Provider profile

Ace Pest Control Specialists, Inc.

4.9 stars from 33 customer reviews · 60-2 Blue Barns Rd, Rexford, NY 12148

  • 4.9 out of 5 stars
  • 33 customer reviews
  • Rexford, New York
  • Open 5 days/week, Early hours
4.9
Rating
33
Reviews
Yes
Claimed
Yes
Website

About this provider in Rexford

Local and Family Owned and Operated since 1984. Proudly servicing residential and commercial properties in the capital district. We offer one-time services and several preventative service plans to keep your property pest-free.

Rating breakdown from customer reviews

4.9

33 reviews

5
32
4
0
3
0
2
0
1
1

Customer reviews for Ace Pest Control Specialists, Inc.

CM

Carrie Maranville

2mo ago

First, I had a Bee problem they came and took care of it no more problem Then I had a spider problem. They came and took care of it no more problem. The office girls are very nice and the service men are prompt

MB

Mike B

11mo ago

without doubt the best in pest control, with incredible customer service to boot

AD

Ashley Deeb

1y ago

5 stars – Reliable, Professional, and Always Go the Extra Mile! I can’t say enough good things about Ace Pest Control. Any time I spot a pest issue at home or in one of my rental properties, my first call is to Melissa—she’s friendly, efficient, and always gets things scheduled quickly. John is a true expert and clearly knows exactly what he’s doing. And Nick has been incredible—he's been on-site handling the issues and always goes above and beyond. I especially appreciate that he calls to remind me the day of the appointment and lets me know when he’s on his way. Their team is reliable, communicative, and genuinely cares about getting the job done right. Highly recommend!

CB

Cassandra Berghammer

1y ago

I used this company to take care of an ant problem at my home, and I couldn’t be happier with the service. The owner, Melissa, was very personable and made sure I got on the schedule right away, which I really appreciated. Nick came out and was professional, friendly, and thorough. He explained everything clearly and made sure the job was done right. Since the treatment, I haven’t seen a single ant. Excellent service all around—highly recommend!

LS

Leni St.Martin

1y ago

I called this business and spoke with the owner. To say she was short , snippy and rude was an understatement. I called asking why my technician was completely absent the entire month of April she responded with she doesn’t know my tech schedule but she would have tech call me. Well my tech was suppose to call me April but never did, so forgive me if I have zero faith that I’ll receive any call at all. I promptly cancelled my service.

Provider response

We are very sorry to see your review. We had so many conversations over the course of your monthly services. I apologize that you felt that way about our last conversation. I did try to offer to have the service technician return your call to answer your question that I could not answer. We strive for 100% positive customer service. We greatly value all of our customers and we are truly sorry your last experience did not meet your expectations. All feedback is appreciated and helps us to continue to improve.

KP

Keegan Pasalic

1y ago

We needed emergency pest services over the weekend when we suddenly had a lot of wasps inside of our home. It was a Saturday evening and we had difficulty getting ahold of most companies, even multiple companies that say they have 24 hour emergency service did not answer their phone or didn’t return voicemail. We finally found and called Ace, I left a message and was called back very quickly, about ten minutes later. She was very kind, gave me a quote over the phone and we had a pest technician at our door Sunday morning at 9:45. Our technician Nick was also very kind and professional, he was able to identify and treat our wasp problem on the spot (I know other companies require an inspection and then come back another day to treat) and it was exactly the amount quoted over the phone and he even cleaned up the dead wasps and some nest debris around our house. I would highly recommend Ace and we will definitely use them for any pest issues in the future!

K

Kristin

2y ago

There guys are awesome!

RL

Rob LaMora

2y ago

Extremely understanding, flexible, and thorough with their pest control services. We have been customers for at least 15 years. I highly recommend them.

Provider response

Thank You so much Rob.

SZ

Shaun Zepf

2y ago

We have used Ace Pest many times over the years and their service and attention to detail are outstanding. The office staff is always friendly and professional and the technicians are punctual and proficient.

BC

Barbara Colose

2y ago

Ace Pest Control from Rexford were wonderful! They came promptly, diagnosed the problem, and treated the pests immediately. Then offered options or future treatment plans that were reasonable and workable. I will continue to use them in the future and recommend them 100%.

SB

Sarah Boink

2y ago

This is the best pest control company in the area!

SR

Susan Riccio

2y ago

Each year when ants start coming indoors, I call Ace Pest Control and receive same day service and quick results. Great family owned and operated small business you can count on!

KE

Kara Echandy

2y ago

Always prompt and reliable. They don’t stop until the job is done right!

AM

annette mcdonald

2y ago

We have used ace pest control for years. Always courteous, professional, and prompt!

MR

Marnie Ruggiero

2y ago

Exceptional service, and employees! Sarah and Melissa are knowledgeable and a pleasure to talk to. Nick is reliable professional and answered all my questions. In a world with people and companies who rip people off, you can count on Ace having morals and respect for their customers! I would recommend them!! Thank you Ace!

BP

Bill Pennie

2y ago

Have used Ace multiple times in the past, very professional and thorough. Would definitely recommend

EG

Ed Gumienny

2y ago

Service is terrific. Highly recommended!

TW

Tom Walsh

2y ago

Ace has been there every time I needed them. No gimmicks, no add ons - just actually what you need to protect your home or business from any type of pest or rodents. Never will they try to sell you more like some of these other companies. Good value, on-time, professional and responsive!!! I would highly recommend them as your pest specialist.

DP

Donna Pennie

2y ago

I have used Ace Pest Control for over 20 years. The customer service is always very professional as well as personable. They have always responded quickly and the all around service goes above and beyond. I find them to be extremely knowledgeable and the prices are very reasonable as well. I know I can depend on the Ace team to take care of all my pest control issues!

PK

PK Karl

2y ago

Very nice and reasonable pricing . Came out at scheduled time and did the job ! No more bees ! I highly recommend this business!!

MC

marilyn charles

2y ago

I have called Ace Pest Control for the past 7 years! I am so thankful to them! Wonderful reliable family business!!

LF

Lisa Febraio

2y ago

The BEST family-owned pest control company in the area. We have used them for 20+ years for termites and bee control. They also traveled to our campsite on a local lake to perform rodent extermination. They are knowledgeable, up-to-date on current technologies and always take the time to thoroughly answer any questions. Because they are family-owned, calls are answered/returned immediately and I am a known name and not just a client number. I would highly recommend Ace Pest Control to anyone who wants personalized, prompt and professional services.

FI

Fred Iorizzo

2y ago

I've had a quarterly service contract with Ace for 8 years now and I would highly recommend this business. If there was ever an issue outside the normal service they always respond promptly.

WS

wayne sandilands

2y ago

Great company. Very professional and efficient. Had bee removal done. Would definitely tell my friends to use them. And would use them again.

LG

Lisabeth Grasso

2y ago

I have two homes that are serviced by Ace. They keep my homes free from problems with yearly service. We had a terrible carpenter bee problem until Ace. I feel good knowing if anything arises they will get to be promptly and know just what to do!

JL

Jodi Lysiak

2y ago

John the owner came to my home and was great at explaining everything he was doing. The job was done in no time. The prices are very good as I priced other companies who wanted so much more for the same job. Love the office staff who are always friendly and helpful.

MA

Michele Angelo

2y ago

I have been a customer for over 20 years. Ace is always professional and responsive. I originally used them for a real estate house inspection and have used them ever since. Their service is always top notch. Don’t hesitate to call Ace Pest Control they are the best. Melissa and Sarah in the office are especially nice to work with.

BL

Brenda Lukasiewicz

2y ago

We’ve used Ace Pest Control for the last nine years. They are trustworthy and responsive team and I always recommend them.

JS

Jean Stevens-Lauria

2y ago

I have been a customer for 40 years! The monthly maintenance gives me piece of mind. In our first home we called them for carpenter ants and they discovered termites before they could have caused huge damage. They are incredibly well informed, professional and use the most up to date treatments. I highly recommend them! The best!

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