Fenix Pest Control, Inc.
Verified309 E Shadow Creek Ln #2, Harrisburg, SD 57032
Open 6 days/week
About Fenix Pest Control, Inc.
Fenix Pest Control, Inc. uses the best possible tools, along with the highest quality pest prevention traps and treatments combined with highly trained pest technicians. We make the pest elimination problem a worry-free process for you. We properly inspect and assess every area of your property a pest might sneak in or make its home. We take care of pests under floorboards and inside walls – No pest can hide safely from Fenix.
Rating Breakdown
4.8
★★★★★687 reviews
Customer Reviews (30)
Thanks so much for watching over our place! We appreciate you!
Response from Fenix Pest Control, Inc.
Thank you so much for your kind feedback! We’re thrilled to hear that your recent service with Fenix Pest Control went smoothly and that our team provided thorough, professional, and friendly pest control service. Ensuring your home is protected from rodents, spiders, and other pests while delivering a positive experience is always our top priority.<br><br>We truly appreciate your trust in Fenix Pest Control! Thank you again for choosing us—we’re always here to provide reliable, effective service and keep your home safe, comfortable, and pest-free all year long.
Nathan was amazing
Response from Fenix Pest Control, Inc.
Thank you for providing honest feedback. We are glad that our team provided amazing service. We take pride in providing detailed, thorough services that meet the needs of each season. We are glad to keep your home protected this spring while everything is hatching out. We appreciate the feedback and we look forward to protecting your home!
Mason did a great job. Good man
Response from Fenix Pest Control, Inc.
Thank you so much for your kind feedback! We’re thrilled to hear that your recent service with Fenix Pest Control was professional, thorough, and effective. Providing reliable pest control solutions—whether it’s for rodent control, spider prevention, or general pest management—is always our top priority.<br><br>We truly appreciate your trust in Fenix Pest Control! Thank you again for choosing us—we’re always here to deliver high-quality service and keep your home safe, comfortable, and pest-free.
Response from Fenix Pest Control, Inc.
Thank you for the 5-star review. We are glad to hear that our team provided 5-star service at a great price. Our goal is make sure your home is protected from unwanted guests but also keep it at a great price so it is stress-free for you. At Fenix, we take pride in providing thorough, comprehensive treatments that meet the needs of your individual home. Thank you for choosing us to protect your home!
Caleb did and has always provided great service. Very thorough, considerate and helpful in providing answers to questions. I know we will receive top notch help when Caleb is scheduled to take care of us. Thanks!
Response from Fenix Pest Control, Inc.
Thank you so much for your kind words! We're thrilled to hear that your service was friendly, thorough, and informative — exactly what we strive for at Fenix Pest Control. It’s so important to us that our customers not only receive effective pest control but also feel confident and informed throughout the process.<br><br>We’re glad you felt in good hands — that’s our goal with every visit. Thank you again for choosing Fenix Pest Control. We truly appreciate your trust and look forward to keeping your home pest-free!
Service was completed timely and Marlo Green was knowledgeable and explained everything thoroughly.
Response from Fenix Pest Control, Inc.
Thank you so much for your 5-star review! We’re thrilled to hear that your service was completed on time and that the technician provided knowledgeable, thorough explanations. Clear communication and attention to detail are key parts of how we ensure every visit is effective and gives our customers confidence in their pest control service.<br><br>At Fenix Pest Control, we focus on proactive, comprehensive treatments to protect your home from ants, spiders, rodents, wasps, and other common pests. Making sure you understand what was done and what to expect going forward is an important part of delivering professional, reliable service.<br><br>We truly appreciate your feedback and your trust in Fenix Pest Control. Thank you for choosing us! We look forward to continuing to keep your home pest-free!
Marlo Green did a great job! We look forward to each and every appointment! We recommend Marlo for any pest control treatment.
Response from Fenix Pest Control, Inc.
Thank you so much for your fantastic 5-star review! We’re thrilled to hear that you consistently enjoy your service appointments and that our team has made a positive impression. Having technicians who are knowledgeable, friendly, and thorough is exactly what we aim for with every visit.<br><br>At Fenix Pest Control, our goal is to provide reliable, effective protection against pests like ants, spiders, rodents, wasps, and more, while making every appointment a smooth and reassuring experience. Recommendations like yours mean the world to us, and we truly appreciate your trust in our services.<br><br>Thank you again for choosing Fenix Pest Control! We look forward to continuing to keep your home comfortable and pest-free!
I found my guy who treated our huge house very informative and knowledgable on his job. A couple more treatments to go.... my husband and I slept peacefully for the first times in like forever! He knew what he was doing and we are forever grateful....his name was Marlo. Great doing business with this guy and this company! I give him 5 🌟!
Response from Fenix Pest Control, Inc.
Thank you so much for your glowing 5-star review! We’re thrilled to hear that your experience with Fenix Pest Control has been so positive and that you’re already seeing peace of mind and a pest-free home as a result.<br><br>It’s wonderful to hear that our technician was informative, knowledgeable, and confident in his work. Providing effective, professional service and explaining every step of the process is key to making sure our customers feel secure and informed. Knowing that you and your husband could finally sleep peacefully is exactly the outcome we aim for!<br><br>We truly appreciate your trust and your kind words about both our technician and our company. Thank you for choosing Fenix Pest Control. We look forward to continuing to keep your home pest-free!
Excellent work performed by Mason Kamolvathin today.
Response from Fenix Pest Control, Inc.
We appreciate the excellent review and are proud to be your trusted, reliable pest control provider. From ants and wasps in the summer to box elder bugs and Asian beetles this fall, we have you covered and our trained professionals know just what to do to meet each home's individual needs. We are proud to take care of your home and keep it pest-free throughout the year! We look forward to our next service!
Great service from Caleb K. Thanks!
Response from Fenix Pest Control, Inc.
Thank you for your review and for choosing Fenix Pest Control for your home pest control service. We're glad to hear that your experience was excellent and that our technicians provided thorough, professional care.<br><br>At Fenix, we specialize in residential pest control services designed to eliminate and prevent common pests like ants, spiders, wasps, and rodents. Whether it’s your first visit or ongoing treatment, our team is committed to delivering top-quality pest solutions with attention to detail and clear communication.<br><br>We appreciate your trust and look forward to continuing to protect your home with safe, effective pest control treatments.<br><br>– The Fenix Pest Control Team
Response from Fenix Pest Control, Inc.
Thank you for the excellent review. We are so glad that our team was able to provide 5-star service that met the needs of your home. Our service professionals are highly-trained and provide detailed, thorough treatments that will keep your home protected all year-round. From spiders and mice in the basement to wasps in the peaks and eves of the home, we have you covered.<br><br>We are proud to be your trusted, reliable pest control provider. Thank you for choosing us to protect your home.
Always professional, thorough and courteous. Thanks Shane
Response from Fenix Pest Control, Inc.
Thank you so much for your kind feedback! We’re thrilled to hear that your experience with Fenix Pest Control has consistently been professional, thorough, and courteous. Providing reliable, high-quality pest control services that keep your home safe from rodents, spiders, and other pests is always our top priority.<br><br>We truly appreciate your trust in Fenix Pest Control and look forward to continuing to provide stress-free, effective, and dependable pest protection for your home.<br><br>Thank you again for choosing Fenix Pest Control—we’re always here to keep your home protected and pest-free!
Marlo Green was Professional
Response from Fenix Pest Control, Inc.
Thank you so much for your 5-star review! We’re delighted to hear that your experience with Fenix Pest Control was professional. Providing reliable, thorough, and detail-oriented pest control services is at the core of what we do, whether it’s managing indoor pests, treating outdoor areas, or providing preventative solutions to keep your home protected year-round.<br><br>It’s wonderful to know that our team’s professionalism made a positive impression. At Fenix Pest Control, we focus on delivering effective, customized pest control solutions while ensuring every homeowner feels informed and confident in the work being done.<br><br>Thank you again for trusting Fenix Pest Control. We look forward to continuing to keep your home comfortable, secure, and pest-free for years to come.
Shane Bunce is professional and explains everything he is doing. The prices are fair and they make sure you understand the services included.
Response from Fenix Pest Control, Inc.
Thank you so much for your 5-star review! We’re thrilled to hear that your experience with Fenix Pest Control was professional and informative. Our team takes pride in clearly explaining every step of the process and making sure homeowners understand the treatments and services included, so you feel confident in your pest control plan.<br><br>We’re also glad you found our pricing fair and transparent. Providing effective, reliable, and affordable pest control solutions is important to us, whether it’s managing occasional indoor pests, tackling outdoor invaders like wasps or crickets, or providing preventative treatments to keep your home pest-free.<br><br>Thank you again for trusting Fenix Pest Control. We look forward to continuing to protect your home, educate homeowners on pest prevention, and provide high-quality, hassle-free service for years to come.
Haven't had one ant or spider in our home since we started using Fenix Pest Control two years ago. Great job Marlo Green this application.
Response from Fenix Pest Control, Inc.
Thank you so much for your 5-star review! We’re thrilled to hear that your home has remained ant- and spider-free since you started using Fenix Pest Control. Consistently protecting homes from pests over the long term is exactly what we aim to do, whether it’s ants, spiders, or other common household invaders like pantry insects and occasional outdoor pests.<br><br>It’s wonderful to know that our team’s attention to detail and thorough applications continue to make a difference. At Fenix Pest Control, we focus on providing reliable, effective, and customized pest control solutions that keep your home comfortable and worry-free year-round.<br><br>Thank you again for trusting Fenix Pest Control. We look forward to continuing to protect your home and maintain a pest-free environment for years to come.
Great Service, fast and affordable. Marlo Geeen was professional and did an outstanding job.
Response from Fenix Pest Control, Inc.
Thank you so much for your 5-star review! We’re thrilled to hear that your experience with Fenix Pest Control was fast, affordable, and professional. Providing reliable, thorough, and effective pest control services is our top priority, including indoor pests, managing outdoor invaders like wasps or crickets, and providing preventative treatments to protect your home year-round.<br><br>It’s wonderful to know that our team’s professionalism and attention to detail made a positive impression. At Fenix Pest Control, we focus on delivering customized, high-quality pest control solutions while ensuring every homeowner feels informed and confident in the results.<br><br>Thank you again for trusting Fenix Pest Control. We look forward to keeping your home comfortable, protected, and pest-free for years to come.
Contracted for service on Friday and Ben was out the same day to provide initial service. They called to schedule sooner due to potential weather next week. Appreciated that they did not want see the exterior treatment degraded by weather. Ben was friendly and did the work efficiently.
Response from Fenix Pest Control, Inc.
Thank you for sharing your great experience! We’re thrilled to hear that our team was able to provide your initial pest control service promptly, even adjusting the schedule to beat the weather. At Fenix Pest Control, we’re committed to protecting your home with timely, effective exterior treatments that stand up to the elements. We appreciate your trust and look forward to keeping your home pest-free with our friendly and efficient service!
Fenix Pest Control does a great job of consist and on time maintenance.
Response from Fenix Pest Control, Inc.
Thank you for your fantastic feedback! We're so glad to hear that our technician consistently provides professional and courteous service. It’s great to know you feel confident that your home is in great hands with our pest control team. We truly appreciate your trust in us and are always here to ensure your home stays pest-free.
Inside and outside pest control wok on a snowy day. He was very pleasant and mindful of privacy. Marlo Green.
Response from Fenix Pest Control, Inc.
Thank you so much for your 5-star review! We’re thrilled to hear that your experience with Fenix Pest Control was positive, even on a snowy day. Providing reliable inside and outside pest control in all weather conditions is something we take pride in, ensuring your home remains protected year-round.<br><br>It’s wonderful to know that our team was pleasant, professional, and mindful of your privacy while completing the service. At Fenix Pest Control, we focus on delivering thorough, effective pest control solutions for a variety of pests, whether it’s spiders, ants, rodents, or seasonal outdoor invaders, while making sure homeowners feel comfortable and informed throughout the process.<br><br>Thank you again for trusting Fenix Pest Control. We look forward to keeping your home comfortable and pest-free in every season.
Fast, friendly and on point. Nice job!
Response from Fenix Pest Control, Inc.
Thank you so much for your wonderful feedback! We’re thrilled to hear that your experience with Fenix Pest Control was exceptional. Providing friendly, professional, and attentive customer service is a top priority for our team, and it’s great to know that our efforts made such a positive impression.<br><br>Delivering thorough, reliable, and effective pest control services—from rodent control to insect prevention—is at the heart of what we do. Ensuring every customer feels informed, confident, and satisfied with their service is just as important as keeping their home safe and pest-free.<br><br>We truly appreciate your trust in Fenix Pest Control! Thank you again for your kind words, and we look forward to continuing to provide exceptional service and peace of mind for your home.
Absolutely overpriced I payed $2000 and I still have a pest problem. The person you talk to when you call I swear is the worst communicator they got our bed sheet sizes wrong, switched the dates of our appointment without notifying us so on the date we expected them to come and had everything ready to go nobody showed up and then while on the phone with them she puts down a different date from what we were just discussing and I had to correct her then. The people that show up to your house are nice though but that's about the only positive thing I can say.
Response from Fenix Pest Control, Inc.
Thank you for the feedback. Customer satisfaction is our top priority and we are always here to help when you need us. We stand by our service and offer a service guarantee that in-between visits we will return at no extra cost to treat when ever you need us. We also strive to communicate effectively and reach out 2 days prior to your scheduled service to let you know when you are coming. We would love to help you with your pest problems. Please give us a call and our customer service staff will assist you. We look forward to hearing from you.
Can’t be trusted. We signed up for a very expensive service, and while they did perform the services we initially requested, problems started immediately afterward. Once the final scheduled service was completed, we requested an additional service over the phone (my mistake for not getting it in writing). That service was never scheduled. When I finally called back, I was told it was beyond their 30-day window, meaning we are now required to pay full price again. Although the staff was very friendly and easy to work with, they ultimately did not complete the job and are now unwilling to help finish it. Because of this experience, I cannot in good conscience recommend this company.
Response from Fenix Pest Control, Inc.
Thank you for the feedback. Customer satisfaction is our top-priority and we are always here to help. We are proud to offer our service guarantee so during your treatment schedule we will come back for free in between services to make sure everything is treated. We also provide service instructions that also help make sure the process is done well. Our customer support team is here to help, so please give us a call and we can make sure that you are helped.
Not happy with services or cost for what was done. Tried to cancel but told we had contract that had no clause to let you cancel if dissatisfied, had to pay over $300 to cancel contract and stop services. Wouldn’t recommend this company. Wish I had read reviews before I signed up.
Response from Fenix Pest Control, Inc.
We appreciate the feedback and would love to help. Our team is committed to providing top-notch service and we stand by our service. We offer free reservices in-between our scheduled services to ensure that your home gets the treatment it needs. We are proud to comeback and treat your home anytime if it needs more attention. We are confident in our process and know that our seasonal treatments provide the protection that your home needs from all the seasonal pests.<br><br>We would love to help and make sure you are satisfied with our service. Please give us a call and we will make sure that our team gets your pest problems taken care of. From ants in the summer to mice and spiders in the winter, we have you covered. We look forward to hearing from you!
I deleted my initial review, honestly wrote it mostly because they offer a discount on your first service if you write a review. I was honest about the employee being very kind, thay was not a lie. I was however told I could cancel at anytime. Now today I call because life and current circumstances Im canceling "extras" and come to find out in the documentation you sign it states you must pay for 80% off the remaining one year of service upon cancelation. My fault for not fully reading but posting this review so others do not make the same mistake. Do not sign unless youre ready for a full year commitment. Ive also continued to have bugs and have sprayed home defense myself multiple time.
Response from Fenix Pest Control, Inc.
Thank you for sharing your updated feedback. This is why we ask every customer for a review for services, positive or negative, as honest input helps us continually improve. We are committed to providing the best service possible and consistent feedback helps us make this happen. We do our best to explain our service terms during sign-up and make sure to send the agreement to you right away. We are here to help and want to make sure that you are satisfied with our service. We stand by our service and know that putting the home through out process is the most effective way to eradicate pests. Our service guarantee allows us to come out as many times in between service for no additional charge. <br><br>Please give us a call if you need anything. We are here to help and want to make sure that your home is pest-free. Thank you for choosing Fenix.
I was present at some initial sprayings. Not thorough. Didn't spray in the most important areas (behind fridge, stove etc). Didn't put sticky traps to monitor activity. I had to continue to use them because of a contract. They said I owed money for a service I had already paid. I sent the receipt for the service they said I didn't pay. They didn't respond. I asked for a response. They still didn't respond. Mason Kamolvathin (most recent treatment) told me that it was obvious the person who sprayed before him (Caleb Krier) didn’t spray behind the fridge in the units that had the most activity. I asked them to cancel my autopay to make it easier to track since it seemed like they weren't charging correctly and wouldn't respond when I had questions about the charges. They only canceled autopay on some of the properties. They are disorganized with their schedule. They came to spray 6 units, then call a week later about spraying one of those units - so it's hard to know if they sprayed it the first time or not. They don't automatically put down sticky traps to track activity. I had a different person spray almost every time, so between that and not putting down sticky traps, there's no way for them to know the progress. You have to have a different account for each unit, even if they're all in the same building. This might not be a big deal, but if they won't answer you when you show them receipts for outstanding bills, it's more important to track the services and payments, which is harder to do when there's a separate account for every unit. For a mouse treatment, they tried to charge a service when they didn't even come into the house. When I caught them, they just said, oh sorry we'll come back next week. Other companies will have a year guarantee for mouse treatment. So if mice keep getting in, they keep trying to find the entry sites. This company just charges monthly to empty mouse traps, but doesn't always even empty the traps when they charge.
Response from Fenix Pest Control, Inc.
Thank you for the feedback. We would love to help you take care of the mice and ensure that all your units are pest-free. Customer satisfaction is our priority and our team is always there to help out when you are in need. Please give us a call when ever you have questions or need help with billing or our services.<br><br>We stand by our service and offer a service guarantee so we are willing to comeback out when ever you need any extra services. Our team would love to comeback out and make sure that your pest problems are being taken care of. Please give us a call and we will help you make sure that your home/apartments are pest-free!
I was told the cobwebs would be knocked down prior to spraying. That did not happen.
Response from Fenix Pest Control, Inc.
We appreciate the feedback and are committed to providing excellent service to our customers. We stand by our service and offer a service guarantee so that if anything pops up we will return free of charge. We will take care of those spiders, just give us a call and we will help you. We want to hear from you and take care of this, so give us a call at (605) 202-5757. We love working with you and are here whenever you need us!
EXTREMELY dissatisfied with your company not standing behind salesman’s word!!!! The service technician (Elliot McConnell) was very respectful in listening to my concerns and advised me that I could cancel the contract by sending a cancellation notice 30 days in advance. Therefore, I did so and was informed the company would not honor this. Now we have 2 company representatives that have misinformed me. Do you stand behind your company representatives???
Make sure you are okay with getting yourself into a contract that requires written notice to cancel, and mailing that contract at the perfect time so you avoid having more services than you want. Should have known better than to sign up with a service that knocks on doors. They never tell you the full extent of what you're getting yourself into.
Response from Fenix Pest Control, Inc.
We appreciate the feedback and are focused on providing a premier pest control service. At Fenix Pest Control, customer satisfaction is very important to us and that is why we offer our service guarantee. We will return for free when ever pests arise. Each season brings different pests so we tailor our service to the common pests that arrive at that time. From ants and wasps in the summer to box elder bugs and mice in the fall we have you covered. Please call us if you need anything. We look forward to taking care of your home!
The services were ok, but the level of difficulty it was to cancel our contract was beyond shady. Even after emailing in February, calling in May and having to call back again in June to cancel, I was still told I had to pay for one more service (that wasn’t scheduled for another 2 weeks) even though my 12 month contract was up. They automatically scheduled a follow up visit without my knowledge (fine print on contract) and refused to cancel it. Do not recommend.
They do a great job with the quality of service for pest control, but when you agree to a 12 month contract for their services they will not inform you that after 12 months that they need a written notice to cancel even when you complete the 12 months. I invested hundreds of dollars in their services for over a year and then even after completing my contract, plus more, I still had to pay for a service that I didn’t need. I think that’s terrible customer service. I am currently moving and that is why I canceled. I would understand a written notice should be used if you are still under contract, but after completing the contract plus more, we shouldn’t have to pay for that. I would highly recommend getting all the details from them before using Fenix as your pest control.
Contact Information
Phone
+1605-202-5757Address
309 E Shadow Creek Ln #2, Harrisburg, SD 57032
Website
fenixpestcontrol.comHours
Services
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