About this provider in Lake Katrine
Critterex provides Bug control, wildlife removal, home inspections, leaf gutter guards, and more to the Hudson Valley, NY area.
Rating breakdown from customer reviews
5
154 reviews
Customer reviews for Critterex LLC
Kaiba quint
The owner at critterex was completely rude to me on the phone. Way overpriced. He was no help at all. Choose someone local
Provider response
Hi Kaiba, are you sure you have the correct company? We have never spoken and definitely will never be rude.
Jason Cammorata
Norman and his team are the best. Patient, calm, kind, reliable and effective. Thank you
Provider response
Thank you for the great review. We appreciate your support and glad Norman and the team could help. Don't hesitate to reach out if you ever need us again.
Adam Pizer
Very happy with Critterex. Norman was very responsive and quickly resolved my pest problem in a professional manner. Definitely recommend.
Provider response
So glad! We are here for you whenever you have a pest problem.
William Dunseith
Prompt, courteous, and fast! A+
Provider response
Thank you for the kind words. We truly appreciate your support.
Jan McGuire
Norman is extremely knowledgeable about what was needed for the immediate removal of my pest problem and prevention. He also supplied me with information for future prevention. His kind and expertise attention to my concerns and situation were outstanding. I can't recommend Citterex highly enough !
Provider response
Thank you so much for your wonderful feedback! We’re so glad to hear that Norman was able to take care of your pest problem and provide helpful prevention tips. He truly takes pride in making sure every customer feels informed and supported. We really appreciate your recommendation and your trust in Critterex!
Don Cohen
Norman did a fantastic job of relocating a red squirrel family from our attic last year. As they tore up a lot of insulation, Norman did a super efficient job of cleaning up the mess before the cold weather sets in. Highly recommended!
Provider response
So glad our exclusion methods were a success! Glad we could help. <br>
Anonymous User
Stopped yes actually STOPPED the mice from coming. The only company that does a real exclusion and stands behind their work. After first exclusion attempt failed they honored warranty and came back and found problem and fixed for no extra charge. Yes it was expensive but better to pay up front and actually solve the problem vs typical pest control companies who make continuous money by NOT solving the problem. Recommend highly for both high quality of work and for honoring a one year warranty. Easy to work with and nice folks.
Provider response
Wow, thank you so much for sharing your experience! We’re thrilled to hear that our exclusion work made a real difference and that our team was able to make things right under warranty. It means a lot that you recognize the value of a true, lasting solution — that’s exactly what we aim for! We really appreciate your recommendation and kind words about <br>our crew.<br>
Tyler Zitz
They came out quickly and resolved my pest issue promptly. Great company I will certainly use them again.
Provider response
We appreciate your kind words! Glad we could help!
laura buccieri
Norman is the best in the business. I’ve called him multiple times for different wildlife issues and he always answers promptly and gives spot on advice and treatment. Would recommend him to anyone looking for quality wildlife and pest help.
Provider response
Thank you! So glad we could help!! He is great!!! Will be sure to pass on your kind words<br>
J F
WOW!!! I am very impressed with Norman's sincere effort to help remedy my critter problem. Unlike the many other companies that I called, he was local (only ten minutes away) and showed up in less than 24 hours!! The other businesses were giving me a week waiting time, with people located in various parts of the world; convoluted scheduled appointments and not actually doing any work. Norman answered my phone call (no leave a message/no pressing of buttons)... a real live capable caring person ready to solve problems and at a fair price!! I will absolutely call CRITTEREX with any critter problem I may have in the future!! Thank you for operating a business where both customers and critters are cared for in a humane fashion!!
Provider response
Thanks for your vote of confidence, we look forward to assisting you in the future.
Michael Solow
We have worked with Critterex on a couple of projects in the past year. First it was getting rid of bats in our attic. Then it was removing a squirrel nest from our chimney and then adding protective steel screening to the chimney top. Nothing but positives all around. Great work all around!
Provider response
Thanks Mike, and for saying "nothing but positives all around". Looking forward to assisting you again.
Ken McCarthy
Norman from Critterex solved a difficult problem for us. Yellow Jackets had built a nest in the top floor ceiling of our house with entry through a tiny hole in the second story eve. The first try didn't work, so he came out two more times to blow a non-toxic powder into the nesting area. He was patient, confident, and is a real pro. He uses non-toxic pesticides which is great, especially in the house. We will not hesitate to call him if we have any other critter problems!
Provider response
So glad we could help!!
Joanne Shaloiko
I had a very large rat snake that wove itself in and around my outdoor lattice. Critterex was able to get to my home within 30 minutes of my call (as promised) to efficiently and safely remove “Mr. Slither”. Caleb was kind and professional and within minutes bagged this creature. He reassured me it would continue to live and be relocated miles away from my home.
Provider response
Glad we could help! I will be sure to pass on the compliments!
Sharon Knight
Mr. Norman, I'm truly grateful for your professionalism and for how you made me feel. I reached out to you do to a squirrel problem. You assured me that you'd come out the next day. I actually doubted the appointment because no other company could come out that soon for a new customer. You not only came out, you educated me, which prepared me for any future problems. You're truly a blessing and you'll definitely get a call for any future problems, though I pray not. You're a solid ""100"
Provider response
Thank you so much! So glad we could help!
Tammy Jordan
Norman was great - highly recommend CrittereX for your wildlife removal / proofing needs. He helped identify entry point for rodents and laid traps for one of our rental properties, greatly appreciated!
Provider response
We’re thrilled to hear that Norman was able to assist you with your wildlife concerns and help identify those tricky entry points. We truly appreciate your <br>trust in Critterex, we will be here if you need us again.
Rakesh Singh
Norman did a truly impressive job in capturing a large Eastern rat snake we had on our roof (see video if you can handle seeing snakes…). He was quick and very responsive even at the end of the day. He also provides other maintenance pest services that seem like valuable options. We would definitely use him again!
Provider response
So glad we could help!!
Bill Brennan
Norman helped me identify several rodent entry points that I had not been able to find on my own! Very helpful. Now that they're sealed up, this might be the end of our struggles with attic invaders. Much appreciation for all the expertise that he brought
Provider response
Thank you so much for your kind words! We're thrilled to hear that Norman was able to help you track down those hidden entry points and bring some peace back to your home. It's great to know that sealing them up has made such a difference. We truly appreciate your trust in us, and we're always here if you need anything in the future!
Laura Ng
CrittereX helped seal up our home from pests in a professional and timely manner. They also came immediately when we called about some snakes inside of our home. They were able to search our home to find and catch the snakes that were there. I highly recommend this service for any pests you may encounter in your home.
Provider response
Thank you so much for sharing your experience! We're thrilled to hear that CrittereX was able to address your pest concerns quickly and effectively. It’s great to know that they took care of the snakes in your home with such professionalism. Your recommendation means a lot, and I’m sure it’ll be helpful to anyone looking for reliable pest control services. Stay safe and pest-free!
Kathy Linder
Highly recommend Critterex. A squirrel was attempting to get into my house via the upper siding. I called Norman, and the next morning he came to the house and sealed up where it was trying to get in. Great job!! Once again, I highly recommend Critterex!! A groundhog decided to live under my back porch rent free, lol!! I called Norman and he very thoroughly explained the wildlife removal/exclusion process. Daniel did an amazing job of setting up the galvanized fencing, and sealing up a couple of holes in the masonry, and also on the kick plate of the porch step. He also was great about answering any questions I had!!
Provider response
Thanks Kathy! Glad we could help!
Doug Strittmatter
Told me the ONLY solution to my squirrel problem was a $15,000 fence without even coming to look at it.
Provider response
Hi Doug,<br>Sorry I was honest but it’s best to pull off the bandaid quickly. Trailer homes are near impossible to seal up unless you are willing to pay for the entire underbelly to have wire mesh added.
Seth Smith
Thay did not respond
Provider response
Hey Seth, we never got a call or email request from you? You are in NC and we are in upstate NY so I know this is a bogus review, I'm just wondering why? Also note that we will not pay any ransom fee to remove your review either.
Pest control near Lake Katrine compare other New York markets
Back to all Lake Katrine exterminators or the full New York directory.
Treatment and cost guides before you call
Ratings and reviews are sourced from public Google Business Profile data and reflect the date they were collected. They are not verified by this site and may change. This site is free to use. We may be paid by the companies listed here when you call or submit a request, which can affect where and how they appear. We are not a pest control provider and do not endorse, warrant, or guarantee any company's work, licensing, or pricing — always verify those directly.