About this provider in West Sacramento
Green Light is a Veteran Owned Local company with 25+ years of experience. We take pride in taking care of your family/businesses needs with Friendly, Fast and Effective service. Green Light is quickly becoming a local favorite because when you have Ants in the kitchen, we can help. Termites in the walls, we can help…
Rating breakdown from customer reviews
4.8
145 reviews
Customer reviews for Green Light Termite and Pest - Sacramento
Nyenbeku George
Excellent service. The technicians were professional, down to earth, and they educated me every step of the way.
Laurel Raleigh-Klimowicz
We are buying a home and hired Green Light todo our inspection. Fred was on time, very professional, and did a thorough inspection. He went around the house, did an exterior evaluation, then did an interior inspection, and finally, he went under the house. We were there the whole time and could see and hear his progress even when he was under the house. He went over his findings with my agent and me after his inspection. We received the report in just over 24 hours (earlier than quoted timeframe). They have been great to work with. We are scheduling the Section II work with them soon.
Val K
Ed and his team with Greenlight always provide great service.
Provider response
Thank you Val for taking the time to post this. We think Ed is pretty great as well.
Debbie Hanner
Ryan is always smiling, pleasant, accommodating and professional! A true hero and a huge asset to your company. I actually look forward to seeing him. I have been with Green Light for many years and they have always been considerate, kind and obliging. I would highly recommend them!
Cynthia Le
Horrible customer service! We had a contract with them and used them for a couple years on a rental property. Our biggest complaint and experience throughout the time with us and them with their technicians. We wouldn't get a response call back for days if we did at all. We tried texting and multiple calls before someone would call us back. Information we would give them on the phone would not be properly communicated to their technicians so services that we requested and paid for would not be complete. We were also gaslit and felt condescended by both the owner/manager and the technician when we said we had pest problems and they would say they didn't see anything when we were clearly getting bit, heard activity and had something die in our walls and stunk up the house like death. Maybe they didn't see anything because they're not as detailed and their services are limited. Years later we still have the same exact problem even after paying extra for them to secure the property and heavy treatments. We even had to hound them for service receipts which ended being very vague and lacked the service we asked for.
Provider response
Hi Cynthia, I'm not sure this review was intended for us at Green Light Termite and Pest. We have never had a customer by this name and we have never been made aware of anything reflecting these items. <br>Our techs do not generally get calls to schedule works and thier voicemails all say, for immediate assistance please call the office. <br>Our office is amazing at returning calls quickly. This is very important to us so we monitor this regularly. <br>Our not to our technicians our technicians are very very close to the calls we recieve. I have seen notes from other companies and you right on point that they are over simplified and not as helful as needed. <br>The notes from our technicians are very specific to the homes we service and not rubber stamps. This also is reviewed regularly. Examples might be how the pet toys were moved from lawn to patio, or that the wasp nest over the garage were found, removed and treated. Each of these notes are included on the invoices and complete infront of the homes cameras when available. <br>Getting bitten is not pleasant at all. Fleas, bedbugs and few other pest are easily controlled and detected by our services. If our guys in the field or our office staff see that we have not resolved/made great progress in a few visits, they are great about scheduling a time for me to visit with the technicians to be sure that we are doing everything that needs to be done to get effective and safe control. <br>There are times were good companies come out and use different methods for verify/identify the target pest. In some cases pest can be eliminated as a source of discomfort. In these cases individuals should consider visiting a dermetalogist. <br>Rodents- To take care of rodents closing of entry points is vital to quick control. There are things to be done and to be avoided to help avoid rodents dying in areas that are not accessible/not safe to harvest bodies from. Once rodents have been allowed in, it can happen that rodents perish in areas that can not be recovered with out construction efforts. If construction cost of opening walls/removing insulations is not an option for any reason, it can be unpleasant for short periods of time. Baking soda in the areas of order is a great help to adsorb smells and make it a more bearable should this happen.<br>Invoices are sent out at time of service, and as mentioned have a great deal of detail. Part of our services is to text the night before services to ensure communications between home owners and our services. This is on every service we provide. <br>If you did mean to write this review for use here at Green Light, just give me a call. We provide services that people love and we want to be sure that what ever is needed to take care of you pest needs, we are here for you. <br>Thank you and we appreciate you. Fred. <br><br>
Louise
green light has been consistently attentive and always professional -- Michelle is always great to work with too!! I would highly recommend them for pest services!
Provider response
Louise, you're so sweet, thank you for your kind words! We love to hear that, and we appreciate you!
Quality Appliance Services
Edward is an excellent technician who is prompt, and has detailed notes!
Provider response
Thank you! We always strive to provide a as much detail as we can and we're thrilled to hear comments like this!
Anthony Ambrosino
Fred, Michelle, and Charlie have all been amazing. Fred performed a thorough inspection and provided a fair estimate. I am very happy for his attention to detail. I felt he really cared about doing right by me. Charlie did an excellent job with the repairs at our home. He has a lot of experience and knows what he is doing. Michelle was also so great. She was available for 10+ phone calls, is responsive to emails, and even texted different items to me when I was unavailable to talk on the phone. Having pests invade your home is a terrible thing, but Green Light made the repair/fumigation experience as smooth as possible. 5/5, highly recommend.
Provider response
Thank you so much Anthony! We always try our best to provide excellent service and we appreciate your kind review!
Steven Hatcher
Great owner and great staff. They have been nothing but a pleasure to work with over the last few yrs. Great at communication and service is top notch. Looking for a pest service? if so give them a call today, you wont be disappointed. Thank you Green Light
Provider response
Steven you're the best commercial for us! Thank you so much!
Lidia Correa
They did an amazing job and answered any questions I had.
Provider response
Thank you Lidia, It was very nice of you to take the time to post this. Fred.
Stella Tannehill
The technician is very pleasant to work with. He listens to all my concerns, identifies problem areas, explains his plan of action, and is efficient in his work. Great service and environmentally friendly!
Provider response
Thank you Stella, It is a please to be working with you for all you pest needs.
The Meadows At Country Place
Ed is a pleasure to have around. He is very pleasant and just a very positive attitude all around. He makes sure to ask where the problem areas are and takes time to explain what the treatment is and how it affects the critters, ants etc. I wish everyone was like Ed.
Provider response
Thanks MCP, you all run a great place and we are happy to support what you do.
meta sheppard
Thank you for your family business and consistant attentive work attention, proforming professionly time after time.
Art Brickell
Very experienced and explained what the would do for spraying today
Tanya Burt
Professional, knowledgeable and friendly! Also listened to my concerns, addressed my concerns and made me feel very comfortable! Highly recommend Green Light Termite and Pest!
Christine Iodice
Fantastic!
Mary De Leon
Friendly Personable Informative and communicates what services have been done
Alisa Mosman
We use Greenlight for regular pest prevention and we haven’t had many issues. They text you a day in advance when they’re coming (although it’s be nice to maybe have 2-3 days notice). And they always send communication on the service once complete.
Amirjon Abdulloev
Horrible costumer service.
Kevin Pockrandt
They refuse to give chemical details to my pregnant wife... And cant even control the bed bug issue
Provider response
Chemical details have never been refused. This is a libel statement from Kevin Pockrandt. This couple resides in a low income housing and has reported several times that their unit was infested and that they would not pay rent until resolved. Including todays inspection (complete with photos) no established infestations have been found in their unit. We believe the photos showing no exoskeletons, no blood stains, and no activity upset them and motivated this review. We wish you the best.
Kevin “Acoma” Gleason
Supposedly checked and inspected for termite damage when I bought a new home; however, when I had a new patio door installed two weeks later...surprise! Termite damage, which they missed and will not fix as they only look for "visible damage". I think I could be a termite inspector too. Looks good to me! Nothing visible! Words of advice...find another contractor..
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