About this provider in Richmond Hill
Full-Service Exterminating services are offered in Queens, Brooklyn, Manhattan, Bronx, and Long Island New York. Our pest management services for bed bugs, roaches, mice, termites, powder post beetles, rats, fleas, spiders, carpet beetles, mosquitoes, carpenter bees, ants, carpenter ants, wasps, spiders, moths, fliesโฆ
Rating breakdown from customer reviews
4.9
431 reviews
Customer reviews for Bug Techs Pest Control Company Inc
Kevin wp
Called them at the last minute, and they were the only ones to answer. Great service and quick service.
Provider response
Thanks for your feedback. It's our pleasure to be of service at the shotest notice. We rush to help when we're needed to fulfill an urgent pest control need.
tee fantastic
Really thorough and diligent service. Alexander was so efficient and effective at taking care of my pest problem. I would highly recommend.
Provider response
Thanks for the feedback. We feel proud at the fact that our service stay consistent in its effectiveness and our valued customers keep recognizing our effort.
Phil Ross
We had a very successful experience, all the mice were eliminated, but in order to be sure we asked Shakil to come back again and verify--and, yes, the mice are gone! He put down more bait, just in case. Very efficient, we recommend this business!
Provider response
Thanks for your feedback on our rodent control services in the area of Forest Hills New York. Finding all the entry points and sealing them was the key ingredient of our service. Your recommendation of our service is greatly appreciated.
Sharnice Mckenzie
I honestly wanna say I am so happy I decided to call them and book their services because my problem is gone. I havenโt seen Since he came to exterminate my house, he was honestly friendly, polite, and charged a reasonable price.
Provider response
Thanks for your feedback. Please don't hesitate to call in the future for any other pest issue that may arise.
Romona Gajraj
Excellent service and would highly recommend. This was the first winter in years we didnโt have any issues with mice in our home. So glad we hired these guys!
Provider response
I am glad that you shared your feedback with our valued customers.
Arun
After dealing with mice and rats for a long time, we decided to contact Bug Techs Pest Control and Alex came today and did a phenomenal job. We had a hole in a wood stair and Alex patched it, which was impressive. He inspected everywhere in our apartments and patched a lot of holes that we couldn't see ourselves and placed poison where needed. Payment is also flexible as you have different ways to pay or you can pay full in cash like we did. Overall, 10/10 experience and we will definitely recommend to other people we know!
Provider response
Thanks for your feedback.
Oliver Houser
Wonderful customer service. Will work with them again in the future.
QY Chen
After making a call just yesterday after hearing sounds of mice (I thought I was hallucinating), Shakir immediately shows up to our property and starts troubleshooting. There were entries of mice and he worked through them quickly, closing up hole fixtures and setting up rat traps and poisons. We also found the trap with the mice stuck to it that made the sounds I was hearing. Super efficient work, Shakir is pleasant to work with and communicate, he also offered a three month warranty too. Thank you!
Nyran Razack
Using Bud Tech for the 1st Time. Joseph was my Tech and he was very professional and patience. He addressed all of my issues, and even went above and beyond. I was very happy with their service and would highly recommend them to everyone.
Provider response
Thanks for your feedback.
Jonathan Ovadia
Great technician, great service professional doing the job with care and responsibility. I will use them if I need again.๐๐๐๐๐๐๐
Provider response
Thanks for the shout-out.
Josette Petit
Great job.
Provider response
Thanks
Jakir Mia
Alexander stopped by today after I reached out to the company for some assistance. I had some mice problems. I was his last call and he ensured to patch up every hole and did a thorough inspection. He took his time and did not rush the job. Hopefully from the looks of it I should not be having any lice issues. Iโll revisit this review after giving some time to be on the clear and clarify if the issue was solved.
migue pintor
Know them long time ago,they got best products and always get good way to get rid of pest
raj kumar
I've hired Bug Tech for both my business and home. They provide professional, effective service to resolve any issue, and I'm a thoroughly satisfied customer
Pearl Harris
I recently had Alex the tech service my home he was very professional and thorough I was very impressed when he pulled out the stove and patched up several holes through out my house he also placed poison on each floor. I was very pleased with the service so I referred a colleague.
Provider response
Thanks for your feedback.
Alan basant
Joseph is a great technician..he does his job real good...highly recommend...office staff is very professional especially aysha....
Provider response
Thanks for your feedback.
Dan Babel
First time using Bug Tech and had a great experience! Joseph was super friendly, on time, and really thorough. He explained everything clearly and made sure the job was done right. Highly recommend!
Provider response
Thanks for your feedback.
Shaki Rahman
Thank you for the service it was great service thank you
Provider response
We are very thankful to you for taking the time to review our performance. These accolades are shot in the arm for us and keep us grounded in the mindset of producing best results for customers day in and day out.
Avi Sen
I had called them for cockroaches in my apartment. After The first visit killed many of them but I had to call them again after two weeks and then it got a bit more better after 2nd visit. But now after about a month from initial visit, I still see a few of them roaming in the kitchen. Customer service is good, technicians are respectful and nice. But I was hoping for no cockroach. Still I would recommend them.
Sahil pindiwala
Very bad service they charged me $300 for nothing still roaches in kitchen and when I called for complain now they asking for more money for 3 months package so donโt trust them save your time and money
Provider response
Please call me at 917-892-8314 to schedule your appointment for a retreatment for no extra chagre. We will provide full satisfaction.
arri v
your driver almost ran me and my kids at the corner of 80th st and cooper ave when we had the light to cross.
Provider response
I'm extremely sorry for this incident. This particular driver isn't with us anymore. If you want to speak with me my phone number is 917-892-8314.
Melissa Chan
Update: Finally called after wife posted the review. Committed to coming on Monday. Came and realized the ladder he needed wasn't safe to reach the spot so he referred us to a competitor. Called for us too. We hope he does better with communication in the future. Gave us a quote without seeing the problem. They came the day after speaking on the phone to see the problem. We were told they would return in the next few days. After that they never reached out despite us calling, leaving messages (texts and VM). The wife called over a week later to follow up and emphasize how we needed help ASAP and he said he'd come the next night. No show. She even texted during the day to confirm to no response. We saw so many good reviews and were hopeful but we can't assess how good the pest service is when service doesn't exist.
zuleika Reinoso
Just charge me 190 to place glue traps and poison. When i call back to him to come and check, he said tell your husband to take out the traps! What a waste of money! Or maybe because i am latina!!
Provider response
I called and explained my situation and offered my services to rectify the situation, I took matters in my hands and seriously plugged all the entry points to stop any further mice entry into the property. I did my work in the boiler room which is adjacent to the kitchen and plugged the entry points in the front of the property as well. Even at this point as I write my explanation it's important to note that I called this valued customer after this review was shared and explained my point, she actually promised to remove this negative review. I'm still ready to help the valued customer at any point during the warranty duration. My personal phone number is 917-892-8314 for my customer to reach me as soon as she wishes.
Shaquille Corley
This guy is unreliable, and unprofessional. Made 3 appointments with him no call or show. Very disappointed in the way you do business
Provider response
Would love to work with you in the future and make sure your trust in us is completely restored.
Michelle Duncan
I called and requested an appointment, I explained that I needed the Extermination. I also told him my mother was in Cardiac Care Unit, was he sure he would able to come today at the set time HE provided. He LIED and said he would be there between 10-12pm. I had someone go to my mothers Cardiac care unit. Itโs 12pm now, he NEVER Called and NEVER came. Calling the office 4x, they tried calling him and texting him. He NEVER responded to their calls or text. I would NEVER recommend this company, they are VERY unprofessional!! To NOT even to call and not even show up for the Appointment. Shows they lack common respect. They have NO respect for someoneโs time. Mind blowing that a company would make a scheduled appointment and NEVER call or Come! DO NOT LET the Good reviews detract from this business being unreliable!
Provider response
I hope to work with you at a future date, since it was an unusual situation when we couldn't make it to your place in time. It would be an honor if you give us another chance to prove our punctuality. I wish you well and your family.
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