Provider profile

Dial A Bug Pest Control

4.5 stars from 312 customer reviews · 548 Cherry Ln, Floral Park, NY 11001

  • 4.5 out of 5 stars
  • 312 customer reviews
  • Floral Park, New York
  • Open 6 days/week
4.5
Rating
312
Reviews
Yes
Claimed
Yes
Website

About this provider in Floral Park

Dial-a-Bug pest control has been serving NYC and the New York Metropolitan area since 1969. By providing effective, low cost protection from termites, bed bugs or other insects for Residential, Commercial and Industrial properties, we have grown into one of the largest regional pest control companies in New York.We…

Rating breakdown from customer reviews

4.5

312 reviews

5
249
4
18
3
2
2
9
1
25

Customer reviews for Dial A Bug Pest Control

MM

Michelle Martin

1mo ago

I am not happy with this company that my building's management continues to send to treat my apartment infestation. They came 4 times in the past 2 years and administered two treatments each visit. so far, they've failed to get rid of unwanted pest. 2024 Their services were first rendered in my apartment The technician did a lackluster job of treating my apartment, spraying their chemicals, setting off foggers, and then leaving in under 15 mins. The technician returned for the follow-up 7 days later, poorly administered chemicals set off foggers, and left in under 15 mins. 2026 Their services were again rendered in my apartment, sent by my property manager for the same pest infestation. The technician shows up after running extremely late and swiftly carries out his task ineffectively and left within 10 mins after his arrival. The follow-up visit again the technician very poorly spray chemicals set off foggers all in under 10 mins and left I timed him each visit. Each of the two years they've treated my apartment, the results have been unsatisfactory, and poorly administered. Same end results, no erratication same pest infestation.

Provider response

Good morning, <br>we will never leave a customer unsatisfied with our service. Please call the office and schedule a time we can take care of this for you.

CC

Cheryl Charles

1mo ago

Chris Lucian was very Considerate, helpful answer all my questions asked if I had any questions comfortable to be around

Provider response

Thank you for taking the time to give us this excellent review. We value your business.

SS

SHARON SCHOCHNER

2mo ago

I have been using Dial A Bug for 48 years for the company I worked for and for my home. Their service providers are polite and get the job done. I have recommended them to anyone that asked my for an eterminator. I have started with the original owner and have contined with Dial A Bug. Thank you all for the great service .

Provider response

We appreciate your years of loyalty as a customer, we value your business! Thank you for the great review.

LB

Leon Brown

4mo ago

Chris l is a great tec he listens checks everything. He seams like he really cares about what he's doing. Very polite

BL

Brian Lawrence

4mo ago

Chris L tech 7after many visits realized I was over run with cockroaches spent time teaching me how to control the infestation. He also made arrangements to totally fumigate my apartment. I am now pest free. Thank you Chris! Brian Lawrence

JC

Jesus Chavez

4mo ago

Chris .L tec number 07 was a great help explain the service.Great, walk me through each process.He was gonna do recommend

TM

T Mays

5mo ago

Excellent experience. After dealing with several exterminators, Jose was the first person who truly got to the root of the issue. He was professional, knowledgeable, and very personable, and after months of sleepless nights dealing with this problem, he finally helped me feel at ease in my home again. Jose is truly amazing and clearly an expert at what he does. Thank you for the outstanding service!

RM

Remy Moise

6mo ago

Chris L tech 07 was very patient and polite thoroughly inspected all holes throughout my home and located access points. I didn’t know it was there. Please send them back to my home every time I have a problem.

YL

YT Luo

8mo ago

Chris L tech 07 was very patient and friendly!

HL

Henry Lambru

8mo ago

Top notch service the best

Provider response

What a wonderful review, thank you for the recognition.

MM

Matthew Maggipinto

8mo ago

Dial-A-Bug has been exceptional every step of the way. As a repeat client and a property management company, we rely heavily on vendors who are responsive, professional, and consistent — and Dial-A-Bug delivers every time. Their technicians are knowledgeable, punctual, and thorough, and they always take the time to explain their findings and solutions. Whether it’s a routine visit or an urgent issue, their team handles everything quickly and effectively. We manage multiple buildings and need partners we can trust. Dial-A-Bug has become one of those reliable partners, and our residents and owners consistently appreciate the quality of their work. Highly recommend them to anyone looking for a dependable and expert pest control company.

JJ

Jasmine Jones

8mo ago

Tech 07 Chris Luchen did an amazing job. He was extremely patient and took his time to find each and every hope. This is his second time at my apartment since about a year ago. Definitely recommend his work.

TK

Travis King

9mo ago

Chris L. Came and really helped ease my peace of mind and helped unalive the bees that somehow felt cozy and warm enough to stay alive. He was delightful and took pleasure in explaining the entire scope of work clearly and quickly.

Provider response

Thank you for letting us know, Chris is the best.

AT

Ash Tsai

10mo ago

Absolutely useless. We’ve had a roach infestation for a year and a half now and monthly, even biweekly visits haven’t done anything. The “most severe treatment” only drove them into other rooms.

Provider response

Hi Ash, let me try to remedy this for you. Call the office and ask for Peggy, I can try to help.<br>

GS

George Schmidt

10mo ago

Great Service. Very responsive

Provider response

Thank you George, we love to be of service.

HH

Harry Huggins

11mo ago

Even before the treatments the company did a great job of convincing my property management that it was worth doing a proper fumigation for our roach problem. Chris L (tech 07) has been super friendly and professional throughout the treatments (which cut down the problem) and the full fumigation. Found an uncommon spot where they were hiding. Highly recommended.

Provider response

Thank you for the glowing review.

TI

Tiffany Innocent -Johnson

11mo ago

Chris L tech 07 was absolutely amazing his work was fast efficient very well mannered I mean, I could not be more happier each hole in my house was done with such precision and wonderful work. I mean I am absolutely floored how amazing this guy came in and did everything exactly the way I want he went above and beyond, and I will always leave an honest review because this was absolutely amazing service!!!!!!

Provider response

Thank you, we like to recognize outstanding service.

LG

Leah Garvonic

11mo ago

Juan Rios was so thorough, knowledgeable, kind, communicative and put my fears at ease. I can’t thank you enough for helping me out in a very stressful time! Would recommend to anyone.

Provider response

Thank you for the very king email. It is great to be able to acknowledge our employees in such a positive way.

VB

Victoria Barnes

1y ago

This is the worst company. This the extermination company that was hired through my buildings management company. I’ve had a roach problem since last summer they’ve come by my apartment and the issue has gotten worst. They come to my building biweekly, they come and spray only in the bathroom and kitchen which is terrible if you have a really bad infestation problem. Ever since they have come the problem has gotten worst the bugs are everywhere in my apartment and in my furniture. I’ve been called them to get more assistance and the said the most they can do is spray and put traps for the bugs. Really a terrible extermination company. You better off buying your own supplies and figuring out a way to get rid of bug infestation. For the services that were offered for my building I just feel very disappointed because I was really hoping they could help.

AA

Amanda Aguilar

1y ago

Chris tech #07 and Josh tech#47 did an excellent job and were extremely thorough and kind.

EH

Ellie Hohensee

1y ago

We had a mouse problem that left us feeling overwhelmed, and Robert Tech #98 completely turned things around. From the moment he arrived, he was professional, kind, and incredibly thorough. He took the time to inspect every corner of our apartment, explained everything clearly, and sealed up even the smallest entry points. He went above and beyond to make sure we felt safe and comfortable again in our own home. What really stood out was his attention to detail and how much he genuinely cared about solving the problem, not just putting down traps and calling it a day. If you're dealing with a pest problem, do yourself a favor and ask for Robert. Truly one of the best professionals we’ve ever worked with!

Provider response

Thank you Ellie for letting us know, we always like to hear about excellence.<br>We appreciate you taking the time to let us know.

JG

Jonathan Gordon

1y ago

Exterminator Came Out today to Service my mom's Apartment at 2311 Souther Boulevard the Guy Was Excellent and Very Informative Did His Job with No Rush Last Guy that came Never Found the Mice Hole this guy Did Found the Hole Closed it Right away His Name is Victor number 19 he is a Hidden Gem Thanks Dial A Bug For Sending Him Out

JS

Jon S

1y ago

I am not happy with this company. They came to our place 3 times for the past 2 months and so far they failed to get rid of unwanted bugs. Timing is terrible as well, they make you wait 4 hours for the technician without providing any updates abt their arrival. I understand they may have multiple clients between these hours but an update would be great. Technician shows up at very last minute and swiftly carries out his task ineffectively and leave . I will update this comments once i see the effectiveness of their work. So far unsatisfactory. Call center representatives are very respectful except one female representative who is extremely unpleasant.

Provider response

Dear Jon<br>We never leave our clients unhappy. Please email me at PKass@Dialabug.com with your address and contact information, and I will investigate and call you.

RR

Ray Ray

1y ago

Highly recommend this company I had a exterminator a few weeks ago he told me his name is Javier alaverga he’s full of energy he checked my apt thoroughly removed garbage behind my stove and even moped it for us ever since we haven’t had any problems highly recommend him

TB

t b

1y ago

Walter is a great technician; knowledgeable and informative. He is personable, polite, professional and respectful of your space; great service, nice guy; easy appointment. He cares about your pet's safety. Tee

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