Bay Area Bed Bug

their heat treatment failed. Bedbugs were found in my couch months after they performed a heat treatment, and they ruined the entryway of my home with their fans. They left a huge burn mark on the wood that caused me to lose my security deposit at the house I was renting. I’m disappointed in the service, and my life continues to be riddle by bedbug hell as a result of the negligence.

awesome and on time.

My wife and I were very pleased with all aspects of the service provided by Bay Area Bed Bug in treating our home today. Ivan did a home visit a few days before the treatment to assess the situation in our home and to answer any questions we had about the heat treatment he was going to perform. Jeremy too was very responsive and helpful when I had some additional questions on the day prior to the treatment. Today Ivan was prompt, and, at the beginning, he was very willing and helpful in assisting me with a few last-minute prep items that required two persons. We are back in our home now, and we are thrilled with the results of the treatment. Throughout, Bar Area Bed Bug was very helpful, very expert, and a pleasure to work with. I can highly recommend Bay Area Bed Bug, Jeremy and Ivan to you to solve your bedbug problem.

Thank you to Felipe at Bay Area Bed Bugs who came out and personally inspected my 97 year old dad’s home for bed bugs. Thanks to his recommendations, my dad saved thousands of dollars and found out he didn’t have any bed bugs. Thank you for your honesty and help!

Great communication and price, and they were able to come the next day. Service was professional and thorough, all in all a great experience.

I called every single local exterminator when I discovered a bedbug in my room and these guys were absolutely the most pleasant to deal with by far. They were responsive, gave me a quote immediately over the phone, didn't make me jump through hoops to talk to someone and were direct and transparent about their offerings, pricing and schedule. They were also one of the cheapest available. A lot of places capitalize on customers in stressful situations, making you schedule an in person consultation before giving you a quote so you're "bought in" with them, make you listen to their entire spiel about how their products are different (they're not), trying to further disempower you when you're down so you'll pay a premium for them to save you. It was absolutely maddening navigating all of this. Just call these guys and they'll get it done. They offer heat treatment, "aprehend" fungal spray and hybrid. Their prices in 2025 for a 2,000sq ft home with 7 bedrooms was $1/sq ft for heating, $1,450 for hybrid (heating affected rooms and spraying the whole house) or $950 for just the spray. Also when I gave their number to a friend whose house I'd worried I'd contaminated instead of just taking their money they suggested a much cheaper bedbug sniffing dog (different company) to confirm an infestation before they did any work saving my friends probably around $1,000 and lots of stress. Anyway Fellipe was great and so was everyone else at the company we talked to and the treatment was effective! They seem younger than other companies in the game, didn't misgender anyone etc etc. Okay thats it, I can't say enough good things. choose these guys and save yourself the trouble.

Everyone was professional and friendly, and I was able to secure an appointment quickly. Also, their website has all the information needed to help make an informed decision. Thanks for doing a great job and giving me peace of mind!

The heat and spray treatment services performed today was very professional—what a difference compared to the last company we worked with! We enjoyed working with Felipe and the teams he brought with him. It's evident they care about the place they serviced. The DocuSign process for the agreement is also efficient. Thank you all!

Huge shout out to Ivan he came out and treated my house, his customer service was excellent he exceeded my expectations and put my mind at ease, when my little dog escaped the backyard he hung out with him Ivan just went above and beyond and I'm so greatful I highly recommend bay area bed bug and Ivan!!!

Ivan went above and beyond to treat our bed bug situation. He was professional, responsive and knowledgeable on the matter. He went out of his way to stop by our house a few days after one of our treatments just to be sure the problem was taken care of. I HIGHLY recommend Ivan and his team.

Thank you Keith and Tino! Very professional and thorough! Checked in, explained the process and kept me updated. Appreciate you both!

I highly recommend this company. I have been meaning to write this review for a while, and I am finally getting around to it. The team is extremely knowledgeable, and I want to especially highlight how wonderful Ivan was when he came out to treat my apartment. He is super kind, patient and extremely empathetic since the bug issue was stressing me out. If only there were more people like Ivan in this world! If you ever find yourself in the need for assistance with your pest problem, you need to contact this company.

Jeremy is the best profissional! He did a good job in my home

i got keith for my 2 chemical treatment. He was amazing and actually knows what he’s doing. I would 100% recommend him.

I just Want to thank the company for making me bug free. Also like to thank Keith he is so punctual and informative about everything

I had an outstanding experience with Bay Area Bed Bug! Tino and Ivan were the technicians who helped us, and they were absolutely amazing. From the moment they arrived, they were professional, friendly, and knowledgeable. They thoroughly explained the process and made sure all of our concerns were addressed. The treatment was efficient and effective, and we haven't had any issues since. I highly recommend this company to anyone dealing with bed bugs. Tino and Ivan went above and beyond to ensure we were comfortable and confident in their services. Five stars all the way!

Bay Area Bed Bug provided excellent service! Tino and Ivan were professional, efficient, and thorough in handling the issue. They made the whole process smooth and stress-free. Highly recommend their services for anyone dealing with bed bugs. 5 stars!

Very knowledgeable, professional, friendly. Call these guys if you want the job done right.

We had a great experience with Jeremie and his crew. They were extremely professional and accommodating of all our requests. We will definitely be recommending them in the future! 10/10

Keith is the guy! He is the kind of guy that even a customer has some complaints, he will answer and do the job efficiently and professionally. He is easy to talk to and friendly i would say 😁 he knows what he is doing and anyone can have full confidence on his job.

Jeremy responded quickly and professionally. It helped that I could text a photo of the specimen of the bug I had found. He did his best initial assessment based on the photo, and then Keith, the technician, came for an on-site inspection. I commend both Jeremy and Keith for working with my difficult schedule and for being so communicative. They did an excellent and thorough job. I recommend them highly.

They did the heat treatment, it was fine for over a month. Bed bugs came back called them up, the response was fast. Just hoping this time bed bugs will go away.

What an excellent experience all around! Nobody wants to have to call these guys. But when Jeremy picked up the phone, he patiently and thoroughly put our worries at ease. They offer a comprehensive and complete service plan to fight the bed bug battle. Keith was our technician and he was awesome! He was on time, professional and efficient. He was also very friendly and went the extra mile to be very communicative throughout the whole process. Keith did an overall excellent job from beginning to end. I would highly recommend this company.

Thermal Solutions was professional, easy to work with, and experts with diagnosing our bed bug issue and treatment. I spoke with Marcel on the phone who was super knowledgeable and helpful. Jeremy came out to the house to set up all the heating equipment with care, consideration, and efficiency. I live in a large 8-bedroom Victorian house in San Francisco and he knew exactly how to prep the rooms affected. Talking with other pest control companies, one mentioned there is a risk that bed bugs can travel away from the room that is getting heated but this is simply not true. Jeremy showed us how bed bugs stay put in the area affected and don't know what's happening until it's too late, once the target heat is reached before they die. We had an infestation of at least 7 weeks, maybe more but this took care of it completely. I highly recommend Thermal Solutions to anyone who is dealing with this nuisance of a pest. You will have peace of mind with Thermal Solutions' method of heating a room for 24 hours in order to properly penetrate even the walls with heat to ensure complete eradication of bed bugs. Thank you, Jeremy and Marcel!