Hired Killers Inc

I feel very confident using Hire Killers for my home pest control. I had a very bad experience with a different company and Hired Killers listened to my concerns and explained what to expect in detail. Allen performed my inspection and treatment. He was prompt, professional, and just provided great service.

Stephen was very courteous and thorough. He addressed the issue of the large red ants in one of the rooms (thankfully, dead ants) and put out some ant bait. I've been receiving quarterly service from Hired Killers since 2020.

We had Hired Killers exterminate for us today. John diagnosed the issue immediately and handled it very professionally and thoroughly. He explained what he was doing and his plan. He was so kind and informative. The office staff was the same way when I called to schedule. We will continue with their excellent service.

Hired Killers has done a great job of keeping our home as bug-free as possible. We recommend Jason; he’s super knowledgeable and friendly. He’s our preferred exterminator.

Thank you, Justin! We appreciate your friendly spirit and your good work.

Edit to respond to the owner: * I made my disappointment known the day I was charged more than expected (especially for spraying only the outside, aka half the amount of work, thank you for the reminder.) and clarified how long it took for the bugs to die, but I gave the benefit of the doubt. Also, I asked the technician if it made a difference if I spray the inside as well and he all but said he didn't care what I did that he wanted to get the job done and leave and said it was customer preference. If that is not the case then when a customer asks they should be informed that the product will not work at all unless sprayed both inside and out, because even more time has passed since I originally reviewed and no change. I do not have an infestation, I live next to trees in the Hill Country in a new house, basic general spraying is what I needed. If it weren't for the comments about "needing immediate results" and blaming me for the lack of effectiveness, I would have deleted my review or given higher stars. I would also be curious as to how long the "die later" is supposed to take, because I have yet to see a dead bug anywhere. I believe March 3rd to July 7th is more than 21 days. Thank you, I appreciate the refund. Original review: Never again, unfortunately. Cost: $131 Days since spray: 27 (apparently it's supposed to take 14-21 days and 27 is needing immediate results, per the owner) Days without bugs: 0 It feels like I've been robbed sitting here with bugs crawling under my babies toys and crawling on my dishes when I open cabinets. Yuck. I was told it would take 21 days for their product to kill bugs. (Which is interesting?) I called to confirm when I was met with a brown recluse on my wall 2 days after spraying and then was told after the fact that their "product" doesn't kill bugs instantly so if I see them "they will die later." (Which seems convenient for any complaints that may come. 🤔) and that "if you see them you may have an opening somewhere"... fair enough, I guess. Nevertheless, with a toddler in the house I don't need bugs that are poisonous or painful or both to "die later." So that would have been nice to know beforehand. Aside from that, the fact is, it has been a month and there has not been a slow down in any of the listed pests the poison is supposed to get rid of. I am dissatisfied and will not be returning or recommending to anyone, on the contrary, I will advise to stay away and do it themselves for better outcome. Sidenote/just an opinion here: I believe pricing should be based off of square footage or something similar. I have a small cabin so I paid full price for less than 10 (maybe 5) minutes work so like I said, I feel like I've been robbed.

John was very knowledgeable and thorough and also very pleasant and friendly. He's the right guy for the job.

Technician knowledgeable and helpful. Service done professionally and efficiently.

Terrible customer service. Jen at the front desk and the owner are rude and unprofessional. If issues arise, they shift blame to technicians instead of taking responsibility. We used their service for a few months. Our technician, Danny, was polite and professional but arrived early one day. Because of our sleeping 6-month-old, we couldn’t accommodate him, and he said he’d return at the scheduled time (very nice guy). Later, my wife received a call from Jen at the front desk saying she had cancelled our appointment and we’d need to reschedule because they didn’t want to pay Danny to wait until our scheduled time. She blamed Danny for not communicating his schedule and said rescheduling options were limited, with no guarantee they’d honor a new time. She repeatedly talked over my wife and continued blaming Danny, rather than accepting responsibility as the scheduler of the business. I later spoke with Jen in person. She again blamed Danny (multiple times) and the weather, despite knowing all day it would rain and not contacting us. She interrupted frequently and took no responsibility. I asked to speak with the owner; she said he’d call the next day, but he didn’t. I followed up the next day and was told he’d eventually call. He ignored me for two more days. On day four, I found the owner in person. He avoided eye contact with me while staring at the ground, dismissed the situation within seconds, and said he would do nothing to resolve it. He also blamed Danny and his staff. I canceled our services immediately. It’s concerning both Jen and the owner consistently blamed Danny when he wasn’t the issue. To save 45-minutes of paying him, they lost a long-term customer. Danny was great, but Jen and the owner are not helpful, avoid accountability, and will ignore you if problems arise. ----------------------------------------------------- 06/3/2026 EDIT: Normally I'd let my review stand on its own, but the owner's response to the above warrants further analysis: • He spends the first part of his rebuttal blaming Danny for arriving early and not following protocol, then claims they don't dwell on who was at fault. • He says he reviewed video footage and concluded I was the problem. Whether such footage exists or was actually reviewed is questionable. • He states his staff contacted him immediately, yet admits he ignored my requests for two full days and assumes I returned on Day 4 to harass the office. He conveniently omits my Day 2 call requesting to speak with him again. Had he considered either of these facts, he couldn’t have concluded I was coming to talk to anyone but him. • He acknowledges making no effort to resolve the issue himself, then concludes with, "Not all customers can be satisfied." If he had spent half as much time speaking with me directly as he did arguing online, we likely wouldn't be here. Needless to say, I cannot recommend their services.

John was just here and treated our metal building for carpenter ants. I appreciated his knowledge and thoroughness. He was very professional and I feel confident that he took care of the problem. We will use this company again, if needed.

My daughter and I have used Hired Killers Inc for pest control in Wimberley for years. Stephen is the employee who does the service on both houses. He is always on time, friendly and very professional. He always asks if we have seen any bugs. My answer has always been no. He must be doing a great job keeping the little bugs away. Stephen is a valuable employee to Hired Killers Inc.

It is always a pleasure to see John when he is assigned to do our quarterly service. All technicians have been great throughout the years but John is exceptional. He is friendly, thorough, and dependable. He is a positive representative of his company.

John has been our technician for several years now and is great. Always prompt, conscientious, and making sure we’re good with his service. He’s also just a great person and always a pleasure to have at our house.

John was very nice and informative. He educated me on my pests problems and gave me some great suggestions. I have implemented those suggestions and I am already seeing a difference. I was very happy with the service call. Thank you John!

Shout out to John for always doing such an excellent job for us. We've used Hired Killers for years and always been pleased; but John in particular never forgets a thing and gives special attention to my particular nemesis, wasps. Super company, great employees.

As always, Jason did a great job. He is courteous and always respectful of any business that we might be conducting. Couldn't ask for a better technician.

John did such a great job! He’s always friendly and professional. I have used Hired Killers for 4 years now. No complaints!

Jason, from Hired Killers, is always prompt, thorough, and courteous. Thanks for keeping us Bug Free.

Jason was on time (maybe a little early which is good for me,) friendly, informative about every step of the process - especially his assessment of the problem, and what to expect over the next weeks as the treatment takes full effect.

Truly the best at getting rid of all pests!!

Outstanding service as always!

Jason's service is always top-notch. He is the main reason we continue to do business with the company.

Allen was professional, prompt, and thorough! He took his time to explain what he was doing and answered all of my questions.

Hired Killers is the best. They have been to our home twice and have done a thorough job eliminating ants and goodness knows what else.

Jason did a great job as always! Very knowledgeable and personable, he keeps us bug-free!

We’ve been a Hired Killers customer for years! We have their quarterly service and everything is and has been amazing! John is usually our regular tech and he always takes care of any issues we have. Very happy customer over here :)

I recently had Hired Killers at my home to solve a problem I was having with fire ants inside. Jason, the technician, did a thorough search and spray inside and outside. The fire ants are eliminated! I appreciate the great service. If I have any issues in the future I will certainly call this company again for service.

Knowledgeable, proactive and efficient!

Danny from Hired Killers has been such a huge help with our ant problem! He’s come out a couple of times and has been super friendly, thorough, and knowledgeable each time. What really stood out to me was how much he genuinely cared about helping us — he wasn’t just trying to get in and out, but really took his time to make sure he did everything he could to solve the problem. He explained things clearly and made us feel confident we were in good hands.