About this provider in Palestine
Infestaway Pest Control is a licensed family owned business with years of experience located in Palestine Tx. & Servicing surrounding areas. We offer comprehensive pest control services covering ants, bed bugs, roaches, scorpions, wasps, flies, gnats, and termites. Our expertise includes termites, bait installation…
Rating breakdown from customer reviews
4.9
181 reviews
Customer reviews for Infestaway Pest Control
Cindy Hawkins
Ceaser has been a godsend he has come out and helped me with my mice and roach problem. He’s been very patient. We’re almost done. He has killed 99%. We just have a little bit left. He is very dedicated. He helps you, tells you what you need to do to keep them gone!! He is just phenomenal so please use him!!!Because he is great!!!!!!!!
Provider response
Cindy thank you so much for your kind words and for trusting Infestaway with your rodent issue. We’re glad to hear you were satisfied with our prompt and professional service, and even happier that you saw success by the first follow-up visit. Cesar truly believes in standing by his word, so your feedback means a lot. Please don’t hesitate to reach out if you ever need us again!<br>
Scott Mathis
I was using Orkin prior to calling Cesar. Spending a lot of money to try and get squirrels and mice out of my attic that they never got. Called Infestaway and pricing was reasonable and got great results. Cesar will also come back out if any follow up issues. Recommend his company for pest control issues
Provider response
Hi Scott, thank you so much for taking the time to share your experience. We’re really glad we could help you get rid of the squirrels and mice that weren’t being resolved before, and we appreciate you highlighting both our pricing and follow-up commitment. Cesar and the team truly value your recommendation. Please don’t hesitate to reach out if you need anything else in the future!
Angela Astramovich
We had a rat get in our attic... Infestaway took care of the problem areas and the unwanted visitor! Cesar was very respectful, informative, on time, and very professional! We are having then replace our insulation also which includes cleaning and sanitation of the old insulation and attic. Would highly recommend this company!!!
Provider response
I appreciate your comments, and hope to continue assisting you with all your pest issues. Thank you.
Jim Goods
Their service is excellent. Came out and closed up access points sprayed and set traps. Spot check showed success with additional follow ups scheduled. Very happy we called. Ceasar is great. Service impeccable.
Provider response
I am really grateful to have met jim & his wife lucy they are great. We were able to take care of their issue very quickly with exclusion work around the house, and setting up traps correctly. Thanks.
Marc Metteauer
Caesar did a great job getting rid of our mouse problem. He knew where to look, how to trap them and how to keep them from coming back! And he is courteous and professional. I would highly recommend his service.
Provider response
We appreciate your comments, and will continue to provide our services with any other issues you might need. Hope you have a great New Year. Thanks.
Magali Castillo
I called them out of no where and came the very next day! Cesar was so professional and was able to tell me right off the bat my issue. He explained everything thoroughly and got to fixing my issue right away. He made sure I was pleased with the outcome of his visits. I would definitely recommend to anyone and great prices. Was worth every penny. Thank you!!!!
Provider response
I really appreciate your comments Magali. We will do our best to make like a whole lot safer, and healthy for your whole family. Thanks.
Paxton Dani
DO NOT DO BUSINESS WITH THIS COMPANY!
Provider response
Hi Paxton,<br>We’re sorry to hear about your impression of our company. We take pride in our work and in the long-term relationships we build with our customers.<br>Could you please let us know whether you personally received service from César Santiago, the owner, or if you’re referring to someone else’s experience?<br>We would like to understand what happened and make it right. Please send us a direct message we’re happy to discuss this further and turn this experience around.
Lauren Costlow
Don’t hire this company! The contract of any good exterminator is the agreement that the job is not “complete” until the issue has been exterminated. You better hope that whatever you’re trying to get rid of will be exterminated in one visit, because that’s the best you’re gunna get from these guys. If they have to come back out, they will only give you MINUTES of their time and if the problem still isn’t rectified- they will charge you for the next visit. This is a “one and done” company.
Provider response
Hi Lauren,<br>We take your feedback seriously and are sorry to hear you were not satisfied. Our goal is always to resolve every pest issue completely and to explain clearly what each service includes.<br>Could you please confirm if you received service directly from César Santiago, the owner of InfestAway Pest Control, or if you are writing on behalf of someone else who did?<br>We’d really like to review your case and make things right. Please send us a direct message or call us so we can look into it personally and ensure your experience changes your opinion of us.
Hollie Costlow
Came here to check the reviews and potentially hire them. I always check the highest and lowest just to get a good scope of what I’m looking for. I’m certainly glad I checked the lowest. Seeing a business owner attack a client that had a poor experience is so distasteful and tacky. I will never support a business that responds to their negative reviews in this way. There are too many good companies out there that deserve good business.
Provider response
Hi Hollie,<br>Thank you for sharing your thoughts. We respect your opinion and appreciate you taking the time to research before hiring a company.<br>To clarify, could you please confirm if you personally received a service from César Santiago or if your review is based on another customer’s experience?<br>We always strive to handle every situation professionally and are open to feedback that helps us improve. Feel free to message us directly, we’d like the opportunity to discuss and show you how we truly operate.
Other providers in Palestine worth comparing
Pest control near Palestine compare other Texas markets
Back to all Palestine exterminators or the full Texas directory.
Treatment and cost guides before you call
Ratings and reviews are sourced from public Google Business Profile data and reflect the date they were collected. They are not verified by this site and may change. This site is free to use. We may be paid by the companies listed here when you call or submit a request, which can affect where and how they appear. We are not a pest control provider and do not endorse, warrant, or guarantee any company's work, licensing, or pricing — always verify those directly.