About this provider in Marshall
Gecko Pest Control is a locally owned business in East Texas, offering top-tier pest management solutions since 2000. Renowned for their commitment to the community and recognized as the Hometown Best Winner for over a decade, their team delivers tailored services with a personal touch. They champio
Rating breakdown from customer reviews
4.9
764 reviews
Customer reviews for Gecko Pest Control
Cody Taylor
While Christian always did a great job, we had a new guy at one point and the fire ant treatment wasn't working so well. I got swarmed. Throat closing up, sweating uncontrollably, heart racing, gasping for air, not fun. Had to get rushed to my PCP since the ER was too far away, where I was given oxygen and multiple epi and steroid shots before I stabilized. When I requested a repeat treatment letting them know hey, I almost died so we can schedule it soon, service manager Josh Nielson called me
Provider response
Thank you for taking the time to share your feedback. First and foremost, we are truly sorry to hear about your recent experience and the distress it caused, especially the medical emergency following the fire ant treatment. Your safety and satisfaction are our top priorities, and it is deeply conce
Tonya Threadgill
I had a guy come out and he was on time. But the company are nothing but rising off artists. They charged us 1150 plus tax for 2 small bedrooms and 1 small living room for bed bugs. The man I had come out to inspect my home even though he was nice he had a way about him that made me feel like he was judging me for not having the money to afford the treatment and he pushed down my small poodle dog when all she was doing was sniffing him as he was working. She never hurts no one and I moved her so
Provider response
I am sorry you got that impression Tonya. Bed Bugs are expensive, no matter what company you choose. We make at least three trips and have the best reputation for elimination. My name is Daren, I am the owner. I will call you tomorrow morning and make sure you are happy with our service and see t
Gloria Acuna
I had previously looked at other pest control and was not satisfied. I choose Gecko because a lot of close friends recommended them. They started off by doing an amazing job. They would call and remind you of the appointment if it was a good time or not, then if they were running late they would call you. I had an appointment today and no one bothered calling to tell me if they were coming or not waited over an hour and nothing. Last time it took them 20 min to call me to tell me they were ru
Provider response
Good morning Gloria. My name is Daren Horton I’m the owner at Gecko Pest Control. Thank you so much for letting me know what happened. We make mistakes from time to time but it is not because we don’t care. I don’t know what happened but I’m going to find out. We had some trouble with our automated
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