Provider profile

Orkin

4.5 stars from 1,739 customer reviews · 15 Hazelwood Dr #110, Amherst, NY 14228, United States

  • 4.5 out of 5 stars
  • 1,739 customer reviews
  • Amherst, New York
  • Open 7 days, Early hours, Evening hours
4.5
Rating
1,739
Reviews
Yes
Claimed
Yes
Website

About this provider in Amherst

With over 120 years of experience, Orkin is one of the longest-standing pest control companies in America, trusted by homeowners and businesses nationwide. Our Orkin Pros at 15 Hazelwood Dr #110 provide customized pest and termite control across Amherst, NY and nearby areas like North Tonawanda, Col

Pests handledtermites
Praised forfriendly
Methodsthe stuff they sprayed

Rating breakdown from customer reviews

4.5

1,739 reviews

5
1,407
4
137
3
41
2
38
1
116

Customer reviews for Orkin

KS

Karthikeyyan S

6mo ago

They don't deserve even 1 star. I am writing to formally express my dissatisfaction with the service provided to my property. On multiple occasions, the incorrect service has been performed. Appointments have been scheduled without adequate notice. There have been instances where my tenants were either not informed, not at home, or did not observe an Orkin technician onsite(we have 24*7 cameras, where Orkin pro was not seen on that day). Furthermore, it has been extremely difficult to reach you

Provider response

Hello Karthikeyyan,<br>We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. Being known for our great customer service it came as a surprise, and we would like to make things right. Please give us a call at (716) 398-7114 to determine how we

MM

Mary McGorray

6mo ago

Mr. Dennis T. From Orkin was the most outstanding representative for Orkin. He was extremely knowledgeable about his work, and spent time with us, reassuring us. His professionalism was incredible. He sat and took time with us, and accommodated our concerns. I would recommend Mr. Dennis T. To anyone who wants their problem solved. I felt as if we had a friend help us. He came almost immediately, resolving our real concern. The entire experience with Orkin was superb, with good communication from

Provider response

We greatly appreciate your positive feedback and are thrilled to hear about your outstanding experience with Mr. Dennis T. at Orkin. Thank you Mary for sharing your experience with us.

CM

Chris Mccauley

10mo ago

If there was a negative star chart, that might work better to describe this company, my parents hired them back in March to seal up the the house with this new service they provide, they then came out and filled cracks in my foundation with spray foam and also filled a crack in my brick wall with spray foam as well which then caused the loose bricks to almost come falling out, so after months of calling and getting no one and a full mailbox, and telling the employees who were coming monthly that

Provider response

Hello Chris,<br>We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. Being known for our great customer service it came as a surprise, and we would like to make things right. Please give us a call at (716) 398-7114 to determine how we can pr

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