About this provider in Uniondale
At Knockout Pest Control, we not only solve your pest problems, we keep them solved. We are in your corner with state-of-the-art insect extermination, bug treatments and pest removal methodologies. We are New York’s experts in both residential and commercial pest control. Hey, we don’t have the big red boxing glove…
Rating breakdown from customer reviews
4.9
1,522 reviews
Customer reviews for Knockout Pest Control
eagleman1218
Knockout is excellent. I couldn’t be happier with them. Highest recommendation.
Provider response
We truly appreciate the high recommendation! Hearing that you couldn't be happier with our team is the best feedback we can receive. Thank you for your continued trust in Knockout, we’re always here whenever you need us!
Grace Austin
Very happy with Knockout’s Service. I saw one mouse and I had to get an exterminator. I was trying to get appt with a one man company and after a week and a half I decided to research another firm. I made an appt for Friday. I left work late so I had to reschedule and Saturday was available. Jose came at 11am. He waked my entire house inside and out. He taught me so much along the way and ensured I knew what to do should any mouse take the bait! Very friendly! I opted for a year contract that can take care of anything I see! Awesome service. Thanks John, Sharon and Jose!
Provider response
Thank you so much for the glowing review! We understand that seeing even one mouse can be stressful, and we’re so glad we could step in and provide the quick, professional service you were looking for.<br><br>It’s great to hear that Jose took the time to walk you through the process, we’re big believers that a little education goes a long way in keeping your home pest-free! We will be sure to pass your kind words along to John, Sharon, and Jose. Welcome to the Knockout family! We’re happy to have you on a yearly plan and are always just a call away whenever you need us. Thanks for choosing us
David
I had a preventative termite inspection done on my home. The technician, Ben explained everything he was going to do before he did it, respected my home and did a very thorough job. He went above and beyond explaining how termites operate and what he was looking for etc. It’s clear he is passionate about his job and I will definitely be coming back to Knockout and asking for Ben. He was super friendly professional and you could tell he cares about his work and impact. Highly recommended!!!
Provider response
Thank you so much for the five star review! We are thrilled to hear that Ben provided such a thorough and professional experience during your preventative termite inspection. It is wonderful to know he took the extra time to explain how termites operate and made you feel comfortable throughout the process. We truly pride ourselves on having a team that is passionate about their work and dedicated to providing top quality service. I will be sure to share your kind words with Ben today. Thank you for trusting Knockout and for the high recommendation!
Eddy Rondon Sanchez
They are the best, I recommend them 100%. The service is perfect.
Provider response
Thank you so much for the glowing review! Providing perfect service is exactly what we strive for every day. We truly appreciate your trust and your 100% recommendation. If you ever need assistance in the future, the Knockout Pest Control team is always just a call away.
D Ferebee-Hicks
Miguel was very professional and knowledgeable. He took very good care of extermination process. He explained to me in detail exactly what he was doing and what was getting ready to happen. Yesterday, which was Tuesday was the start of treatment so many a Yesterday, which was Tuesday was the start of treatment so many ants came out and took the bate. Today is Wednesday morning, and the ants are half almost gone. Thank you very much Miguel for completing such an Amazing JOB!!!
Provider response
Thank you for the kind words you posted about our company. The review you wrote about your experience with KNOCKOUT assures us that we are achieving our ultimate goal of customer satisfaction. It is our hope to maintain our relationship and that you will consider us for all of your future pest management needs. <br>Our team's goal is always to give our clients the best customer service experience. If you have any suggestions how we can improve, please let me know. <br>With over 40 years' experience in the pest management industry, we know our customers' approval with the service we provide must be our top priority. We hope because of this positive experience with KNOCKOUT that you will continue to spread the word regarding our company. KNOCKOUT'S Refer a Friend program will reward you with a $50 Visa Gift Card when you refer a friend who purchases a service from us. <br>KNOCKOUT Pest Control, Inc. is a full-service pest management company and we are able to service all of your residential and commercial pest management needs. We service from Montauk to Manhattan and Staten Island to Westchester and Rockland Counties. <br>Arthur M. Katz, <br>Founder
Mercedes G
Miguel was great. He inspected all the areas and provided a good service.
Provider response
<br>Thank you for the positive feedback! We're glad to hear that Miguel did a great job and provided a thorough inspection of your property. Providing reliable, high-quality service is our top priority, and we’ll be sure to share your kind words with him.<br><br>If there is anything else you need or if you have further questions about the areas Miguel inspected, please don't hesitate to reach out!
Judith P
Called Knockout Pest Control, having huge problem with ants in my kitchen. They were very nice and helpful. Michael was great and so was the wonen who helped me with forms, sorry didn't get her name. They sent a technician within an hour. Chris great, explained everything to me and took care of the ant situation. I would definitely recommend them .
Provider response
Thank you so much for the glowing recommendation! We know how stressful a sudden ant invasion in the kitchen can be, so we are thrilled we could get Chris out to your home within the hour to provide some peace of mind.<br><br>I will be sure to share your kind words with Michael and the rest of our office team. We take great pride in making the paperwork process as smooth as possible, and it is wonderful to hear that you felt well-supported from that first phone call. Chris is an expert at what he does, and I’m glad he could clear up the situation while keeping you informed along the way.<br><br>We truly appreciate your support and are here whenever you need us!<br><br>Best regards,<br><br>The Knockout Pest Control Team
Jay Jay
I am a local business manager in Oceanside and my technician Matt is very kind, professional and always on time for my monthly scheduled appointment. He handles his job with care and compassion.
Provider response
Thank you so much for the glowing five star review! We are thrilled to hear that Matt has been providing such excellent care for your business in Oceanside. Kindness, professionalism, and punctuality are core values here, and it means a lot to know Matt is delivering on those promises during your monthly rodent and general pest inspections.<br><br>We truly appreciate your loyalty and support. To show our gratitude, we would love to share our referral program with you:<br><br>Knockout Referral Reward<br>When you recommend our services to a friend and they purchase a new Knockout service, you can earn a $50.00 Knockout gift certificate as a thank you from us.
Andy Krostich
Excellent technician , Ben
Provider response
Thank you so much for the five star review! We are happy to hear that Ben provided excellent service for your rodent extermination needs. We pride ourselves on having a team of technicians who are both thorough and professional, and it is great to see Ben recognized for his hard work.<br><br>We truly appreciate your support and would love to remind you about our referral program:<br><br>Earn a $50 Reward<br>When you recommend us to a friend and they purchase a new Knockout service, you can earn a $50.00 Knockout gift certificate. It is our way of saying thank you for helping us grow.<br><br>We look forward to continuing to protect your property!
Vicky Mulvey
5 star customer service
Provider response
Thank you so much for the 5-star rating, Vicky! We truly appreciate you taking the time to support our business. It is a pleasure serving you, and we are glad we could meet your expectations.<br><br>We also wanted to mention that if you recommend us to a friend and they purchase a new Knockout service, you can earn a $50.00 Knockout gift certificate as a token of our appreciation.<br><br>We look forward to working with you again soon!
Michael W
Knockout Pest Control was absolutely fantastic. Tyrone was professional, punctual, and extremely knowledgeable. He took the time to explain everything clearly and made sure all my concerns were addressed. The service was effective, and I noticed results quickly. It's such a relief to work with someone who genuinely cares about doing the job right. I highly recommend Knockout Pest Control and Tyrone to anyone in need of reliable pest control services.
Provider response
Thank you so much for the fantastic review! We are incredibly proud to have Tyrone on our team, and it is wonderful to hear that his professionalism and knowledge gave you such peace of mind. We make it a priority to ensure our customers feel heard and informed, so we are thrilled that he took the time to address all your concerns regarding your rodent and cockroach services.<br><br>We truly appreciate the high recommendation! As a thank you for being such a loyal supporter of Knockout Pest Control, we wanted to remind you of our referral program:<br><br>Spread the Word and Earn $50<br>When you recommend us to a friend and they purchase a new Knockout service, you can earn a $50.00 Knockout gift certificate.<br><br>We look forward to seeing you at your next inspection!
Devon
Knockout Pest Control did an outstanding job from start to finish. The technician was professional, knowledgeable, and took the time to explain exactly what was going on and how it would be treated. They arrived on time, were respectful of my home, and worked efficiently. What really stood out was their attention to detail and honesty—no pressure, no upselling, just clear solutions that actually worked. Since the service, we’ve noticed a huge improvement and no recurring pest issues. If you’re looking for reliable, effective, and professional pest control, I highly recommend Knockout Pest Control. They truly live up to their name!
Provider response
Thank you so much for the outstanding 5 star review! We are thrilled to hear that our team lived up to the Knockout name and provided you with clear, honest, and effective solutions. It is our goal to ensure every customer feels respected and informed throughout the entire process, so knowing you saw immediate results with your cockroach extermination means the world to us.
145 Franklin St Corp
⭐️ 1out of 5 – BAIT AND SWITCH PRICING KNOCKOUT PEST CONTROL, INC. performed an onsite walkthrough and initially stated the issue was mice, then issued a written proposal based on that assessment. After approving the proposal, their technicians arrived to perform the initial service and then claimed there were rodents / rats and demanded an additional $475 to proceed. This change was made during the scheduled service visit, after pricing had already been agreed upon, and without a revised written proposal or prior authorization. Reclassifying the problem and increasing the price at the time of service is a classic bait-and-switch and not acceptable business practice. I strongly recommend other property owners and managers get everything in writing and be cautious of mid-service price changes.
Provider response
<br>Thank you for sharing your feedback. We’d like to clarify the situation. During the initial inspection, the issue was communicated to you within minutes, and Fred mistakenly noted “mice” instead of “rats” on the original proposal. Fred also informed you that the inspector was on vacation and would follow up. This morning, Fred sent you an email correcting the error.<br>The error originated from our office and was unfortunately not detected when you signed the agreement. It was also communicated to the deli owner who provided access during the original walkthrough. This was not a bait-and-switch tactic, but simply a human error.<br>We understand how this caused confusion and sincerely apologize for any inconvenience. To resolve this matter, we are happy to honor the original pricing or work with you on a fair adjustment that reflects the correct scope of service. Please contact us directly @800-244-7378 so we can make this right.<br>Thank you for bringing this to our attention. We value your trust and will ensure better accuracy moving forward.
stephanie jimenez
Super expensive for no reason , a follow up is not even included after paying over 300 for 1 visit . Not worth it .
Provider response
<br>Thank you for sharing your feedback. We understand your concerns; however, we are unable to identify an account or confirm any record of service under the name provided in this review. Please note that our terms and pricing are always clearly communicated before any service is performed, and every situation is different, which can affect the overall cost and follow-up structure. If you would like us to assist further, please contact us directly at 800-244-7378. We’d be happy to review your situation and address any question
Alia S.
I just just just got off the phone with a gentleman named Mike for the second time. The reviews must be fake. He has absolutely no manners. But that was after he quoted us a price of 595 for the year to get rid of a possible mouse. And when we asked him if they’d come back after the first visit to check to see if they caught anything or if we had an additional problem he said, that’s not how we work. So basically they’re trying to charge you 595, “for the year…” but it’s not true. And when you call them out on it, he says I would rather not speak on this further. The whole idea of getting an exterminator is to get rid of rodents. The reason why the gentleman got annoyed is because he wants to charge and he doesn’t want to be accountable for being asked what the charges include. Be wary.
Provider response
Thank you for sharing your feedback. We hear your concerns and appreciate the chance to clarify. Our team explained how the program works during two separate calls with Mike and Fred. The quote provided was an annual coverage plan, which includes initial service and ongoing support, but it does not include daily visits to check traps and remove mice. The service you requested—daily monitoring—is outside the scope of this program. <br><br>We understand how important clear communication is and will continue working to ensure expectations are set up front. If you’d like, we can discuss alternative options that provide more frequent visits to meet your needs.<br><br>
Y T
* Replying back to the owner, go back to the recorded phone calls, and you will see that your customer service people give different information. Scam, they give customers wrong info. I spoke 4 times the first one with Mike he offered me the 1 year plan $599 for unlimited service. Second time I called Jeff answered me saying no 599 is only for 5 services. The third time I called Andy answered he gave me same offer as mike. The 4th and last called Jeff answered he said no mike and Andy are wrong they gave you wrong information. What kind of company is that giving customer wrong info. they don't know their prices and offered how you think they will fix your problem???? Do not bother calling this company.
Provider response
Thank you for giving us the opportunity to clarify your plan. Please note that the pricing and structure we shared have remained the same across all conversations.<br><br>For your property and specific situation, here’s what we offer:<br><br>Unlimited visits, with up to 5 services included in the base plan.<br>After those 5 services, you will receive a discounted rate for any additional services.<br>The cost of this plan is $595 plus tax.<br><br>We understand how important clear communication is, and we’re committed to ensuring you feel confident about what you’re receiving. If you have any questions or would like to review your options, please contact 800-244-7378
Liz
UPDATE: WOW! You guys lie like crazy. You never spoke to me, I was not happy with your service and I did request a refund. Review stays as a warning to how much you guys lie!! Please don't use this company they're ridiculous. Used them for termite services..Terrible company and terrible customer service. Quoted me a price, tech guys came out and said they wouldn't do traps into concrete which was originally discussed, then they refused to refund me for the work they didn't do. Please don't use them, had a much better experience with terminix. Plus the guy on the phone is a complete misogynist, he said "you wouldn't know anything about the drills we use but I'm sure your husband would".
Provider response
We just spoke to this customer, and she said that she did not write this review and will look into it. She was the person at home and the only one to speak with anyone in our office and technician. We completed this service, and no cement drilling was ever discussed, nor was a refund requested. This customer was happy with our service, especially since she has used us twice for different services.<br><br>Please call our office at 800-244-7378 <br>Knockout pest control <br><br><br>
Fred Klees
Couldn’t be anymore unprofessional, called to ask a simple question about a possum under my shed. Blowing me off the phone like he’s better than me. Terrible.
Provider response
Thank you for sharing your experience. We sincerely apologize if our communication came across as unprofessional. We strive to treat all our customers with respect and provide clear information about our services. Unfortunately, we do not handle wildlife removal, which may have led to the misunderstanding. We appreciate your feedback and will use it to improve our customer service. If you have any other concerns or need assistance with services we do provide, please feel free to reach out.
Erin
I contacted several companies for hornet nest removal, most of which outlined a thorough 30-day process to ensure complete removal as is needed for hornet activity. I chose Knockout because of their competitive quote, excellent 5-star reviews, and availability. The technician from Knockout was friendly and efficient, removing the nest in just 15 minutes. However, I was surprised to learn they had no follow-up plan to ensure the surviving hornets wouldn't rebuild. Despite knowing that most hornets weren't in the nest when it was taken down, they did nothing to prevent them from reconstructing it. Three days later, I reached out to show that the hornets were using remnants of the old nest to rebuild. Knockout then demanded an additional $400 to complete the job they had started. I rarely leave negative reviews as I understand accidents happen and people have bad days, but this company's approach seems to be doing the bare minimum and then excusing themselves from further responsibility. If you're considering using Knockout, I highly recommend filtering by 1-star reviews. You'll see that many customers have had similar experiences. Once is a coincidence; a pattern shouldn't be ignored. I personally wish I had been more patient and made a few more calls before choosing Knockout.
Provider response
We appreciate your feedback and understand the concerns raised in your review. Our records confirm that the bee/nest removal service was completed as per the agreement, and photographic evidence was provided by our technician. The 30-day warranty does not apply when a nest is entirely removed, which was the case here. For any new nests, additional charges are applicable as they are separate incidences. Please contact our office to discuss any further assistance you may require. Thank you for choosing Knockout Pest Control.
Jenna Weschler
If I could give 0 stars I would. Called in the company for rodents in our house. Technicians came, inspected what we had already done. Made several comments that there isn’t much else they can do. They used our traps that we purchased. Didn’t use their own, except for bait boxes that they changed and astronomical amount a month to rent. You can easily purchase these items for a fraction of their monthly rental charge. Anytime we needed them to come, their availability was pitiful. Called 3 weeks in advance for a specific date were told they couldn’t accommodate. Had to request traps to be dropped off, as they refused to put the trap where it needed to be. A manager was sent to our house, inspected the situation was upset with how the company was handling this manner. We were accused of being suspicious because we asked for additional traps, that their employees never put down. Overall experience with this company is terrible. This is also the only company I know that requires to be called for preventative treatment. Instead of coming on a monthly schedule, like ever other pest control company, the customer has to set a reminder to call them to do their job. Asked for a refund, as they did nothing but basically steal $600 from us. We were told no, despite them being unable to preform their end of the contract. Do not use this company.
Provider response
Initially when you contacted us, on March 16, 2024, you signed a service agreement with us, and we have honored the terms under the agreement. <br><br> The original agreement included the placement of rodent control products and the cost of follow up visits. The cost of service and products to be performed and used were clearly printed on the agreement that you signed. Service included monthly follow up visits to check and resupply the bait stations.<br><br>Upon our initial visit a rodent issue was identified, and recommendations were made, utilizing the company's products and services. An additional follow-up service was performed at no additional cost on March 29 where we installed additional rodent control products.<br><br> On April 15, you requested we remove the rodent bait boxes that were previously installed because you chose not to pay for on going service that you agreed to in the original contract that you signed. <br><br>The following day, you requested more rat glue traps at no additional cost, which was accommodated. We had a supervisor join our technician to deliver the requested products. <br>Lastly, you requested a full refund and threatened to place negative reviews on social media and to have your friends do the same if your demand for free service and supplies was not met. <br><br>Our goal is to always to provide the most effective service. We had hoped you would have followed our recommendations of service to get the desired results. Your request to prematurely terminate our service retarded the results we were all looking for.
Anthony Ulla
No results at all! I scheduled two treatments and nothing changed. They use basic chemicals and bait you can buy at Homedepot for a quarter of the price they charge. The employees are very respectful, however spending over a half a grand for no results is a rip off, I’m convinced they just spray water. Most of the 5 star reviews you see is from the company themselves. The owner will most likely respond to this review with some sort of counter. Save your money and try a different company.
Colette Gallino
I had to cancel the morning of my service because things happen and they were so unprofessional about it. During our 45 second conversation of me asking to cancel the services as I had something come up, I was told it was rude and “not very nice” just for having to cancel. I know having to cancel the last minute isn’t ideal but no need for the unprofessionalism. Needless to say I won’t be rescheduling with them. Reply: Your technician never actually came to my home. I cancelled Prior to him ever arriving and the only reason I canceled and didn’t say I would reschedule because your initial response was “it’s not not very nice” And then you continued on to call me rude (rude for cancelling??) and just you overall had an attitude so why would I give you my business? Best of luck to you.
Provider response
We understand that clients need to cancel service from time to time. You asked we call the night before and we did. We were asked to call when we were on our way to your home at 7:30 AM. We called and there was no answer on your phone. We went to your home. You then called to say you could not accept service and you did not want to reschedule. In fact, this is rude.
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