Family Pest Solutions

Friendly, professional and thorough service.

Great service!! Thanks for making the trip back after the snow melted! Ryan is very professional and knowledgeable. We appreciate the continuity of working with him. Thank you!

Thanks Matt for going above and beyond in performing my service last week. Definitely a 5 star effort!

So thorough and professional! Such a good choice for us.

Matt is EXCELLENT! He took care of several field mouse issues. I appreciate his professional approach to his work and the customer service he provides. Thank you!

Matt is the best. Very thorough and respectful of property and communicates findings and suggestions. Thank you!!

My experience with Jack, the owner, was highly unprofessional. I found his tone to be condescending and his approach to be entirely focused on a 'money grab' rather than addressing my pest issues. He refused to help with a one-time infestation unless I signed up for a monthly contract. Then, he quoted an exorbitant price as a clear tactic to force me into a subscription. It is disappointing to see a business owner treat a paying customer with such dismissal and greed. Save your time and money and go elsewhere. Response to Owner: Your response perfectly illustrates the unprofessionalism and 'money grab' mentality I described in my review. You frame your constant follow-ups as 'concern,' but to a customer, that is simply high-pressure sales tactics. It is telling that you refused to perform a treatment unless I signed up for monthly follow ups. A customer-focused business caters to the client's needs; a money-focused business issues ultimatums. By resorting to personal attacks and assumptions about my property management, you are simply trying to deflect from the fact that you turned down a paying job because it wasn't the lucrative revenue you wanted.

Dave pats attention to all the details!

Owner Jack doesn’t return calls. At lleast not mine. Called at least twice on Tuesday and awaited call after friendly office person reached out to Mr. Johnson. Ask her, Jack. I'm sure she will remember. The way to respond is not to defame the review but admit that you dropped the ball this time and what can you do to try to earn the business next time.

No complaints here very respectfully mannors quick quiet and efficient job well done highly recommend

Both Ryan and Jack are simply wonderful. I cannot say enough about their responsiveness, knowledge, scheduling, handling the problem, etc. I would never use anyone else. Let me tell you if you are dealing with pest control, it's so important to get the right people. On top of the above, they are just the nicest people I've ever dealt with. Truth!

Family pest solutions technicians are knowledgeable and through.

Dave is always punctual, knowledgeable, personable. A pleasure to deal with.

Reliable friendly service.

Super disappointed with my experience with them. Over six months, they were unable to resolve my issue with mice/squirrels in my attic. The attic is directly above my bedroom and I still hear pests in there nightly. Technician was unprofessional and gave me inconsistent information when I called the office about what services were covered under contract. Ended up hiring a different company. Update: The house was build in the 1970s so it’s not an ‘old home.’ I want to note there was NO bait in the traps you set in the attic and the new pest company removed the infestation in a week. They didn’t have to go to ‘inaccessible’ areas to do so, just used bait, sealing, and traps. Update 2: They had told me they put a bait station under my house, and while I'm fixing the side of my house I realized that they had lied to my face about it...

My person was thorough and dedicated to his profession. I appreciated his explanations and concerns for my rodent, mouse and wasp problems.

Very friendly and knowledgeable

This company is not trustworthy. I had hired them to keep chipmunks out of my siding and mice out of my house. They failed on both accounts and would not return to fix the problem. I do not recommend hiring this company. What a waste of $1,200!

The bathroom seems to have mice in the bathroom wall. I still see evidence of mice being around, No evidence of mice anywhere else in my house.

Rude sales consultants!! Find an alternative like Orkin .

Came to spray Barn for Carpenter ants. It was raining hard so interior was sprayed but was told he would return to spray exterior and I would receive an email stating when they would return. That never happened, no email, no return visit, so basically I paid full price for only 50% of the service.

Excellent service, Gary was very nice and professional. Would recommend to anyone