About this provider in Hudson Falls
Bug-U Pest Control is a family owned, locally trusted pest control company for over 25 years, in Upstate NY. We offer a wide range of services to both commercial and residential customers, including insect & rodent control. Experts in carpenter ant extermination, termite extermination, tick & mosquito, wasp, bee…
Rating breakdown from customer reviews
4.9
283 reviews
Customer reviews for Bug-U Pest Control LLC - Upstate, NY
Dianne Mathis
The young man that checks our traps does an extremely professional job.
Provider response
Hi, Dianne. We appreciate the five-star rating, and are glad we could provide you with a positive experience! Thank you for taking the time to share your feedback. We strive to deliver excellent service to all our customers, and it's rewarding to know that we met your expectations. If you ever need our assistance again in the future, please don't hesitate to reach out.
David McNierney
Very thorough and effective pest control service again.
Provider response
Hello David, we extend our sincere appreciation for the feedback you've provided. Your thoughts and perspectives are incredibly valuable to us. We want to express our heartfelt gratitude for taking the time to share your insights with us. Thank you for your important feedback. Bug-U Pest Control is here for all your pest control service needs.
Patricia Sheehan
Excellent service and always very professional!
Provider response
Hello Patricia, thank you so much for your kind words! We truly value your feedback and are delighted to hear that you had a positive experience with us. It brings us joy to know we met your pest control service expectations.
Salvatore Grasso
These guys were referred to me by my realtor - Christine McKee of Hunt Real Estate in Bolton Landing. As with prior referrals, she was right on target! Bug-U-Pest Control did a superb job at attending to my pest matter in a timely manner. They were punctual, professional and provided great advice while addressing my situation. Their administrative staff and field service technicians were a pleasure to work with, and I would highly recommend using them. Job well done by Christine and Bug-U-Pest Control. Thank you.
Provider response
The entire team at Bug-U Pest Control is incredibly pleased to learn about your recent positive experience with our services. Your contentment and happiness with the results we provided are of utmost importance to us. We truly value your feedback and are grateful that you took the time to share your thoughts with us. Thank you kindly Sal.
Mike Penfold
Very friendly and courteous to deal with and the product and service have been excellent. The service technician James is fast and courteous!
Provider response
Hi Mike,<br><br>Thank you for taking the time to share your positive experience with Bug-U Pest Control. We are truly grateful for your feedback, and we are glad to hear that you are satisfied with our services. Your loyalty is important to us, and we appreciate your business.<br><br>We look forward to serving you in the future. Please don't hesitate to contact us if you have any questions or concerns.<br><br>Sincerely,<br><br>The Bug-U Pest Control Team
kalyn nabozny
We have used Bug-U for two seasons and continue to be very happy with their service. They are punctual, knowledgeable and professional. I would recommend them to anyone looking for pest services.
Provider response
Bug-U Pest Control is very pleased with your service satisfaction. Thank you for your support and business with us.
K
Very punctual and easy to work with. It was today?
Provider response
Thank you very much for choosing Bug-U Pest Control. We’re looking to satisfying your needs in the future. Thanks again for selecting our local pest control service company.
Robert McGough
The representative, Jim did a thorough job and was great to work with. Always pleasant to deal with the professionals at Bug-U.
Provider response
Hi, Robert. We are thrilled to learn that you had a positive experience with us! We're glad to hear that Matt was personable and knowledgeable during your interaction, and that Karen made the appointment-setting process easy for you. Thank you for your recommendation, and we appreciate your kind words about our team's service.
mike chaves
Always on time always do a fantastic job and always are concerned about the customers. All in all a great business to do business with !
Provider response
We are delighted to hear from you, Mike! Thank you for choosing Bug-U Pest Control LLC for your pest control needs. We truly appreciate your business and are glad to have been able to assist you effectively. Our team at Bug-U Pest Control LLC strives to provide the best service possible to all our customers, and we're happy to know that your experience with us was a positive one. Your satisfaction is our top priority, and we're pleased that we were able to meet your expectations.<br><br>We understand that dealing with pest issues can be stressful, and we're glad we could alleviate that stress for you. Our trained technicians work diligently to ensure that each job is completed thoroughly and to the highest standards. Should you need any further assistance or have any questions in the future about pest control or our services, please don't hesitate to reach out to us. We're always here to help and look forward to serving you again if the need arises.<br><br>Once again, thank you for your trust in Bug-U Pest Control LLC. We value your feedback and appreciate you taking the time to share your experience with us.
Marie Linehan
I was very impressed with James, who did a very thorough job. I would hope to have him come next year as well. Thank You!!
Provider response
Bug-U Pest Control is very pleased with your complete satisfaction with our pest control service. We appreciate your feedback and we’ll continue to give our best efforts to each service our team members perform at your property. Thanks again for the positive Google review, we appreciate your business.
gayle greeno
I've been very pleased in my dealings with Bug-U--courteous and professional each time. The mice are in retreat and cat is upset over losing her quarry!
Provider response
Thank you so much for your incredibly kind words! Bug-U Pest Control LLC genuinely appreciates your positive feedback. We're absolutely delighted that we could assist you with your pest control requirements. Our team is fully committed to delivering outstanding pest control services, and we're sincerely grateful for the trust you've placed in us. We appreciate it very much, Gayle!
Gary Fishlock
Timely, professional, and complete
Provider response
We deeply appreciate your feedback! Your insights are incredibly valuable to us. Thank you for taking the time to share your positive & experience with Bug-U Pest Control LLC. We're always striving to improve, and to exceed our valued customers expectations. Thank you again Gary, we truly appreciate your business! #BugUPestControlLLC #GoogleReview #CustomerService #PestControlNearMe #PestControl #LocalPestControl #PestInspection
Tatyana Khazen
Responsive, polite, professional, easy to reach, overall nice to work with: both the office staff and techs. Have been using this company for the last 3 years and recommended to all my friends and neighbors.
Provider response
Hi, Tatyana. We must have done something right to get such a good rating from you. We really appreciate you taking the time to leave us this feedback! It's always wonderful to hear from satisfied customers like yourself. Your positive review means a lot to our entire service team and motivates us to continue providing the best pest control service possible. Thank you again for your support and for choosing Bug-U Pest Control for your pest control needs.
Scott Severance
Very good! Personable technician. Friendly staff. Applications did away with any issues.
Provider response
We are absolutely thrilled to learn that you had a positive experience with Bug-U Pest Control LLC. Your feedback is greatly appreciated, and it means a lot to us that you took the time to share it. Thank you very much! We truly appreciate your loyalty and business Scott. #bugupestcontrolllc #Pestcontrolnearme #Localpestservice #Google #Googlefivestarreview #locallyownedbusiness #Happycustomer #Pestexterminator #ExterminationService #UpstateNewYork #Localpestcontrolcompany #ThankYou
John Long
3rd year with your services. Very pleased. Like the new AI gal. Could I have her #. HAHA
Provider response
Hello John, I’m glad we had the opportunity to connect the other day. You mentioned the one star ⭐️ rating was by accident and that you are happy with our performance. Please reach out to our support team at our office if you need help or assistance, editing the Google review, as we discussed. Thank you John, we appreciate your business and loyalty to Bug-U Pest Control.
Angela Jack
Job well done. They sure do spray everything.
Provider response
Hello Angela, Bug-U Pest Control truly appreciates your positive feedback and is grateful for your business! We're striving for excellence and would be thrilled if you considered raising your rating to a full 5-star review. Please feel free to reach out to our office if you have any questions or if there is anything we can do to improve your experience.
Janice Kerman
the service person was friendly, and thorough. All positive
Provider response
Hi, Janice. Your feedback is highly appreciated. We're glad to hear that you found our service person friendly and thorough. It's important to us that our team provides excellent service, and we're pleased to know we met your expectations. Thank you for taking the time to share your positive pest control service experience with us. We value your review and look forward to serving you again in the future!
Darlene Rozell
Bug-U-Pest has worked with me to resolve mice issues and insect spraying outside. The service tech, James, is very nice and knowledgeable. He remembered that I was interested in outside traps for chipmunks and mice. On his recent scheduled appointment for insect spraying, he also brought the outside traps, saving me an additional service call. Bug-U-Pest is competent, friendly and easy to deal with.
Provider response
Hello, Darlene. We appreciate you taking the time to share your positive experience with us. We're thrilled to hear that our service technician, James, has been so helpful and attentive to your needs. It's wonderful to know that he remembered your interest in outside traps and brought them along during your scheduled insect spraying appointment. We always strive to provide efficient and personalized service to our customers. Thank you for recognizing our team's competence, friendliness, and ease of working with. We value your trust in Bug-U-Pest and look forward to continuing to serve you.
Tony Goncalves
Did a good job. I will withhold one star to see how the treatment lasts.
Provider response
Hi, Tony. Thank you so much for leaving us a stellar google review! We truly appreciate your feedback and are glad to hear that we did a good job with your pest control service. We understand your decision to withhold one star to evaluate the long-term effectiveness of our treatment. We stand behind the quality of our work and hope that you'll continue to see highly positive results. If you have any questions or concerns about the treatment in the future, please don't hesitate to reach out to us. Bug-U Pest Control will always stand behind our pest control treatment and service for our valued customers. Thanks again, Tony.
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Ratings and reviews are sourced from public Google Business Profile data and reflect the date they were collected. They are not verified by this site and may change. This site is free to use. We may be paid by the companies listed here when you call or submit a request, which can affect where and how they appear. We are not a pest control provider and do not endorse, warrant, or guarantee any company's work, licensing, or pricing — always verify those directly.