About this provider in Tracy
There are many different options when it comes to pest control, but there is only one Pro Active Pest Control! Our green pest control services focus on the use of Integrated Pest Management solutions designed to reduce the use of pesticides while also providing long-lasting protection against pests. At Pro Active, we…
Rating breakdown from customer reviews
4.9
2,513 reviews
Customer reviews for Pro Active Pest Control
Ce Cole Dillon
Pest control for antd
Provider response
Thank you for your rating! We're glad to hear you had a positive experience with our pest control services. If you need anything else in the future, feel free to reach out!
Mark Woy
We were lucky to have Brett as our inspector. Thorough, informative, and personable. A+
Provider response
Thank you for your fantastic review! It's wonderful to hear that Brett made such a positive impression with his thoroughness and personable approach. We appreciate your feedback and hope you continue to have a great experience with us!
Rebecca Bresnyan
Well, this is my first experience.But alex was very polite, very professional.I feel like he's gonna do a thorough job and eiffel confidence that proactive is gonna do a much better job than terminex
Provider response
Thank you for your feedback, Rebecca! It’s wonderful to hear that your first experience with us was positive. We're glad Alex made a great impression with his professionalism and politeness. We appreciate your confidence in our services and look forward to exceeding your expectations.
Robert Yu
Called to take care of roach problems for my rental property and signed up an annual plan. Very reasonable pricing and outstanding services.
Provider response
Thank you for your fantastic review, Robert! We're pleased to hear that our team provided you with effective solutions for your pest issues and that you found our service to be outstanding. It's great to know you chose our annual plan for your rental property. Your satisfaction means a lot to us!
Mallory Pena
We’ve only been customers for three months, and unfortunately we’ve already had multiple issues with the quality of service. We signed a one-year contract and pay monthly, so I expected much better consistency. To be fair, every employee I’ve interacted with has been polite, friendly, and respectful. My frustration isn’t with the staff personally—it’s with the service we’re paying for. During our very first appointment, the technician explained that rat traps would be placed in our backyard. After he left, I went outside to check and realized they were never installed. It immediately made me question whether the work being discussed was actually being completed. Another appointment, I was told the technician would arrive in about 15 minutes. He didn’t show up for roughly an hour, and no one contacted me to let me know he was running late. I understand delays happen, but communication goes a long way. The most frustrating experience happened yesterday. I specifically called and requested a full interior treatment because we’ve been finding spiders throughout our home. Before the technician arrived, we moved furniture away from the walls in every room so he would have clear access to spray all of the baseboards. After about five minutes, he said he was done and left. We have cameras inside our home, and the footage showed that he never even entered the bedrooms. Those rooms were part of the reason I requested the interior treatment in the first place. We spent time preparing our home, yet the service we specifically requested wasn’t completed. Now we’re being told we have to wait another 2–3 weeks for someone to come back and finish the job correctly. That’s another appointment we have to fit into our schedule because the original service wasn’t completed as requested. At this point, it feels like we’re paying for services that either aren’t being completed or aren’t being completed thoroughly. After three disappointing experiences in just three months, I don’t have much confidence that things will improve. Once our one-year agreement is over, we’ll be taking our business elsewhere. I can’t recommend this company based on our experience.
Provider response
Thank you for sharing your feedback, Mallory. I’m sorry to hear that everything has not gone as well as you had hoped. That is not the impression we want to leave. I have scheduled a technician to come out to your home tomorrow and complete the treatment. I have recently spoken with you as well and assured you that we will get you taken care of. I will reach out tomorrow after the service to see how everything went. If you have any other questions or concerns, please give me a call.<br>Brian Williams<br>Pro Active Pest Control Service Manager<br>(916) 886-0016
Robert
Matthew arrived this morning and did a thorough job in cleaning out spider webs and applying the proper repellant throughout our property with special emphasis in areas prone to housing mosquitoes, a huge problem at our property. Afterwards he informed me of what he had done and gave me some suggestions on what I can do to keep down the spread of mosquitoes and other problems at our residence. He did a thorough and complete job on our property and gladly acknowledge him as a knowledgeable and very competent technician/representative from ProActive. He spoke with a great deal of knowledge regarding his profession and always presented himself in a positive and professional manner.
Provider response
Thank you for the fantastic review, Robert! It's wonderful to hear that Matthew provided such thorough service and shared valuable insights to help you manage pest issues. We take pride in our team's professionalism and expertise, and it's great to know you felt well taken care of. Your feedback is much appreciated!
rc911c2
July 16, 2026 Ryan texted me that he was on his way and the time he would arrive. Very courteous and professional. He came inside to inspect the crawl space and wore booties on his shoes. I really like when service techs does that. I can't say enough about the techs from ProActive, but I can say, they are top notch! Richard June 19, 2026 What can I say about ProActive techs that I haven't said before. They are professionals, courteous, friendly and very knowledgeable. Jordan texted me saying he can be early is that's alright, since I was already up, said yes. He came checked the outside perimeter, looked into the crawl space and went up to the attic and no trace of any rodent(s) activities. There is an odor of decay coming from the crawl space, but no dead bodies. He saw that my dryer vent was not secured, and took care of that. What service, I say!! I have recommended ProActive to my neighbor and he signed up and is very happy with their service. I would recommend them to anyone else. So, thjank you Jordan, Jessie and all the staff at ProActive - Richard, May 30 2025 As with other ProActive techs, Ricky was a professional. Came and went to work and did his job. Thank you Ricky. Richard November 4 2024 I can't say enough about Sam. Totally knowledgeable, friendly and just a pro. So thank you Pro Active for hiring amazing techs like Sam. Richard October 18 2024 Dennis is a classy, professional and very knowledgeable engineer. He was friendly and let me know he was on his way. He surveyed the situation and told me what is going on and let me know what I can do on my own to prevent future issues. I can't say enough about Dennis and his workmanship. Matter of fact, the whole Pro Active team are first class to me. I will continue to promote Pro Active to anyone that has a pest issue. Thank you Dennis! Richard March 16 2023 I would write more but Google only limits your reviews to 4096 characters. ProActive, i can't give this company enough stars. Amazing super techs that care about resolving your rodents issue. ProActive, thus far, has kept its promise to help me eradicate a rodent problem that I have had for some time now. Jessie and his crew have been nothing but professional, on time, friendly and knowledgeable. Can' t say enough about the whole company. Friday, Jan 20th. Marcus called and said he was on his way and will be at my place in 30 minutes.; He was, he was, once again, courteous and friendly. He went up to the attic and check things out and NO RATS!. Yay! I haven't heard any rats in two weeks! I love it. ProAcive did what they promised me! From my personal experience, these folks are top notch and I would recommend them to all my friends. If you do have them work on your rodents issue, please be courteous. From the manager Jessie, to Marcus, to Cheng and Nathan, I can't thank them enough! Richard 2/17/2023 Wow! I can't say enough of the people that ProActive hired. These techs are very knowledgeable and know what they are doing. Same Thao came with his partner, Paul, and they went up to the roof to seal an entrance they found a few weeks ago. Once they sealed that entrance, Same went around the side of the house roof and he found another entrance. He proceeded to seal that entrance too. I am very happy that I signed up with ProActive and I have even told my co-workers that these folks are professionals. Same said that he will come back personally in two weeks and recheck his works. I mean, who the hell does that! I have credit their manager Jessie. Jessie is amazing and his team reflects that. I have met all of Jessie's techs, like Adam, Cheng, Marcus, Paul and Same. Amazing techs, friendly and very professional. Richard
Provider response
Thank you for the fantastic review! It’s wonderful to hear about your positive experiences with Ricky, Sam, Dennis, and Jessie, as well as the whole Pro Active team. We take pride in our professional and knowledgeable technicians, and your feedback truly highlights their dedication. We appreciate your support and kind words!
arsalsedo53
Bought a house in Oakdale and October and I've had them spraying it since then anytime I've ever had any kind of issue they've been on it and they've worked with me very happy with their service. I would definitely recommend them to anyone who needs good quality service
Provider response
Thank you for your kind words! It’s wonderful to hear that our team has been able to assist you effectively since you moved into your new home. We appreciate your recommendation and are glad that you’re satisfied with the service you’ve received. Your support means a lot to us!
Harou Suwaillh
Good surface people very nice
Provider response
Thank you for your kind words! We're pleased to hear that you found our team to be friendly and helpful. Your feedback is appreciated, and it motivates us to keep providing great service.
antonio paniagua
Outstanding! He's very quick and thorough with his work very polite and I'm happy to be doing business with them
Provider response
Thank you for the fantastic review! We're glad to hear that you found our service quick and thorough, and that our team member was polite during your experience. Your satisfaction is our priority, and we appreciate your business.
Zyeala Allen
He provided excellent service and it is my hope that he’s the one Servicing me as I continue this partnership… Morgan was awesome and very kind as welllll. I hope I can rate her too as she made me very comfortable with choosing this service provider…..
Provider response
Thank you for your wonderful review! We're delighted to hear about your positive experience with Morgan. It's great to know she made you feel comfortable and provided excellent service. We appreciate your kind words and look forward to continuing this partnership with you!
Emma Polden
Brett is so respectful, professional and kind. He knows so much about termites and was able to communicate the plan in a way that made complete sense. He was communicative, on time, and so kind to us. Thank you!
Provider response
Thank you for your wonderful feedback! It's great to hear that Brett provided such respectful and professional service. We always aim for clear communication, and it's fantastic that he was able to convey the plan effectively. Your kind words are truly appreciated!
Stacey M
Great customer service from initial call (first time customer) to actual spray. James and the other employee (sorry forgot his name) were both friendly and professional. So happy I found this company and received such great service.
Provider response
Thank you for your wonderful feedback, Stacey! We're delighted to hear that you had such a positive experience with our team, especially with James and his colleague. It's great to know you felt well taken care of from the start. Your satisfaction means a lot to us!
Evelia Hanna
Great service.
Provider response
Thank you for the wonderful rating! We're glad to hear you had a positive experience with our service. Your feedback means a lot to us!
Esperanza Calderon
This was my first time meeting Taylor, absolutely amazing and very professional. I was pleased with all the requests I made to Taylor.
Provider response
Thank you for your wonderful feedback! We're delighted to hear that your first experience with Taylor was so positive and that they met your requests with professionalism. Your satisfaction is our priority, and we appreciate you taking the time to share your thoughts.
Marty Campbell
Rodent / bait station not checked off. Did he do this? All else fine
Provider response
Thank you for taking the time to leave us a review!
Charity Broussard
Arthur is great! Friendly and funny and good at his job
Provider response
Thank you for your wonderful review, Charity! We're delighted to hear that Arthur made such a positive impression with his friendly and humorous approach while providing great service. Your feedback means a lot to us!
Maria
He was prompt and friendly. Thank
Provider response
Thank you for taking the time to leave us a review!
Alfonso Navarro
The gentleman that came out to service was very professional and and completed the job to my above expectations..JOB WELL DONE!!! Steven The tech that has been Servicing my property For a few months now. I would like to give Stephen and his assistant a 5 STAR RATING HES ALWAYS WILLING TO GO THAT EXTRA STEP TO MAKE SURE IM SATISFIED WITH THE SERVICE.THIS GENTALE MAN DESERVES A RAISE FOR ALL THE HARD WORK AND EFFORT HE DEMONSTRATES TO HIS CUSTOMERS.GOOD JOB STEAPHEN.WAY TO GO!!!¡
Provider response
Thank you for your feedback, Alfonso! We're delighted to hear that the technician provided professional service and exceeded your expectations. Your satisfaction is important to us, and we appreciate you taking the time to share your experience.
Dallas Hamblin
We have been using Proactive Pest Control since we moved in our home in 2021. There was an issue with cockroaches in our front yard and luckily they never made it inside the home. Everytime we call for a reservice they are quick to schedule and service our home and they do so with no additional fees. Armando recently serviced our home because we had a couple sightings of roaches in our yard and he took the extra time to inspect our home and found a water leak and sitting water in our water meter and informed us that those could be causes for increased roach activity. My wife and I really appreciated the extra effort to help solve our problem instead of just routinely spraying and moving on to the next.
Provider response
Thank you for your kind words, Dallas! It’s wonderful to hear about your positive experience with Armando. We’re glad that he went above and beyond to not only address the roach issue but also identify potential underlying causes. Your satisfaction is important to us, and we appreciate your continued trust in Pro Active Pest Control.
johanna Sigaran
Claro. Aquí tienes una reseña cálida y profesional: I had a severe flea infestation in my backyard after two feral mom cats had their kittens there, and Rafael was incredibly kind and professional throughout the entire process. He took the time to answer all of my questions, addressed every concern I had, and made sure I understood the treatment and what to expect. I really appreciated his patience and compassion, especially knowing how important the safety of the cats was to me. Rafael did an excellent job, and I’m very grateful for his help during such a stressful situation. Thank you, Rafael, for your professionalism, kindness, and for helping us take the first step toward solving this problem.
Provider response
Thank you for sharing your experience, Johanna. It’s wonderful to hear that Rafael provided such compassionate and professional service while addressing your flea infestation. We truly appreciate your kind words about his patience and thoroughness during a challenging time. Your feedback is invaluable, and we hope you feel more at ease in your backyard now!
John Nash
Very friendly technician. His name was Pedro
Provider response
Thank you for the great rating! It’s wonderful to hear that you had a positive experience with our technician, Pedro. We appreciate your feedback and hope you continue to enjoy our services!
Andrew Cha
Kind and detailed work. Thumbs up!
Provider response
Thank you for the 5 star feedback Andrew!
brent butler
Tina is very kind and does a thorough job throughout the entire yard. Thank you.
Provider response
Thank you for the wonderful feedback! We're glad to hear that Tina provided you with such attentive service in your yard. Your satisfaction is our priority, and we appreciate you taking the time to share your experience.
Altaf Saiyed
I called to arrange for advice service. They were very helpful and understood my concerns. They gave me the service appointment for next day.
Provider response
Thank you for taking the time to leave us a review!
Other providers in Tracy worth comparing
Fast Action Pest Control
4.9 stars from 109 reviews.
280 E Larch Rd STE 115, Tracy, CA 95304
Take Care Termite & Pest Control - Tracy, CA
4.6 stars from 36 reviews.
192 W Larch Rd, Tracy, CA 95304
Killroy Pest Control in Tracy, CA
4.9 stars from 17 reviews.
1660 W Linne Rd Suite G, Tracy, CA 95377
J&B Pest Control
5 stars from 6 reviews.
1975 W 11th St #556, Tracy, CA 95376
Crush Pest Management
5 stars from 2 reviews.
672 W 11th St Suite 365, Tracy, CA 95376
Pest control near Tracy compare other California markets
Back to all Tracy exterminators or the full California directory.
Treatment and cost guides before you call
Ratings and reviews are sourced from public Google Business Profile data and reflect the date they were collected. They are not verified by this site and may change. This site is free to use. We may be paid by the companies listed here when you call or submit a request, which can affect where and how they appear. We are not a pest control provider and do not endorse, warrant, or guarantee any company's work, licensing, or pricing — always verify those directly.