About this provider in Odessa
Fox Pest Control - Odessa provides free inspections and same-day service for pest and termite control in the Odessa area. Since 2012, we’ve served more than 50,000 families, helping them control everything from rodents to roaches, and mosquitoes to millipedes … and so much more! Over the years, Fox has gained valuable…
Rating breakdown from customer reviews
4.8
880 reviews
Customer reviews for Fox Pest Control Odessa
Jennifer Fryar
First experience with Fox and Jelani went above and beyond! We have never had a wasp problem until this year and he worked to get rid of every nest on top of the general spray we received. Extremely pleased with his attentiveness and customer service.
Michael Patula
Had a great experience with Paapa the Odessa Manager for Fox Pest Control he explained everything perfectly & was very transparent with what his company was going to do for a very great rate.
Provider response
Hello Michael, we are pleased to know you have had a great experience with us. Paapa takes great care of his customers. Thank you for choosing Fox!<br>Sincerely,<br>Kelsi E.<br>Customer Relations Team
Quanah Gordy
Since we don’t have an issue with insects or rodents, the products used by Fox are obviously working. But, the service technicians really make the difference and are the true face of Fox. Julian Bright has serviced our home every time since we started using Fox. He is always very polite and respectful and always makes sure we are completely satisfied before leaving our home. If he ever leaves Fox, we will leave with him. He’s an outstanding young man, but Fox should already know that.
Provider response
Hi Quanah - Thank you for your wonderful review! Julian is an outstanding worker and asset to our team. We are grateful he's been able to help make your experience with Fox such a great one. Thank you for being part of the Fox family!<br>Sincerely,<br>Kelsi E.<br>Customer Relations Team
Nicholas Monsevais
I live at a residence which there is no use for the side gate except for services like pest control to which there has been none other than this one. To keep this short and to the point, the gate was not latched correctly my dogs got out and one of them got hit by a car was taken to the vet and is ok however the pest control company took no accountability whatsoever and refused to help with any of the expenses. This was the second incident with them. Service is canceled
Provider response
Hi Nicholas-<br>We're very sorry to hear about your experience and are relieved to know your dog is okay after such a frightening situation. We appreciate you taking the time to share your feedback and for speaking with one of our service managers about your concerns. Your feedback has been shared with our team so we can continue to improve.<br>Sincerely, <br>Cortney G<br>Customer Relations Team
eddie brite
FOX Pest Control continues to be 'go to' for our home and church. Never had a complaint. A quality product, friendly service, timely also. Would recommend 👌 technician and FOX PEST to friends and neighbors.
Provider response
We're absolutely delighted to hear that you've had such a positive experience with Fox Pest Control, both for your home and your church! It truly means the world to us to know that we've been your trusted 'go-to' for your pest control needs. Thank you so much for taking the time to share your wonderful feedback!<br>Sincerely,<br>Lynsey T.<br>Customer Relations Team
Eric Gomez
Associate kind and courteous and thorough
Provider response
Eric, thank you for your positive rating. We are happy to see that you were pleased with your service!<br>Sincerely,<br>Rachel J.<br>Customer Success Team
Jay Jay
Thanks Zach Johnson - always good when you come through - I know I be asking a lot of questions - thank you for explaining everything to me and providing great service as usual!
Provider response
Hi Jay-<br>We love having Zach as part of our team and are so glad he's been able to answer all your questions and provide you with great service! We appreciate your business and your 5-star review!<br>Sincerely,<br>Kelsi E.<br>Customer Relations Team
Chris Vega
Would like to talk about Hunter and Evan. Very good at what they do in sales, started off with small talk and then began with business, I was really pleased with what yall offer at a very fair monthly price. Thanks once again Hunter and Evan!
Provider response
Hi Chris - We are happy to hear you Hunter and Evan were able to help take care of your pest control needs and give you a 5-star experience. Thank you for choosing Fox!<br>Sincerely,<br>Kelsi E.<br>Customer Relations Team<br>
Rebecca Acosta
Paapa N has had outstanding service from start to finish—friendly and attentive . Every detail was handled with professionalism. Highly recommend.
Daniel carrasco
Paapa did a great job explaining the service that would be provided in a very professional manner!
Samuel Gomez
Paapa nkrumah did a really great job!👍
Provider response
Hi Samuel, we are so happy to know that you have been pleased with the service that's been provided. Thank you for your positive review and for choosing Fox!<br>Sincerely,<br>Kelsi E.<br>Customer Relations Team
Matthew
Big shout out to the salesman that saw our "No Soliciting" sign right next to the front door, who either could not read it or ignored it, then promptly knocked loudly twice waking up my 10-month old from his nap. Thank you.
Provider response
Hi Matthew-<br>We’re sorry for the disruption our sales representative caused— that is frustrating to have your little one woken up during nap time and we apologize. We appreciate you bringing this to our attention and will use this as a coaching opportunity with our team.<br>Sincerely, <br>Cortney G.<br>Customer Relations Team
Mikala Reznik
Fox Pest Control has a call center which is efficient and friendly, scheduling my pest control services timely. Dylan, the technician who services my property with organic product, is communicative, thoughtful and respectful, and effective!
Provider response
Hi Mikala-<br>We’re glad the scheduling process has been smooth and that Dylan is taking great care of your home. Thanks so much for sharing your feedback with us!<br>Sincerely,<br>Cortney G.<br>Customer Relations Team
Lisa Goforth
Service was nice and very thorough.
Provider response
Hi Lisa-<br>We’re really pleased to hear the service was thorough and met your expectations. We appreciate you taking the time to share your positive experience with us!<br>Sincerely, <br>Cortney G<br>Customer Relations Team
Kimberlie Burnette
I now owe a bill of $200 and yall haven’t even been here to spray. Hmm funny yall take out $60 a month, but don’t care to come but every three months. Save your money and use local. You’ll thank me later.
Provider response
Hi Kimberlie,<br>We're sorry that you have been unhappy with your service. Treatments are performed every 3 months because that is how long the products are designed to last on the exterior of your home. However, if you see any concerning pest activity between quarterly visits, we are happy to return for a follow up treatment at no extra charge. If you prefer to pay for your service quarterly instead of monthly, we can arrange this. We have been trying to reach you to address your concerns. Please call back at your earliest convenience, and we will be ready to help.<br>Sincerely,<br>Michelle B.<br>Customer Relations Team
Andrew Nichols
Great Technician.
Provider response
Hi Andrew, it's great knowing you had a five-star experience with your technician. We love hearing from you!<br>Thanks,<br>Cortney G.<br>Customer Relations Team
Tina Martenson
Friendly and professional.
Provider response
Hi Tina,<br>Thanks for taking the time to leave us five-stars! We're glad your technician was professional and you were satisfied with your treatment. <br>Sincerely, <br>Cortney G.<br>Customer Relations Team
jerry robinson
I wasn't at home, but my wife was and she said that Dylan did the service. Dylan did send pictures of his work to my phone.
Provider response
Hi Jerry, <br>Thank you for sharing your experience. Our technicians strive to provide good communication before, during, and after treatment so you know what to expect. If you have any questions about your service, please give us a call.<br>Sincerely,<br>Michelle B.<br>Customer Relations Team
JoAnn Grape
The technician did a great job!! Caught the tiny mouse that has been coming out every now and then The tech set a sticky pad with peanut butter and in one day it was caught. Thank you!!
Provider response
Hi JoAnn, <br>Thank you for your review. We appreciate your feedback and will work on improving our communication for future appointments.<br>Sincerely, <br>Kacie E.<br>Customer Relations Team
Holly Middleton
The tech takes his time and looks over the whole house. If we need something between treatments they are quick to come out and help out.
Provider response
Hi Holly, <br>We’re glad our tech takes the time to cover everything and that we can step in quickly whenever you need us. Thanks for the great feedback, we love hearing from our customers! <br>Sincerely, <br>Cortney G.<br>Customer Relations Team
Cheri Harry
Fox Pest Control provided great service from my initial call through my initial service. My service options were clearly explained and my service technician provided excellent service.
Provider response
Hi Cheri, <br>We really appreciate you taking the time to share this! It’s great to hear everything—from your first call to your initial service—went smoothly and was clearly explained. Thanks for choosing Fox Pest Control!<br>Sincerely, <br>Cortney G.<br>Customer Relations Team
Sandra Arce
We received awesome service, as usual. Fox Pest Control Midland scheduled the tech's visit, and subsequently followed up with 2 emails and a phone call on the day of the appointment. And he was digent in performing the inspection and installing additional "traps". I love their attention to detail.
Provider response
Sandra, thank you for your positive rating. We are happy to see that you were satisfied with your service! <br>Sincerely,<br>Rachel J.<br>Customer Relations Team
Darren Surveyor
Staff at fox pest control was very informative courteous thank you
Provider response
Hello, we’re glad our team was informative and courteous. We appreciate you sharing and choosing Fox!<br>Sincerely, <br>Cortney G.<br>Customer Relations Team
Ahna Culbertson
We had a bug issue, they were knowledgeable about the issue such as why we were having it and how to fix it.
Provider response
Hi Ahna, <br>We’re happy we could help figure out the cause of your bug issue and provide a plan to fix it. Thanks for choosing Fox Pest Control—we’re always here to keep your home pest-free!<br>Thanks,<br>Cortney G.<br>Customer Relations Team
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Treatment and cost guides before you call
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