Provider profile

Pro Active Pest Control

4.9 stars from 2,513 customer reviews · 450 W Larch Rd Suite 5, Tracy, CA 95304

  • 4.9 out of 5 stars
  • 2,513 customer reviews
  • Tracy, California
  • Open 7 days, Early hours, Evening hours
4.9
Rating
2,513
Reviews
Yes
Claimed
Yes
Website

About this provider in Tracy

There are many different options when it comes to pest control, but there is only one Pro Active Pest Control! Our green pest control services focus on the use of Integrated Pest Management solutions designed to reduce the use of pesticides while also providing long-lasting protection against pests. At Pro Active, we…

Rating breakdown from customer reviews

4.9

2,513 reviews

5
2,084
4
69
3
10
2
7
1
33

Customer reviews for Pro Active Pest Control

CC

Ce Cole Dillon

16d ago

Pest control for antd

Provider response

Thank you for your rating! We're glad to hear you had a positive experience with our pest control services. If you need anything else in the future, feel free to reach out!

MW

Mark Woy

19d ago

We were lucky to have Brett as our inspector. Thorough, informative, and personable. A+

Provider response

Thank you for your fantastic review! It's wonderful to hear that Brett made such a positive impression with his thoroughness and personable approach. We appreciate your feedback and hope you continue to have a great experience with us!

RB

Rebecca Bresnyan

20d ago

Well, this is my first experience.But alex was very polite, very professional.I feel like he's gonna do a thorough job and eiffel confidence that proactive is gonna do a much better job than terminex

Provider response

Thank you for your feedback, Rebecca! It’s wonderful to hear that your first experience with us was positive. We're glad Alex made a great impression with his professionalism and politeness. We appreciate your confidence in our services and look forward to exceeding your expectations.

RY

Robert Yu

23d ago

Called to take care of roach problems for my rental property and signed up an annual plan. Very reasonable pricing and outstanding services.

Provider response

Thank you for your fantastic review, Robert! We're pleased to hear that our team provided you with effective solutions for your pest issues and that you found our service to be outstanding. It's great to know you chose our annual plan for your rental property. Your satisfaction means a lot to us!

MP

Mallory Pena

23d ago

We’ve only been customers for three months, and unfortunately we’ve already had multiple issues with the quality of service. We signed a one-year contract and pay monthly, so I expected much better consistency. To be fair, every employee I’ve interacted with has been polite, friendly, and respectful. My frustration isn’t with the staff personally—it’s with the service we’re paying for. During our very first appointment, the technician explained that rat traps would be placed in our backyard. After he left, I went outside to check and realized they were never installed. It immediately made me question whether the work being discussed was actually being completed. Another appointment, I was told the technician would arrive in about 15 minutes. He didn’t show up for roughly an hour, and no one contacted me to let me know he was running late. I understand delays happen, but communication goes a long way. The most frustrating experience happened yesterday. I specifically called and requested a full interior treatment because we’ve been finding spiders throughout our home. Before the technician arrived, we moved furniture away from the walls in every room so he would have clear access to spray all of the baseboards. After about five minutes, he said he was done and left. We have cameras inside our home, and the footage showed that he never even entered the bedrooms. Those rooms were part of the reason I requested the interior treatment in the first place. We spent time preparing our home, yet the service we specifically requested wasn’t completed. Now we’re being told we have to wait another 2–3 weeks for someone to come back and finish the job correctly. That’s another appointment we have to fit into our schedule because the original service wasn’t completed as requested. At this point, it feels like we’re paying for services that either aren’t being completed or aren’t being completed thoroughly. After three disappointing experiences in just three months, I don’t have much confidence that things will improve. Once our one-year agreement is over, we’ll be taking our business elsewhere. I can’t recommend this company based on our experience.

Provider response

Thank you for sharing your feedback, Mallory. I’m sorry to hear that everything has not gone as well as you had hoped. That is not the impression we want to leave. I have scheduled a technician to come out to your home tomorrow and complete the treatment. I have recently spoken with you as well and assured you that we will get you taken care of. I will reach out tomorrow after the service to see how everything went. If you have any other questions or concerns, please give me a call.<br>Brian Williams<br>Pro Active Pest Control Service Manager<br>(916) 886-0016

R

Robert

29d ago

Matthew arrived this morning and did a thorough job in cleaning out spider webs and applying the proper repellant throughout our property with special emphasis in areas prone to housing mosquitoes, a huge problem at our property. Afterwards he informed me of what he had done and gave me some suggestions on what I can do to keep down the spread of mosquitoes and other problems at our residence. He did a thorough and complete job on our property and gladly acknowledge him as a knowledgeable and very competent technician/representative from ProActive. He spoke with a great deal of knowledge regarding his profession and always presented himself in a positive and professional manner.

Provider response

Thank you for the fantastic review, Robert! It's wonderful to hear that Matthew provided such thorough service and shared valuable insights to help you manage pest issues. We take pride in our team's professionalism and expertise, and it's great to know you felt well taken care of. Your feedback is much appreciated!

R

rc911c2

1mo ago

July 16, 2026 Ryan texted me that he was on his way and the time he would arrive. Very courteous and professional. He came inside to inspect the crawl space and wore booties on his shoes. I really like when service techs does that. I can't say enough about the techs from ProActive, but I can say, they are top notch! Richard June 19, 2026 What can I say about ProActive techs that I haven't said before. They are professionals, courteous, friendly and very knowledgeable. Jordan texted me saying he can be early is that's alright, since I was already up, said yes. He came checked the outside perimeter, looked into the crawl space and went up to the attic and no trace of any rodent(s) activities. There is an odor of decay coming from the crawl space, but no dead bodies. He saw that my dryer vent was not secured, and took care of that. What service, I say!! I have recommended ProActive to my neighbor and he signed up and is very happy with their service. I would recommend them to anyone else. So, thjank you Jordan, Jessie and all the staff at ProActive - Richard, May 30 2025 As with other ProActive techs, Ricky was a professional. Came and went to work and did his job. Thank you Ricky. Richard November 4 2024 I can't say enough about Sam. Totally knowledgeable, friendly and just a pro. So thank you Pro Active for hiring amazing techs like Sam. Richard October 18 2024 Dennis is a classy, professional and very knowledgeable engineer. He was friendly and let me know he was on his way. He surveyed the situation and told me what is going on and let me know what I can do on my own to prevent future issues. I can't say enough about Dennis and his workmanship. Matter of fact, the whole Pro Active team are first class to me. I will continue to promote Pro Active to anyone that has a pest issue. Thank you Dennis! Richard March 16 2023 I would write more but Google only limits your reviews to 4096 characters. ProActive, i can't give this company enough stars. Amazing super techs that care about resolving your rodents issue. ProActive, thus far, has kept its promise to help me eradicate a rodent problem that I have had for some time now. Jessie and his crew have been nothing but professional, on time, friendly and knowledgeable. Can' t say enough about the whole company. Friday, Jan 20th. Marcus called and said he was on his way and will be at my place in 30 minutes.; He was, he was, once again, courteous and friendly. He went up to the attic and check things out and NO RATS!. Yay! I haven't heard any rats in two weeks! I love it. ProAcive did what they promised me! From my personal experience, these folks are top notch and I would recommend them to all my friends. If you do have them work on your rodents issue, please be courteous. From the manager Jessie, to Marcus, to Cheng and Nathan, I can't thank them enough! Richard 2/17/2023 Wow! I can't say enough of the people that ProActive hired. These techs are very knowledgeable and know what they are doing. Same Thao came with his partner, Paul, and they went up to the roof to seal an entrance they found a few weeks ago. Once they sealed that entrance, Same went around the side of the house roof and he found another entrance. He proceeded to seal that entrance too. I am very happy that I signed up with ProActive and I have even told my co-workers that these folks are professionals. Same said that he will come back personally in two weeks and recheck his works. I mean, who the hell does that! I have credit their manager Jessie. Jessie is amazing and his team reflects that. I have met all of Jessie's techs, like Adam, Cheng, Marcus, Paul and Same. Amazing techs, friendly and very professional. Richard

Provider response

Thank you for the fantastic review! It’s wonderful to hear about your positive experiences with Ricky, Sam, Dennis, and Jessie, as well as the whole Pro Active team. We take pride in our professional and knowledgeable technicians, and your feedback truly highlights their dedication. We appreciate your support and kind words!

A

arsalsedo53

1mo ago

Bought a house in Oakdale and October and I've had them spraying it since then anytime I've ever had any kind of issue they've been on it and they've worked with me very happy with their service. I would definitely recommend them to anyone who needs good quality service

Provider response

Thank you for your kind words! It’s wonderful to hear that our team has been able to assist you effectively since you moved into your new home. We appreciate your recommendation and are glad that you’re satisfied with the service you’ve received. Your support means a lot to us!

HS

Harou Suwaillh

1mo ago

Good surface people very nice

Provider response

Thank you for your kind words! We're pleased to hear that you found our team to be friendly and helpful. Your feedback is appreciated, and it motivates us to keep providing great service.

AP

antonio paniagua

1mo ago

Outstanding! He's very quick and thorough with his work very polite and I'm happy to be doing business with them

Provider response

Thank you for the fantastic review! We're glad to hear that you found our service quick and thorough, and that our team member was polite during your experience. Your satisfaction is our priority, and we appreciate your business.

ZA

Zyeala Allen

1mo ago

He provided excellent service and it is my hope that he’s the one Servicing me as I continue this partnership… Morgan was awesome and very kind as welllll. I hope I can rate her too as she made me very comfortable with choosing this service provider…..

Provider response

Thank you for your wonderful review! We're delighted to hear about your positive experience with Morgan. It's great to know she made you feel comfortable and provided excellent service. We appreciate your kind words and look forward to continuing this partnership with you!

EP

Emma Polden

1mo ago

Brett is so respectful, professional and kind. He knows so much about termites and was able to communicate the plan in a way that made complete sense. He was communicative, on time, and so kind to us. Thank you!

Provider response

Thank you for your wonderful feedback! It's great to hear that Brett provided such respectful and professional service. We always aim for clear communication, and it's fantastic that he was able to convey the plan effectively. Your kind words are truly appreciated!

SM

Stacey M

1mo ago

Great customer service from initial call (first time customer) to actual spray. James and the other employee (sorry forgot his name) were both friendly and professional. So happy I found this company and received such great service.

Provider response

Thank you for your wonderful feedback, Stacey! We're delighted to hear that you had such a positive experience with our team, especially with James and his colleague. It's great to know you felt well taken care of from the start. Your satisfaction means a lot to us!

EH

Evelia Hanna

1mo ago

Great service.

Provider response

Thank you for the wonderful rating! We're glad to hear you had a positive experience with our service. Your feedback means a lot to us!

EC

Esperanza Calderon

1mo ago

This was my first time meeting Taylor, absolutely amazing and very professional. I was pleased with all the requests I made to Taylor.

Provider response

Thank you for your wonderful feedback! We're delighted to hear that your first experience with Taylor was so positive and that they met your requests with professionalism. Your satisfaction is our priority, and we appreciate you taking the time to share your thoughts.

MC

Marty Campbell

1mo ago

Rodent / bait station not checked off. Did he do this? All else fine

Provider response

Thank you for taking the time to leave us a review!

CB

Charity Broussard

1mo ago

Arthur is great! Friendly and funny and good at his job

Provider response

Thank you for your wonderful review, Charity! We're delighted to hear that Arthur made such a positive impression with his friendly and humorous approach while providing great service. Your feedback means a lot to us!

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Maria

1mo ago

He was prompt and friendly. Thank

Provider response

Thank you for taking the time to leave us a review!

AN

Alfonso Navarro

1mo ago

The gentleman that came out to service was very professional and and completed the job to my above expectations..JOB WELL DONE!!! Steven The tech that has been Servicing my property For a few months now. I would like to give Stephen and his assistant a 5 STAR RATING HES ALWAYS WILLING TO GO THAT EXTRA STEP TO MAKE SURE IM SATISFIED WITH THE SERVICE.THIS GENTALE MAN DESERVES A RAISE FOR ALL THE HARD WORK AND EFFORT HE DEMONSTRATES TO HIS CUSTOMERS.GOOD JOB STEAPHEN.WAY TO GO!!!¡

Provider response

Thank you for your feedback, Alfonso! We're delighted to hear that the technician provided professional service and exceeded your expectations. Your satisfaction is important to us, and we appreciate you taking the time to share your experience.

DH

Dallas Hamblin

1mo ago

We have been using Proactive Pest Control since we moved in our home in 2021. There was an issue with cockroaches in our front yard and luckily they never made it inside the home. Everytime we call for a reservice they are quick to schedule and service our home and they do so with no additional fees. Armando recently serviced our home because we had a couple sightings of roaches in our yard and he took the extra time to inspect our home and found a water leak and sitting water in our water meter and informed us that those could be causes for increased roach activity. My wife and I really appreciated the extra effort to help solve our problem instead of just routinely spraying and moving on to the next.

Provider response

Thank you for your kind words, Dallas! It’s wonderful to hear about your positive experience with Armando. We’re glad that he went above and beyond to not only address the roach issue but also identify potential underlying causes. Your satisfaction is important to us, and we appreciate your continued trust in Pro Active Pest Control.

JS

johanna Sigaran

1mo ago

Claro. Aquí tienes una reseña cálida y profesional: I had a severe flea infestation in my backyard after two feral mom cats had their kittens there, and Rafael was incredibly kind and professional throughout the entire process. He took the time to answer all of my questions, addressed every concern I had, and made sure I understood the treatment and what to expect. I really appreciated his patience and compassion, especially knowing how important the safety of the cats was to me. Rafael did an excellent job, and I’m very grateful for his help during such a stressful situation. Thank you, Rafael, for your professionalism, kindness, and for helping us take the first step toward solving this problem.

Provider response

Thank you for sharing your experience, Johanna. It’s wonderful to hear that Rafael provided such compassionate and professional service while addressing your flea infestation. We truly appreciate your kind words about his patience and thoroughness during a challenging time. Your feedback is invaluable, and we hope you feel more at ease in your backyard now!

JN

John Nash

1mo ago

Very friendly technician. His name was Pedro

Provider response

Thank you for the great rating! It’s wonderful to hear that you had a positive experience with our technician, Pedro. We appreciate your feedback and hope you continue to enjoy our services!

AC

Andrew Cha

1mo ago

Kind and detailed work. Thumbs up!

Provider response

Thank you for the 5 star feedback Andrew!

BB

brent butler

1mo ago

Tina is very kind and does a thorough job throughout the entire yard. Thank you.

Provider response

Thank you for the wonderful feedback! We're glad to hear that Tina provided you with such attentive service in your yard. Your satisfaction is our priority, and we appreciate you taking the time to share your experience.

AS

Altaf Saiyed

1mo ago

I called to arrange for advice service. They were very helpful and understood my concerns. They gave me the service appointment for next day.

Provider response

Thank you for taking the time to leave us a review!

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