G & G Pest Control

Great prices. Friendly staff. Stand behind there promises! Would recommend to any one. Thank you!

Henry & Olga (Especially Olga), from the bottom of my heart; I wanted to take a moment to tell you that I am truly sorry for taking all your love and kindness for granted. I hope that one day you can forgive me. I am sincerely sorry for all of my short comings. But I am taking measures now to get help for my mental health in hopes that I can outgrow my misbehaviors...

The tech's are sociopaths and delight in hurting animals.

Apparently employees of this company ( Mando Ramos). Think it's hilarious to tie trapped animals to the back of their trucks and drive of till it either falls out or is dead. Picture attached is what he is posting all over Facebook laughing about.

So we called and they came out- they only did half the job- so when we saw the other nest we called and they were supposed to come back same day to finish. I’m allergic to yellow jackets!!!! It’s been weeks and we called today to see when they could be back, today! Great they offered to come back today. But it’s almost 5 we stayed home all day and they are a no call no show! I think we should bill them for the inconvenience! So irritated at folks we pay our hard earned money to and they don’t do their jobs! It’s robbing us!?

good service always come through

Great people

My family used G&G for years and never had any issues until this week. We really liked the person who came to spray us, he was familiar with our home and our family. Unfortunately, we decided to drop G&G and use a different pest control service after the bookkeepers/receptionists gaslit and gave us the run around. We were scheduled to be serviced on Monday morning but no one showed. Eventually, I called to see what was going on and after informing the receptionist that no one turned up and we were never notified of a change in schedule, I was placed on an extremely long hold until the line finally disconnected. I called back immediately and gave the same details to whoever answered. Again, I was placed on a lengthy hold. Finally — this is where the gaslighting occurs — a woman answered and told me that I must’ve written down the appointment date & time incorrectly because I was *actually* scheduled for the afternoon of the following day. I felt like I was crazy; I specifically remember updating my calendar while I still on the line with the receptionist when I’d scheduled the appointment initially but still, I apologized for my “mistake” and moved on. The next day, I again come home to wait for my appointment which was scheduled for a few minutes after lunch. 15 minutes past appointment time, no one has arrived and it’s looking like another no-show but this time, I *know* that I had the correct date and time (turned out, I’d always had the correct date and time from the start but I digress). I give them a call. Again, the phone was passed around numerous times before anyone attempts to explain. Eventually, I’m told that the person who was meant to spray my home was currently in a town 1.5 hours away and not answering their phone. They chose to just reschedule me but there was a scheduling conflict; I was not about to leave work, find last minute childcare and readjust our routine for the 3rd time this week. Especially considering that I had given up hope they’d ever truly show. I decided to go ahead and ask what happened. Why would they schedule me on a day that their employee was in a city so far away from my own? And was I actually correct about the first appointment date and time? The receptionist chuckled and said yes, they were supposed to have been at my home Monday morning like I’d originally documented and planned for. I asked why no one ever showed up to the initial appointment and why I was never informed that they couldn’t honor that date/time. She said that they forgot to call me because they were “really busy.” She blamed herself and a newer coworker and explained that she’d heard said coworker tell me the incorrect date and time for today’s “appointment” when I’d phoned them after the initial no-show on Monday. Why she never interjected and informed me of their error or even called to apologize and let me know that they could not honor the date and time for the second day in a row is what upsets me. People make mistakes and I wholeheartedly understand that but this was just total negligence on their part. It’s unfortunate because, again, we really liked our bug man and I thought the receptionist was extremely kind. I just cannot overlook a business failing to reach out and right their wrongs. The worst part of it all, though, is the gaslighting. They chose to make me believe I was crazy and misremembering something instead of admitting that they’d screwed up. Be careful. Don’t second guess yourself. People screw up every day, that is not my issue. My issue is that they chose to tell me that *I* was wrong and rescheduled me for a date they couldn’t even honor in order to save face. At the end of the day, it’s not the errors themselves but the way the errors are resolved that speaks to a company’s values and reveals the respect they have for their customers.

On time and quick service

My mother uses G&G and I made an appointment for her. She forgot about her appointment and was out running errands. The tech called me and I called my mother to remind her. Technician waited for her to return. This is quality service for the elderly. Thank you!!

Great partner in helping keep those bugs where they belong, outside! They are always helpful and quick to have someone out of I need them.

Thank you G&G, for keeping the pests at bay.

I contacted them at 10:30 AM and asked about a termite inspection due to closing on a house. They said that they could be out there at 1:30 PM earliest, same day! Henry called me at 2:00 PM and told me the final results, and again, offered to fix it same day service so that we won’t have to push back closing on the house. Explained everything that he would be doing, and even got all the documentation turned in in a timely manner. I will definitely be using they year after year for termite and regular pest control service. Henry you got a customer for life!! 😁😁

A friend that lives one block from me uses this company and pays $80 per quarter for their service. I called them for a quote and the charming lady said $150 a quarter. His house is over twice the size of mine. Watch your wallet. Better yet, go somewhere else.

Okay place

Our property has been very satisfied with the service we have received from G&G Pest Control. The technician is detailed and does his job in a timely manner. Tony answers any questions we or our residents have and is very knowledgable.

The Cockroach at their building scares me

They told me there wasn't a rodent in my attic, that it was probably just something climbing on top of the roof. He didn't even go into the attic because he was scared! He set up a trap but left the trap door closed. I called 2 weeks later and reminded them that their unset trap was still in my attic and he took it and threw poison, so the thing in my attic died in the walls and my house smelled like rotting carcus for months. Now I have rodents again! But I most certainly will NOT be calling G&G.