About this provider in Lauderhill
Northwest Exterminating offers pest control, termite control, rodent control, mosquito control, bed bug control, lawn care, and more to protect your home or business! Northwest is a family-operated company with over 70+ years of experience. Our goal is to provide extraordinary experiences and create a healthier living…
Rating breakdown from customer reviews
4.9
228 reviews
Customer reviews for Northwest Exterminating - Lauderhill
Christopher Sohit
Will was very honest and put my mind at ease Definitely going to refer this company to others for a lifetime!
Provider response
Thank you for the 5 stars! Our team works hard to provide reliable pest control, and we’re glad it shows.
Leonor Loya
Very good service.
Provider response
Thank you for the great review! We're so glad our pest control service made a difference. We appreciate you trusting the Mouse to protect your home!
Charles D.
Switched to Northwest after having 4 roaches in one week that came out of nowhere and the previous exterminator wasn’t very helpful. Steven at northwest came and was super knowledgeable and baited the house and treated our problem like his own. We have zero roaches for over 2 year (thank goodness). Super responsive technician and knowledgeable. Steven is always efficient, responsive and professional
Provider response
Thank you for the extraordinary review! We appreciate you sharing your experience and are thrilled to have you as part of our Mouse family!
Elan Erazo
Steven Q is a very reliable fumigator and I would highly recommend him.
Provider response
We appreciate your review! It’s always our goal to make pest problems stress-free for our customers.
Blas Escobar
Steven Q. has been a great technician of mine for many years. Highly recommended.
Provider response
We appreciate your review! It’s always our goal to make pest problems stress-free for our customers.
Matthew Glasheen
Northwest is always there to help. Steven Quintero has been helping me for a few years now and I appreciate his level of service and professionalism.
Provider response
We appreciate your review! It’s always our goal to make pest problems stress-free for our customers.
maudileny eduardo
Excellent service. Steven Quintero was responsible and punctual.
Provider response
We appreciate your review! It’s always our goal to make pest problems stress-free for our customers.
Janette Antiles
We’ve been very happy and satisfied with the service - Steven is incredibly knowledgeable, always very thorough and careful when applying treatments, and courteous and professional. Highly recommend!
Provider response
We appreciate your review! It’s always our goal to make pest problems stress-free for our customers.
Bryan Winter
Steve is courteous, on time and communicates. Really glad we found him.
Provider response
We appreciate your review! It’s always our goal to make pest problems stress-free for our customers.
Tara Rodger
Steven Quintero is fantastic. He cares about our house is doing! He is an A number one person who is thorough!
Provider response
We appreciate your review! It’s always our goal to make pest problems stress-free for our customers.
Mick B
Been using Northwest, formerly Hullet for a few years from regular pest control to termite issues and they have always done a great job. Our regular tech, Steven is top notch. Highly recommend them and if you happen to get Steven you will be very satisfied with the services.
Provider response
We appreciate your review! It’s always our goal to make pest problems stress-free for our customers.
Renee
Steven Quintero has been servicing my home for over 7 years. He is the best! He is polite, friendly, and professional. Always does a great job and works around my schedule.
Provider response
We appreciate your review! It’s always our goal to make pest problems stress-free for our customers.
Eduardo flores
Great service, extremely polite and super knowledgeable regarding his business. Steven Quintero is the best!
Provider response
We appreciate your review! It’s always our goal to make pest problems stress-free for our customers.
Jeannette Lucado
Steven Quintero has been my exterminator for a few years now and he always texts me the day before service is scheduled and again when he is on the way. Steven is always so pleasant, does a great job, and I am happy to recommend him to others.
Provider response
We appreciate your review! It’s always our goal to make pest problems stress-free for our customers.
Vanessa Zuniga
I’m very happy with the service that Steven. He is professional, knowledgeable and always takes the time to explain what he’s doing. He consistently goes above and beyond to make sure everything is taken care of. Steven is reliable, friendly and truly great at what he does. Couldn’t ask for a better service.
Provider response
We appreciate your review! It’s always our goal to make pest problems stress-free for our customers.
Chatraballi Persaud
We are very pleased with Steven Quintero and the service he provides every 2 weeks. Always looking forward to his visit.He does a great job and a great personality.
Provider response
We appreciate your review! It’s always our goal to make pest problems stress-free for our customers.
Marissa Fuller
Steven has been servicing our home for awhile now and he is great! Very knowledgeable and helpful!
Provider response
Thank you for taking the time to leave us five stars! We are happy to hear that we were able to deliver an extraordinary experience to you! Thanks for choosing the Mouse!
Kristen Rothstein
Steven Quintero services our home and always does a great job. Very professional and timely.
Provider response
Thanks for your review! Protecting your home and family from pests is always our top priority.
Jacee Craig
Steven Quintero always very pleasant and accommodating !
Provider response
Thanks for your review! Protecting your home and family from pests is always our top priority.
Keith Lerner
I am very pleased with the service I get from Northwest. Our technician, Steven, is great. He is polite, efficient, nice, clean( wears bootie’s in the house) and does a great job - even dusting away the spider webs around the patio and front door.
Provider response
Thanks for your review! Protecting your home and family from pests is always our top priority.
Martha Alegria
I had an exceptional experience working with Steven Quintero. From start to finish, he was professional, attentive, and truly dedicated to delivering outstanding service. Steven took the time to understand exactly what I needed and went above and beyond to make sure everything was handled with care and precision. His communication was clear, consistent, and reassuring throughout the entire process. What really stood out was Steven’s genuine commitment to customer satisfaction. He is knowledgeable, reliable, and an absolute pleasure to work with. I’m extremely grateful for his help and would highly recommend him to anyone looking for someone they can trust. Thank you, Steven, for providing such an amazing experience!
Provider response
We’re happy to hear you had a great experience. Enjoy the peace of mind of a pest-free home!
Amarilys Diaz
Steven Quintero has been an outstanding technician! He is professional, knowledgeable, and always goes above and beyond to make sure my home is well taken care of. He explains each step of the process clearly, takes the time to answer questions, and pays close attention to detail during every visit. His consistency, punctuality, and friendly attitude make a big difference. I truly appreciate Steven Quintero’s dedication and the pride he takes in his work. He represents Northwest Exterminating with excellence, and I highly recommend him and the company for anyone looking for reliable, thorough, and trustworthy pest control service.
Lisy Gutierrez
I couldn't even receive their services because, for some reason, the woman who answered my call was in a bad mood due to her poor signal, I dare say. She left me speechless and just hung up on me. It's a shame I don't know her name; she should be fired for being so impatient and rude in customer service.
Provider response
Thank you for reaching out to us about your concerns. Our goal is to create an extraordinary experience for our customers, and we are sorry to hear that you did not have that experience with our team. <br><br>We would love the opportunity to follow up with you about your concerns; if you wouldn't mind emailing us at themouse@callnorthwest.com, from there a teammate will reach out to discuss what we can do better. Thank you!
Stephen Bush
Came out gave a quote I accepted and then they don't show or call on the scheduled day.
Provider response
Stephen, thank you for reaching out to us about your concerns. Our goal is to create an extraordinary experience for our customers, and we are sorry to hear that you did not have that experience with our team. We would love the opportunity to follow up with you about your concerns; a teammate will be reaching out to you! Thank you.
John McGlynn
Extremely unreliable company will not schedule treatment in advance and will call you the same day expecting their customers not to be working and home available for them whenever they want. I attempted multiple times to rectify the situation and after nine months of continuing to not provide adequate service, I canceled them. The only reason for the two stars is when they do show up when requested their treatments work, but I still would not use this company.
Provider response
John, We’re sorry to hear about your scheduling issues and appreciate your feedback. We're glad our treatments were effective but regret the inconvenience you faced. We’ll work on improving our service. Thank you for bringing this to our attention.
Andie Grace
Came at scheduled time, did what needed to be done and was out. I appreciated them letting to me know what I need
Provider response
Thank you for choosing the Mouse to protect your house, and thank you for taking the time to leave us a review! We’re happy to have you as a part of our Northwest Family.
Mike Odess
Steven is great. He is extremely competent and thorough. He is the reason I stay with this company.
Provider response
Thank you for taking the time to leave us five stars! We are happy to hear that we were able to deliver an extraordinary experience to you! Thanks for choosing the Mouse!
Deanna
Used huelett..they sold to this company..didnt know the service provider was changed for several months.. yard showed no improvement..video of treatment performed showed Technician just walking thru yard...nothing applied but report stated the treatments were performed..attempted to discuss with local manager
Provider response
Thank you for reaching out to us about your concerns. Our goal is to create an extraordinary experience for our customers, and we are sorry to hear that you did not have that experience with our team.<br><br>We would love the opportunity to follow up with you about your concerns; if you wouldn't mind emailing us at themouse@callnorthwest.com, from there a teammate will reach out to discuss what we can do better. Thank you!
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