Provider profile

Pro Pest Control, Inc.

4.9 stars from 654 customer reviews · 1441 Banks Rd, Margate, FL 33063

  • 4.9 out of 5 stars
  • 654 customer reviews
  • Margate, Florida
  • Open 5 days/week
4.9
Rating
654
Reviews
Yes
Claimed
Yes
Website

About this provider in Margate

Throughout the years Pro Pest Control Inc. has developed a reputation based on pride and professionalism at an affordable price. We believe that proper communication with our clients is essential for an effective Pest Management Program. We work diligently with our clients to help them understand the importance of…

Pests handledfleas
Praised forexcellent service
Safetysafe for pets and children

Rating breakdown from customer reviews

4.9

654 reviews

5
635
4
10
3
2
2
4
1
3

Customer reviews for Pro Pest Control, Inc.

WM

Wayne Murray

4mo ago

Shawn is very professional Nice personality does a great job.

Provider response

Thank you for the review Wayne!

JC

Jeffry Cohen

4mo ago

Jonathan Was here today.He was very professional and friendly,did a great job.He has been here before and is always welcome to service my property.Highly recommend Pro Pest Control.

Provider response

Thank you ! We appreciate the businesses

BA

Barbara Allaire

4mo ago

Tony is very knowledgeable and a great technician. He is personal and very nice Professional

Provider response

Thank you Barbara!

JT

Joanne Tramonte

4mo ago

He was prompt and helpful, excellent job. No bugs in sight!

Provider response

Thank you Joanne!

BW

Bill Walker

5mo ago

On time. Explained everything throughly. Talked about what is actually needed and may not be needed compared to what some exterminator may tell you.

Provider response

Our pleasure

SM

Susan Manzello

5mo ago

Jonathan was very friendly and had a lot of pride in his work. He was able to identify a problem I was having with my plants in my front garden and informed me that they had a treatment for that. He was patient to listen to my concerns and didn’t rush through my service.

Provider response

Thanks for the review Susan!

PC

Patricia Catalano

5mo ago

They are the BEST!!! I noticed a difference in the very first visit!! Fleas were my nemesis and they always found me… not any more thanks to Pro Pest!!! And Tony was excellent and so kind and professional! I will request him every time- he knows his stuff!!!! Thank you Pro Pest!!

Provider response

We appreciate your business

AB

Anthony Bonner

5mo ago

Nothing but the best for over 20 years!! Jonathon is a kind and knowledgeable tech and really strives to go above and beyond each time he visits our home!!

Provider response

Thank you for the review Anthony! We greatly appreciate you being a customer and look forward to your next service!

ER

Esther R Enriquez

5mo ago

Shawn did a very thorough job. Excellent service.

AV

Al Vellanti

5mo ago

Good service always. Thank you!

Provider response

Thank you we really appreciate your business!

AA

Amy Auriemma

5mo ago

Excellent service. Allways on time. Very Profesional. The best service you could ask for.

Provider response

Thank You

KC

Kimberly Cole

6mo ago

I absolutely must say pro pest control is absolutely the best! Starting from Mary with the office staff who were just so kind and considerate and listen to all my needs to the amazing technician that came out and was just so thorough. I’m so grateful that they’re helping me with my issue.!! A rated service!!

Provider response

Thank you for the kind words. We appreciate that we work hard.

MK

Maryann Kenny

6mo ago

Tony and Nicole have been taking care of our Pest needs for 20 yrars

Provider response

Thank You

SM

Sean McMellion

6mo ago

Service was exceptional and Johnathan was very friendly and professional

Provider response

Thank you we appreciate the opportunity and your trust

DL

Denise Lathrop

6mo ago

Regular guy ce who goes right to work. We chat n he always asks if I had seen anything If I ask he will hit the spots with a little extra. Nice professional guy.

Provider response

We appreciate the review

PM

Paul Mitchell

6mo ago

On time...informative...very accommodating

Provider response

Thank you for your kind words

JB

JOHN BROCKENSHIRE

6mo ago

Tony was excellent, as usual. He always seems to listen to our questions, etc. Thank you, Tony.

Provider response

Thank you

DM

Dr MaryJo Henderson

6mo ago

Tony is the Best. Yes! Absolutely

Provider response

Thanks for the review! We know you like Tony and we’ll continue to make sure he’s your primary technician.

YD

Yehuda Dahari

6mo ago

I have jay and his the best very nice and porefssnal great job

Provider response

Appreciate the business

JW

Jason Wright

7mo ago

Very judgmental and creates an impression based on how you look instead of your knowledge and experience in the industry. Would not recommend.

JW

John Wilkinson

1y ago

Ask the representative for a material safety data sheet, which he refused. Apparently, they are spraying toxic chemicals. What other reason is there for not providing the required MSDS?

Provider response

Please feel free to send us an email to request the Safety Data Sheets. You can contact us to be put on a chemical sensitivity list so we will not treat your area when on the property. Call our office @ (954) 984-9616 or email us @ info@propestcontrol.org.<br>After each visit we send a copy of the Satefy Data Sheets, labels, and product usage rates are sent to the property manager after each visit via email

JP

James Pendergast

1y ago

Not happy with service today. We have had Pro Pest for a long time. There were no cars in the driveway so I guess the tech thought there was nobody home. He did half the perimeter and never came into the pool enclosure. I watched him. Does this happen when there is nobody home?

Provider response

James we go back a long time , Wayne the owner came back and he spoke to you at the door and you advised him about telling the tech you had dogs and did not want the backyard treated. You then said to treat we came back and resprayed and going forward to treat area?

ES

Ellen Sanborn

1y ago

There was no treatment as stated in the cover letter. There was only an inspection for which I paid for upon completion.

MA

Mari Aires

1y ago

I was sitting outside with my dogs and one of you guys started spraying with his truck and came out of nowhere spraying in a circle around me and the dogs, gave us no time to leave making us breathe all that poison, and also didn’t say anything, he could’ve stopped and waited till we were gone to proceed spraying

Provider response

We are so sorry to hear about this interaction. If you can tell us where this event occurred and what city/neighborhood this occurred so we can take the necessary steps to correct this issue. Please call our office @ (954) 984 9616 <br>

JA

Jaime andaquig

2y ago

Terry, the technician is superb. Very professional and very responsive.

Provider response

Thank you for the review Jaime!

AB

Alexis Boucher

3y ago

Have had to have them come twice and over $200 later, I'm still dealing with spiders and palmetto bugs. They don't seem to get every corner of your house unless you insist, only places you mention have been an issue, and they'll spray on your electronic cords. Like I literally found 30 spiders behind a book shelf 3 weeks after they supposedly flooded my attic and sprayed the whole house. They're all really nice, it's just not very effective.

Provider response

Dear Alexis,<br><br>Thank you for taking the time to share your concerns and leaving a review. We appreciate all feedback as it helps us improve our services. However, we would like to address some of the points you raised in your review.<br><br>Firstly, we understand that you have been experiencing ongoing pest issues in your house, despite our pest control services. We apologize for any inconvenience caused. It is important to note that while our pest control treatments are designed to eliminate pests, they are not a permanent solution if there are underlying sources of infestation.<br><br>Upon reviewing your case, we noticed that there are multiple areas of concern around your house that act as sources for ongoing pest problems. We have identified these sources and attached it to the service notification that was sent to your email on file after the first service was completed. Unfortunately, if these sources are left unresolved, pests can continue to repopulate, even after treatment.<br><br>By addressing these underlying issues, such as trees touching roof, ornamentals touching walls, overgrown vegetation, etc. We can significantly reduce the pest population on your property when the source for pests are properly eliminated and combined with routine pest control services.<br><br>Our team is committed to providing effective pest control services, but we also rely on homeowners to take proactive steps in maintaining a pest-free environment. We understand that this may require additional effort, but it is a necessary component of long-term pest management.<br><br>We would appreciate the opportunity to discuss your concerns further and work together to find a solution that meets your expectations. Please reach out to our customer service team, and we will be more than happy to assist you.<br><br>Thank you for bringing these issues to our attention. We value your feedback and look forward to addressing your concerns promptly.

EH

Erica Hanson

4y ago

One small tiny sign was put up at all in my community saying that pesticide was sprayed. My neighbors dog was puking all night and I also have a dog and I’m extremely upset with the lack of notice given that the pesticide was sprayed. This is very dangerous and honestly just rude

Provider response

Hi Erica, thank you for reaching out with your concerns. We take these types of issues very seriously. Before we go out for service we notify the HOA along with other homeowners who have requested a notification prior to services & specifically asked us to flag their property. This is the first time we are hearing from you. If you would like to be put on the service notification list, please call our office at 954 984-9616 and we will make sure that this does not occur again. Thanks again for letting us know and expressing your concerns.

FL

FL locals

6y ago

I called a week ago about extermination. The lady who took my call was inept in answering simple and basic questions- such as are the chemicals you use safe for pets and children. You would have thought they know their products well enough. But instead they had Claude called me back. Claude was very knowledgeable and answered all my questions. I decided to order the service during this very call but Claude said someone from the office will call me to set up the appointment. Few days gone by and no one ever called to set up an appointment. So I called them to set up an appointment for this Friday at 9am, the spoon date and time given by them. Friday morning can and passed. No show!! I called them to find out what happened. They said they have moved my appointment to 11am (without my knowledge)! I still want to give them another chance and for me it’s important to support local business! So I told them to give an appointment for next week! No calls!! No response to my appointment requests all day! I draw the conclusions that their business is so well that new clients are just not important to them or they are having hard time managing their schedule! Bottomline is that I don’t think they care about new business/new clients, even customer satisfaction or consumer experience! I’m happy to take my business elsewhere any day!

Provider response

So sorry , you experienced this with our company!<br><br>We care about all clients and New business is very important.<br><br>My Name is Wayne you can call me on my cell and I will take care of this situation<br><br>Just found out we where running behind to your appointment and texted you because you phone line was full and we could not leave a message<br><br>Sorry again<br><br>954-798-5834

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