Provider profile

Sweeney's Pest Elimination

4.9 stars from 330 customer reviews · 210 S Main St, Homer, NY 13077

  • 4.9 out of 5 stars
  • 330 customer reviews
  • Homer, New York
  • Open 7 days, Early hours, Evening hours
4.9
Rating
330
Reviews
Yes
Claimed
Yes
Website

About this provider in Homer

Founded in 1996, Sweeney’s Pest Elimination has been serving the pest control needs of Ithaca, NY and the surrounding area for over 25 years. With no contracts to sign and a commitment to eliminating your pest problem at its root, Sweeney’s Pest Elimination provides the residential and commercial services you need…

Pests handledsquirrels
Praised forprofessionalpersonableknowledgeable

Rating breakdown from customer reviews

4.9

330 reviews

5
316
4
6
3
3
2
1
1
4

Customer reviews for Sweeney's Pest Elimination

EW

Elisabeth Wentlent

5mo ago

Highly Recommend!! We had a bit of a bee emergency in our home and Sweeney's was honestly a god send. Customer service was really patient and kind, and then responsiveness of Mike and his team was incredible.

Provider response

We are so glad to hear you had a great experience Elisabeth! Thank you for taking the time to write and let us know.

WM

Wyatt McDonough

5mo ago

The technicians are really good guys, I'm asking the office personal to please give me a 24 hour notice ahead of their coming to spray, so I can notify my tenants ahead of time.

L

Loosh1swim

5mo ago

Brandon and Zach completed gutters and downspouts today. Excellent service. Prompt, professional, and personable.

Provider response

We're so thrilled you had a great experience. We appreciate you taking the time to leave us a review!

LD

Lisa Davis

7mo ago

All the technicians have been very thorough, explain things well and my tenants house is cleared of roaches finally! They had a problem there! Just one more time to make sure. Thank you.

Provider response

Thank you for taking the time to leave a review. We’re glad to hear our technicians were thorough, took the time to explain everything, and that the roach issue has finally been resolved. We’ll be sure to complete the final follow-up to make sure everything stays clear. We appreciate your trust in our team!

PA

Pat Amato

7mo ago

I have been a customer of Sweeney's Pest Elimination for some time now and I am always more then satisfied with the customer service, the folks who perform the service and the quality of the work. I have recommended Sweeney's to many friends and they all feel the same way I do. Brandon O'Neil was the person who worked on my gutters today. He was a pleasure to talk to and did an excellent job. Looking forward to seeing you guys in the spring.

Provider response

Thank you for being such a loyal customer and for taking the time to share this. We really appreciate the recommendations to your friends and are glad to hear they’ve had the same experience. Brandon will be happy to hear your kind words, we’ll be sure to pass them along. We look forward to seeing you again in the spring and appreciate your continued trust!

PT

Paula Twomey

7mo ago

Dave came over early after calling to confirm a good time. He was professional and gave expert advice. Thanks, Dave, for professional service.

Provider response

So glad you were happy with the service, Paula!

WM

Whitney Meeker

8mo ago

Luis Fernandez is a great guy, told me what he was gonna & where, did it & he was gone. Very nice personality & knew what he was doing. Sweeney’s is the best!

Provider response

We’ll definitely share it with Walter! He does a great job keeping things quick and clear. Thanks for calling us the “best game in town,” that means a lot.

KA

Kathleen Abbatoy

8mo ago

Very professional and knowledgeable.

Provider response

We appreciate your review, Kathleen!

KS

Katie Stettler

8mo ago

High quality job done quickly!

Provider response

We appreciate the review, Katie!

JG

judith gentleman

9mo ago

Sweeney's did a great job (gutter cleaning), as always. We recommend this company without reservation. Devan was efficient and pleasant. We hope to see him again.

Provider response

We appreciate the endorsement Judith!

KM

Kathryn Mapes

9mo ago

I had the leaves removed from my gutters.

Provider response

Thank you for leaving us a review, Kathryn!

JB

James Bailey

9mo ago

Great job w cleanup and a nice guy

Provider response

Thanks for sharing your experience! We’re glad to hear our technician left things spotless and made a good impression, we’ll be sure to pass that along to the team.

TG

Terry Garahan

9mo ago

Taylor was great. He was efficient and careful. Good clean up. Thanks

Provider response

We really appreciate you recognizing Taylor! He takes pride in doing the job right and leaving your space just as clean as he found it. Thanks for choosing Sweeney’s!

PC

Pete Civello

10mo ago

David did a great job. He was on time and performed thorough work.

Provider response

Thanks for the great feedback! We’re glad to hear David took good care of you and that you were happy with the service. We’ll be sure to pass along your kind words to him and appreciate you choosing Sweeney’s Pest Elimination to get the job done right.

ML

Michael Loparco

10mo ago

Great technician! Amicable, knowledgeable…. Brave. David Duncan suited up and dealt with the little monsters, European Hornets, on a professional level . After a couple of days, as he advised, they are gone. Amazing! We are so thankful. We will continue to use their services whenever needed.

Provider response

Glad to hear our technician tackled those “little monsters” for you! It’s great when the advice works just as planned. We really appreciate your trust and look forward to helping whenever you need us.

KT

Katrina Thorne

10mo ago

My experience with Sweeney's Pest Elimination was great. It began with excellent customer service when I called on a Friday afternoon to request the spider elimination. David came out to the house on Monday morning continuing the great customer service and professionalism. I will definitely recommend to anyone.

Provider response

We really appreciate you taking the time to share this! We’re glad our team could make things easy from your first call through David’s visit. Thanks for trusting Sweeney’s Pest Elimination and for recommending us to others!

KP

Kathleen Perkins

10mo ago

Always a pleasure doing business with a reliable company and pleasant technicians. Customer Service is the best,

Provider response

Thank you for your kind words and continued trust! We’re proud to have such a dependable team and truly appreciate customers like you who notice the effort. It’s always a pleasure working with you.

BM

Barb Musok

10mo ago

Logan was a pleasure to work with. He was personable, professional and patient with us. I will definitely ask for him when we need additional services. Thank you!

Provider response

Thank you for sharing this! We’re glad to hear Logan made such a great impression, we’ll be sure to pass along your kind words. We appreciate your trust in Sweeney’s Pest Elimination and look forward to helping again whenever you need us.

LM

LaDonn Martin

10mo ago

Logan was great! He was friendly, professional, and knowledgeable. He took care of my yellow jacket problem quickly and effectively. Whenever the need arises, I call Sweeney's for top notch service.

Provider response

We appreciate you taking the time to share this! Glad to hear Logan took care of your yellow jacket issue so quickly. Thank you for continuing to call on Sweeney’s Pest Elimination, we’re always happy to help!

KC

Kathleen Coudriet

1y ago

Technician arrived at appointed time. Fully explained what he would be doing at my home. He was very courteous and I would highly recommend Sweeney’s to friends and family.

Provider response

Thank you for the great review! We’re glad we could help and appreciate you trusting Sweeney’s.

CK

corinna kruman

2y ago

I’m

Provider response

Corinna, it looks as though you didn't finish writing a review. We would love to hear about your experience, especially if it didn't meet your expectations. Please call and speak directly with Management!

SA

Steven Anderson

2y ago

Sweeney's shows squirrels in their pest "library" but they apparently do not want to deal with squirrels. Rather than say that up front the technician quoted an "exorbitant" [his word] fee that no one would ever pay. Got wildlife? Call the DEC instead.

Provider response

Hi Steve, we understand your frustration in that we couldn’t provide an affordable solution to you and we would be happy to explain. To answer to your concerns;<br><br>You have red squirrels. If it had been grey squirrels, they only disrupt the roof whereas red squirrels are more difficult to control meaning that we have to proof along the foundation as well as up high, making this actually two proofs that had to be completed.<br><br>For a foundation proof, our Technicians need to dig 8-12” along the peremiter of the structure of your home and bury the material. This particular job needed four techs and eight hours to complete. We estimated at least three rolls of hardware cloth which are several hundred dollars per roll. Due to the way the structure of your home was built (having access under the addition) there is even more work required to prevent them from getting in there. The squirrel doors are $300 per as well.<br><br>This is what was needed to complete the job the right way. We uphold honesty and transparency, supporting our technician's reasoning that the elevated cost resulted from a challenging and uncommon situation. Our commitment is to deliver quality work rather than compromising on effectiveness by reducing prices. <br>-Tami, GM of Sweeney's Pest Elimination

BE

Bridget Elise

4y ago

We specifically scheduled an appointment for a date and time we would be present with Sweeney, and talked through this extensively with them. They sent an email Tuesday afternoon stating they would be there between 8 - 8:30 am on Wednesday. I was at my desk by 7:30 a.m. Wednesday in our 700 sq. ft. house that looks directly outside. Our 80# dog who barks at anything was put outside in the front yard on her lead at 7:40 a.m. and brought back in at 8, to make sure she was not a nuisance to the exterminator when he arrived. At 9 a.m. my husband called Sweeney to ask when the guy was going to arrive because he had not been here yet. The office claimed that he had been there already and left our house at 7:54 am. This is impossible because their van / exterminator was not present for the 7:30-8 am duration when our dog was outside in the front yard where the hive we specifically needed sprayed exists and I was working at my desk (looking directly out onto the deck) where they have also sprayed in the past. Sweeney confronted us directly about this when we protested paying the bill, claimed they would "check their technician's GPS," and completely ignored and disregarded all of the details about why the claim that he was there was impossible and untrue. We also have an outdoor security camera which validates their technician was not there at the time they claim he was. They were also extremely rude and dismissive of the FACTS STATED clearly that the reason the spraying was supposed to be scheduled today in the first place at a set time and date was so that we were present and actively there for the spraying to ensure the bees didn't come into the house. While we commiserate with the fact that their technician must have accidentally gone to the wrong house or some other confusion occurred, it is mind boggling that they would think it is acceptable behavior for them to try to get us to pay $210 for services that did not occur, at a time for which they were specifically not scheduled, without presenting any evidence such as photographs provided / a signature obtained / anything left at the house to validate their false claims. Highly recommend against these dishonest business practices.

KK

Karl Krauss

5y ago

Will not be doing business with Sweeney's again. They started off fine enough and sprayed for ants. I scheduled for them to come do a an exterior spider spray. The day of the spray, only about an hour before scheduled window, they canceled. Not with a phone call mind you, but via email. So I didn't even find out until later in the day. I was highly annoyed but decided to let them reschedule. They canceled the reschedule due to rain and just now canceled tomorrow's appointment for whatever reason. At least this time they called, but 3 cancellations in a row where I could have had this done over a month ago is unacceptable and unprofessional. Will be taking business elsewhere.

GB

George Buckley

5y ago

My daughter (first time homeowner - different last name!) used Sweeney's for wasps. The technician and company were prompt and courteous but the service was ineffective. The technician told them that he didn't know how to deal with wasps in a bathroom vent (which was their problem). So, he sprayed and said to call in case they continue to see wasps in the house, not mentioning that there would be another charge. A more permanent structural solution is likely called for here, but an ineffective spot treatment is what was provided. A waste of money. I reached out to the company, and the best they would offer was a 20% discount on further service. This is the only negative experience that these new homeowners have had with local businesses. BTW - I got involved in this issue in an effort to help while the couple was in the hospital having our grandchild -- the service was urgent due to arrival of a newborn.

BS

Brenda Schaap

7y ago

They are very informative but very expensive

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