Terminix Commercial

Our company uses Terminx for our general pest control and we appreciate our technician Darren. He understands the complexity of our business and his flexibility ensures that he comes at a time that works for our operation. Darren always has the best interest for our business and helps us identify issues. His attention to detail and proactively resolving issues creates a positive impact to our operation. Terminix is very lucky to have a great technician that cares about the business and his clients.

Paul is very thorough with his walkthroughs, I appreciate his attention to detail.

Reliable, effective service cheerfully provided over several years.

Daren did a great job. He is thorough, helpful, and works with us to get all our trucks and warehouses inspected despite our busy flight schedule.

Darrin is very helpful & personable. He is knowledgeable and informative in pest control. I trust his judgment and will go 100%+ to help his clients.

Darin noticed we have a new “kitchen” setup so he got on the ground and did his thing!

Wes is always thorough and professional

Lee is wonderful. Always willing to help and friendly to all residents. We are grateful for all he does for Capitol Place!

Great service. Lee was knowledgeable and gave helpful information for future visits. On-time service.

Lee our service tech is amazing. He’s extremely responsive and professional. I welcome knowledge and service.

Absolutely amazing. On time always . Hunter is amazing. He does a great job and makes sure issues r dealt with

Lee Clark is amazing. His regular servicing, warm demeanor and professionalism is the best!!!! ❤️

Wes and Kun were great!

Paul has been consistently great with his services and very knowledgeable

Tech is always checking in with staff at the properties before coming out. He does a very thorough job. Is quick to respond to rodent body removal. And always checks in with office staff to see if there’s any concerns that he can address before leaving the properties. Gary W A Carter Building Manager: Whittlow Building Blaisdell Office Building Ohia Office Building

No one answers the phone, They never responded with the estimate they promised. I have been trying to reach them for days. Very unreliable.

Bought a home that was covered by a Terminix warranty against dry wood termites until 2024. Took multiple calls (and a no-show for an appointment without prior notice) to a mainland number (can't contact anyone locally) to get someone out here to inspect after signs of termites last year in December. All the guy did was spray in a hole, plug it, and leave (no inspection). Found more signs of an actual infestation last month. Booked another appointment to have someone inspect, and guess what: Another no-show! (Thanks for nothing, Roger. This guy was the same no-show from December. Why isn't he fired?) These guys clearly don't care about their customers or honoring warranties. Whatever. You lost a customer for life, and I will never refer anyone to this company.

Younger guy sprayed and said I had to be out of the house. Shortly after that my house was burglarized. No proof it was him but I did text him after and accuse him and he never responded. You would think if he was innocent he would have at least responded. Wasn’t a random robbery either it was definitely someone that had time to walk around my house and see everything of value and find easy way in. Like I said no proof but lot of coincidence, just be safe if you use these guys is my advice!

Called to make an appointment and they never showed up or called. When I called back they said that the number was out of service but confirmed the phone number I gave them and it was correct. Called them back and they said it would take another 2-3 business days but put in the notes to call ASAP bc this is an urgent issue (haven’t been able to sleep in my room for the past week), that call was on Saturday and it’s almost Friday now with no call. Would give 0 stars if I could. If you need pest control fast DO NOT go through terminex. Spend your money on a place that actually cares.

Still waiting for call back, no contact for a week

Worst service ever. I had to make 4 separate appointments and they never showed up for any of them or even called.

A necessary evil when you live on island.