BugOff Pest Control
Verified1135 S 1st St, Hamilton, MT 59840
About BugOff Pest Control
Family owned and operated since 1998. Servicing western Montana, we pride ourselves on education and customer service. No contracts or service agreements. Our work speaks for itself. We tailor our applications to each unique structure. We service schools, restaurants, daycares, veterinary clinics, private clubs, commercial and residential buildings. Trusted and backed by our community. Licensed & Insured.
Rating Breakdown
4.7
★★★★★69 reviews
Customer Reviews (27)
We have used Bug Off Pest Control for several years now. They are competent and reasonably priced for spraying inside and outside of our house.
Response from BugOff Pest Control
Thank you Kay for the feedback. We value you as a customer and will always continue to improve.
Always fast and friendly! Great customer service
Response from BugOff Pest Control
Thank you Don's Home Center for the friendly review!
Curtis did an outstanding job on spraying our house! He is super thorough and sprayed the crawlspace, inside and outside. Great job Bug off!
Response from BugOff Pest Control
Thank you Bryon for your review of Curtis. We will be sure to let him know and to keep up the great work!
We have used Bug Off Pest Control for the past several months and will continue to use them exclusively. They are incredibly accommodating, extremely quick at dealing with our bug problems and very very clean. They have dealt with our spider issues, and recently, an infestation of flies and wasps. The office staff is professional and courteous. They always seem to make me feel as though I’m a high priority. I would highly highly recommend them!!!
Response from BugOff Pest Control
Thank you so much, Cathy, for taking the time to leave us a 5-star review! We truly appreciate your kind words and your support. It means a lot to our team to know that you had a great experience, and we’re glad we could take care of your needs. If there’s ever anything else we can help with in the future, please don’t hesitate to reach out. Thanks again for choosing us!
Ryan 🙂 sprayed our property today . What a neat & thorough job ! He was careful around my outside windows,even with the wind, no windows to clean up !! 💚💚💚💚💚💚💚💚💚💚💚💚💚💚 We love BUG OFF PEST CONTROL 🪲
Response from BugOff Pest Control
Thank you MT Pines for your review of Ryan. He is one of our best spider fighters. We will be sure to let him know he is doing a great job and to keep it up!
So pleased with the professional and thorough job that Chase did on our property! He took the time to note my concerns and to tour the problem areas without rushing me. A very well done job.
Response from BugOff Pest Control
Rebecca, Thank you for the kind review and taking the time to do so. We value all our technicians and appreciate when the public give us feedback. We will be sure to let him know and to continue the great work.
Bug Off Pest Control is absolutely fantastic! Sovereign Warrior, a small-batch, hand-crafted bison jerky facility in Darby, we rely on a pristine environment to pass state inspections, and Bug Off delivers every time. Their team is always punctual, professional, and provides top-notch service. Since using them, we’ve seen a dramatic reduction in spiders, keeping our facility spotless and inspection-ready. We continually pass state inspections with flying colors, thanks to their expertise. Bug Off truly rocks—highly recommend!
Response from BugOff Pest Control
Thank you Lance and we appreciate your business and loyalty over the years. Its been a pleasure to service you and your facility. If there is anything you may need or any insect/rodent emergencies, don't hesitate to call!
Love Bug Off! Very knowledgeable and professional crew! I can always count on Brandon treating my home thoroughly! The office staff are also very helpful and informative!
Response from BugOff Pest Control
Thank you Misty for taking the time to review Brandon. He is one of our best Spider Fighters and he always strives for greatness as you know. Hope all is well.
Yearly schedule is nice and flexibility with that schedule is great. Had to reschedule appt and they were very accommodating. They arrived when scheduled...they are reliable and dependable.
Response from BugOff Pest Control
Thank you Debra for your review. We appreciate your business and loyalty. We look forward to always improve and the future bug seasons ahead.
Garrett was so awesome! He came to spray the outside of my house, and garage against flying pests. I mentioned to him about a couple of mice I killed in my crawlspace. He was able to figure out the entry point and fix the problem! He went above and beyond and I was so appreciative. Love Bug Off..they know their stuff!
Response from BugOff Pest Control
Thank you Tracey for your 5 star review and taking the time to give us your feedback. Its wonderful to have your support and loyalty. We will let Garrett know to keep up the good work.
Response from BugOff Pest Control
Thank you Rick/Wendy for taking the time to show your support.
We have used Bug Off at our home and office for many years and have always had incredible service and experience. Recently Allen came to our office for our regular bug spray service and went above and beyond when we had some rodent questions for him - he took extra time on his last job for the day. We were very grateful and highly recommend!
Response from BugOff Pest Control
Thank you Dawn for your support and feedback. We appreciate your loyalty and the opportunity to service you.
Have had them service my home for years, great service, courteous, and extremely knowledgeable about every insect, bug, spider I describe! Always on time, super efficient, and they have an excellent reminder system to help you set up your schedule. Highly recommended!
Response from BugOff Pest Control
Lynnette, thank you for taking the time and sharing your feedback and overall experience. We look forward to continue providing the same great service for years to come.
Always show up on time if not early. Extremely fair price for the work done. No short cuts. If anything they do a little extra sometimes because it needs to be done and wasn't a thought to me as a client. Highly recommend!!! I've been a client for over 5 years.
Response from BugOff Pest Control
Hi Bryan, thank you for taking the time to respond and share your feedback. We appreciate the opportunity.
Bug off was amazing! Their technicians Connor and Garrett were professional, friendly, efficient, and very thorough. I would highly recommend them.
Response from BugOff Pest Control
Thank you Karen for your support and consideration. We are happy to serve you!
The outside rodent traps have really worked on my mouse problem. The technicians that come out are great and always on time.
Response from BugOff Pest Control
Carrie, thank you for taking the time and sharing your feedback. We appreciate your support.
Awesome people. Very helpful and great service
Response from BugOff Pest Control
Thank you Albert for your feedback. We are proud to serve you.
Garrett did a great job, we have really appreciated the service we have received from the whole team!
Response from BugOff Pest Control
Thank you Robert for taking your time with your response and the feedback. We appreciate your support.
I love Bug Off Pest Control. Everyone is cordial and friendly. The ladies in the office always have the answers and work with your scheduling. My house is loved by wasps and I am severely allergic to them, so I have to be sprayed. But, I do have to comment on Allen who sprayed my home and refilled the mouse rocks this week. I had explained to the scheduler that I just had my windows cleaned and Allan was to come out the next day. She told me not to worry, they have a fine, targeted spray nozzle that can be used to avoid spraying the windows. When Allen arrived I mentioned the window cleaning and he told me the ladies in the office had already told him. He said he always tries his best to avoid spraying the window and not to worry. His work was perfect! He was very detailed and thorough and friendly. And, no window overspray. Very professional in every way. Totally pleased with not only the ladies in the office, the company but especially Allen. Thank you Bug Off Team for taking care of my home and keeping it critter free!
Response from BugOff Pest Control
Thank you Judy for sharing your experience and taking the time with your feedback and support. We will always continue to improve and value your loyalty.
Response from BugOff Pest Control
Thank you Nikki for your review and support. We appreciate your loyalty.
Tree side of business never came out like they were supposed to. Did not return calls. Tried to get bug spray side of business to help but still couldn't get anyone to respond. Called a couple times and tried to get manager to call me and he never did. Canceled all services with their company and nobody ever reached out to try to resolve the issue. Pretty bad customer service from a local company.
No call back called for tree service and no call back after a week
Are used this Company two weeks ago they sprayed my house inside and out claiming they guarantee their work and I got bit by a hobo spider this last Friday they do not guarantee their work!I they claim they do but they don’t! I spoke to Connor the manager and he completely lied and was not willing to come back out and re-spray!!!! He was totally rude and unreasonable!!they literally told me when I called them to use spider spray called home defense or get the sticky spider traps basically admitting that the product doesn’t work!!! I paid $85, when I could literally get a gallon of home defense that they recommended for $15!
Response from BugOff Pest Control
Leah, Connor returned your call the same day you called the office requesting to speak with him. He explained to you that servicing once & avoiding the crawl space in the middle of the year will not get you 100% control. You answered him with aggression, demanded another service for no charge & were not interested in servicing your crawl space, which is what your technician recommended. As far as home defense & sticky traps, we recommend them as products to help gain some control until we can service with our commercial application.
DO NOT USE THIS company!! BEWARE they DO NOT guarantee their work! My mom paid for a one time spray and was bit by a spider that sent her to the doctor. She called them to ask for a re spray and they told her no. They said they don’t guarantee their work unless it’s on a regular service. Conner the manager kept blowing her off when she called and wouldn’t call her back To deal with it. They are completely unprofessional.
Response from BugOff Pest Control
Angel, Connor returned your mother's call the same day. He explained to her that servicing once & avoiding the crawl space in the middle of the year will not get her 100% control.
These folks don’t offer a free consultation/analysis as all others do. AFTER they came to my house I received a TOTALLY surprising invoice. To never mention it in advance & then drop the little bomb is both unethical and greedy. In other situations companies apply the assessment toward the work performed. The only person to whom I’d recommend is my ex husband whom I despise. Call someone else!!
Contact Information
Phone
+1406-363-1932Address
1135 S 1st St, Hamilton, MT 59840
Website
www.bugoffinc.comHours
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