About this provider in Macclenny
Southern Fumigation and Pest Control delivers professional pest control and fumigation services to Macclenny and Northeast Florida, including Jacksonville, Orange Park, St. Augustine, and Lake City. Our certified technicians specialize in termite control, tent fumigation, bed bug treatments, rodent removal, and home…
Rating breakdown from customer reviews
4.7
59 reviews
Customer reviews for Southern Fumigation and Pest Control, Inc.
Robert Wood PA
Greaat people. I am a landlord and I had tenants who thought the house had termites.Southern Fumigation came out and inspected and told me there were no termites. They didn't even charge me for the inspection. When it comes to things like this one just has to trust the professionals. They could have told me my house needed to be tented and I may not have known the difference. They are honest. Thank goodness!
Provider response
Thank you so much for the kind words, Robert! We really appreciate you taking the time to share your experience. Honesty and integrity are at the heart of what we do at Southern Fumigation - we believe in giving our customers straight answers, even when it means turning down work. We're glad we could put your mind at ease about the termite situation and help you avoid unnecessary expenses. If you ever need pest control services for any of your properties in the future, don't hesitate to reach out. Thanks again for trusting us with your inspection!<br>Best regards,<br>Southern Fumigation and Pest Control
Alicia Haglund
I'm super late in submitting this review, my tenting was completed over a month ago - but I didn't want to forget to add my agreement to the long line of folks saying how professional and excellent this company is. Really made an awful situation much more approachable - everyone I worked with or spoke to was fantastic and so helpful and organized!
Provider response
Hi Alicia,<br>Better late than never - thank you so much for taking the time to write this! I'm really glad we could make what's always a stressful situation feel more manageable for you. Termite tenting is never fun, but our team works hard to keep everything organized and as smooth as possible.<br>It's wonderful to hear that everyone you worked with was helpful. I'll make sure to share your kind words with the whole crew - they'll really appreciate it.<br>Thanks for trusting us with your home and for adding to that "long line of folks" with such a nice review!
Alessandro Pellegrino
Southern Fumigation, and especially Kimberly, truly exceeded my expectations! Their coordination and communication were top-notch, and the entire team did an outstanding job from start to finish. I always knew what to expect and when. Everything was handled smoothly, on time, and with genuine care, making the whole process completely stress-free. It’s rare to find a team this professional and easy to work with. I 100% recommend them! Thank you very much!
Provider response
Hi Alessandro,<br>Thank you so much for this wonderful review! It really made my day reading about your experience with our team. Kimberly is going to be so happy when she sees this - she takes such pride in keeping our customers informed and comfortable throughout the process.<br>We've been doing this since 2008, and reviews like yours remind us why we love what we do. Making the whole experience stress-free for you was exactly what we were hoping for.<br>Thanks again for trusting us with your pest control needs and for taking the time to share your experience. It means more than you know!
brenda woolard
The pest control attendent was very business like and efficent
Provider response
Hi Brenda,<br>Thank you for sharing your experience with us! We’re so glad to hear you were happy with the price and that our pest control technician was professional and efficient. We appreciate your trust in us and look forward to helping you again whenever you need us.
marcia hunsinger
They always show up on time and call before they arrive, which is great for me because of my dogs, it gives me time to get them put up, they are reliable and quick ..
Provider response
Hello Marcia<br><br>Thank you for your kind words! We're thrilled to hear our punctuality and communication work well for you and your furry friends. We appreciate your business and look forward to serving you again in the future. 🐕<br><br>Have a great day,<br>Southern Fumigation and Pest Control, Inc.
Brittany Chu
This company is one of a few businesses that actually do tent fumigations. I've worked with Kimberley to get all my buildings done. She made a terrible situation a least manageable by working with me. Also they throw in the subterranean termite treatment at no cost when the tent fumigation is scheduled, which is an added plus. The customer service is always great, and the people are very nice. I would highly recommend them for your termite needs.
Provider response
Dear Brittany,<br><br>Thank you so much for your wonderful 5-star review! We are thrilled to hear that Kimberley and our team made your experience more manageable during a challenging situation. It’s always our goal to provide exceptional customer service, and we’re glad you felt supported throughout the process.<br><br>We're also pleased that you appreciated the complimentary subterranean termite treatment we offer with our tent fumigations. Your recommendation means the world to us, and we’re here for any of your future termite needs. <br><br>Thank you again for your kind words!<br><br>Best regards, <br>The Southern Fumigation Team
Suzanne Bibb
Always on time or sometimes even early! Works with my strange schedule.
Provider response
Thank you so much! We know how important flexibility is, and we’re always happy to work around your schedule. It’s a pleasure working with you, and we truly appreciate your business.
Cynthia Bishop
Great tech. Lots of information. Company notifies on time for our quarterly. I am happy to say I have found 4 dead bugzilla's! Thank you.
Provider response
Cynthia, thank you for your feedback! We’re glad to hear you’re happy with our service and that the treatments are working effectively. We appreciate your trust in us to keep your space pest-free!
Jerald Harris
Best pest control around! They really work with their customers, that's why we are LONG TIME SATISFIED CUSTOMERS! Thanks for being our go-to company for our entire PEST CONTROL SERVICES! GOD BLESS YA 🙏 ...JERALD & LINDA HARRIS 😁
Provider response
Thank you for the kind words. We value our customers and love to hear that we're taking care of your needs.
Chris Green
Very friendly company. Great service
Provider response
Hi Chris,<br>Thank you so much for you feedback, we really appreciate it.
Karen Torelli
I have been a happy customer for 20 years. Always on time, professional, and reasonably priced!
Provider response
Karen, thank you very much for your kind review and for being a loyal customer for the past 20 years, we really appreciate it.
Tony Brancato
I can't comment on their actual pest control service (which will change in the future as I will be switching to them once my contracts are up) but their customer service is next level (I mean, really stellar). This company is the prime example of why locally owned businesses are worth your time and money--do that extra research, find the locals--it is worth it! Please give them a call, at the very least, you can count on their honesty and integrity to guide to your next decision. I found what looked like a kick-out hole and drywood termite droppings behind my fridge (which another pest control company confirmed as termite droppings) and promptly started freaking out. After using my Google-Fu and finding out that Southern Fumigation was who many of the larger pest control companies subcontracted out to for fumigation, I figured I might as well go directly to the source since my termite bond only covers subterranean termites. Kim called me back after I left a message with reception as to why I was interested in their service and not only was she awesome to deal with, she even moved me up on the schedule to have the owners James and Patricia come out to my house the following day first thing in the morning so I could keep another appointment. When James and Patricia came to take a look at the "termite frass" James looked to me and said "Good news! This isn't termites. Not even bugs!". I don't think I've ever been so relieved in my life! Patricia even took the sample I swept up in days prior for further analysis back at their office. Later in the afternoon, I received a call from Kim advising that while it isn't bugs, it is possible there is rodent activity as what the sample looked like after comparing pictures online was the grain millet, commonly found in bird seed. While on the phone with her I immediately knew what it was -- my wife has a pet cockatiel and regularly feeds her millet and of course, bird seed. Even if there is a rodent problem (which my 3 lazy cats should hopefully be of use for, but, well, they're lazy cats) that is much better to deal with than termites. So, while I can't review their service, I can attest to their honesty, integrity, and willingness to problem solve, even if it isn't in their financial interest (I hadn't mentioned, but I was not charged an inspection fee, or any other kind of fee). I've lived in JAX since 2016 and in the past 8 years here, I don't think I've encountered a company with this kind of integrity--until now. I look forward to giving Southern Fumigation and Pest Control my future business and recommending them to whomever needs related services. To James, Patricia, and Kim: Thank you for everything! My family and I do truly appreciate your time and expertise.
Provider response
Thank you so much for your kind review. The thought of termites in your home can be extremely stressful and we try to minimize that stress as much as possible. Customer service is our main priority from start to finish. We are very proud that this was reflected in your recent experience. It is our hope that you stay bug free, but in the event that doesn't happen we're here to help in the future.
Jennifer A
We purchased a home under sub termite bond with Southern Fumigation and while we didn’t chose them we are so grateful that they are the company we are “stuck” with! They are the most professional, prompt, and organized company. They are excellent at communicating, their pricing is competitive, and they do amazing work. We have an old historic wood home and have made the decision to undergo a tenting service and it has been the most seamless process. They are also excellent working with our tenants and our tenants feel respected, which is very important to us! We highly recommend this company over the other two companies we also have worked with.
Provider response
Thank you so much for taking the time to share your experience! We're thrilled to hear that you found our team to be professional, prompt, and organized. Ensuring clear communication and providing competitive pricing are top priorities for us, so we're delighted to know that you appreciated those aspects of our service. It's fantastic to hear that the tenting process for your historic wood home was seamless, and we're glad that our team was able to work well with your tenants. We truly appreciate your recommendation and look forward to serving you again in the future!
Brandy Hoffman
Very much satisfied customer.....
Provider response
Thank you for your business.
Sandy Bryant
The people that work for this company are the most professional, courteous folks that I have ever dealt with. They do a great job!
Provider response
Thank you for the kind words. It has been our pleasure to service your home all of these years.
Avi Satlow
I am a resident of Brandywine Apartments in Gainesville Florida (Alachua County). Unfortunately, my apartment building was infested with termites so they had a full fumigation. I was a little stressed about strangers coming into my home, robberies, etc. This company answered all my questions over the phone and really helped me prepare. Everything seemed to go as planned. Today, I can move back into my unit. It appears the unit was exactly how it was left. Hopefully the termites are gone. I have nothing to complain about with this company. UPDATE (a little over one month after the fumigation was finished): I have noticed significantly fewer flies, ants, pests, etc., in my apartment since the fumigation was finished. Pre-fumigation, I have noticed routine ants in my bathroom and sometimes flies in my bedroom. Now they are all gone.
Provider response
Thank you! We understand fumigations can be stressful, but we're glad we were able to help ease your mind.
Robert Peters
the best, wonderful to work with and they are local not some out of area conglomerate!
Provider response
Thank you! We are proud to be a local family run business.
Nathan Bennett
I have been using this company since I lived in Baker County and now I have moved out to Jacksonville Florida and we also have an additional rental properties that this company takes care of and they’re awesome never know Buggggs or any issues always on time and takes care of everything in the manner that it should be!
Provider response
Thank you. We're happy to keep your homes bug free!
Mitchell Realty Services Inc (Mitchell Realty Services)
This was a great experience from beginning to end. The estimate process was completed within 7-Days and once approved we received everything electronically for our office to sign and we send all pdf's to tenants to sign. Tenting was completed last week without complication, communication was a breeze. Thank you to Kimberly and the team at Southern Fumigation for making this a smooth process.
Provider response
Thank you for the positive feedback! We look forward to working with you in the future if the need occurs.
Emily Nixon
They dont do WDo reports- wood destroying organisms-VA required , 🥴
Provider response
Thanks for your feedback, Emily. While we don't offer WDO reports, we're glad to hear from you. If you have any other questions or need assistance with other services, feel free to reach out. We're here to help!
Patrick
Very dishonest if not criminal.
Provider response
Hi Patrick,<br><br>We've noticed your review and wanted to reach out. We're sorry to learn that you're not satisfied with our services. Your feedback is valuable to us, and we would like to understanding your concerns better.<br><br>Thank you
Other providers in Macclenny worth comparing
Pest control near Macclenny compare other Florida markets
Back to all Macclenny exterminators or the full Florida directory.
Treatment and cost guides before you call
Ratings and reviews are sourced from public Google Business Profile data and reflect the date they were collected. They are not verified by this site and may change. This site is free to use. We may be paid by the companies listed here when you call or submit a request, which can affect where and how they appear. We are not a pest control provider and do not endorse, warrant, or guarantee any company's work, licensing, or pricing — always verify those directly.