Nature's Way Pest Control - Upstate NY

Our technician, Kevin, is so polite and professional! He explains what he's going to do thoroughly and goes about his work respectfully and efficiently.

Scott was wonderful! He explained everything in detail and was very knowledgeable and friendly. I appreciate the call before he arrived and that he was right on time. We were given promp service and great communication. Highly recommend.

Jeremy has been my technician from Nature’s Way for close to a year now. He’s been key in all aspects of carrying out my monthly plan of pest control. He’s been troubleshooting points of entry for mice, treating and keeping up with bait stations, and most recently completing foam and mesh treatment to my entire house perimeter to help prevent further entry. He’s always on time and courteous to give us a heads up when he’s on his way. We trust his communication and recommendations, appreciate his commitment and honesty, and love how much he respects our home and interacts with our animals. In all the years we’ve had pest control services he’s hands down been the best of the technicians, and we’re glad he’s assigned to care for our property every month.

Great service from a great guy. I highly recommend.

Great service! Always quick and courteous. I huge difference in pests too.

Our usual person did not come. The guy who didn’t apparently was told how to get into our house so he only did the exterior and was only there 6 minutes

Josh is always very kind and considerate. He always calls me before he comes so I can make sure the garage doors are. Open and my dogs are inside. I really appreciate him.

Nathan is great. Even with deep snow, he does the best he can. His is proactive in watching for ants and other pests.

Austin was so informative and did a thorough inspection of my home. I feel very confident using Nature's Pest!

Update/edit* Going on 5 years now, still holds true: Nature's Way has been providing quality coverage to our home for over 6-months and it shows (or should I say "doesn't show" pests!) They send timely emails regarding their treatment day, their service providers call to arrange treatment time, and they are knowledgeable and courteous. Money well spent to protect from damaging insects and nuisance varieties as well.

Very personable, knowledgeable, thorough.

Have not had to worry about mice are other critters getting in my home since I've been using Nature's Way pest control. Or other pests. Josh is always courteous and mindful of your time.

I have had this pest control service for about a year now and any time they provide service it is always very professional and the service providers are always very friendly and helpful. I definitely recommend Nature’s Way to anyone who is looking for a pest control company. All of their products are safe for pets and children and they do a great job of keeping your home clean and free of pests.

Matt was polite, quiet, and efficient. He explained what he was doing this visit and what would be done next time.

Kevin is so knowledgable, and he took extra time to make sure that he did everything needed to take care of our pest control needs.

Great service

Came out 3 times for a flea infestation spent 10 minutes each visit spraying and left. Didn’t tell us what it is we thought it was a flea infestation. A month later still have the same issue. And we called them to tell them it was worse and the guy on the phone said he’d put it in the notes for the guy who came When asked he said he said never got a message. We spent a lot of money for absolutely nothing. Buyer beware !

If you want to be over charged and have them do nothing then use this company. They are terrible

Didn't get rid of the problem mice. Never checked the dryer that they were coming in at. The floor vents my bed was ruined it was awful. Got no help and the price i paid for the help was almost 200.Then wanted almost 80. Dollars a month for what ? I'll never deal with a company that takes your money and doesn't fix them problem.

Hire them to eradicate ground hornets. Spraying didn't work and had to pay $75 for return to dig out the nest, which the tech said should have been done the first time. Work is not guaranteed. Hired them to spray for ticks and dogs continued to come in with ticks on them from the treated area through the year, so I cancelled. Twice showed up the following year to treat the yard and I explained I had cancelled. Now several months later I have been billed again for services I don't want and did not receive.

Unreliable and did not solve the problem after a year and a half of service. Our appointments were either rescheduled or the tech showed up on the wrong day and service could not be performed properly. We called specifically about ants in our home and have not seen any improvement since they started. We tried to stick with them and intermittently received service from someone who seemed to care, perhaps the owner or manager. At the end of the day they failed us too many times.

Never been treated so bad by management before in my life. Rude, interrupted, and not listened to . Tried to work with him and just kept being interrupted . No call , no shows twice , multiple times schedules changed halfway through the day, and billing issues also. I’ve never written a review before, so this shows how upset and disrespected i felt .

We had mold remediation done costing us nearly $2600 but it was not done correctly. The "independent" inspector from Shield Guard, that took nearly two months to return my call, signed off on this without even coming back to inspect or take pictures.. NOW i have to pay for the job again prior to selling my home.. What a Racket and WOULD NOT RECOMMEND having Nature's Way ever treat my home again and DO NOT USE Shield Guard home inspection service.. would recommend just taking the $3000 total for the work and burn it, because that will be the same result.

Terrible experience. They didn't use working traps, offered a "free" week of trapping to make up for the wasted week, I agreed to that but they never came back. Called multiple times to try to fix it, got a different story from the office each time. Waste of time and money, I had to call another company

DO NOT USE NATURE"S WAY FOR BAT EXCLUSION. I first contacted Nature's Way Pest Control in Fall of 2022 to address a bat problem at our camp. They theoretically installed an expensive one way valve and roof line seal and foam in the ridge cap. Not to mention they charged me for a lift which they got stuck on the property causing damage to my yard which they never contacted me about. The following Spring we still had bats. Nature's Way was prompt at returning to provide an additional valve. HOWEVER, this spring we still have bats. It was a complete waste of time and money. Not too mention we still have bats. I just had a second opinion and was told, " . . . inspection showed three separate very prominent entry points for bats in the home, one on the lower right front porch and two on the rear roof side (original area of concern). Many other potential entry points were noticed as missed or inadequately addressed in previous exclusion efforts."

I’m not sure how this company is with pest control but I would never use them for my attic insulation again. They had to come twice because they made a mistake the first time and the problem still isn’t fixed. I’m going to go with a different attic insulation company for any future issues. The biggest reason for this one star review though is the lack of communication. These people never get back to you. You have to call and call and keep on them to get any kind of information. Every time I called it felt like the receptionist had no clue what I was talking about. Everybody just seems very confused and unknowledgeable. It’s just very aggravating to deal with