

Thank you for the 5 star! We appreciate your business.

RC

ray cooper

9mo ago

Always does a great job highly recommend

Provider response

Thank you Ray for the 5 star review. We appreciate your business!

TD

Tyronzia Duncan

10mo ago

Keith does amazing work. He is professional and always available when i need him. We had a wasp/hornets next that had been terrorizing me since summer. He made sure it was clear and knocked it down.

Provider response

Thank you so much for the 5 star review. Keith does excellent work.

DJ

Debbie Jones

10mo ago

Parker is very knowledgeable, efficient, fast, and friendly. He is always willing to help.

Provider response

Thank you so much for the 5 star review. We appreciate your kind words about Parker.

KE

Kelly Elder

10mo ago

Awesome job today. Thank you!

Provider response

Thank you so much for the 5 star! We appreciate your business.

BL

Britton Little

1y ago

Jeremiah is professional and so knowledgeable about his job ! I highly recommend !! Mosquitos were awful around our pool and now we can actually enjoy it !

Provider response

Thank you for the 5 star. We appreciate your business.

PC

Peggy Cobb

1y ago

Parker did an awesome job this morning. He greeted us and was very polite. Peggy Cobb.

Provider response

Thank you Mrs Peggy for the 5 star review. We appreciate your business and friendship.

JR

jeremy roberts

1y ago

Very good service! I really enjoy doing business with them. Pests are not an issue with these guys.

Provider response

Thanks for the review! We’re glad to hear you’re happy with service!

BP

brooklyn pratt

1y ago

Terminex came out three times, quotes us over $3000 and never did anything to solve or help solve our issue with potential rodents under the house. Better Way Pest Control came out same week I sent a inquiry, answered all my questions, explained what they were doing and told me call or text if we have any other issues before they come back for the quarterly service. Highly recommend!!

Provider response

Thank you so much for your 5 star review. We appreciate your business.

MW

Maria Wooten

1y ago

Keith is great, he comes back out if you need him before time. I wouldn't choose any other pest control. Great guy great service.

Provider response

Thank you for your kind review of Keith. He always goes above and beyond for our customers. We appreciate the 5 star review and your business.

MB

Michelle Birdwell

1y ago

Caroline was punctual, efficient and super nice. It made for a great pest service.

Provider response

Thank you so much for the 5 star review. We really appreciate your business.

SW

Solid Wire

1y ago

I moved into a home that needed pest control but did not have it for years, so things were out of control. Better way got everything under control and is very attentive to pests through different seasons. Very happy!

Provider response

Thank you so much for the review! We appreciate your kind words and your trust!

S1

Sweet 13

1y ago

I love these men!!! They are patient with all my questions. They didn't use my desperate need of service to over charge me at all. (And as a woman it happens more than we admit). I feel confident to go back home with my elderly mother. The communication was wonderful. I knew exactly what needed to be done by me and what they were doing at every step of the way. I love that is a local and family owned business. I would absolutely call them again for any pest probably ..

Provider response

Thank you so much for that wonderful review! We really appreciate you trusting Better Way to handle all your pest needs.

SI

Summar Ivy

3y ago

He was absolutely amazing! I had no idea he was going to clean the webs out of my carport. He was on time and very approachable with every question I had. Mr. Milligan is the very best!

Provider response

Thank you for the five-star review! We appreciate your business!

AT

Ainsley Tolentino

3y ago

Very professional and knowledgeable. Great rates and no startup fees. Jeremiah was our tech and was just an awesome person. 10/10

Provider response

Thank you so much for the 5 star review. We think Jeremiah is pretty awesome and we're lucky to have him on our team.

EF

E F

3y ago

Bed bug removal was done well with a slight problem with communication. He would come out later to do my 1st overall treatment for preventionof other problems. For a full effectiveness we needed to wait time after other treatment. We texted back-and-forth about when he would come and when he stopped answering I asked him to text my husband's phone since we had a similar problem previously. I never heard anything until today when he texted my husband to ask about coming out for the 2nd quarterly treatment. We spoke on the phone and he supposedly treated back in December. When I asked him several direct questions, like if he left a voice or text when he was supposedly unable to reach us, both phones, he could not answer and ended the conversation. I went back through our conversation to verify the above and through my husband's phone and there never communication on either of their ends until today.

Provider response

I am glad the bedbug job was a success. I do apologize if there has been any communication problems that may have occurred on the quarterly pest control. If you would like to contact me at (256-580-6181)<br> I would be more than happy to make sure any of your concerns are resolved promptly. We care about your concerns and look forward to hearing from you.<br>Thank you, <br>Israel Milligan

TL

Terry Lindsey

4y ago

So i wanted to give better Way pest control a zero and share my experience but to share my experience they needed a one-star. They get a one star because Jeremiah the employee of better Way pest control was called about the any problem, his answer to me about the ants "Mr . Lindsey i can come by with ant bait or you can buy some ant bait and put them at the areas they are getting into the house. If you still having problems Call me back. The ants were taken care of. We were having problems with palmetto bugs in the house. i sent a message to Jeremiah, no reply, i called Israel, the owner, he said he was going to tell Jeremiah. Several weeks passed. No response. I called Israel back. St this point I had spent over 40$ trying to get rid of the problem with bugs and ants and mosquitoes. With no response. A second phone call to Israel i wanted my money back. He asked about calling and talking about my issues. I agreed to listen. I messaged him two days later that i was home, if he wanted to call. No response. He sent the money back the next day. NO FOLLOW UP. HE WASTED MY MONEY. HE WAISTED MY TIME. JEREMIAH WASTED MY TIME AND MONEY. I don't quess they need the business if they let the customer go like they did. I would not use better Way. I will not ever use them again.

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