About this provider in Springtown
Family owned and operated pest control service for over 65 years, including Termite control, Bed Bugs, Rodent exclusion.
Rating breakdown from customer reviews
4.8
56 reviews
Customer reviews for Tom Samples Pest Control
Robin Abrams
Dennis is completely professional, honest, reasonably-priced, and friendly. He has done a great job for us several years in a row and we only want him in the future. He sprayed all around the house, both sheds, and advised us on our many questions. There are no contracts like the big businesses!
Provider response
Thank you so much for your great Review and for taking time to let us know how were doing. Have a great Summer!
M H
Dennis is a true professional. Knowledgeable and thorough. Explains everything and is a pleasure to work with. We will always call on him for any pest issues. He’s the best!!
Provider response
Thank you so much for the review. I appreciate you contacting me and allowing me to take care of your issues.
Misty York
I was recently fighting a wasp war at my home. I tried calling a couple referrals from locals but no answer. I research a company by myself and noticed that this company had excellent reviews. So I called and spoke with Dennis. He was very respectful, very knowledgeable, and informed me of all details and scheduled a visit. I was having a real problem and he was the only one who took time to help me. Prices are very reasonable in my opinion, also NO CONTRACTS which I absolutely love. He assured to call him if I didnt see a difference, however, I begin seeing a difference immediately and its been a few days and we are WASP FREE. Thank you so much Dennis and I would recommend 100% for any pest control.
Candace
We have received the best service ever from this reliable, trustworthy, affordable family-owned business.would recommend it to anyone!
ilana kammin
We were infested with army worms and they were out spraying our neighbors house. I asked them if they could stop by and take care of ours and they were happy to stay late and help us out though we were not a client. I would highly recommend this family owned business. Dennis our tech was so kind and explained everything he was going to do and took the time to do it. Il’l be switching our service!
Provider response
Thank you for the review and your kind words. I hope yall have a wonderful fall.
Vicki Hill Wadsworth
Can't say enough about Tom Samples Pest Control. Dennis is thorough and explains the process. We are an elderly couple, on limited funds. He is a very kind, respectful man. Michelle was always nice, when we spoke to her. My husband and I recommend them highly.
Provider response
Thank you for the review, I hope everything is going good, let me know if yall need anything.
Christopher Atniel
Dennis did an amazing job with our pest control service! He took care of spiders and roaches quickly and thoroughly. He’s extremely friendly, polite, and caring, and his professionalism really stood out. I was very impressed with his service and will definitely continue to use him. Highly recommend!
Provider response
Thank you so much for the review. Enjoyed meeting yall today. Glad yall are here, hope you have many wonderful years in your home.
Jarod Derrick
No need to search further! Dennis and Michelle were able to get us scheduled in under a week for an ant problem we had in our home. Dennis was extremely punctual, thorough, kind, and made sure we understood the treatment he was using. In less than a day our problem was completely resolved! Will definitely be using this family owned business again and recommending to friends/family!
Provider response
Thank you so very much for the kind review. Glad I was able to take care of the problem. Hope yall have a great rest of the summer.
Alex
Had some scorpions and wasps annoying the family didn’t know what to do anymore, Dennis was a life saver squeezing me in the same day and providing an unmatched service. Very communicative and professional and reasonably priced. He explained the treatment and products use and put me at easy stating that what he used would not be harmful to bees and butterflies and our dogs. Definitely recommend to anyone looking for pest control services. Amazing job!
Provider response
Thank you for allowing me to take care of your issues. Thanks for the kind words. Hope you have a great rest of the summer.
Buddy Diaz
Very honest and great prices. Great communication and my problem was taken care of quickly. Would definitely recommend to anyone needing pest services.
Provider response
Thank you so much for the review. I hope you have a great rest of the spring.
Cat
We live in a log home and had some flying ants that wanted to live here too ! We called and talked to Dennis and he came the next morning and took care of the problem. He explained about the treatment and how it works. No harm to animals or humans. We were very pleased with his knowledge, kindness, promptness and the price ! We typed him into our contact list! Great job. Thank you.
Provider response
Thank you so much for the review. I enjoyed meeting yall today, and hope yall have a great Spring.
April Rubendall
Thank you to Dennis today for working us into the schedule! This is the second time he has come to treat our home and we think he is stellar:) , so friendly and great with our kiddo. I'm so happy to have someone in the area to rely on!
Provider response
Thank you April for the review. Enjoyed talking with yall and your son. I hope yall have a wonderful Christmas.
Kaylen Holmesly
Was worried about some termites I'd seen in the yard. Dennis came out, took a look, assured me that things seemed fine, let me know what to look out for in the future, and was very informative overall. Good, honest, straightforward people that I would recommend.
Provider response
Kaylen, enjoyed meeting you, thank you for the review
AL Motto
I've lived in my home 14 years and never had flea infestation! This Spring is apparently perfect storm. Sandy yard, excessive rain, hot temperatures. After spending too much for DIY pest control to no avail I called Samples. Dennis and Michelle went out of their way to work me into schedule! They are top notch local small business. I will absolutely call them again. I noticed immediate results after home treatment. Don't waste your time or money on do it yourself, call Samples Pest Control and save yourself a lot of grief! They are fair priced, pet friendly treatment and the nicest people regarding customer service! I am beyond happy!!!
Provider response
Thank you so much
Ryan Bendana
Dennis went above and beyond. Very nice individual and sincerely appreciate the help!
Provider response
Thank you for letting me take care of your home, hope yall have a great rest of the spring and getting into summer.
Jenn
Highly recommended for removal of any unwanted pests. Technician was very polite and thorough. He answered questions and concerns. Friendly and knowledgeable. Bugs bugging you....Give Tom Samples Pest Control a call!!!
Provider response
Thank you
Dana Brewer
Very prompt and professional
Provider response
Thank you for the review.
Scott Bowers
Dennis Samples does a great job, we are a three-year customer and wouldn't look anywhere else. We highly recommend Tom Samples Pest Control.
Provider response
Scott<br>Thank you so much for the kind words. I hope you have a great rest of the year.
Amanda Hall
Y’all. If you’ve been trying to find a service that’s local and small business. Use this one! They are absolutely amazing and even went out of their way to do an extra service for me just because. Super nice and respectful. Fast booking time and fair prices. Way more thorough than Purple care. I am very very pleased. I hope I never need them again (and by the results so far, I don’t think I will) but if I do… I have their number saved. Recommending to all my family/friends if they are ever in search of someone amazing!
Provider response
Wow<br>Thank you so very much for the kind words and review
Jessica Sheets
I’ve been using Dennis for 3 years now. He’s always very prompt, easy to schedule, and personable. His prices are reasonable compared to other companies in the area I looked at. I would highly recommend for any of your pest control needs. His wife Michelle is so sweet as well! Thank you!
Provider response
Jessica<br>Thank you so much for the kind review. Let me know if you ever need anything.
Ashlee Barrow
Great service, fair priced, and pest control guaranteed! Very professional.
Provider response
Thank you so much for the review.
Jeff Jacobs
We've used Samples Pest Control many times and are very satisfied with their service and quality. They do an excellent job as seasonal insect issues arise and are always friendly, professional, and accommodating. Highly recommend!
Provider response
Thank you for the review, hope you have a great rest of the summer
TM2663
Great Guy! Great customer service.
Provider response
Thank you Tiffany, hope you have a wonderful summer.
Sophia McReynolds
I was really looking forward to using this service, yet I cannot get either employee to call me back. I originally called in the middle of April (15th) and spoke to Dennis, I liked everything that he described that is included in the service. He sent my info to the office/planner and she both called and texted me to confirm 9am on April 25. The night before she texted if they could come out at 8am instead, which I agreed to before it stormed extremely heavily that night and my 4 month old didn’t sleep. This means that I slept past my alarm and Dennis’s text at 7:48am. I called and then texted at 8:35am about what happened, receiving no response. On May 9th I called and texted the office planner in attempt to get back on the schedule. I did not get a call back or a text. The most recent call was late last week - I called twice and left a voice message with my address, phone number, and name. For some reason they will not call me back after three attempts. I have never had the pleasure of receiving the pest control side of this service from this business, only the peculiar and unresponsive customer service. I just don’t understand.... I really wanted to go with this business but I will have to do business with someone else.
Provider response
I am so sorry for the inconvenience of trying to get setup. I did come out there on the 25th as planned. I knocked on the door several times and called as well. Unfortunately I could not leave any messages because you do not have voice mail. I stayed there until 8:30 thinking you might of had to drop off kids at school or something. I am not sure what happened on the return phone calls. I am sorry that this did not work out.
Grayson Murdock
Fast service and great pricing! - They fit me in on a very busy schedule on short notice, and their pricing was very reasonable. Would definitely use them again!
Provider response
Thaku you for the kind review. Hope you enjoy your place.
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Treatment and cost guides before you call
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