About this provider in Hicksville
Safeguard your Long Island, New York home or business with EcoShield Pest Solutions, the name you can trust for eco-friendly pest control. From Termite Control, Mosquito Control, Bed Bug Treatment, to Rodent Control, our licensed technicians offer effective and family-safe solutions. Whether you nee
Rating breakdown from customer reviews
4.8
5,424 reviews
Customer reviews for EcoShield Pest Solutions
Mike O'Connor
Disgusted by the lack of care of the installation tech and their customer support team. I’ve been a customer for a few years now and opted to add an additional service. The technician made a mess of my freshly mulched flowerbeds, and couldn’t take ten seconds to cleanly install the stations at my home. When I reached out to customer support, the person who called me said we’ll tell the techs to be cleaner in the future and did nothing to solve my concern/issue. For an expensive service, the t
Provider response
Hi Mike,<br><br>Thank you for sharing your experience, and for being a loyal customer over the years. We appreciate you taking the time to detail your concerns regarding the installation and your interaction with our support team. Our technicians are trained to be respectful of customers' property,
Leslie Shi
Very disappointing experience — beware of misleading sales tactics. I originally had a great pest control company, but one day an EcoShield Pest Solutions salesperson came to my door and gave an extremely persuasive pitch. I have to admit their sales tactics were impressive, but they failed to mention that there would be a termination fee if I decided to cancel the contract early. I was pressured into signing on the spot. Unfortunately, their actual service was very unprofessional. The technicia
Provider response
Hi Leslie, thank you for sharing your feedback.<br><br>We’re sorry to hear about your experience and appreciate the opportunity to clarify. At EcoShield, we aim to provide clear and transparent communication with every customer. During signup, we follow a 3-step verification process that includes a
Kimberly Treamer
The service doesn't work! If I could leave NEGATIVE stars I would! They lock you in a contact with requirements that need to be met, for a service/treatment to your property that will send every creepy-crawlie thing you are treating for, from your land into your house. At which point to clear the residence, your would then need to pay them to come back. If you do what I tried to do which is to keep pending/pushing off the services until your 1-year contract is up, so you can cancel without
Provider response
Hi Kimberly,<br><br>Thank you for taking the time to share your feedback. We’re sorry to hear about your experience and understand how frustrating this must feel. Our service is designed as a progressive treatment plan to provide long-term protection for your home, and it’s backed by our 100% Servic
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