About this provider in Fairport
Brockman Tree & Lawn Care is a family-owned and operated business with decades of hands-on experience. Experts in lawn care and landscaping, we offer a variety of services, including lawn fertilization and aeration, weed control, mulch installations, and tree & shrub care to the Rochester, NY area. We use…
Rating breakdown from customer reviews
4.8
1,084 reviews
What Brockman Tree & Lawn Care says about their service
Google has no written reviews for this company, so the details below come from their own website rather than from customers.
Services listed
- Fertilization
- Weed Control
- Insect Control
- Aeration & Overseeding
- Lawn Rolling
- Renovations & Seeding
- Landscape Design & Installation
- Mulch installation
- Tree & Shrub care
- Design & Installation
- Seasonal Maintenance
- Tree Injections
- EAB Treatment
- Delivery
- Leaf collection and removal
- Snow Removal
Source: brockmantreeandlawncare.com · collected 2026-08-19. These are the company's own claims, reproduced as stated. We have not verified licensing, pricing or availability.
Customer reviews for Brockman Tree & Lawn Care
Shelley Berry
I use Brockman for lawn treatments and pest control. What a difference they have made. My lawn is lush and green. Finally got some weeds under control. The team is always respectful of my home. Thank you.
Provider response
Thank you, Shelley! We’re thrilled to hear your lawn is lush and that our team helped get the weeds under control while being respectful of your home. We appreciate you trusting Brockman for your lawn and pest needs. <br>Best,<br> The Team at Brockman Tree & Lawn Care
Liz Manning
Our service was so fast and thorough. I couldn't believe it. I went out to the grocery store thinking how badly my leaves needed to be done. By the time I got back they were done and gone and I never even saw them. Wonderful job and I would absolutely recommend them.
Provider response
Thank you for your wonderful feedback! We're thrilled to hear that you were impressed with our fast and thorough service. It's great to know we could take care of your leaves while you were out. Your recommendation means a lot to us. We look forward to serving you again in the future!<br>Best,<br>The Team at Brockman Tree & Lawn Care
Jeannette Aikens
Michael was thorough and did and excellent job
Provider response
Thank you for your kind words, Jeannette. We appreciate your feedback and are glad to hear that Michael provided excellent service.<br>All the best,<br>The Team at Brockman Tree & Lawn Care
KC Kamenecka
Fantastic job!
Provider response
Thank you so much for sharing your experience of our service. We are grateful for your business.
Ariel Enriquez
Fantastic work done by Chase and the crew. Spotless work and fast too. Very much appreciated!
Provider response
Thank you for your wonderful feedback, Ariel! We're thrilled to hear that you were satisfied with the work done by Chase and the crew. Your appreciation for their efficiency and cleanliness means a lot to us. We look forward to serving you again in the future!<br>Best,<br>The Team at Brockman Tree & Lawn Care
Joseph Vollo
They have been doing our fall clean up for years. They do an excellent job every time. Really hard working crew, highly recommend
Provider response
Thank you for your kind words, Joseph! We're thrilled to hear that you’ve been satisfied with our fall clean-up services over the years. Our team takes great pride in their work, and your recommendation means a lot to us. We look forward to continuing to serve you in the future!<br>Best,<br>The Team at Brockman Tree & Lawn Care
Jen Beaven
Chase from Brockman did a superlative job today!
Provider response
Thank you for your positive feedback, Jen! We're delighted to hear Brian was able to provide great service. We'll be sure to pass along your kind words to him.<br>Appreciatively,<br>The Team at Brockman Tree & Lawn Care
Jean W.
Jeremy did a great job today!
Provider response
Awesome news. We are glad the lawn looks great (as planned). We will continue making it the highlight of your neighborhood. Thank you for sharing!
don gates
I think he did a good job
Provider response
Thank you so much Don, that is great to hear. You have been a customer for several years and we appreciate your business and loyalty. If you ever need anything, please let us know!
Sonia Herriman
Holden W performed very nice job. I had requested an alterative solution to cutting a grassy area between our stamper concrete sidewalk and a flower bed. Other companies used the big mowers that would not fit in there and would tear up the grass leaving bare dirt. Creative solution! Thanks.
Provider response
Thank you for your wonderful feedback! We're thrilled to hear that Holden was able to provide a creative solution that met your needs. It's always our goal to offer the best service possible, and we're glad that you were satisfied with the outcome. Your support means a lot to us!<br>Best,<br>The Team at Brockman Tree & Lawn Care
Rick DeLorme
Jeffery did a great job. I highly recommend Brockman Tree & Lawn Care. They always communicate well and their employees are friendly.
Provider response
Thank you for taking the time to leave such a positive review, Rick! We are so glad that we could provide you with excellent service at the time of your review, and your praise means the world to us!<br>Sincerely,<br>The Team at Brockman Tree & Lawn Care
Anthony Del Prete
Thanks To Jeremy! He texted us to give us a heads up and did a great job as well
Provider response
We're thrilled to hear that our service impressed you, Anthony! We take pride in providing quick, efficient, and friendly service. Thank you for taking the time to share your experience with us!<br>Appreciatively,<br>The Team at Brockman Tree & Lawn Care
Helen Klingler
Thank you for the great communication as to when you are coming and the information on your treatment plan. Michael did a fine job , announced his arrival day and my lawn is looking great!
Provider response
Thank you, Helen, for your fantastic feedback! We're delighted to hear that Storm provided excellent communication and that you're pleased with the treatment results. Your lawn's appearance is important to us, and we're glad to see it looking great. We appreciate your support and look forward to serving you again!<br>Best,<br>The Team at Brockman Tree & Lawn Care
Anna Marie Fischer
careful to avoid flower gardens with his equipment.
Provider response
Thank you for your positive feedback, Anna! We're glad to know our team was considerate of your flower gardens while delivering our services. We look forward to serving you again in the future.<br>Appreciatively,<br>The Team at Brockman Tree & Lawn Care
Craig Record
Storm did a great job and was very thorough in making sure my lawn was treated effectively for the winter.
Provider response
Thank you for your positive feedback, Craig! We're thrilled to hear that Storm provided thorough service for your lawn treatment. Ensuring our customers' satisfaction is our top priority. We appreciate your support and are here to help with any future needs.<br>Best,<br>The Team at Brockman Tree & Lawn Care
Wendy Haley
Jeff B did a great job! He is professional and conscientious.
Provider response
Thank you for your wonderful feedback! We're glad to hear that Jeff B provided you with professional and conscientious service. Your satisfaction is our priority, and we appreciate your support!<br>Best,<br>The Team at Brockman Tree & Lawn Care
Deborah Buckner
This was my 1st experience with having Brockman provide a lawn treatment. Anthony was wonderful! Answered my questions. He was polite, very friendly, efficient. I will be looking to add more services.
Provider response
Thank you for your wonderful review, Deborah! We're thrilled to hear that Anthony provided you with excellent service and answered all your questions. We look forward to assisting you with additional services in the future. Your satisfaction is our top priority!<br>Best,<br>The Team at Brockman Tree & Lawn Care
Thomas Fuller
Technician did a nice job! Was thorough and respectful of property! Thanks!
Provider response
We're glad to hear that you had a positive experience with our technician, Thomas! We always aim to provide high-quality and respectful service. Thank you for your feedback!<br>All the best,<br>The Team at Brockman Tree & Lawn Care
Tyler Bischoff
Stop driving around with your bright bed lights on, it’s messed up and blinding everyone behind you. Your logo and phone number are on the side of the truck. It’s not safe, the only white lights generally permitted to face the rear are the license plate lamp (which must illuminate the plate) and backup lights (which can only be on when the vehicle is in reverse). The exception is emergency or hazard vehicles
Provider response
We appreciate your feedback, Tyler! We take safety concerns seriously and would like to discuss your experience further. Would you mind reaching out to us directly at (585) 608-0623 or info@brockmantreeandlawncare.com?<br>Sincerely,<br>The Team at Brockman Tree & Lawn Care
Ken S
I did not know Anthony was here to service my lawn. The only way I knew Brockman's was here was by the "do not..." signs on the corners of my lot.
Provider response
Thank you for your feedback, Ken. We apologize for the lack of communication regarding the service at your property. Your experience is important to us, and we will work on improving our notification process for future services. If you could reach out directly at (585) 608-0623, that would be greatly appreciated so we can make sure we have the right phone numbers and emails on your account. All of our lawn care customers receive a call ahead and text aheads before we do an application. So we just want to make sure we have all up to date information on our end to best serve you.<br>Sincerely,<br>The Team at Brockman Tree & Lawn Care<br>
james franzen
We are not happy with the result of this service. There are brown tracks all over our lawn. See photos.
Provider response
James, we appreciate your feedback regarding the recent service on your lawn and are truly sorry to hear about your experience. Our goal is to always leave our clients satisfied, so it’s disappointing to know we fell short this time. Please reach out to our team directly at info@brockmantreeandlawncare.com or (585) 608-0623 to discuss further. We hope to have an opportunity to make things right in the future.<br>Sincerely,<br>The Team at Brockman Tree & Lawn Care
Collette Mcguigan
Unfortunately we are very disappointed and my 80yr mother is very stressed about the horrible service you guys have provided. We thought we give you a chance in the beginning thinking it might get better. I'm disgusted with the lack of professional service you provide. Your lawn guy has ripped the lawn up, left chunks of grass everywhere again and mowed into garden bed spreading the mulch all over the yard for a second time. This is unacceptable. My mom just moved into this new house and her lawn is the worst on the street far as service goes.
Provider response
Collette, thank you for sharing your feedback. We’d like to figure out how to correct this situation. Would you mind reaching out to us directly at info@brockmantreeandlawncare.com or (585) 608-0623? <br>Sincerely, <br>The Team at Brockman Tree & Lawn Care
Matthew Hudson
This may be the first review I’ve ever written because I just don’t have the time to complain but I have to say something. I reached out to them months ago requesting dethatching and overseeding. I paid an estimate fee to have them look at my very small lawn,l and had to put a credit card down for that, which I understand. Some places charge that, some don’t. I was contacted by one of their representatives who said they’d rather do a power rake and overseed instead of a dethatching and that the price was pretty much the same. It wasn’t. The power rake was $200 more. Received an online contract for their service and there was an added service which had a section for yearly maintenance for another fee. The contract wouldn’t let me sign unless I added the maintenance so I called them and they deleted that option, so I give them credit for that. Then I was told it would be mid-late April for the service. End of April came and no service so I called again and was told they usually come when they have other customers in the area and it shouldn’t be more than another week or two. Mind you, I’ve seen 2 Brockman Lawn service signs on lawns within 1 block of my house since so they’ve been in the area. Called them today and was told they don’t like to seed until the ground warms up. It will be June 1st tomorrow… we dealt with the same thing from another company last year. Unreal. I’ll just do it myself and save the $450. Maybe you all will have better luck and I hope you do.
Provider response
Thank you for providing us with your feedback, Matthew. We apologize for any inconveniences caused and we would like to discuss the situation further. Would you mind reaching out to us directly at info@brockmantreeandlawncare.com or (585) 608-0623? Sincerely, <br>The Team at Brockman Tree & Lawn Care
Craig Ephraim
Update 2024: They still completely disrespect neighbors' properties. Coming onto my lawn with the heavy mower on wet days and tearing up the yard. Leaving clumps on the road in front of my house because they are too lazy to move the truck before loading the mower back onto it. Leaving clumps of wet cut grass on my yard despite pretending to blow it off. 2023: As the neighbor of a customer, I am continuously shocked at how little they care about property lines. Several times this year, the guys mowing have come 10ft over the line onto our yard and, with their careless and fast turns, have torn up our yard. One or two feet is understandable, but 10+ feet is not, especially when there are trees/shrubs/utility boxes to use as a basis to determine where the line is. Calling their office resulted in a professional response, but NOT a resolution to the problem. If they do this to NEIGHBOR'S yards, I can't imagine how much they tear up the CUSTOMER'S yard.
Provider response
I totally understand your frustration and not sure why this has happened multiple times. I know you have called and we have put the notes onto your neighbors account so the technicians see it and follow that. I hope this season our crews are doing a better job then last. I will be readdressing this with the crews as well.
Chris Vitale
I called for lawn rolling a month ago. I called multiple times and they just kept putting the service off. Never followed up with me. I finally called to cancel and they didn't seem to care or ask why I was so dissatisfied.
Provider response
Chris, I am sorry that we weren’t able to get to you yet and that there wasn’t enough care expressed in your interaction today. We do care when any customer cancels a service but she knew why you wanted to cancel and that we didn’t meet your needs. Your input does help us improve that. <br><br>The delays have been because of all of the rain. We have had 2-3 days of rain every single week, often making it impossible to roll on days when it’s dry and sunny because the lawns need to dry out. We just had the roller stuck last week. <br><br>Feel free to email me at brockmantlc@gmail.com and I will make sure you get rolled in the next 2 days if you would like to give us another shot. -Wayne Jr
Derek
DO NOT USE THIS COMPANY. Called about 2 weeks ago to have the lawn rolled and aeration done. They showed up quickly to roll it but after around 2 weeks of not having the other service done I called to cancel that part. The woman on the phone didn’t even care to ask why I’m cancelling the service. I informed her that it’s been two weeks and you haven’t even tried to come out here to finish the job. She explained it was because they needed to get other lawns done lol. Okay cool, nice to know my lawn wasn’t important to you. Horrible customer service I’ll make sure to tell others to not use this company.
Provider response
I'm sorry we weren't able to meet your scheduling needs. We do rolling and aerating all through April and into May depending on the weather. We do the rolling first and then come back with to aerate. Sometimes it's the same tech and sometimes it's another tech/crew depending on a lot of factors. We have weather, personnel and scheduling/routing efficiency. Sometimes this can be a couple of days a part or a few weeks. Of course all of our customers are important to us, since they are we focus on getting all of them done as quickly as possible. We wish you could've been a bit more patient, but that is your choice. I hope you were able to find someone to take care of it for you.
Megan Tamayo
If you are looking for a lawn care service, DO NOT go with Brockman…. We’ve had them for over a year and our lawn looks worse than all of our neighbors who do nothing to treat theirs. We have dead patches of grass everywhere and I had them come out twice and they didn’t want to entertain my concerns, didn’t do anything to properly check - the guy just walked around and pulled up one piece of grass in our entire yard and just gave the excuse of too much heat and drought… even though I pulled 40 or more grubs from just one section of the yard to tell them this is probably the reason… they continued to tell me there was no sign of grub damage in our yard… and only want to communicate by email, not phone. They ignore calls, they have zero integrity, no accountability, impossible to work with… a nightmare. We have wasted so much money on this company. I avoid leaving bad reviews for companies at all costs but we have given them way too many chances to make things right and they failed miserably.
Provider response
I"m sorry you didn't enjoy your experience with our lawn. I was there the first day we ever did this lawn and it was in rough shape a couple of years ago. I know the lawn was hit with a lot of heat stress last year. Your lawn is in full sun on a corner lot. This was a big issue in our area last season and unfortunately the only way to prevent that is by doing manual watering which is time consuming and costly. The lawn goes dormant and when we do get rain a lot of it bounces back but often leaves the lawn a bit splotchy because not all of the lawn can handle the stress of drought. We would love to work with you in the future if things change and even be able to offer you some sort of special to revisit this and make up for some of your dissatisfaction.
Adam George
Do not use Brockman unless you want them to destroy your lawn when performing services you did not actually schedule. Scummy practices, and no regard at all for the health of your lawn. I first contacted Brockman to have my lawn aerated in the fall of 2020, as I was doing a bit of a renovation and I wanted to aerate before I dethatched, top dressed, and over seeded. I was on the schedule for that fall. Fast forward to early September, no aeration performed yet and I had not heard from them at all. I reached out to them as I wanted to get seed down and have enough time for it to grow enough before the frost, and the response was something along the lines of "we'll get to it when we get to it, we stop when the weather no longer allows us to perform". This was worrisome, but it was too late to contact any other company. More time passed, we were into the middle of September, and temperatures were dropping. I reached out again and received the same response back. I was starting to get really worried that I would not even be able to over seed at this point. Finally, on September 23, the aeration was performed. I was able to over seed, but the result was not as successful as if I was able to start a couple weeks earlier. In any case, I was not completely happy with the service and I had no intention of using Brockman again. Fast forward to fall of 2021, I skipped aeration and over seeded in early September. Grass was growing and the lawn was filling up nicely. On October 22, Brockman showed up and aerated my lawn...I did not schedule this. Besides October 22 being way too late to perform something like this, it ruined most of my new grass that came in. On top of that, it had rained the day before, and the ground was extremely soft and wet -- so the heavy machinery being driven on my lawn absolutely destroyed a lot of it, leaving a ton of bare patches now that I will have to fill in. I immediately reached out to them, asked why this was even performed in the first place, and was told that aeration was an auto-renewing service -- but I was never made aware of that when I scheduled it in 2020. I was also told that their boss was out of town, and that I would receive a call first thing Monday morning to "make things right"...never heard back. So unless that sounds like a good time to you, do not use Brockman.
Provider response
I'm sorry that this happened. This was definitely an error on our part and this shouldn't have been done. Some of our services like this to renew automatically but you were supposed to receive a call and text message before we came and it appears that this did not happen as there was something wrong with our automated system. I did not receive a message to give you a call when I got back from out of town but we did have a very bad accident with one of our trucks that same day and things were very hectic when I got back. Please reach out to me at waynejr@brockmantlc.com if there is something we can do to correct this for you.
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