About this provider in Lewisville
At Penguin Insulation Services, we provide top-notch insulation solutions for residential and commercial properties. As a trusted insulation contractor, we specialize in a wide range of professional insulation services, including insulation installation, foam insulation, and fiberglass insulation removal, whether you…
Rating breakdown from customer reviews
4.9
124 reviews
Customer reviews for Penguin Insulation
Clint David
Alex and his team were excellent. They did the work they were paid to do in a timely fashion and cleaned up after themselves. They did great work at a great price. 10/10 would recommend
Will Fluary
Jose and his team were on time, efficient. They explained what was being done. Clean and quit. I already notice a big difference in my home cooling. A/c actually reaches the set temp now. Thank you Alex & Jose!
Provider response
Thank you so much for your business and feedback! Right now your home is ready for any temperature outside. R-60 insulation is a Game Changer!!!
Jeremy Johnston
Alex had a fantastic response time to the service request. Got the attic insulation job done next day. Alex has a great crew that takes care of everything and makes sure to protect all of your stuff. Very competitive pricing but the service they provide makes Penguin the choice to go with.
eugene richards
Insulation project, flexible on timing, and easy to work with.
James Moon
Penguin company did amazing job don for my attics spray foam. Penguin company was so quick respond all job and they did great work, we so happy I will recommend everyone who needs spray foam things.
Ed OBara
The three guy crew did a great job removing and installing attic insulation, showed up on-time, very efficient, worked hard from 10-4, fair price, exactly as promised! Alex did a great job coordinating, well done‼️
Audrey W.
Alex was able to give me an estimate the day after I called. He was very knowledgeable and not trying to sell me anything I didn't need. His team did the insulation top-off the next week and was very reasonably priced (I got several quotes). Fantastic service.
David S
Alex and his crew were very informative and showed great experience. A job well done!
Jason Pruett
Alex with Penguin Insulation did a great job on our home. He took our call late on a Sunday evening and was at our home at 9am the following morning. This is the 2nd time we have used Penguin Insulation and have had outstanding service and work both times. We will continue to use them in the future.
Chelsea S.
Alex & his crew are clearly very experienced, tidy, and efficient. He gave better details on the process and my options than other companies did and his crew got it done well and in a timely manner. They plugged up entry points for rodents and installed a pest-resistant insulation to prevent future rodent parties. Thanks, Alex and crew!
Stephanie Boaz
Alex and his guys were great! Fast service, responsive communication, fair price, good work. We had blown in insulation done in our attic.
Ralph Balls
Timely, courteous, and a fast job done.
Vicki Reed
The staff was awesome. They did an amazing job on our house.
Tony Geeslin
Thank you to Alex and his crew for removing all the old insulation out of my attic, sealing that space off and sanitizing. They did a great job and I highly recommend. I will have them out soon to replenish insulation before the summer heat hits. Heres a couple before and after pictures of removal.
Jon
Alex and his crew did an excellent job on my attic insulation project. They clearly understood my issue and goals. My home office sits above the garage and gets hot during the summer and colder during the winter. Penguin removed the old insulation, added a thicker layer of new insulation, and installed a solar-powered attic fan. The attic looks much better and will be much cooler during the hot Texas summers.
holly hopkins
Extremely helpful, Alex went out of his way (at no cost) to checkout my attic. Very clean and well representing appearance, easy to approach with my questions. We very much appreciate him !
Maureen
I reached out via Yelp late on a Wednesday afternoon. I wanted a furnace closet insulated before the incoming ice storm. They contacted me same day and gave me an accurate quote based on photos. They finished the job the next day before noon. Excellent and speedy service!
Mohit Srivastava
Great Work at a Fair Price. Penguin Insulation did an excellent job removing old dirt and insulation that had been in my attic for over 20 years. The team was professional, thorough, and left the area very clean. Alex, the owner, was very detailed and patient in explaining the process and options. He also recommended nest thermostat and replaced it which was a great help. Pricing was fair and transparent. Highly recommend their services.
Bill
Alex (foreman) and Johnny (installer) did a great job of blowing in insulation over my garage. They accommodated my schedule, were punctual, and did a very neat job. I'm very happy with the result.
Dawn Dancer
Alex and his team did an amazing job and they were very easy to work with. We really appreciate that Alex came back to review the job after complete. Update: they really go above and beyond. We had an issue with our ceiling and they came back and replaced the insulation. Honest and dependable! You won’t be sorry you called them.
Lauren Lower
Reached out to Penguin Insulation and received a call back within the hour. Alex and Johnny went out to the home that day and took care of it on the spot. Great communication and speedy process.
Vladimir Duke
I am extremely satisfied with the insulation installation service provided by this company. They worked very fast, were highly professional, and paid great attention to small details. I highly recommend them! The work was done just in 4-5 hours and the crew kept my house clean.
Jon Ramer
Penguin was great to work with! Alex jumped on a FaceTime call with me so I could show him my project. He gave me an accurate and fair quote over the phone. Johnny showed up to the job on time and quickly started working on my project. He took time to answer my questions and made sure he understood everything that needed to be done. The work was high quality and finished on time the same day. They even hung around and chatted with me for a while and offered to help me take down my Halloween decorations. Overall my experience was excellent and I definitely recommend Penguin for your insulation needs.
juan cisneros
Disappointed. Communicated with Alex via text and we agreed via text to meet between 10:30 and 11am on Sunday afternoon. His response Saturday evening at 7:10pm, after I offered a time, was “sure”. Needless to say 10:30-11am arrives and not so much as a courtesy call. At 12:42 pm he decides to try and reach me. At that time my decision and experience was made. Why would I trust him or a company to do some significant work? And finally the kicker, he decides to show up on his own at 1:15pm despite me ignoring his calls. I let him know due to his poor professionalism, I was out. If you can’t stick to your word for an appointment, why would you stick to any agreements made regarding a job. Very disappointing especially after reading good reviews. See below for correspondence: What's a best time to reach you about your insulation project. Regards, Alex Penguin Insulation Team Good afternoon. If you are available after 6pm today that's great if not anytime tomorrow or Monday will work. Thanks for reaching out. What's the address? Maybe tomorrow I can stop by. What's a good time for you, Sir. Anytime after 10am. How about 10:30 or 11am? Read Yesterday Yesterday 7:10 PM Sure (Alex’s final text)
Provider response
Hi Juan,<br>Thank you for taking the time to share your feedback. I’d like to offer a little more context about what happened. You reached out to me Saturday night, and you mentioned that you were available on Sunday anytime after 10:30–11am. Based on that, I confirmed I could stop by Sunday, and I arrived around 1:00 PM, believing that was within the timeframe we discussed.<br><br>When we spoke, you explained that you had expected me earlier. I immediately acknowledged the miscommunication and apologized, then offered a $250 discount and a chance to reschedule your appointment as a courtesy for the inconvenience.<br><br>It’s unfortunate that this part wasn’t mentioned in your review, but I truly appreciate the opportunity to clarify. I always strive to handle every situation with respect, fairness, and professionalism.<br><br>Best regards,<br>Alex<br>Penguin Insulation Team
David Nicholas
Genie did a great job. Showed up on time and finished the job in time. Even added insulation in an area that needed insulation after all the equipment was put away. Alex was on site to supervise. 5 star!!!!
Boby Thomas
Flexible and worked around our schedule. Did a thorough job. Team was professional and did not take short cuts.
Taylor Bates
Penguin Insulation did a great job on my project. They insulated my attic, garage, and walls, taking care to clean everything up afterward and bag anything exposed in the garage. The attic and garage both look great. They were able to insulate the walls with only some minor drywall holes and are even helping me find a reasonable drywall contractor for the repairs. The work was done well, at a fair price, and I'm very satisfied with the results. I recommend them.
Aaron Ausherman
Top notch. Out of any business deal, I want three things: hard work, integrity, care. Alex is amazing and a deserved business owner in DFW. He did fast work, quality work, and all for a great price. Alex immediately came back to fix the powered fan they installed 3 months ago. Immediately got back to me after doing the work 3 months ago!! Find that somewhere else. If you don’t go with Alex and Penguin Insulation for your next cost savings project, you’ll miss a great experience and outcome.
Provider response
Thank you so much for your nice feedback!
eesock
Excellent work from the first call till the day they came and provided their insulation service. Very friendly and informative and time efficient. Arrived on time and wasted no time they got straight to work. Reason for the service was due to one of the rooms in my house was freezing during the winter, and when I moved into the house it had little to no insulation. After the insulation the main room was not freezing anymore and the house retained the heat during the winter and cool during the summer. Highly recommend them. They show you the work and progress I asked if they could fill in small corner angle and they asked no questions or gave me push back they did it right away. I would for sure use them again. I used their service back in January 2023 I just never left them a review due to a password issue. I said I would leave a review once I fixed it. Thanks for your service.
Provider response
Thank you so much for your nice feedback!
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