Battle A Bug

Great experience for all our pest control needs . Knowledgeable about all aspects of pest control. Excellent support on site and behind the scenes. Joshua, our recent on site tech was polite, professional and updated us. I recommend Victor and his team!

Joshua is always polite and professional.

Outstanding, the girl on the phone don’t know how talk to people. Very Dishonest company. Used them in the past. Never again.

We have been using Battle A Bug for some time now...mostly during late summer when we seem to have yellow jacket problems. Victor's company always responds quickly to our calls and we are very pleased with the results. Victor cares about his customers and works to solve problems. When we need him to come back, he responds quickly. Let's support local family run businesses!

Joshua was great! Explained precautions and was very nice! 👍

Been using Battle A Bug for years. Reliable with terrific customer service. Always available and attentive. Service call this morning with Joshua was great, he showed up on time was friendly and appropriately addressed our issue.

Second time I’ve used Battle A Bug for separate issues. Both times I had service on the same day and issues were taken care of on the spot. Friendly, professional and efficient. What more could you ask for? Highly recommend!

Victor came on time, assessed and advised me the problem. Gave me the price and took care of the bees. Super nice guy and took care business. I would highly recommend and use him again,

The most honest man. He came to my house for carpenter bees and told me how to fix the problem. I highly recommend him 10+. Thank you Victor

I have been using Battle A Bug for years, and could not be happier. They are always there when you need them. And Joshua who has been coming to service my home for almost as long is fantastic! He is professional and friendly! Highly recommend these guys.

I am battling moths. After 2 weeks of trying my own solutions. I called Battle a Bug and they very honestly told me, I had to find the colony. They did offer to identify the species so that I could learn more about my moths habits. I sent a photo and they were able to tell me more about what I was hunting. They did NOT try to sell me a service {unlike a national chain which quoted a service for $1000 a year). I felt they genuinely wanted to help me to the extent they were able. If I ever need pest management service, I will definitely call them first. Thank you!!!

Quick response and professional.

We’ve been a customer for quite awhile . Usually we do not see one ant in our house. This year we noticed a few so we called battle a bug. They sent someone out the next day . Joshua was prompt, professional, very friendly and spotted the problem immediately . I’m a satisfied customer !

We have a quarterly contract with Battle a Bug and are extremely satisfied with our service. Especially Josh, who is always polite, professional and competent when exterminating our home!

I had an absolutely excellent experience with Victor from Battle-A-Bug, who took the time to diligently and carefully explain a severe infestation problem that caused strucutral issues at my property. He was very knowledgeable and patient and gave us his full attention in helping remedy our problem. Highly recommend!

Josh from Battle A Bug just came to my house. He was courteous, kind and clean. I highly recommend.

We’ve been using Battle A Bug for about 2 years now. When we first started with them, Victor came to the house and handled all of our needs and assured me that the chemicals they use to spray were completely pet safe for our dog. We now have Joshua coming to our house for the quarterly visits and he’s been great! He’s very thorough, takes his time to make sure he didn’t miss anything and will always answer any questions I may have. I would highly recommend Battle A Bug to anyone who is in need of an exterminator. All of the employees who work there truly care about their jobs, including the staff who work in the office.

The best service. We use them for yearly service but Joshua is the best he comes always with a huge smile and gets the job done whenever we have Ants or just our regular maintenance. When Joshua comes with battle a bug we know whatever the issue is it will be solved and we are in good hands!

Joshua did a great job, took his time and explained everything very well.

UPDATE: Victor's response is a complete lie. First of all, I didn't call at the end of the day. Second, nobody called me back. I encourage people to stay away from this company. I'll be going with a different company because I am frustrated in the lack of follow-up when I called. Victor was very present and professional when he came to give me two quotes (one on termite prevention and cricket control). His quotes were similar to other companies, which I checked over a couple of weeks. But when I went to hire Victor, I asked by phone about rodent control, which I hadn't asked about at Victor's initial visit, and also about whether he offered any plan that combined termite+pest control in one versus two separate services. I was promised by whoever answered a call back, and I never received one. I'll be going with a different company because I'm concerned about that lack of response to my phone call.

Don't let the "family owned" façade fool you. This company is a scam. They’re interested only in signing you onto exorbitant “maintenance plans” where they don’t actually perform any services but get themselves recurrent revenue. They have no actual interest in performing the services you pay them for. They also possess no actual expertise- you can learn more about pest control with a simple Google search than you can hiring them. I purchased a property that had mice and rats in the area and mice were consistently coming into the garage. After trying glue traps for many months on my own and still catching mice, I decided to try Battle A Bug. The owner, Victor, comes to my house and gives the whole spiel about how he’s been doing this for 40 years and he’s an expert with experience you can’t match anywhere else. Fine, as long as he can actually get rid of the problem. He charges the exorbitant fee of $550 for his “treatment”. What was his treatment? He throws a couple $2 plastic mouse bait stations under the kitchen sinks and in the garage and a handful of $10 plastic rat bait stations outside. While I’m walking with him outside, and he’s placing the stations only immediately adjacent to the house, I mention to him, “Don’t you think we should put some around the shed too?” It hadn’t even occurred to the “expert” to actually inspect the whole property before performing his “expert treatment”. Lo and behold, we inspect the shed and find extensive evidence of rodent activity there. All of which he never would have seen if I wasn’t there to tell him how to do his job. Victor places a bait station by the area and tells me he’ll come back to monitor the following week and leave a note in the mailbox letting me know he stopped by. A week comes and goes. No note ever appeared in the mailbox. Did he ever actually come back to check? Who knows. Probably not. Not being content to take his word for it that these bait stations would fix the problem, I continued to place glue traps in my garage to monitor for the appearance of additional mice. Months go by. The mice continue to show up. Finally, I set up a date with Battle A Bug for a follow-up to check the traps. Minimal activity in all the traps, the bait has hardly been touched. Yet clearly, I’m still catching mice. I show Victor 3 additional dead mice caught on my glue traps in just the past week. His bait stations are clearly not doing anything. He tells me to give it more time and he’ll follow up with me in a month to make sure it’s working or change the bait type. I never hear from him. At this point I gave up with the company- clearly this guy has zero idea what he’s doing and is content to make empty promises to his customers. I don’t hear from Battle A Bug again until many months later when they call me with an invoice for “monitoring” of the bait stations. According to them, they had come and “monitored” the exterior bait stations without telling me, leaving any kind of notice on my door or mailbox, and without any effect on the level of rodent activity. And despite the garage being the problem area which I’d discussed repeatedly at appointments with Victor- an area obviously inaccessible to them for this surprise monitoring they allege that they did. I guess the indoor bait stations no longer mattered to them, as long as they can bill me for some non-existent service they supposedly perform when no one is around. I called them about this outrageous bill, for services not performed after they failed to make any difference whatsoever with the rodent problem, and the woman answering (I assume his wife) flips out and is extremely rude, threatening, and condescending. The most unprofessional phone call I’ve ever had with a company. I wouldn’t touch this company again with a 10 ft pole. They’re only interested in one thing- money- and the quality for you the customer is totally meaningless. P.S. I solved my rodent problem by buying my own bait stations on Amazon and using bait that actually worked. Cost less than $100.

I gave one star only for rude behavior of office/sales manager. Circumstances change in life and it's always nicer to show compassion to a person. I am not responsible for the house of my deceased father having to be sold. What can I do? It isnt my house anymore. I did cancel service and was told let them give the follow up that's free, which I did. When I saw the guy this morning I figured its a mistake, or they just continue the service and send a bill. A scam. Probably could work if house isn't sold. I am not responsible for office mixups or the fact my father passed and house belongs to other people now. Office manager, cheer up, show some compassion and document all cancellations.

AS PER OUR CONVERSATION A FEW MINUTES AGO, I AM CANCELING MY CONTRACT BECAUSE OF THE LACK OF TRUST. YOUR MAN CAME TO MY HOUSE DROPPED OFF THE BILL BUT NEVER WENT AROUND THE HOUSE TO SRAY. IT WAS OBVIOUS FROM THE LACK OF HIS FOOTPRINTS IN THE SNOW ANYHERE ELSE AROUND THE PROPERTY.. THIS IS NOT A COMPANY I CAN TRUST TO DO THE RIGHT THING. SORRY IT DID NOT WORK OUT. Thank you,