Ehrlich Pest Control

Patrick was friendly and professional. He communicated with me clearly before and after he inspected and treated my home for pests. He did a thorough job and I highly recommend his work.

Ehrlich Pest Control has sent another great technician with phenomenal service! Patrick was very thorough with his visit. And, based on results from the previous services, getting the job done!

Jaime did a great job. Ask a lot of questions offered follow-up if we needed it. Great service!!!

The technicians were friendly, knowledgeable, and competent. They quickly fixed our issue. 5 stars!

Great communication!

Joshua and the team did an excellent job getting to the root cause of the Mice infestation. They identified and blocked numerous access points, preventing rodents from returning. The communication has been excellent and I’m very happy with the service!

Any issues you may encounter with pest control this company listens to your concerns and is willing to provide services that will help in getting your issues resolved. They will make reference in their next visit about the last visit if you had an issue with any pest control.

Service technician Joshua Scott did an amazing job. Was very detailed and very thorough.

Great people they do amazing job

Walker was an excellent service and was incredibly attentive and professional!

Friendly and Efficient. Money Well Spent. Ehrlich makes it easy to keep Tenets Happy and Safe.

Our pest guy is the best one I've worked with in my management career he's friendly and efficient 🙂

Always provides my work with efficient service and always transparent in communication.

Ronnie is a super employee. Very friendly and very efficient.

Walker came in to the store with a great attitude, he let me know exactly why he was here and made sure it was okay to go around the store. He was very respectful to all staff and customers. Exallent customer service. I would give him a 10 out of 10 if I could.

Awesome job!

This may or may not be a local business. They have a call center that handles everything. Nobody local to talk to. I live four hours away, made an appointment to get an inspection/quote on having two acres treated. They said they were sending Justin. We were to have a phone call from Justin to discuss, during the inspection. He never called, there was no follow up, and there is no inspection/quote on file. Wish I had looked at their YELP reviews. Looks like this is status quo for this company. Response to owner… So, you neglected to keep an appointment or follow up with me, and have all of my contact info; name, address, phone number and email. But… you want me to send an email to a Terminex email address, explaining how you dropped the ball. How is that an improvement on my customer experience? Furthermore, I am getting multiple quotes. I specifically asked your answering service if you were a local business, or a chain like Orkin or Terminex, as I did not wish to duplicate efforts. She stated that you are a local business, and yet you are instructing me to contact you at a Terminex email address. Wow, just wow.

Go with Mountain State if youre looking at this company. Started in august with questionable communication, but really went south when we tried to reach out after someone came. They didn't do what they said they would and were gone in less than 10 minutes. They tried billing us after but never bothered to talk to us. Update: It has been some time (almost a month), and even with payment withheld, they still have not reached out to us, only more attempts to process their payment. Customer support reached out, but even they have not been helpful thus far. Uodate: over a month now, and corporate customer service hasnt responded back after the last email explaining the situation. I finally spoke with two managers from the office. The first admitted the treatment was inadequate and inappropriate. He also said he would request to have the balance zeroed out, but nothing has happened. The second doesn't know who I spoke to, but she also said she would send a zero balance request, but nothing has happened. Now I'm getting semi regular auto-generated emails from corporate detailing my balance.

**** Company does not handle snakes for residential customers**** I called and scheduled an inspection on Sunday, for Monday between 4 and 6pm. Call center was having trouble with the system. Monday no one came no one called. Called call center back on Tuesday, scheduled for Wednesday 12 to 2. No one came no one called. I called the call center multiple times trying to find out why no one showed up. They had no answer. They called and left messages with managers. No one called. I posted my review on Google. There was a response within 20 minutes. I called the call center back in attempt to understand why no one came. Finally someone called me stating you all only offer snake removal in WV FOR BUSINESSES! YOUR CALL CENTER DIDN'T KNOW THIS! YOUR WEBSITE DID NOT STATE THIS! Frankly this is false advertising AND horrible customer service. You need to train people better or put the information out to the public or have your techs coming out at least call the customer and explain why they aren't coming instead of allowing people to WASTE HOURS waiting and calling and waiting! I sincerely hope no one else experiences what I went through with this company but based off of the reviews (I wish to hell I had read before booking with you all) many have and it is pathetic you haven't addressed this issue sooner.

Still waiting on a call from management to see what happened. Office staff was polite and made an appointment but the person coming out that day called and said they wouldn't. Said they no longer took care of any wildlife, they gave up their license. Would not recommend them.

Canceled day of appointment

Not too good I still have fleas..They drowned my floors with flea spray that seems like it don't work twice after I called them up

What a joke....lied about how quickly they could come out....finally came on a day nobody was home and could only do exterior....which didn't seem to kill anything off Next visit the came a day before scheduled date....nobody was home again and I requested them not to return.... Camera gain today unannounced and nobody was home Poor scheduling, poor communication, poor service Been trying to reach somebody from management for a month

I called to make an appointment on Tuesday February 18th 2020! My appointment was confirmed For Wednesday the 19 between 8-12! I asked the lady I spoke with if it was guaranteed for them to come as I was having to call off work! As they do not come on weekends and not do they do after 5! Appointment confirmed- at 11:35 am on Wednesday NO CALL no SHOW! I called to be told they had a monthly meeting and the tech was going to come Out that afternoon- no call no show AGAIN! Third attempt was told they were sorry they had a meeting n the appointment should not have been made that the district manager would be calling me to get th situation resolved! She never called!! BBB has been reached along with other things! Second time this has happened to us!!

We are still see those nasty bugs and it's been 3 month from the last visit it old the gentleman that came out I still saw the bugs he said he didn't and cleared us good to go we paid all most 800.00 dollars to take care of our bug problem and it didn't happen I believe if you hire someone to do a job they should stay until it's completely done and not charge you again we are still fighting our bug problem I very unhappy with Ehrlich pest control you need to make this right and do what we paid for

Piss poor customer service!!! We have had scheduled appointment 4 times for our yearly inspection! They did not show up or have the courtesy to even call to let us know they could not make it to our appointment. We work and made arrangements to keep the appointments that they made and have had 4 NO SHOW or NO CALLS from this company. We have been customers for several years. Very inconsiderate of working peoples time.