Mrs. Bzzz Pest & Termite Solutions

We had a great experience with our pest control service today, thanks to Tommy. He was friendly, professional, and took the time to explain exactly what he was doing both inside and outside the house. I really appreciated how thorough he was and that he didn’t rush through anything. He made sure all of our questions were answered and even pointed out a few things we can do to help prevent future issues, which was super helpful. You can tell he takes pride in his work. Overall, such a smooth and positive experience. Highly recommend, and if you can request Tommy, definitely do!

came out quick. friendly service. best price.

They responded promptly. The installation of the termite extermination system was very efficient and the all-included price was good. I'll just have to wait to see how it works.

Unfortunately, got blindsided with termites. I googled for exterminating services ( having never used one) and saw Mrs Bzzzz on the list - for some reason the name sounded familiar to me and I also read reviews. I was so delighted with my initial contact - spoke with Taylor who is fabulous!!!, that I didn’t even call other places for comparison. If she couldn’t answer my question, or thought clarification would be helpful, she went right to the qualified technician (owners) who even called me that evening to ease any concerns. I dealt with Tommy who was fantastic! He answered all my questions, was patient with me “on repeat”, kept in contact as to appointment window. He came shortly after the given window, and explained exactly what was going on and the remedy. I highly recommend this company - an outstanding experience…

We recently purchased this home. The previous owners used and recommended Mrs. Bzzz. There are no issues with insects, ants, bees or mice and we wanted to keep it that way!! Anthony arrived on time and even called when he was 20” out. He was thorough checking areas of concern and explained everything he planned to do today! He also explained clearly what’s included in the plan! We are in great hands!

Hi, I just had Anthony come to my house. He's very knowledgeable and very nice. Explained everything to me and took his time and was not rushed which I appreciated. I would definitely recommend Mrs. Buzz

Tommy came this morning to do the first treatment. He listened to my concerns and addressed the issues. I love that they are a family owned local business. The price seemed very fair. It also meant something to me that they have a woman owner.

I had a great experience with Tommy from Mrs. BZZZ Pest and Termite Solutions. They responded quickly to my call and were able to schedule service right away, which I really appreciated. The pricing was very reasonable and clearly explained upfront with no surprises. What stood out most was their knowledge and professionalism. They took the time to explain the issue, what treatment was needed, and how to prevent it from happening again. It was clear they really know their field. I would absolutely recommend their services to anyone looking for prompt, reliable, and fairly priced pest control.

Amazing customer service, fast response, thorough inspection and remediation, and very good price.

We had a pretty bad carpenter ant infestation as they were coming out of the wall void in our children's bedroom this winter. Anthony came from Mrs. Bzzz Pest and Termite Solutions and I was very happy with the level of service provided. He was knowledgable and able to answer any questions I had regarding the application and what was covered in our service plan. Even though he finished up covering our entire house, he came back to apply additional bait by the backsplash of our counters as extra insurance to eradicate the ant colony. They come back every quarter on this plan and will set up a barrier to make sure the ants don't recolonize inside our house. Look forward to dealing with them again as they were very professional and had no problem coming back out if the ant issue persists.

We had a wonderful experience with Mrs. Bzzz Pest & Termite Solutions! Anthony was absolutely fantastic from start to finish. He was incredibly informative, patient, and took the time to explain everything clearly so we fully understood the process and what to expect. He never rushed and made sure all of our questions were answered, which really put us at ease. His professionalism and attention to detail truly stood out. It’s clear he takes pride in his work and genuinely cares about his customers. Highly recommend this company…especially if you get Anthony! ⭐⭐⭐⭐⭐

If you’re looking for a reliable service that feels like they’ll take care of you like you’re also family or a friend, call Mrs. Bzzz Pest & Termite Solutions asap! I needed ongoing preventative maintenance setup but also wanted to setup mouse traps to full proof the house from the basement to the attic. They called me back right away and had someone come out the next day - very courteous and timely. Anthony came in, assessed every space, advised how, where and why he’d setup traps. Also appreciate that anyone I spoke to didn’t try to oversell anything. I immediately signed up for a quarterly check in. Absolutely worth the small investment for ongoing peace of mind from a reputable and reliable family owned and operated business.

This company is great. They show up on time. Thy're friendly and they get the job done. I highly recommend.

Very knowledge and answered all my questions. Will be using them all the time now

I called on Wednesday for a mouse issue and they sent over Anthony on Thursday. Randy was ver helpful on the phone and Anthony did a walk thru and explained everything. First step of the process done- easy peasy.

Very thorough service for reasonable price. Thank you!

quick, easy, was out within a day. best part? Honesty.

I started my pest control journey as most people do, Google. I have a severe mouse infestation in my home so time was of the essence! So I had 2 other corporate companies come and provide estimates that I just couldn’t believe how expensive they were for the bare minimum! I went on Google one last time and found Mrs. Bzzz. The first thing that caught my eye was FAMILY OWNED AND OPERATED!!! So I called them up, spoke with Randy (who was incredibly knowledgeable and helpful) and within a few days, they came out, inspected, treated, and set up everything that I would need to end these mice once and for all! Anthony was my serviceman and he was exceptional. He walked me through all of the steps I needed to take to further protect my home and understood my needs. Not only is this company amazing to work with but they are AFFORDABLE!! Plus just a bonus, they come out multiple times a year to treat my home for continuous care!! We are expecting our first baby in July and now I can nest and set up my home to feel comfortable and safe knowing those rodents aren’t dropping their business off on every surface here!! Thank you Randy, Anthony and the entire Mrs.Bzzz team for helping me and my family have peace of mind! ⭐️⭐️⭐️⭐️⭐️HIGHLY RECOMMEND! ⭐️⭐️⭐️⭐️⭐️

Extremely disappointing experience. I would not recommend this company. When the technician came to my home on June 22, he was professional and initially tried to be helpful. I was told to reach out within 14 days if I noticed any changes or increased rodent activity, which I did. However, I did not receive the same responsiveness I experienced at the beginning. After getting no reply to my text, I called the company directly. That’s when everything went downhill. The woman I spoke to was extremely unprofessional. She yelled over me, threatened me, and made no effort to resolve my concerns. She told me she didn’t have time to help because she had another customer and continued to speak over me instead of listening. She even threatened to send me to collections—despite my payment being up to date—when I asked to cancel the service. I was left feeling overwhelmed, angry, and deeply frustrated that I was stuck in a contract with a company that clearly does not value its clients. The technician who visited my home placed only a few bait stations and did not inspect or identify rodent entry points—even after I specifically asked him to. I had to request additional bait stations, and later discovered that the bait used was low-quality and not as effective as the company claimed. As a single mother with two young children—one of whom is crawling—it was incredibly important that this issue be resolved thoroughly and professionally. Instead, the rodent issue worsened after their visit. I eventually contacted a different pest control company that came promptly, treated me respectfully, thoroughly inspected my home, identified entry points, and is now actively working with me to resolve the issue. To make matters worse, this company refuses to cancel my contract, citing a one-year agreement—even though I believe they breached the contract by failing to deliver the promised services. Their email response to my complaint was dismissive and did not reflect the horrible customer service I actually received. It felt more like damage control than real accountability. Please be careful before signing a contract with this company. If you want a pest control provider that takes your concerns seriously, communicates respectfully, and actually delivers on their promises—look elsewhere. I will also be reporting this company to the Better Business Bureau.

The person that answered the phone wouldn’t give me any details on what material they would use to spray for mosquitoes and they were very rude

We paid close to $400 to have them fumigate the attick for stink bugs mid March. Well, whatever they did, didn’t do anything because we still have stink bugs and they declined to come back to retreat saying that we need to pay for another visit because it has been more than 30 days. Are you kidding? Since it’s not even the season for those buggers to be outside, it is clear that they didn’t kill them the first time. I could have saved myself $400 and gotten a can from Home Depot to fog the area. Not to mention that now after researching fogging is highly ineffective in killing hibernating bugs who might be hiding deep in the attics insulation.

Called for service and immediately I was getting sold on a $1500 package. Called another provider for 2nd opinion and they refused to sell me anything until they came out and inspected the extent of the issue. That made me feel much better to ensure the problem was being handled correctly. Two stars for being friendly. But how are you selling me something when you haven’t even looked at what’s going to be involved to properly remediate?

I had called this company the other day and explained that I have squirrels in the attic, proceeded to give an explanation of the circumstances and then was told, yeah! that's not something we would get involved in. So even before they came to give me an evaluation and price he said no. Not sure what sort of rodents they get rid of but not too impressed.

Everything went well until I called again after the 1st spraying was done to inquire about an additional service which I would be willing to pay in full. The staff who I spoke to made me feel intimidated. I don't want to deal with uncomfortable conversation.