About this provider in Beverly Hills
For over 30 years, Meryl's Pest Control has been the leading exterminator in Florida, providing top-of-the-line pest control and animal control services. We are committed to exterminating and controlling pests in Marion, Citrus, Lake, Sumter, Levy, and Hernando counties. Trust Meryl's Pest Control for all your pest…
Rating breakdown from customer reviews
4.8
92 reviews
Customer reviews for Meryl's Pest Control
Jeremy Lynn
Absolutely Terrible Customer service the women we spoke to on the phone was Absolutely rude would never recommend a company who hires someone like the women who takes calls for them
Provider response
Hello, Mr. Lynn I have addressed Tanisha's review. We have reviewed the conversation and are using this experience to reinforce kindness and clear communication with our entire team.
Tanisha Tjernlund
If I could give 0 stars or even negative stars, I would. We get this specific pest control company through an elderly family member's medicaid coverage. They may be ok for paying out of pocket customers but they DO NOT care about the people who get it for free through insurance. Everyone in my household works 8-5 and we take care of my elderly family together. We are only home after that and weekends; they WILL NOT work with us so that they can actually spray inside of the home because we are not able to be there when they are. I tried to schedule for an off day I had or on Friday after noon and they refused stating that "we should either leave the house unlocked or hide a key for the pest control person to come inside." ARE YOU KIDDING ME??? I know for a fact that they would not want to be held liable if something happened to go missing while I was not there and how in their right mind can they ask a customer to leave their home unlocked and to trust a COMPLETE STRANGER?! I said absolutely not I refused to do that, the lady then said "Well everyone else does it and you're not willing to work with us, so you won't get the inside of your home sprayed." I can only assume that with the attitude of whomever I spoke to that they do not give a rats ass about the medicaid customers or their valuables inside the home. I repeatedly asked the lady if she would the same if asked if she were me to which she ignored the question entirely. Due to this experience I will not use the service even if it is FREE because no human being should be expected to open their home to a stranger when they are not present or be spoken to the way this lady did to me. I really hope they do not treat their other ELDERLY customers this way or take advantage of any memory issues they have. I don't agree with the customer always being right, but the way I was spoken to was just plain condescending and unprofessional.
Provider response
We are truly sorry that we were unable to find a scheduling solution that worked for everyone and that the recent phone conversation left you feeling disrespected—that is never our intention.<br><br>When our technician performed the initial visit in May he explained that appointments after 4 pm or on weekends are not available. At that time the family requested Friday afternoons and we scheduled the recurring service for that time slot each month. Our technician has arrived every scheduled Friday, completed the exterior treatment, and serviced the interior on the days someone was home (leaving a door hanger when no one was present).<br><br>For safety and insurance reasons a responsible adult must be present for interior treatment. Many customers who work traditional hours successfully arrange for a neighbor, family member, or another responsible adult to meet our technician so the interior can still be treated when no one from the household is available.<br><br>We sincerely apologize for any frustration this situation has caused and are using this experience to reinforce kindness and clear communication with our entire team. The comfort and well-being of the resident have always been important to us.<br><br>Thank you, and we wish your family all the best.
Jude Clements
Called for help with beetles in my shed and they came out within an hour to help! Great people!
Abigail Walls
We’ve been using this company for our quarterly pest control service, and they are always so responsive and professional. Most recently, I called them with a wasp problem, and they came out just two hours later—talk about fast service! They’re always thorough, friendly, and willing to go the extra mile to make sure everything is taken care of. It’s such a relief to have a company you can rely on. Highly recommend them for any pest control needs!
Provider response
Thank you for your kind words. We appreciate your positive review!
Wendy Nowlen
Brennan is awesome! Very personable, friendly, knowledgeable! He does our qtrly service and did our termite inspection and treatment, in Lady Lake. Great employee for your company!
Amanda Ferguson
Shawn always shows up on time and does a great job. Very nice and always answers all of my questions and concerns! Thank you Shawn! 😊
Sheena Polk
Everyone we have had contact with at Meryls has been amazing. Shawn is always on time and personable, while still maintaining a great level of professionalism. I wanted to give a special thank you to Kelley, whose been nothing but amazing. Calling to check in between services, being extremely through, and also caring and understanding. We've been a customer of Meryls for about 2 years now and will continue to be thanks to both Shawn and Kelly.
catherine rode
Shaun is Johnny on the spot when you call. Very nice company.
Margaret
We have used Meryl’s for years. They consistently do a great job taking care of any unwanted pests such as underground wasps in the yard, ants, pantry moths and months in wool rugs.Mike and Kelly and have been our technicians and both of them do a great job. They are punctual, communicate well, follow through with the task and are trustworthy.
Zalman Chayo
Amazing experience working with this company they are well priced and professional experienced company, i will definitely be recommending them 5*****
Kathleen Brown
Always been very good.
Provider response
Thanks for taking the time to write this review, it’s a pleasure serving you!
grant chance
Great service! Thank you.
Provider response
Thank you for your review, we are so happy we could help!
Tray
Very nice company to come service my house and very friendly staff.
Patricia Heaton
I have been a customer for year's and would recommend Meryl's Pest Control to friends and family. They are very professional and respond quickly.
Mildrey Delaney
Meryl’s Pest control has been doing a great job for us. They are very personable and professional. We have not had any problems since they have been taking care of our pest control.
Bob Martino
Very happy with the service. Haven`t seen a bug in 9 months. Highly recommend.
Provider response
Thanks so much for your kind words, it’s a pleasure serving you!
Susan Bokholdt
Great service, friendly, informative, great response time and effective! Do Not hesitate. No problems 9 years now.
Provider response
We appreciate you taking the time to leave a great review, Thank you!
Mary Anne Brown
General pest control every quarter.
Nathaniel Gorbet
Best service in town. As a land lord, I have used them all.
Provider response
Thank you Mr Gorbet for your 5 Star review! We appreciate your business!
Fred Svihula
The tech,Mike, has always been prompt, thorough, and very informative. He has taken the time to explain what he was doing, why he was doing it, and also the way that termites do their thing. Fascinating!
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