Provider profile

Lice Troopers Lice Removal & Lice Treatment Clinic

4.8 stars from 181 customer reviews · 2109 S Le Jeune Rd, Coral Gables, FL 33134

  • 4.8 out of 5 stars
  • 181 customer reviews
  • Coral Gables, Florida
  • Open 7 days, Early hours, Evening hours
4.8
Rating
181
Reviews
Yes
Claimed
Yes
Website

About this provider in Coral Gables

Lice Troopers provides comprehensive Coral Gables Lice Treatment. We have more than 35 years of experience working with families, schools and doctors to rid scalps of head lice quickly, effectively and safely. We offer lice removal & lice screenings service at our lice removal clinics or in the privacy of your home…

Pests handledlice
Praised forprofessionalpatientfriendly
Methodstheir non-effective approach
Safetyyour familyavoid the headache to do it in home

Rating breakdown from customer reviews

4.8

181 reviews

5
162
4
9
3
1
2
2
1
7

Customer reviews for Lice Troopers Lice Removal & Lice Treatment Clinic

RR

Rick Recio

5mo ago

Great service been coming since my girls were in school. Summers were always bad. Now one is a teachers aid in third grade and history repeats 😖

TF

Tania Frias

6mo ago

Paid almost $1000 in treatments and “retreatments” (which was total bs because they didn’t need it) only because they promised a membership that would allow them monthly checks and treatments if necessary and it turned out to be a lie. They charge $200 per head and won’t even wash their heads after the treatment is done. Go somewhere else if you have kids in school

BP

Bruno Pereira

1y ago

I called and made an appointment the prior day. When I showed up during my scheduled appointment the place was closed. Called the number twice and the individual who picked up mentioned that they were trying to contact the person. Took a day off from work and my children’s school for this experience. Do not recommend.

AA

Armenta Acevedo

2y ago

I cannot stress how much I love that there is a service like this! For those lice-paranoid place, this is the place to go! I was able to get checked, get treated over a period of 90 minutes give or take. Not even a wait. They were patient, kind and professional. I went back a week letter to re-check- same customer service and confirmation of a clean head. It is not cheap, but it is worth every penny for my sanity.

SN

sabrina notarnicola

2y ago

"Unfortunately, I had a very unsatisfactory experience with Lice Tropper in Miami. My daughter underwent three treatments, which cost us a total of $600, yet she still had lice even after their supposed thorough treatment. It was disheartening to see that their non-effective approach did not solve the problem at hand. I was disappointed with the lack of results and the significant amount of money we had to spend. It's unfortunate that their services did not meet our expectations or provide the desired outcome we were hoping for."

KI

Katie Insua

3y ago

Lice troopers were fantastic! They quickly made me and my daughter feel at ease about our situation. Reylandi was extremely gentle and thorough with my 3 year daughter. Overall fantastic and highly recommend.

IU

Issbelle Uzan

3y ago

Reylandi, Angela , Sofia good service and they took off all lice ☺️😉😗🥰 we recommend them

JG

Jackie Galindo

3y ago

Wonderful staff very friendly and professional

YF

Yonel Fellous

3y ago

Hilza and Reylandi were the 2 technicians who took care of my daughter. They were really gentle, nice and patient.

CS

Chaim Sasi

3y ago

Only place I recommend for lice removal. One time treatment and your family is lice free.

VT

Victoria Tirado

3y ago

Irza, Sofia and Angela were amazing! Very professional.

ST

Sara Tirado

3y ago

Hilza and Angela were amazing !!! Thank you

S

Suellen

3y ago

I totally recommend. They do a great job, very friendly and very professional. Avoid the Headache to do it in home because it is a lot of work, and even if we look hair by hair, we can’t clean 100%. Here is easier for the kids and for parents. So much more practice. Life saver.

EB

Emily Brizuela

3y ago

Great service very nice people.

DB

Daisy Bona

3y ago

Lice Troopers is wonderful! It can be quite stressful to find out your kids have lice but Lice Troopers was very fast and effective! They accommodated us with same day appointments and took care of the issue right away. Shakira was very kind and empathic to our 7 yo son. Hopefully, we won’t need to come back again. Highly recommend them!

LO

Larol Ortega

3y ago

Amazing work Hilza and Shakira. Really recomend this place.

GH

Gia Hagen

4y ago

If I could give this place 0 stars, I would. I went in to get treatment for myself, my daughter and my son. Not only did they leave a bunch of nits behind, then when I spoke to the owner he claimed that his website did not say “money back guaranteed”. It took him a week to return my call and another week to begin my partial refund. His assistant then reached out to me and started the refund process. I had been charged two different times and she stated the system could only give me back one even though I showed her proof of the money coming out of my account. She said she would contact the owner and get eight back to me. It has been over a week and still no news on that other money. Save yourself the trouble and go somewhere else.

ER

Erika Restrepo

6y ago

Our daughter went to school today. And ridiculous and discriminate sent to home Even today is her birthday. And this company say has lices. Incredible that your as company desperately find money and take out our pockets. I’m checking more than 3 times and she didn’t have anything. Yes don’t deserve 0 stars.

Provider response

Erika, our trained techs went to your child's school today and found a few cases of head lice. We taped evidence of what out tech found on your daughters hair and even the nurse verified that your child had a case of head lice. Anyone reading this review will 100% confirm what is taped onto the card is a nit. The way it hangs off the hair is clear. Head lice are hard to find in the hair and I recommend you bring the evidence card to any professional and they will verify. I also offered your husband a FREE lice screening at any one of our treatment centers so we can show you that she does have lice.<br><br>We know this is a frustrating process that no parent wants to deal with. To receive a 1 star review based on your claim we discriminated against your child is ridiculous. We work with over 300 schools in Miami-Dade and Broward and have the best reputation. I would love to help your family through this and do the best we can. I can be reached at 646-283-5485. Any questions, know that we are always here for our customers.<br><br>I also want to mention that head lice go to the cleanest heads. Your husband mentioned that its impossible for your daughter to have lice because she is clean. 90% of cases we see if with kids that have the cleanest heads.

YN

Yami Nunez

8y ago

I really like lice trooper and recommend their payment plan. Every time that I have the ladies are really nice and take the time to clean my daughter's hair really good but today was not that good at all. The lady who did my daughter's hair hurt her a lot of times and idk it really past. I guess she was in a hurry to leave. I was disappointed with today's service.

Provider response

Yami, we are so sorry you were disappointing the last time you visited us. We do our best to take care your family and will do better next time!

KA

kevin alvarez

8y ago

Long story short I spent 200 for a 4 dollar comb and 2 dollar conditioner to be run thru my head a couple times and then no guarantee or fallow up . I ended up having it not again but still because they didn't care or just lazy. Charge way way to much basically 200 unless you have shorter hair then your shoulders which will still come out probably 145 . They did a terrible job and it's just a scam for the stuff they do . Really conditioner and a comb that's it. Basically I never went back and called hair cleaners on west flagler and 87th let me tell you owner staff amazing great treatments they apply heat run comb through dry,magnify, lights everything you can imagine! Best part they're highest charge regardless of hair lenght is 145. Plus 7 to 10 day free follow up and 30 day guarantee to go back whenever or if ever a itch or thought forget troopers there a scam and trust me don't go through the head ache get it done right with the team at hair cleaners you won't regret it!!

Provider response

Kevin,<br><br>Your family came to our center on 3/29/2018 to get Emily treated. First, we offered you a $50 discount. You are mistaken when you state you paid $200. Second, your daughter had an extreme case and was required to come in for a retreatment which is $60. A re-treatment is only required when we have a case where the individual was infested with thousands of bugs and nits. We show no record of Emily ever coming back in for a retreatment which was highly recommended. Third, both Kevin and Liam who live in the same home did not get screened or treated. No company can offer a guarantee when all family members aren't screened. I have no doubt considering the case of Emily that both Kevin and Liam were infested at all.<br><br>We have explained this to you when you came to our center. Third, to critique our techs after them spending hours on Emily is very inconsiderate. They are far from lazy and dedicate their time to each family. Fourth, Lice Troopers offers a guarantee as well.<br><br>Kevin, I would love to speak to you over the phone and discuss this. My goal is to make sure each and every customer is 100% satisfied with our service. Please call me at 646-283-5485. I promise not to disappoint. Have a great night.

MR

Melissa Rosenberg

8y ago

Their service was good, but the price and warranty doesn't compare to Hair Cleaners Lice removal. One/two week warranty then you have to pay the same amount when HCLR give you a MONTH and a cheaper price. I got the treatment at lice troopers and went back for a follow up and they didn't find anything. My head kept itching after my treatment with LT and I found Hair cleaner lice removal and did the treatment AGAIN with them! I haven't had a complain ever since. HLCR feels like a family business not a company. Lice tropper charges you a lot for a shampoo and conditioner that you can buy at a publix the only difference is that they have their logo on the bottle. Trust me HAIR CLEANER LICE REMOVAL IS THE WAY TO GO.

Provider response

Potential Clients:<br>We have no record of a Melissa Graham visiting anyone of our treatment centers. It seems Melissa is affiliated with the owner of Head Lice Cleaners in Key Biscayne. Their aim is to post negative reviews on our business page hoping to acquire customers to their business. This is unfair business practice and is disrespectful to any hard-working business owner that devotes their time and energy into his business. Lice Troopers has multiple business locations of which each have over 1200 FIVE STAR REVIEWS. We strongly advise anyone reading this review to read reviews posted by our “Real” customers.

RH

Rebeca Hernandez

9y ago

I am very disappointed not with their work but with how irresponsible they are my daughter was on an appointment for 4pm at Kendall location. I rescheduled for coral gables at 630pm with a good 3 hour window but they told me that they couldn't see me because they had other severe cases and no one called me to let me know or rescheduled but I guess it's ok to just pat it on the shoulder no!!! I would clearly rethink to go to them again sorry Look I'm not sure how they work because my daughter was not seen that day but someone text me told me that they are good I'm not changing my review sorry because I'm sure this can happen to someone else

Provider response

Rebeca,<br><br>I appreciate your feedback and apologize for any wait time you experienced. That particular day we dealt with many severe cases and we were extremely backed up. We always space appointments apart to allow enough time so clients don't need to wait or be rescheduled. I would like to offer you a free one year lice membership for the inconvenience. Please call me at 800-403-5423 so I can set that up for you and your family. Arie

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