Provider profile

UnBugMe Pest Control & Termite

4.6 stars from 39 customer reviews · Saticoy St, Winnetka, CA 91306

  • 4.6 out of 5 stars
  • 39 customer reviews
  • Winnetka, California
  • Open 5 days/week
4.6
Rating
39
Reviews
Yes
Claimed
Yes
Website

About this provider in Winnetka

Pest control for all sorts of pests including: Rodents, Bed Bugs, Roaches, Ants, Bees, Fleas, Wasps, Spiders, Mites, Earwigs, Beetles, Ticks, Rats, Mice, Carpenter Ants, and more. We also offer free inspections, rodent proofing, bird control, organic treatments, humane live-animal trapping, and animal removal…

Rating breakdown from customer reviews

4.6

39 reviews

5
35
4
0
3
0
2
0
1
4

Customer reviews for UnBugMe Pest Control & Termite

JH

Jeffrey Harris

7mo ago

My girlfriend and I started noticing a very unpleasant smell coming from under our house near the beginning of January. It quickly became clear that an animal, most likely an opossum, had died in the crawl space. I called a few pest control companies for estimates, but UnBugMe Pest Control immediately stood out. Valerie actually answered the phone and scheduled a visit right away. Juan and Osmir were outstanding. Juan went under the house, removed an older, dried-out opossum, and quickly identified that a second animal had wedged itself between two walls in the crawl space (between our bathroom and a bedroom). I was dreading the thought of cutting into walls, removing the remains, and then dealing with repairs and paint matching, but Juan and Osmir handled all of it quickly, seamlessly, and at a very reasonable cost. They documented the entire removal with video so we could see exactly what was done, which I really appreciated. Juan also set a trap that allowed us to humanely remove a live opossum that had been active under the house. They then sealed the now-upgraded crawl-space gate grills professionally to help prevent this from happening again. UnBugMe was incredibly fast, arriving just hours after I called, the pricing was more than reasonable and everything was resolved over a couple of days. Juan and Osmir were professional, friendly, and a pleasure to work with, as was Valerie in the office. I can’t recommend UnBugMe Pest Control highly enough! Really. Excellent service from start to finish.

AA

A. Adler

8mo ago

A Squirrel got into my house through a cooktop vent. Juan saved the day by gently coaxing the Squirrel into a blanket and let him outside to return to his friends. Juan was incredibly patient and helpful at a time when I was quite frantic, just before a big event in my Home. Love this company and can recommend them so highly. Juan also fixed the vent screen so this could not happen again!!

Provider response

We truly appreciate you taking the time to share your experience. We know how stressful it can be to have unexpected wildlife inside your home—especially right before a big event—so we’re very glad Juan was able to help calmly and safely resolve the situation.<br><br>Our goal is always to handle wildlife removal humanely, while also identifying and fixing the root cause. We’re happy the cooktop vent screen was secured so this doesn’t happen again and that the squirrel could safely return outdoors.<br><br>Thank you for trusting Un Bug Me Pest Control & Termite and for recommending us so highly. If you ever need assistance in the future, we’re always here to help!<br>the Un Bug Me Team 🐿️🏡

AM

Adrian Mandoiu

9mo ago

Very professional, polite and their work is effective.

Provider response

Thank you for sharing your experience! We truly appreciate your positive feedback. Our team is committed to being professional, polite, and effective, and we’re glad to hear that reflected in the services we provided.<br><br>Thank you for trusting us with your home inspection and pest-control needs—from wasps and rodents to termites, ants, and general pests. If you ever need anything in the future, we’re always here to help keep your home protected and pest-free.<br><br>Thank you again for choosing Un Bug Me Pest Control! 🙏🐜🛠️

YG

yair gigi

10mo ago

I had an excellent experience with this pest control company. They were professional, reliable, and very thorough in their work. Juan arrived on time, explained the process clearly, and made sure every detail was taken care of. Since their visit, I haven’t had any pest problems at all. I highly recommend their services to anyone looking for effective and trustworthy pest control!!!

Provider response

Thank you so much for your wonderful review! We truly appreciate you taking the time to share your experience. It was a pleasure serving you, and I’m glad to hear everything was explained clearly and that our work brought you peace of mind with no more pest issues.<br><br>Your recommendation means a lot to us. If you ever need anything in the future—maintenance, inspections, or questions—we’re always here to help.<br><br>Thank you again for trusting Un Bug Me Pest Control! 🙏🐜🛠️

N(

Norbert (Butch) gibola

11mo ago

I would like to thank CARLOS PAREDES for doing a great job in our building. He was very professional and very clear with explaining what he was going to do and what we needed to do. We will definitely use Un Bug Me for any pest control in the future. Building Owner

Provider response

Thank you so much for your feedback! We’re grateful for your kind words about Carlos Paredes and the service he provided. Carlos takes great pride in being professional, clear, and thorough, and we’re glad that reflected in your experience.<br><br>We truly appreciate your trust and are honored to support your building’s pest-control needs. If you ever need assistance in the future, Un Bug Me Pest Control is always here for you.<br><br>Thank you again,

GW

Gregg Wigutow

1y ago

This is a Great company We called an appointment Right away Carlos came out. Did a quick inspection and knew exactly what the problem was. Within two days of paying for the service which was not expensive at all a lot less than I thought, they put traps out and fixed all the places around the house That the rodents could be coming in Him and another worker Juan were pleasant to have in the house They have great attitudes Care about the customer Also care about the job getting done, right Also care about the reputation of the company I will probably use them for other houses in my family. Best pest control I’ve ever used.!!!

Provider response

Thank you so much for your kind words and thoughtful review! We’re thrilled to hear you had such a positive experience with Carlos and Juan. Our team takes pride in delivering quality service with care, and it means a lot to know you felt that. From identifying the issue quickly to sealing up rodent entry points and making sure the job was done right — we aim to treat every home like it’s our own.<br><br>We truly appreciate your trust and look forward to helping with any future needs for you or your family. Thanks again for choosing us — and for recognizing the hard work and heart our team puts into every visit!

JR

Jen Rosen

1y ago

So kind and friendly. Walked through the house and showed me different areas to address for prevention Thank you so much for your service

Provider response

Thank you so much for your kind words Jen! We are delighted to heard that you had a great experience and that we could help identify areas for prevention your fed back means a lot to us, and truly appreciate your support

EH

Ennase H. Morales

1y ago

Amazing service; Quick turnaround, professional and friendly. Carlos was thorough and kind. One of the best, if not THE best, pest control providers out there. Thanks again!

Provider response

Thank you so much for the amazing feedback! We’re happy to hear you had a great experience with Carlos — he truly goes above and beyond for our customers. We’re proud to provide fast, professional, and friendly service, and it means a lot to be considered one of the best in the business.<br><br>Thanks again for your support — we’re here whenever you need us!

JC

Justice Cliff

1y ago

Marco, is very professional he really respected my environment.

Provider response

Thank you for your kind words! We're glad to hear Marco provided you with a respectful and professional experience. He truly takes pride in his work and in treating every home with care. We appreciate your feedback and look forward to serving you again in the future!

DC

Delivery Coordinator

1y ago

UnBugMe was prompt, responsive, communicative, and effective! Great service for a great price!

Provider response

Thank you so much for your wonderful review! We’re glad to hear you had a great experience with UnBugMe — prompt, responsive, and effective service is exactly what we strive for. We truly appreciate your support and look forward to helping you again whenever needed!<br><br>— The UnBugMe Team

K

Krystin

1y ago

Raul was great ! He was also able to identify all the spiders taking over our home. Thank you so much!

Provider response

Thank you for the kind words! We’re so glad Raul was able to help identify and address the spider issue. He’s a true pro and always committed to making sure our customers feel comfortable and taken care of. We appreciate your trust — and we’re here anytime you need us!

TH

Tomer Hatzor

2y ago

Un bug me is hands down the best pest control service I have ever used. Not only their services yield great results but the service providers are friendly, professional and go all the way for you. I had the pleasure of working with Juan this morning and he is the best!

Provider response

Thank you so much for the amazing review! We’re honored to be considered the best pest control service you’ve ever used — that means a lot to us. Juan and the rest of our team are committed to delivering great results with friendly, professional service every step of the way. We’re so glad you had a positive experience, and we truly appreciate your trust and support!<br><br>— The UnBugMe Team

SC

Susana Ceja

2y ago

Frantic service from Juan and his team in rat proofing my house and making sure we were satisfied with his work. Highly recommend this company.

Provider response

Thank you for the great feedback! We’re glad Juan and the team were able to respond quickly and make sure your home was properly rat-proofed. Your satisfaction is our top priority, and it means a lot to know you’d recommend us. We're here whenever you need us!

SP

stephanie pelletier

2y ago

Unbug me pest control is fantastic. We’ve been using them for service every other month since we’ve moved into our house seven years ago. They have been very helpful. We recently had an extensive ant problem after we cut down a mature tree in our yard quickly to address the issue. He treated the outside of our home and also areas of the inside. He was a detective tracking where they were coming in. He used an app to determine the type of ant so they could be properly treated. He used a gel bait To address the issue while making sure our cats would remain safe from the treatment. They have addressed several issues for us in the past like climbing on our roof to ensure there were no access points for raccoons or squirrels to enter our attic and making sure these areas were properly covered. They did the same for our crawl space. Their techs are very kind, polite, considerate and thorough. I highly recommend them.

Provider response

Thank you so much for your continued trust and for such a detailed, thoughtful review! We're honored to have served you and your home for the past seven years. It means a lot to hear that our team has been able to address a variety of concerns — from ants to attic intruders — with care, attention to detail, and safety in mind (especially for your pets!).<br><br>We’re proud of our technicians and their dedication to doing the job thoroughly and professionally, and your kind words truly affirm the work we do. Thank you again for recommending us — we’re always here whenever you need us!

MD

Mazelle Dadon

2y ago

Raul showed up on time, was efficient and friendly!

Provider response

Thank you for the great feedback! We're glad to hear Raul made a positive impression — showing up on time, being efficient, and bringing a friendly attitude is what we strive for every time. We appreciate your support and look forward to serving you again!

P

PosiBrand

2y ago

Carlos is amazing. Booking was easy. Very thorough. Very professional. Thanks!

Provider response

Thank you so much for the kind words! We're thrilled to hear Carlos provided such a thorough and professional experience, and that the booking process was smooth. We truly appreciate your support and look forward to helping you again in the future!<br><br>— The UnBugMe Team

AH

Andrea Henighan

2y ago

Juan was like an angel sent from Heaven to help me! He was so thoughtful and considerate. Called before he arrived and let me know each step of the process. He truly went above and beyond. I am so grateful for my positive experience!

Provider response

Wow — thank you for such a beautiful review! We’re so touched by your words. Juan truly cares about every customer, and we’re so glad he was able to provide the thoughtful, considerate service you deserved. From clear communication to going the extra mile, he always brings his best. We're grateful for the opportunity to help and even more grateful for your trust!

AC

Amber Claire

2y ago

Fantastic service by Juan and Marco. Both professional and pleasant and very concerned about satisfying their customers.

Provider response

I'm thrilled to hear about your fantastic experience with Juan and Marco! Providing excellent service and ensuring customer satisfaction are top priorities for us, and it's great to see that reflected in your review. I'll be sure to pass along your kind words to Juan and Marco—they'll be delighted to hear that their professionalism and dedication made such a positive impact. Thank you for choosing us, and we look forward to serving you again in the future!<br><br><br><br><br><br><br>

ER

Elia Rodriguez

2y ago

I recently hired un bug me pest controland termite for a termite issue, and I couldn't be more impressed. Their team responded promptly, and the work was completed with remarkable speed. The professionalism exhibited by the technicians was outstanding. I highly recommend them for efficient and effective termite control. Five stars!

Provider response

Thank you, Elia Rodriguez, for taking the time to share your experience with us! We're thrilled to hear that you were impressed with our team's prompt response and the efficiency with which we handled your termite issue. Maintaining professionalism while providing effective pest control services is something we strive for, and we're delighted to see that reflected in your review. Your recommendation means a lot to us, and we're grateful for the opportunity to assist you. If you ever need our services again or have any questions, don't hesitate to reach out. Thank you for choosing Bug Me Pest Control and Termite!

MM

Mariela Morales

2y ago

Great experience Juan was super nice and very professional. Thank you

Provider response

We're overjoyed to hear about your fantastic experience with Juan! Thank you for taking the time to share your feedback. Juan takes great pride in providing top-notch service, and your kind words will surely motivate him even more. We're grateful for the opportunity to serve you, and if there's anything else we can assist you with in the future, please don't hesitate to let us know. Thank you for choosing

JQ

Jessenia Quiroz

3y ago

We were crazy infested with Ants this summer! Coming out through our electoral sockets. Found Unbugme through Google search, called the representative was super sweet and was able to get me in the same week. They sent a technician who was very nice and was able to explain the best way to have the ants stay away for next year, while they were spraying and leaving bate. Great great great team!!!

Provider response

<br>"We're truly grateful for your glowing 5-star review! Your appreciation for our pest control service warms our hearts. Thank you for choosing us, and we look forward to serving you again in the future."

EK

Erin Keating

3y ago

I had a great experience working with this company. Juan came within three hours of me calling, and was always prompt, professional, and informative. Would highly recommend them!

Provider response

Hi Erin thank you for your kind words, your words are very much appreciated. Have a great day!”

DL

Daniel Lamb

3y ago

Un Bug Me is the only company we trust to refer our customers to when the scope of work is outside of our niche. Juan and his entire team have always treated our customers with the same care that we do. Great company to work with.

ML

Miguel Lozoya Burciaga

3y ago

UnBugMe pest control is fantastic! I had a severe problem in my kitchen so I decided to call the professionals. UnBugMe picked up the phone immediately and scheduled an appointment. Carlos showed up and told me I had a leak that was attracting roaches! Lucky for me they treated my property and I saw a real difference! Thank you!

TH

Tami Harel

4y ago

Un professional company. The manager didn’t know how to address my problem. Said she will find out and call me. Never did. Trying to get you to spend more money and suddenly everything is not under the contract. Sending Un professional technicians. I would not use them again.

AC

Angel Chau

4y ago

Unbug Me far exceeded my expectation, from the customer service rep (Evelyn) and the tech (Carlos). I was thoroughly satisfied with the whole process, quick responses from everyone involved and knowledge to inspect and recommend proper treatment for our entire house. You truly made the best out of the worse situation we were dealing with. The timing and service was on point!

SG

Sean Goodrich

5y ago

I hired UnBugMe in order to take care of my rodent issue. They were able to identify a hole that two prior exterminators missed during inspection. Unfortunately, within 2 months the rats came back. Juan made sure to visit my home immediately. He was very helpful in identifying other preventative measures that should be taken and clearly has a lot of experience in the field.

AR

Annie Ren

5y ago

I really wonder how this place got such a good review. Recently we used them for the rodent issues and they did looked professional at the beginning. They told us they have years of experience and replied promptly. However after start the service, the technician is really negligent. He only closed 1 opening during the 1 month service period. We could feel there were rodents and send them pictures where there was a hole or places we saw rodents running around during daytime and asked them to examine those places carefully the next time he came. But he just didn't fixed the hole and didn't check carefully. We tried to email the technician, the office, and called the office and it became super hard to find someone. Tried to call them several times and no one even answered! In the end we have to end the contract and asked the refund of 1st month's regular service fee. They refused the refund because they told us we have signed 1 year contract and we ended the contract early so we need to pay $185 early termination fee! We tried to talk to them and told them it is their negligence that leads to the early termination and but no one replied!! I assume nobody will get back to us . It is an unbelievable experience. We paid twice the market price hoping to get a professional service. However their service is negligent, very irresponsible and not responsive when there is a issue! We have talked with many pest controls on yelp and decided to choose this one largely because of the good views. However it is really disappointing!

Provider response

Hello Annie Ren,<br><br>I’m Juan trujillo, and I work as operator for Un Bug Me Pest Control. Thank you for taking the time to write. I wanted to let you know how sorry we are for the bad experience<br><br>Here at Un Bug Me Pest Control and Termite we pride ourselves on our excellent customer service. And in this instance, we clearly dropped the ball.<br><br>We’ll be reaching out to you personally in the next 24 hours to touch bases. We want to learn more about what happened and how we can make things right.<br><br>Juan Trujillo<br>Licensed Operator

OS

Ocean Seven Builders, Inc

5y ago

Not good!! Not on time!!! Told me they put 6 stations they put only 4!!! Technician try selling me a fumigation on as a side job.total feget!!!

Provider response

I'm sorry about bad experience, we will use this experience to improve our quality if we can be any help in the future, please give us a call

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